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PETFONG Smart Pet Feeder (Standard Version) (App Connected | 4L | Stainless Steel | Wet/Dry/Electric)

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$700.00 $599.00

As modern families increasingly prioritize pet health, smart feeders have become an ide...

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As modern families increasingly prioritize pet health, smart feeders have become an ideal choice for many pet parents. The PETFONG Smart Pet Feeder Standard, with its advanced remote connectivity and precise timing and metering system, is designed to provide the most scientific and thoughtful dietary management solution for your beloved pet. Below, we'll detail the various features and advantages of this product from various perspectives.

The feeder can only connect to the app when it is plugged in. When switched to battery power, the device will enter sleep mode, and the app cannot be used (but the set timed feeding plan will still be executed at the set time). There is no switch or indicator light on the body. At this time, you can only test the machine by manually pressing the button to discharge food or wait for the time pre-set in the app to automatically discharge food. It is recommended to use the plug-in mode for daily use to ensure complete functionality and the best user experience.
All of our automatic feeders are designed for safe and reliable operation in Hong Kong. Each feeder comes standard with a three-pin plug that fully complies with Hong Kong's Electrical and Mechanical Services Department (EMSD) safety standards. For greater power flexibility, the feeder can also be conveniently charged via USB.

1. Advanced remote interconnection technology to monitor your pet's diet at any time

The standard PETFONG Smart Feeder features an advanced remote connectivity system, allowing for remote control via a mobile app. From anywhere, you can easily set feeding schedules, adjust portion sizes and times, view feeding history in real time, and receive push notifications. This comprehensive intelligent connectivity ensures your pet receives a nutritionally balanced, delicious meal on time, even when you're away from home or busy at work.


2. 4L visual grain barrel, keep track of grain status at any time

The standard 4L visual feed container features a frosted, transparent design, allowing you to clearly see the remaining food in the feeder. This not only facilitates timely refilling, preventing low food from affecting your pet's eating habits, but also helps owners better monitor their pet's eating habits. The clear visual display makes every feed dispensing intuitive and reassuring.


3. Compatible design for various feed types

Modern pet diets are becoming increasingly diverse, with dry food, freeze-dried food, air-dried food, and even mixed foods all becoming delicious choices for pets. The PETFONG Standard Smart Feeder features an innovative food dispensing mechanism that accurately identifies and smoothly dispenses pet food of varying shapes and particle sizes. Its advanced anti-stuck design, coupled with a silicone impeller and flexible brush, effectively prevents food jams caused by food size or shape, ensuring even distribution every time, ensuring your pet enjoys the right amount of delicious food, on time.


4. Food grade 304 stainless steel food bowl, safe and hygienic

To ensure your pet's food safety and health, the standard PETFONG Smart Feeder comes with a food-grade 304 stainless steel bowl. This bowl is not only durable and corrosion-resistant, but also easy to clean, fundamentally eliminating the possibility of bacterial growth and food contamination. This safe and hygienic feeding environment ensures that every meal retains its original freshness and nutrients, truly ensuring your pet's health every day.


5. Accurate timing and quantitative measurement, intelligent diet management

Leveraging proprietary advanced algorithms and a high-performance dual-core chip, the PETFONG Smart Feeder delivers precise, on-time feeding according to pre-set feeding schedules, enabling scientific, 24/7 dietary management. The mobile app not only supports remote control but also automatically records each feeding data and generates regular dietary health reports. This intelligent monitoring and data feedback mechanism helps pet parents promptly identify potential health risks, further adjust their pet's diet, and create personalized, healthy meal management.


6. Reliable and durable design with thoughtful attention to detail

The PETFONG Smart Feeder Standard model is designed with attention to every detail:

  • Sturdy body and non-slip bottom : High-quality ABS material with a silicone non-slip design on the bottom ensures that the feeder is stable during operation and not easy to tip over, and can remain stable even in busy daily life.

  • Easy disassembly and cleaning : Each component such as the feeding host, grain storage bucket and food bowl can be easily disassembled and supports immersion cleaning, which completely solves the problem of inconvenient cleaning of traditional feeders.

  • User-friendly operation interface : The intuitive APP operation interface and easy-to-understand button design make it easy for even users who are not familiar with smart products to get started and enjoy the convenience brought by technology.


7. Product specifications and parameters

  • Product Name : PETFONG Smart Pet Feeder (Standard)

  • Product model : PF4LV100

  • Dimensions : 32.8 x 18.5 x 30 cm

  • Net weight : 1.62 kg

  • Feeding capacity : 4L visual feeding bucket

  • Main materials : ABS, food grade 304 stainless steel

  • Power supply : Power adapter/3 AA alkaline batteries (need to be purchased separately)

  • Applicable objects : cats, small dogs

  • Rated power : 5W

  • Remote interconnection : support APP remote control and timed and quantitative grain delivery


Summarize

The PETFONG Smart Pet Feeder (Standard) is a high-end smart product that integrates advanced remote connectivity, precise timed and quantitative feeding, 4L visual feeding, and food-grade 304 stainless steel. It not only meets the modern pet family's need for scientific diet management, but also allows you to monitor your pet's diet anytime, anywhere through smart connectivity. Whether feeding daily or on extended outings, this feeder is your reliable smart assistant, providing your pet with healthy, fresh, and delicious meals every day. Choose PETFONG and let technology and love work together to care for your pet every day.

  • Since all dimensions are measured by hand, there may be slight errors. Please refer to the actual product for accuracy. Made in China, or contain simplified Chinese packaging and instructions

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Return, Exchange, and Refund Policy

To protect the rights of both parties, please carefully read the following after-sales and service terms established by Pets Thing. Placing an order signifies your agreement and acceptance of the following terms and conditions.

Delivery and Receipt Guidelines

  • Please do not reject the product when it is dispatched. Delivery and notifications will be handled by the courier company. If you find any issues after receiving the goods, please take photos immediately for proof and contact Pets Thing customer service.
  • Please note that any additional charges incurred due to refusal of delivery or failure to collect the package within the specified time will be borne by the customer.
  • Our company will not be liable for any damage, delay, or non-delivery of goods caused by the courier company or adverse weather conditions (such as Typhoon Signal No. 8 or above, or Black Rainstorm Warning).
  • If the customer chooses self-pickup as the collection method, the pickup period is within two weeks after placing the order (Monday to Friday, excluding Saturdays, Sundays, and public holidays). Failure to pick up within the specified period will be considered an abandoned order.
  • Each order is limited to a single delivery address.
  • Our company is not responsible for non-delivery or delays caused by incomplete or incorrect recipient address, phone number, name, or delivery information provided by the customer. Customers should follow up or contact SF Express directly.
  • If the customer entrusts the delivery person to leave the goods at the door of the address or with the building management for collection, the customer shall bear the risk of loss or damage to the goods.
  • We do not accept refund applications due to delays in goods transportation caused by the pandemic.

⚠️ Order Cancellation and Handling Fee Notice

For customers who have already paid but request our company to cancel the order and issue a refund, our company will deduct 20% of the total order amount as a handling fee. Once an order is confirmed, related assembly services cannot be canceled, and the payment for installation services will not be refunded.

Situations Not Eligible for Return or Exchange

The following situations will not be eligible for exchange, return, or refund processing:

  1. We do not accept returns or exchanges due to personal reasons such as incorrect product size, wrong color selection, or not meeting personal needs after purchase. It is recommended to confirm clearly before purchasing.
  2. To avoid contagious diseases, please consider the needs of your pet before purchasing. If the product has been unsealed and used (e.g., packaging tape or box has been torn off), returns or exchanges will not be accepted.
  3. The goods are not in their original complete packaging, or are damaged, broken, or incomplete.
  4. The goods are damaged by human error, or damage occurred after Pets Thing delivered the product.
  5. Packaging is crushed, incomplete, or wrinkled due to the transportation company (but does not affect the normal use of the product).
  6. Product image colors may have some color difference due to shooting lighting conditions or individual screen settings; the actual product shall prevail. No exchange service will be provided due to color difference issues.
  7. All wooden products (including cat trees, scratching posts, cat houses, etc.) may be affected by uncontrollable factors such as weather conditions (e.g., humidity, rain, thermal expansion and contraction). No refunds or after-sales arrangements will be provided after 7 days of receipt. Our company is not responsible for consequences caused by environmental factors.
  8. Pet furniture (such as wooden boards, rattan surfaces, hemp materials, etc.) involves a large amount of manual production and undergoes multiple manual processes before shipment. Minor scratches, dust, or small imperfections on the surface are considered normal (and do not affect overall use) and are not quality issues. Please consider carefully before placing an order.
  9. Regarding assembled goods, any problems arising from individual installation methods must be handled by the customer. All purchasers must bear the safety risks of use, and Pets Thing will not be responsible for any accidents or injuries occurring to any purchasers.

Exchange Policy and Procedure

  • Exchange Period: If there is a product quality issue, or the product item/quantity does not match the order, please contact customer service immediately on the day of delivery. You can request an exchange within 7 days from the date of receipt. Requests made after this period will not be accepted.
  • Return Period: After making an exchange request, please return the item to our warranty center within 3 days. Requests made after this period will not be accepted.
  • Proof of Exchange: The order number and original valid receipt must be presented at the time of exchange. Each order is limited to one exchange.
  • Exchange Standard:
    - If the product issue affects overall operation, the replacement product must be returned with complete packaging and accessories.
    - If the product issue affects only partial operation, Pets Thing will replace the problematic part, not the entire product.
  • Shipping Costs: All shipping costs incurred due to returns or exchanges must be borne by the customer.
  • Processing Time: Return processing takes one to three weeks (calculated from the date of receipt of the returned item). Once the process is complete, customer service will notify the customer of the details.
  • Refund Arrangement: Our company generally does not offer refund services. If a refund is agreed upon by our company, Pets Thing will use the same payment method used by the customer at the time of purchase for the refund. Please note that refund times may vary depending on different banks or credit card companies.
  • Our company reserves the right to refuse all unreasonable exchange or return requests.

Contact Us

If you need to return or exchange an item or have any inquiries, please feel free to contact Pets Thing Customer Service:

WhatsApp Customer Service +852 9584 1597
Email Support contact@petsthing.com.hk
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PETFONG Smart Pet Feeder (Standard Version) (App Connected | 4L | Stainless Steel | Wet/Dry/Electric)

$700.00 $599.00