About Pets Thing

About Pets Thing

Hong Kong's one-stop premium online pet store, dedicated to creating a wonderful life for you and your beloved pet.

"Pets Thing" is a one-stop online pet store in Hong Kong established in 2020/2021. We specialize in various high-quality pet supplies for cats and dogs, as well as large pet furniture, and are particularly renowned for selling IATA-compliant pet carriers (airline crates), pet strollers, and various types of cat scratching posts/cat trees.

We are dedicated to bringing pet owners the best quality pet products and toys, hoping to provide pets with the best life. More importantly, we genuinely care about pets' lives, and "we never sell pets" is the unshakeable core philosophy of Pets Thing.

Our Popular Services and Zones

✈️

Large Pet Supplies

Includes pet crates of various sizes, IATA-compliant airline crates, and comfortable pet strollers essential for outings.

🐱

Cat Zone

Offers a diverse range of cat scratching posts, cat trees, cat houses, and litter boxes, creating an exclusive indoor playground for your beloved cat.

🤖

Smart Pet Devices

Features smart automatic feeders and interactive devices from renowned brands like meoof, making daily care easier and more convenient.

🚚

Exclusive Free Shipping

Enjoy free home delivery for orders above a specified amount (HKD $400), making your shopping experience even more worry-free.

Our Core Values

Pets Thing Mission
Pets Thing understands that as a pet owner, under the pressure of work and the stresses of life, you are already busy enough. The remaining time you have, you want to spend more time and communicate with your beloved pet. It's truly difficult to spend too much time going out to find high-quality pet products. Therefore, we meticulously select various high-quality "pet items" from around the world for pet parents, keeping the best and eliminating the rest, so that all pet owners can buy with confidence and use with peace of mind. This is our belief and commitment.
Guaranteed Peace of Mind
We guarantee that we will never sell products that endanger your pet's health for the sake of profit. Our goal is to provide a full range of healthy pet products to bring comprehensive care and health to your pets. We have a dedicated inspection team to ensure the excellent quality of every product, allowing you to select your desired pet items safely and with peace of mind from the comfort of your home.
Pets Thing Vision
Pets are good companions to humans and an important part of the family. They deserve a better quality of life to journey through life with us. Therefore, we approach things from a pet's perspective, sourcing high-quality "pet items" from around the world, dedicated to bringing them a better life, fostering harmony between humans and pets, and sharing happy moments.

Contact Us (Online Store Customer Service)

WhatsApp Hotline: (+852) 9584 1597

Email: contact@petsthing.com.hk

🕒 Office Hours: Monday to Friday, 10:30 AM - 5:30 PM