Foldable Pet Carrier・Multi-Pet Outings

With a partition in the middle, cats and dogs won't fight.

Divided Compartments
Comfortable and breathable outdoor pet carrier with a breathable mesh all around, allowing your pet to breathe in fresh air. Breathable Outing Bag
Breathable and comfortable, multi-purpose bag, two-compartment partition, suitable for multiple pets.Upgraded Version with Built-in Tent
Expandable model, space instantly becomes larger, easily expanding space for your beloved pet to lie down comfortably.Upgraded Expandable・Two-in-One Bag
It's both a handbag and a shoulder bag, offering multiple ways to travel with your pet: hand-carry / shoulder / cross-body.
Different carrying styles, different wonderful experiences, a two-in-one bag with a built-in tent.Fully Foldable Structure・Convenient Storage
Before folding, pets can roam freely; after folding, storage takes up minimal space, making it more convenient for pets to enter and exit.
Steel wire support ensures it's sturdy and won't collapse, with a rubber board added to the interlayer, creating a three-dimensional shape that won't sag even with heavy pets.Product Details

Side storage pocket for small items when out and about.
Traction safety buckle for double protection, preventing pet escapes.
Comfortable and soft bottom mat, reversible, odorless and easy to clean.
Smart lock zipper design to prevent accidental unzipping and escape.

Product Parameters

Product Material: 600D Oxford cloth, breathable mesh fabric
Color Options: Beige, Light Gray, Dark Gray
Product Size: 53 x 44 x 33cm
Expanded Part Size: Each side can expand by 30cm
Expanded Size: 113 x 44 x 33cm
Weight Capacity: Up to 17kg
Weight: Standard version 2.13kg / Expanded version 2.53kg

Please read before purchasing

Product Size, Exchange & Return, and After-Sales Terms

By placing and paying for an order on the Pets Thing website, you acknowledge that you have read, understood, and agreed to the following product terms and after-sales arrangements; if there are special instructions on the product page, they will apply in conjunction with these terms.

Sizes, weight capacities, and applicable body types are for reference only. Please measure and confirm before purchasing.

Generally, returns or exchanges are not permitted for items that have been unsealed, used, are the wrong size, wrong color, or do not meet personal needs.

Cancellation and refund requests after payment will incur a 20% handling fee deducted from the total order amount.

Assembly or installation services, once confirmed, cannot be canceled, and related fees are non-refundable.

Size, Color, Packaging, and Origin Description

Sizes are measured manually and may have a reasonable error of 1-3cm; as all dimensions are measured by hand, please refer to the actual product.
Please measure the required size, placement space, entrance width, pet body type, and weight capacity before purchasing; we do not accept returns, exchanges, or refunds for reasons such as incorrect product size, unsuitable weight capacity, wrong color selection, or not meeting personal needs after purchase.
Due to factors such as shooting light, shooting equipment, display settings, and different production batches, there may be slight color differences or detail variations between product images and the actual product. The final color, texture, packaging, and accessories shall be subject to the actual product.
Some products are made in China, or may contain simplified Chinese packaging, simplified Chinese manuals, mainland specifications labels, or original manufacturer packaging; these situations do not constitute quality issues or reasons for return/exchange.

Exchange, Return, and Refund Restrictions

To avoid contact-based infectious diseases and hygiene risks, please consider your pet's needs before purchasing; if the product has been unsealed, used, assembled, if the packaging tape or box has been torn, or if it has hair, odor, stains, or any signs of use, we cannot arrange an exchange, return, or refund.
Products that are not in complete, new, and re-sellable condition, including damaged packaging, missing accessories, lost manuals, removed tags, damaged goods, or incompleteness, will not be eligible for exchange, return, or refund.
The company is not responsible for damages caused by human or pet actions, or damages occurring after delivery by Pets Thing due to use, storage, cleaning, handling, installation, or environmental factors.
External packaging compression, incompleteness, stains, or creases caused by the shipping company or delivery process that do not affect the normal use of the product are not considered product quality issues.
If obvious errors, damages, or suspected quality issues are found upon receipt, please contact the company within 48 hours of receipt and provide the order number, complete unboxing video, clear photos, and relevant proof; overdue requests or insufficient information may be rejected by the company.
For pre-ordered, custom-made,代購 (purchased on behalf of), clearance, discounted, consumable, hygiene products, or items that have been installed or assembled, as specified on the product page or confirmed by customer service, cancellations, exchanges, or refunds are generally not allowed.

Wood Products, Pet Furniture, Assembly, and Installation Services

All wood products, including cat trees, scratching posts, cat houses, and pet furniture, may undergo changes due to uncontrollable factors such as weather, humidity, rain, thermal expansion and contraction, storage environment, or usage methods; after 7 days of receipt, no refunds or after-sales arrangements will be provided, and the company is not responsible for consequences caused by related environmental factors.
Pet furniture or products involving materials such as wood panels, rattan surfaces, hemp, fabric, sponge, plastic, and metal may involve extensive manual production and processing; minor scratches, dust, indentations, color differences, minor flaws, or handmade marks on the surface that do not affect overall use are considered normal and are not quality issues.
For assembled goods, if problems arise due to personal installation methods, failure to follow instructions, uneven placement, loose screws, unsuitable use environment, or pet usage methods, you are responsible for resolving and bearing the related risks.
Before ordering any assembly products or assembly services from the Pets Thing website, please carefully read the relevant service terms; these terms describe how the company or installation partners will provide assembly services at your chosen location.
By placing and paying for any assembly or installation services, you agree to the relevant service terms; once the order is confirmed, the related assembly services cannot be canceled, and the installation service fees are non-refundable. This handling fee and cancellation arrangement do not apply to exchange and return cases accepted in accordance with the company's exchange and return policy.
All purchasers must assess whether the product is suitable for their pet and home environment and bear the risks associated with use and safety; Pets Thing will not be responsible for any accidents, injuries, or losses to purchasers, pets, third parties, or property occurring due to the installation, use, storage, or misuse of the product.

Order Cancellation, Refund Handling Fee, and Final Decision Rights

For customers who request the company to cancel an order and refund after payment, the company will uniformly deduct 20% of the total order amount as an administrative and payment platform handling fee; if the order has been shipped, prepared, arranged for installation, customized, or handed over to the supplier, it may not be eligible for cancellation.
If VIP offers, discount codes, gifts, special offers, or promotional activities have additional terms, they will apply concurrently with these terms; the refund amount will be based on the actual payment amount, used discounts, and services provided.
The company reserves the right to reject all unreasonable, malicious, repetitive, overdue, incomplete, or non-compliant exchange, return, refund, order cancellation, and after-sales requests.
In case of any dispute, Pets Thing reserves the right of final decision within the scope permitted by law; these terms do not affect consumer rights that cannot be excluded by law.

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Pet Tote Size Guide

Multi-functional Portable Pet Carrier / Cat Carrier Size Guide

Helps you easily choose the most suitable travel gear for your beloved pet, ensuring every journey is comfortable and safe.

How to determine the right size pet carrier / cat carrier in Hong Kong

To determine the right size pet carrier or cat carrier, we must first know the pet's size, height, and length, because weight sometimes cannot fully reflect volume. Ensuring your pet has enough space to turn around and rest inside the carrier is the primary condition.

Can pets fly in the cabin with their owners? (In Cabin)

Many customers ask if we have pet carriers/cat carriers that can be brought on board (In Cabin). If the flight allows pets in the cabin, you must check with the airline, as the size of each aircraft varies, and there are different restrictions on under-seat space dimensions.

If your pet is of average size, airlines usually arrange for them to travel as "cargo". Some airlines allow pets as checked baggage, while others require them to be transported as cargo and not as regular checked baggage.

⚠️ Please note before purchasing: Pets Thing cannot guarantee that our carriers will be allowed on board. Customers need to inquire about specific airline requirements in advance and make their own decision. We will not be responsible for any consequences resulting from denied boarding.

Please measure the required dimensions carefully. We do not accept exchanges, returns, or refunds for reasons of incorrect product size after purchase. If flying, it is strongly recommended that you contact the relevant airline before your trip to confirm their specific requirements. We do not accept returns or exchanges for reasons of airline non-acceptance.

💡 Booking tips: Space for pets on planes is limited; the number of pets that can be carried depends on the aircraft type, destination, and operating airline. Please book your pet's space as soon as possible after booking your flight. Bookings should be made at least 48 hours before the flight departure.

Explore other portable pet carrier styles Quickly check airline regulations

Pet Carrier / Cat Carrier Size Types and Reference

We offer pet carriers/cat carriers in various sizes to accommodate different pet dimensions. Please note that not all airlines accept all carrier sizes. Below is a list of different pet carrier sizes for your precise reference:

Pets Thing Hand-Carry Pet Carrier / Cat Carrier Size Chart
Product Series	Appearance Preview	Model / Size	Outer Dimensions (L x W x H)	Recommended Load & Product Weight	Learn More
Lightweight Dual Roll-Up Design (Expedited available for +$150)		Small (S)	39 x 17 x 27 cm	Recommended load 2kg Net weight: 0.5kg	Click to view
Lightweight Dual Roll-Up Design (Expedited available for +$150)		Medium (M)	44 x 18 x 28 cm	Recommended load 5kg Net weight: 0.6kg	Click to view
Lightweight Dual Roll-Up Design		Large (L)	50 x 19 x 30 cm	Recommended load 7.5kg Net weight: 0.65kg	Click to view
Black Single-Side Expandable (Expedited available for +$150)		Small (S)	41 x 26 x 23 cm	Recommended load 4kg Net weight: 1.05kg	Click to view
Black Single-Side Expandable		Medium (M)	43 x 28 x 28 cm	Recommended load 6kg Net weight: 1.2kg	Click to view
Black Single-Side Expandable		Large (L)	48 x 30 x 30 cm	Recommended load 7.5kg Net weight: 1.35kg	Click to view
DODOPET Semi-Hidden Expandable Mobile Tent		Upgraded Expandable Version	35 x 27 x 40 cm	Recommended load 7kg Net weight: 0.82kg	Click to view
DODOPET Middle Partition Mobile Tent		Partitioned Double Pet Version	53 x 44 x 33 cm	Recommended load 17kg Net weight: 2.53kg	Click to view
DODOPET All-Round Expandable Mobile Tent		All-Round Expandable Version	32 x 23.5 x 39 cm	Recommended load 6kg Net weight: 1.06kg	Click to view

Airline Regulations Reference

The following information is extracted from major airline guidelines and is for initial reference only. It is strongly recommended to reconfirm the latest regulations with the operating airline before departure.

✈️ KLM Royal Dutch Airlines

You can bring 1 cat or dog into the cabin when traveling in Economy Class or in Business Class within Europe.
Your pet must be in a closed pet travel bag or pet carrier with maximum dimensions of 46 x 28 x 24 cm and must be placed under the seat in front of you.
The total weight of the pet, travel bag, or pet carrier must not exceed 8 kg.
Pets are not allowed out of their carriers during the flight, so please ensure your pet is small enough to move comfortably.
If you are traveling in Premium Comfort Class or Business Class on intercontinental flights, you cannot bring your pet into the cabin (it is not possible to place the pet carrier under the seat).

✈️ United Airlines

Pets brought into the cabin must be in an approved hard-sided or soft-sided carrier and placed under the seat in front of the passenger.

Maximum dimensions for hard-sided carriers: 44 x 30 x 19 cm (17.5" x 12" x 7.5")
Maximum dimensions for soft-sided carriers: 46 x 28 x 28 cm (18" x 11" x 11")

✈️ Korean Air

Please confirm your journey with pets via the service center, as this may be restricted by country/region, area, and aircraft type. Travelers are not permitted to transport pets without prior confirmation.

Each passenger may bring 1 animal into the cabin and check 2 pets. We will arrange designated pet seating.
Carrier size limits: 32 cm (width) x 45 cm (length) x 19 cm (height).
Soft-sided carriers: Maximum height can be extended to 25 cm (10 inches) or less.
Carriers must be able to be stored under the seat.

✈️ Air Canada

Only one cat or small dog is allowed in the cabin per passenger. Your pet must be at least 10 weeks old and fully weaned.
As check-in with staff is required, you will need to arrive at the airport 30 minutes earlier than the recommended check-in time. Passengers traveling with pets cannot check in online or using self-service kiosks.

Aircraft Type (*Must be a soft-sided carrier)	Maximum Width	Maximum Length	Maximum Height
*Airbus 223/319/320/321, Boeing 7M8	40 cm	43 cm	20 cm
Boeing 77W and 77L	38 cm	43 cm	21 cm
Boeing 788	40 cm	35 cm	20 cm
Boeing 789	40 cm	43 cm	20 cm
*Airbus 333 and Boeing Series (Business Class)	21 cm	41 cm	28 cm

Browse all multi-functional portable pet carrier styles

other information

color	beige, light grey, dark gray

After-sale terms

Return, Exchange, and Refund Policy

To protect the rights of both parties, please carefully read the following after-sales and service terms established by Pets Thing. Placing an order signifies your agreement and acceptance of the following terms and conditions.

Delivery and Receipt Guidelines

Please do not reject the product when it is dispatched. Delivery and notifications will be handled by the courier company. If you find any issues after receiving the goods, please take photos immediately for proof and contact Pets Thing customer service.
Please note that any additional charges incurred due to refusal of delivery or failure to collect the package within the specified time will be borne by the customer.
Our company will not be liable for any damage, delay, or non-delivery of goods caused by the courier company or adverse weather conditions (such as Typhoon Signal No. 8 or above, or Black Rainstorm Warning).
If the customer chooses self-pickup as the collection method, the pickup period is within two weeks after placing the order (Monday to Friday, excluding Saturdays, Sundays, and public holidays). Failure to pick up within the specified period will be considered an abandoned order.
Each order is limited to a single delivery address.
Our company is not responsible for non-delivery or delays caused by incomplete or incorrect recipient address, phone number, name, or delivery information provided by the customer. Customers should follow up or contact SF Express directly.
If the customer entrusts the delivery person to leave the goods at the door of the address or with the building management for collection, the customer shall bear the risk of loss or damage to the goods.
We do not accept refund applications due to delays in goods transportation caused by the pandemic.

⚠️ Order Cancellation and Handling Fee Notice

For customers who have already paid but request our company to cancel the order and issue a refund, our company will deduct 20% of the total order amount as a handling fee. Once an order is confirmed, related assembly services cannot be canceled, and the payment for installation services will not be refunded.

Situations Not Eligible for Return or Exchange

The following situations will not be eligible for exchange, return, or refund processing:

We do not accept returns or exchanges due to personal reasons such as incorrect product size, wrong color selection, or not meeting personal needs after purchase. It is recommended to confirm clearly before purchasing.
To avoid contagious diseases, please consider the needs of your pet before purchasing. If the product has been unsealed and used (e.g., packaging tape or box has been torn off), returns or exchanges will not be accepted.
The goods are not in their original complete packaging, or are damaged, broken, or incomplete.
The goods are damaged by human error, or damage occurred after Pets Thing delivered the product.
Packaging is crushed, incomplete, or wrinkled due to the transportation company (but does not affect the normal use of the product).
Product image colors may have some color difference due to shooting lighting conditions or individual screen settings; the actual product shall prevail. No exchange service will be provided due to color difference issues.
All wooden products (including cat trees, scratching posts, cat houses, etc.) may be affected by uncontrollable factors such as weather conditions (e.g., humidity, rain, thermal expansion and contraction). No refunds or after-sales arrangements will be provided after 7 days of receipt. Our company is not responsible for consequences caused by environmental factors.
Pet furniture (such as wooden boards, rattan surfaces, hemp materials, etc.) involves a large amount of manual production and undergoes multiple manual processes before shipment. Minor scratches, dust, or small imperfections on the surface are considered normal (and do not affect overall use) and are not quality issues. Please consider carefully before placing an order.
Regarding assembled goods, any problems arising from individual installation methods must be handled by the customer. All purchasers must bear the safety risks of use, and Pets Thing will not be responsible for any accidents or injuries occurring to any purchasers.

Exchange Policy and Procedure

Exchange Period: If there is a product quality issue, or the product item/quantity does not match the order, please contact customer service immediately on the day of delivery. You can request an exchange within 7 days from the date of receipt. Requests made after this period will not be accepted.
Return Period: After making an exchange request, please return the item to our warranty center within 3 days. Requests made after this period will not be accepted.
Proof of Exchange: The order number and original valid receipt must be presented at the time of exchange. Each order is limited to one exchange.
Exchange Standard:
- If the product issue affects overall operation, the replacement product must be returned with complete packaging and accessories.
- If the product issue affects only partial operation, Pets Thing will replace the problematic part, not the entire product.
Shipping Costs: All shipping costs incurred due to returns or exchanges must be borne by the customer.
Processing Time: Return processing takes one to three weeks (calculated from the date of receipt of the returned item). Once the process is complete, customer service will notify the customer of the details.
Refund Arrangement: Our company generally does not offer refund services. If a refund is agreed upon by our company, Pets Thing will use the same payment method used by the customer at the time of purchase for the refund. Please note that refund times may vary depending on different banks or credit card companies.
Our company reserves the right to refuse all unreasonable exchange or return requests.

Contact Us

If you need to return or exchange an item or have any inquiries, please feel free to contact Pets Thing Customer Service:

WhatsApp Customer Service +852 9584 1597

Email Support contact@petsthing.com.hk