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PETFONG Smart Pet Feeder PRO (with lens | 4L | stainless steel | wet/dry/electric)

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$950.00 $749.00

Smart technology leads to a new era of pet health management 【Product Overview】 The P...

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Smart technology leads to a new era of pet health management

【Product Overview】
The PETFONG Smart Automatic Feeder Pro is a versatile, intelligent feeding system designed for modern pet families. Not only does it accurately deliver food according to pre-set feeding schedules, it also integrates remote app control and high-definition real-time monitoring, allowing you to monitor your pet's movements and eating habits at any time, whether at home or away, ensuring every meal is fresh and nutritious.

Only when the feeder is plugged in can it connect to the app and enable remote network and video interaction. When switched to battery power, the device will enter sleep mode and the app cannot be used (but the set timed feeding plan will still be executed at the set time). There is no switch or indicator light on the body. At this time, you can only manually test the machine to dispense food or wait for the time pre-set in the app to automatically dispense food. It is recommended to use the plug-in mode for daily use to ensure complete functionality and the best user experience.
All of our automatic feeders are designed for safe and reliable operation in Hong Kong. Each feeder comes standard with a three-pin plug that fully complies with Hong Kong's Electrical and Mechanical Services Department (EMSD) safety standards. For greater power flexibility, the feeder can also be conveniently charged via USB.

[Core functions and technical details]

  1. Advanced remote connectivity and 5G compatibility

    • Powered by 5G dual-core processor technology, it's fully compatible with all network environments, enabling stable remote data transmission and control. Through the dedicated app, you can remotely check feeder status, adjust feeding plans, and review historical records at any time, ensuring smooth, lag-free operation.

  2. Ultra-wide-angle high-definition real-time monitoring

    • The built-in 140° ultra-wide-angle camera, coupled with 1080P ultra-clear images and starlight-level low-light full-color technology, seamlessly switches between day and night to capture your pet's every move. Even in low-light conditions, the automatic infrared night vision mode delivers clear and detailed images, ensuring you never miss a precious moment.

  3. Intelligent AI recognition and instant notification

    • Built-in advanced AI algorithms automatically detect pet activity and the state of food in the bowl. When your pet approaches or food is running low, the system instantly sends notifications to the app, allowing you to replenish food and adjust feeding plans for precise management.

  4. Diversified feeding mechanisms and balanced distribution

    • Supports dry food, freeze-dried food, air-dried food, and mixed food. The innovative four-grid evenly distributed food design and smooth silicone impeller effectively prevent food jams and blockages, ensuring even distribution with every feeding and eliminating waste.

  5. Large capacity and visual grain storage barrel

    • Equipped with a large 4L grain storage bucket with a frosted exterior and a transparent window, you can always monitor your food status. The 360° fully sealed design effectively prevents air from entering, delaying oxidation and spoilage, and preserving food at its optimal freshness.

  6. Two-way voice interaction and 24/7 live broadcast

    • The built-in two-way voice call function and 24-hour live broadcast system allow you to interact with your pet at any time. Whether it is encouraging eating or immediate care, it can bring you closer to your pet and create a warm companionship atmosphere.

  7. Smart APP operation and data management

    • The dedicated app lets you customize feeding plans, adjust feeding patterns, and record daily feeding data. The app regularly generates detailed dietary health reports, helping you monitor your pet's eating habits and provide early warning of health risks, ensuring effective management.

  8. Multiple security protection and privacy encryption

    • A triple privacy protection mechanism ensures encrypted data transmission, fully protecting your personal information and pet activity information. Furthermore, the product is designed to be moisture-proof, impact-resistant, and feature a stable power supply, ensuring safe and reliable operation.

【Product specifications and design highlights】

  • Model: PF4LV100

  • Dimensions: 32.8 x 18.5 x 30 cm

  • Net weight: 1.62 KG

  • Power supply: 5V-1A/5W (powered by 3 AA alkaline batteries, battery life exceeds 10 days)

  • Material: ABS body combined with food grade 304 stainless steel, safe and non-toxic, easy to clean

  • Applicable objects: cats and small and medium-sized dogs, specially designed for small pets

【User Experience and User Benefits】

  • Remote and convenient management: No matter where you are, you can check your pet’s eating status and environmental dynamics in real time through the mobile APP to eliminate separation anxiety.

  • Scientific and regular feeding: A regular and quantitative feeding plan effectively regulates pets' eating habits and promotes healthy growth.

  • Real-time interactive companionship: Through live video and two-way voice, you can interact with your pet at any time and share every warm moment.

  • Digital health management: Feeding records and health reports help you fully understand your pet's condition and provide scientific dietary references.

  • Durable and easy to maintain: High-quality materials and humanized design ensure long-term stable operation of the product, easy disassembly and cleaning, and reduced maintenance costs.

Conclusion
The PETFONG Smart Visual Feeder Pro is a smart pet feeding product that combines cutting-edge technology with exquisite craftsmanship, designed to provide pet families with a safe, convenient, and scientific feeding solution. From remote monitoring to intelligent identification, from balanced food delivery to comprehensive privacy protection, every feature has been carefully designed to ensure your pet enjoys the most attentive care and attention. Choosing PETFONG means choosing a completely new and upgraded experience in healthy pet feeding management.


This is a more detailed introduction that strives to cover every technical highlight and usage advantage of the product, so that potential customers can fully understand the excellent performance and value of the PETFONG Smart Visual Feeder Pro.

  • Since all dimensions are measured by hand, there may be slight errors. Please refer to the actual product for accuracy. Made in China, or contain simplified Chinese packaging and instructions

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Return, Exchange, and Refund Policy

To protect the rights of both parties, please carefully read the following after-sales and service terms established by Pets Thing. Placing an order signifies your agreement and acceptance of the following terms and conditions.

Delivery and Receipt Guidelines

  • Please do not reject the product when it is dispatched. Delivery and notifications will be handled by the courier company. If you find any issues after receiving the goods, please take photos immediately for proof and contact Pets Thing customer service.
  • Please note that any additional charges incurred due to refusal of delivery or failure to collect the package within the specified time will be borne by the customer.
  • Our company will not be liable for any damage, delay, or non-delivery of goods caused by the courier company or adverse weather conditions (such as Typhoon Signal No. 8 or above, or Black Rainstorm Warning).
  • If the customer chooses self-pickup as the collection method, the pickup period is within two weeks after placing the order (Monday to Friday, excluding Saturdays, Sundays, and public holidays). Failure to pick up within the specified period will be considered an abandoned order.
  • Each order is limited to a single delivery address.
  • Our company is not responsible for non-delivery or delays caused by incomplete or incorrect recipient address, phone number, name, or delivery information provided by the customer. Customers should follow up or contact SF Express directly.
  • If the customer entrusts the delivery person to leave the goods at the door of the address or with the building management for collection, the customer shall bear the risk of loss or damage to the goods.
  • We do not accept refund applications due to delays in goods transportation caused by the pandemic.

⚠️ Order Cancellation and Handling Fee Notice

For customers who have already paid but request our company to cancel the order and issue a refund, our company will deduct 20% of the total order amount as a handling fee. Once an order is confirmed, related assembly services cannot be canceled, and the payment for installation services will not be refunded.

Situations Not Eligible for Return or Exchange

The following situations will not be eligible for exchange, return, or refund processing:

  1. We do not accept returns or exchanges due to personal reasons such as incorrect product size, wrong color selection, or not meeting personal needs after purchase. It is recommended to confirm clearly before purchasing.
  2. To avoid contagious diseases, please consider the needs of your pet before purchasing. If the product has been unsealed and used (e.g., packaging tape or box has been torn off), returns or exchanges will not be accepted.
  3. The goods are not in their original complete packaging, or are damaged, broken, or incomplete.
  4. The goods are damaged by human error, or damage occurred after Pets Thing delivered the product.
  5. Packaging is crushed, incomplete, or wrinkled due to the transportation company (but does not affect the normal use of the product).
  6. Product image colors may have some color difference due to shooting lighting conditions or individual screen settings; the actual product shall prevail. No exchange service will be provided due to color difference issues.
  7. All wooden products (including cat trees, scratching posts, cat houses, etc.) may be affected by uncontrollable factors such as weather conditions (e.g., humidity, rain, thermal expansion and contraction). No refunds or after-sales arrangements will be provided after 7 days of receipt. Our company is not responsible for consequences caused by environmental factors.
  8. Pet furniture (such as wooden boards, rattan surfaces, hemp materials, etc.) involves a large amount of manual production and undergoes multiple manual processes before shipment. Minor scratches, dust, or small imperfections on the surface are considered normal (and do not affect overall use) and are not quality issues. Please consider carefully before placing an order.
  9. Regarding assembled goods, any problems arising from individual installation methods must be handled by the customer. All purchasers must bear the safety risks of use, and Pets Thing will not be responsible for any accidents or injuries occurring to any purchasers.

Exchange Policy and Procedure

  • Exchange Period: If there is a product quality issue, or the product item/quantity does not match the order, please contact customer service immediately on the day of delivery. You can request an exchange within 7 days from the date of receipt. Requests made after this period will not be accepted.
  • Return Period: After making an exchange request, please return the item to our warranty center within 3 days. Requests made after this period will not be accepted.
  • Proof of Exchange: The order number and original valid receipt must be presented at the time of exchange. Each order is limited to one exchange.
  • Exchange Standard:
    - If the product issue affects overall operation, the replacement product must be returned with complete packaging and accessories.
    - If the product issue affects only partial operation, Pets Thing will replace the problematic part, not the entire product.
  • Shipping Costs: All shipping costs incurred due to returns or exchanges must be borne by the customer.
  • Processing Time: Return processing takes one to three weeks (calculated from the date of receipt of the returned item). Once the process is complete, customer service will notify the customer of the details.
  • Refund Arrangement: Our company generally does not offer refund services. If a refund is agreed upon by our company, Pets Thing will use the same payment method used by the customer at the time of purchase for the refund. Please note that refund times may vary depending on different banks or credit card companies.
  • Our company reserves the right to refuse all unreasonable exchange or return requests.

Contact Us

If you need to return or exchange an item or have any inquiries, please feel free to contact Pets Thing Customer Service:

WhatsApp Customer Service +852 9584 1597
Email Support contact@petsthing.com.hk
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PETFONG Smart Pet Feeder PRO (with lens | 4L | stainless steel | wet/dry/electric)

$950.00 $749.00