Before ordering any assembled products from the Pets Thing website, please carefully read the relevant terms of service .
Give your pet its own free passage, say goodbye to the annoyance of them scratching at the door in the middle of the night, and protect your home's cooling system from leakage.
CatMate, a UK-based company with over 37 years of experience in pet product development, offers the perfect solution for harmonious coexistence between humans and pets. Whether your doors are wooden, glass, or have screens, CatMate allows cats and dogs to move freely in the living room, bedroom, patio, or bathroom without the need for owners to constantly get up to open doors. This not only unleashes your pet's exploratory nature but also effectively prevents litter box odors and maintains a comfortable air-conditioned room temperature during hot summers or humid weather, reducing energy consumption.
Why choose CatMate instead of a typical counterfeit?
- Ultra-quiet design: Made with fine brush strips imported from BASF in Germany, it opens and closes quietly without disturbing sleep.
- Sturdy and impact-resistant: Made of impact-resistant polycarbonate (PC) door panels, it is durable and not easily deformed or cracked.
- Four-way settings: Provides four modes: "free entry and exit, entry only, exit only, and fully enclosed", making it easier to manage pet activities.
- Strict wind resistance: Built-in magnetic reset function allows the door to close quickly, effectively preventing mosquitoes from entering and air from leaking out.
Product Specifications and Dimensions Reference
| Model/Style | Recommended weight | Outer diameter (cm) | Inner door dimensions (cm) | Applicable door thickness |
|---|---|---|---|---|
| S-type 235 (four-way lock) | Within 15 jin (7.5kg) | 20 x 19 | 16 x 15 | 10mm - 50mm |
| L221 (Four-way lock) | Within 20 jin (10kg) | 25 x 23.5 | 20 x 19 | 20mm - 50mm |
| Size L 357 (for glass) | Within 20 jin (10kg) | 30.5 mm in diameter | 20 x 18 | 20mm - 50mm |
| Size XL 215 (Bidirectional) | Within 30 jin (15kg) | 34 x 28 | 28.5 x 22.5 | 0mm - 50mm |
| Size 2XL, Item 216 (Bidirectional) | Within 80 jin (40kg) | 43 x 35.8 | 37 x 29.6 | 0mm - 50mm |
| M-size 360 (chip recognition) | Within 18 jin (9kg) | 24.6 x 19.6 | 21 x 14.5 | 20mm - 85mm |
Product Accessories List
- CatMate Pet Door Frame (Front and Rear Components) x 1 set
- Impact-resistant transparent/color-coded door panel (pre-installed in the frame or individually packaged) x 1 piece
- Mounting screw kit (screws of different lengths are provided depending on the model) x 1 set
- Cutting template (some models are printed on the packaging box, used to draw the perforation line) x 1 set
- Installation instructions x 1 copy
- Microchip Pet ID Card (360 Chip Model Only) x 1
Precautions
- Please measure the required dimensions carefully. We regret that we cannot accept exchanges, returns, or refunds based on product size discrepancies after purchase.
- The above issues do not affect the box's construction or normal use. Please confirm that you can accept the relevant risks before placing your order. Due to the complexity of warehousing and packaging large plastic boxes, high transportation costs, and a certain risk of damage, we regret that we cannot accept returns or exchanges for this reason after the sale. Thank you for your understanding, and please order carefully!
- The dimensions listed on the size page are the outer dimensions of the product. The actual product may have a 1-3cm error and are for reference only.
- Due to differences in shooting lighting and monitor displays, there may be slight color variations in the images. Please refer to the actual product for the most accurate representation.
- Damage, rust, and other issues caused by pets biting, scratching, licking, or other behaviors are not considered quality problems and will not be returned or exchanged. Please consider carefully if you have a pet with strong destructive tendencies. Thank you for your understanding.








