As each stitch is hand-knitted, production volume is not high.
The supplier keeps some stock, but not a lot, so there might be a few days' wait for dispatch.
But it really looks adorable when worn, I love it so much.
Suitable for both cats and dogs. Pet products are non-refundable and non-exchangeable. Please check the size carefully; it's better to be a bit too big than too small.
Although it's a bib, it also looks cute as a head cover.The main thing is to measure the neck circumference; if it's inconvenient, you can also refer to the weight.
Note: There may be slight color differences between different batches of yarn, so subsequent purchases might have some color variation. For items purchased at the same time, we will try our best to send matching ones. As they are purely handmade, slight variations in knitting tension and measurement methods may result in an error of 2-4cm, which is considered normal.
Recommended Sizing Guide |
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|---|---|---|---|
| Bib Size | Suitable Neck Circumference | Reference Weight | Reference Pet Type |
| S | Approx. 20-26cm | Approx. 1-3kg | Cats with slender necks, small-sized Yorkshire Terriers, Maltese, Poodles, Bichons, Pomeranians, Shih Tzus, Chihuahuas, and other pets. |
| M | Approx. 26-36cm | Approx. 3-5kg | Large chubby cats, Poodles, Schnauzers, or other medium to small-sized undeveloped dogs, etc. |
| L | Approx. 36-46cm | Approx. 5-15kg | Corgis, Bulldogs, Shiba Inus, West Highland White Terriers, Bedlingtons, or other medium to large-sized undeveloped dogs, etc. |
Product Parameters
- Material: Fully hand-knitted
Product Size, Exchange & Return, and After-Sales Terms
By placing an order and making payment on the Pets Thing website, you acknowledge that you have read, understood, and agreed to the following product terms and after-sales arrangements. If there are special instructions on the product page, they shall apply in conjunction with these terms.
Size, weight capacity, and suitable body types are for reference only. Please measure and confirm before purchasing.
Items that have been opened, used, are the wrong size, wrong color, or do not meet personal needs are generally not eligible for exchange or return.
If you request to cancel an order and receive a refund after payment, 20% of the total order amount will be deducted as a handling fee.
Assembly or installation services cannot be canceled once confirmed, and the related fees are non-refundable.
Size, Color, Packaging and Origin Description
- Dimensions are measured manually, and a reasonable error of 1-3cm may exist; as all dimensions are measured by hand, please refer to the actual product.
- Please measure the required size, placement space, entrance width, pet's body type, and weight capacity before purchasing; exchanges, returns, or refunds will not be accepted after purchase due to reasons such as unsuitable product size, insufficient weight capacity, wrong color selection, or not meeting personal needs.
- Due to factors such as shooting light, shooting equipment, monitor settings, and different production batches, there may be slight color differences or detail variations between the product images and the actual product. The final color, texture, packaging, and accessories shall be based on the actual product.
- Some products are made in China, or contain Simplified Chinese packaging, Simplified Chinese manuals, mainland specifications labels, or original factory packaging; these situations do not constitute quality issues or reasons for exchange or return.
Exchange, Return and Refund Restrictions
- To avoid contagious diseases and hygiene risks, please consider your pet's usage needs before purchasing; if the product has been opened, tried on, assembled, the packaging tape or box has been torn, has pet hair, odor, stains, or any signs of use, exchanges, returns, or refunds cannot be arranged.
- If the product cannot be kept in a complete, new, and resalable condition, including damaged packaging, incomplete accessories, lost manuals, removed tags, damaged or incomplete products, exchanges, returns, or refunds will not be arranged.
- The company is not responsible for damage caused by human or pet actions, or damage caused by use, storage, cleaning, transportation, installation, or environmental factors after delivery by Pets Thing.
- If the outer packaging is compressed, incomplete, stained, or creased due to the shipping company or delivery process, but it does not affect the normal use of the product, it is not considered a product quality issue.
- If obvious errors, damage, or suspected quality problems are found upon receipt, please contact the company within 48 hours of receipt and provide the order number, complete unboxing video, clear photos, and relevant proof; if overdue or insufficient information, the company reserves the right to refuse processing.
- For pre-ordered, custom-made,代購 (purchasing on behalf of others), clearance, special offer, consumable, hygiene, installed, or assembled products, as stated on the product page or confirmed by customer service, cancellations, exchanges, returns, or refunds are generally not available.
Wood Products, Pet Furniture, Assembly and Installation Services
- All wooden products, including cat trees, scratching posts, cat houses, and pet furniture, may change due to uncontrollable factors such as weather, humidity, rain, thermal expansion and contraction, storage environment, or usage methods; refunds or after-sales arrangements will not be provided after 7 days of receipt, and the company is not responsible for the consequences caused by such environmental factors.
- Pet furniture or products involving materials such as wood panels, rattan surfaces, hemp, fabric, sponge, plastic, and metal may involve a large amount of manual production and processing; minor scratches, small dust, small indentations, minor color differences, small defects, or manual traces on the surface, if they do not affect overall use, are considered normal and not quality problems.
- Regarding assembly items, if problems arise due to personal installation methods, failure to follow instructions, uneven placement, loose screws, unsuitable use environment, or pet usage methods, you need to handle and bear the related risks yourself.
- Before ordering any assembled products or assembly services from the Pets Thing website, please carefully read the relevant terms of service; these terms describe how our company or installation partners will provide assembly services at your chosen location.
- If you place an order and pay for any assembly or installation service, it means you have agreed to the relevant terms of service; once the order is confirmed, the related assembly services cannot be canceled, and the payment for installation services will not be refunded. This handling fee and cancellation arrangement do not apply to cases of exchange or return accepted in accordance with our company's exchange and return policy.
- All purchasers must assess whether the product is suitable for their pets and home environment and bear the risks of use and safety; Pets Thing will not be responsible for any accidents, injuries, or losses to any purchasers, pets, third parties, or property caused by the installation, use, storage, or misuse of the product.
Order Cancellation, Refund Handling Fee, and Final Decision Right
- For customers who have paid and then request the company to cancel the order and refund, the company will deduct 20% of the total order amount as an administrative and payment platform handling fee; if the order has been shipped, prepared, arranged for installation, custom-made, or processed by the supplier, it may not be canceled.
- VIP offers, discount codes, free gifts, special offers, or promotional activities, if there are other terms, will apply simultaneously with these terms; the refund amount will be based on the actual payment amount, used offers, and provided services.
- The company reserves the right to refuse all unreasonable, malicious, repetitive, overdue, insufficiently documented, or non-compliant requests for exchange, return, refund, order cancellation, and after-sales service.
- In case of any dispute, Pets Thing reserves the right of final decision within the scope permitted by law; these terms do not affect consumer rights that cannot be excluded by law.
