Each item is hand-knitted stitch by stitch, so production is not high.
The supplier keeps some stock, but not much, so there might be a few days' wait for dispatch.
But it looks really cute when worn, I absolutely love it.
Suitable for both cats and dogs. Pet supplies are non-returnable and non-exchangeable. Please check the size carefully; it's better to be a bit large than a bit small.
Although it's a bib, it also looks good as a headpiece.The main thing is to measure the neck circumference. If it's inconvenient, you can also refer to the weight.
Note: Due to slight color differences in yarn batches, there might be some color variation if you purchase at different times. For the same purchase, we will try our best to send identical items. As they are purely handmade, slight differences in knitting tension and measurement methods might result in a normal error of 2-4cm.
Recommended Size Guide |
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|---|---|---|---|
| Bib Size | Suitable Neck Circumference | Reference Weight | Reference Pet Type |
| S | Approx. 20-26cm | Approx. 1-3kg | Cats with slender necks, slender Yorkshire Terriers, Maltese, Poodles, Bichon Frise, Pomeranians, Shih Tzus, Chihuahuas, etc. |
| M | Approx. 26-36cm | Approx. 3-5kg | Large chubby cats, Poodles, Poodles, Schnauzers, or other small to medium-sized non-adult dogs, etc. |
| L | Approx. 36-46cm | Approx. 5-15kg | Corgis, Bulldogs, Shiba Inus, West Highland White Terriers, Bedlingtons, or other medium to large non-adult dogs, etc. |
Product Parameters
- Material: Fully hand-knitted
Product Size, Exchange, Return, and After-Sales Terms
By placing an order and making payment on the Pets Thing website, you acknowledge that you have read, understood, and agreed to the following product terms and after-sales arrangements. If there are special instructions on the product page, they will apply in conjunction with these terms.
Size, weight capacity, and suitable body types are for reference only. Please measure and confirm before purchasing.
No returns or exchanges for opened, used, incorrect size, wrong color choice, or unsuitable for personal needs.
If you request to cancel an order and refund after payment, 20% of the total order amount will be deducted as a handling fee.
Assembly or installation services cannot be canceled once confirmed, and related payments are non-refundable.
Size, Color, Packaging, and Origin Description
- Sizes are manually measured and may have a reasonable error of 1-3cm; all dimensions are measured manually, so please refer to the actual product.
- Please measure the required size, placement space, entrance width, pet body type, and weight capacity before purchasing; we do not accept exchanges, returns, or refunds for reasons such as unsuitable product size, weight capacity, incorrect color selection, or not meeting personal needs after purchase.
- Due to factors such as shooting light, equipment, monitor settings, and different production batches, there may be slight color differences or detail variations between the product images and the actual product. The final color, texture, packaging, and accessories shall be based on the actual product received.
- Some products are made in China or contain simplified Chinese packaging, simplified Chinese manuals, mainland specifications labels, or original factory packaging; these situations do not constitute quality issues or reasons for returns/exchanges.
Exchange, Return, and Refund Restrictions
- To avoid contagious diseases and hygiene risks, please consider your pet's usage needs before purchasing; if the product has been opened, tried on, assembled, has its packaging film or box torn, is stained with pet hair, odor, dirt, or any signs of use, we regret that we cannot arrange exchanges, returns, or refunds.
- If the product is not in its complete, new, and resalable condition, including damaged packaging, missing accessories, lost manuals, removed tags, damaged or incomplete product, no exchange, return, or refund will be arranged.
- Our company is not responsible for damage caused by humans or pets, or damage resulting from use, storage, cleaning, transportation, installation, or environmental factors after the product has been delivered by Pets Thing.
- If the outer packaging is squeezed, incomplete, stained, or wrinkled due to the shipping company or delivery process, but does not affect the normal use of the product, it is not considered a product quality issue.
- If you discover obvious errors, damage, or suspected quality issues upon receipt, please contact our company within 48 hours of receipt, providing the order number, a complete unboxing video, clear photos, and relevant proof; overdue submissions or insufficient information may result in our company refusing to process the request.
- For pre-ordered, custom-made,代購 (purchasing agent) items, clearance, special offer, consumables, hygiene products, installed, or assembled products, as stated on the product page or confirmed by customer service, generally no cancellation, exchange, or refund is provided.
Wood Products, Pet Furniture, Assembly and Installation Services
- All wood products, including cat trees, scratching posts, cat houses, and pet furniture, may undergo changes due to uncontrollable factors such as weather, humidity, rain, thermal expansion and contraction, storage environment, or usage methods; after 7 days from receipt, no refunds or after-sales arrangements will be provided, and our company is not responsible for consequences caused by related environmental factors.
- Pet furniture or products involving wood panels, rattan surfaces, hemp, fabric, sponges, plastics, and metal materials may involve extensive manual production and processing; minor scratches, dust, indentations, color differences, minor imperfections, or handmade marks on the surface, if they do not affect overall use, are considered normal and not quality issues.
- Regarding assembled goods, if problems arise due to personal installation methods, failure to follow instructions, uneven placement, loose screws, unsuitable usage environment, or pet usage methods, you are responsible for handling and bearing the related risks.
- Before ordering any assembled products or assembly services from the Pets Thing website, please carefully read the relevant terms of service; these terms describe how our company or installation partners will provide assembly services at your chosen location.
- If you place an order and pay for any assembly or installation service, it means you have agreed to the relevant terms of service; once the order is confirmed, the relevant assembly services cannot be canceled, and the payment for installation services will not be refunded. This handling fee and cancellation arrangement do not apply to cases of exchange or return accepted in accordance with our company's exchange and return policy.
- All purchasers must assess whether the product is suitable for their pets and home environment and bear the risks of use and safety; Pets Thing will not be responsible for any accidents, injuries, or losses to any purchasers, pets, third parties, or property caused by the installation, use, storage, or misuse of the product.
Order Cancellation, Refund Handling Fee, and Final Decision Rights
- For customers who have paid and then request our company to cancel the order and refund, our company will deduct 20% of the total order amount as an administrative and payment platform handling fee; if the order has been shipped, prepared, arranged for installation, custom-made, or processed by the supplier, it may not be eligible for cancellation.
- If VIP offers, discount codes, free gifts, special offers, or promotional activities have additional terms, they will apply concurrently with these terms; the refund amount will be based on the actual payment amount, used offers, and provided services.
- Our company reserves the right to refuse all unreasonable, malicious, repeated, overdue, incomplete, or non-compliant requests for exchange, return, refund, order cancellation, and after-sales service.
- In case of any dispute, Pets Thing reserves the right of final decision within the scope permitted by law; these terms do not affect consumer rights that cannot be excluded by law.
