As each piece is hand-knitted stitch by stitch, production is not high.
The supplier keeps some stock, but not a lot, so there might be a few days' wait for dispatch.
But they look absolutely adorable when worn, I love them so much.
Suitable for both cats and dogs. Pet products are non-returnable and non-exchangeable, so please check the size carefully. It's better to be a bit larger than too small.
Although it's a bib, it also looks great worn as a hood.Mainly measure the neck circumference. If it's inconvenient, you can also refer to the weight.
Note: Due to slight color variations in yarn batches, there might be some color differences if purchased at different times. For same-time purchases, we will try our best to send identical items. As they are purely handmade, slight differences in knitting tension and measurement methods may result in an error of 2-4cm, which is normal.
Recommended Size Guide |
|||
|---|---|---|---|
| Bib Size | Suitable Neck Circumference | Reference Weight | Reference Pet Type |
| S | Approx. 20-26cm | Approx. 1-3kg | Cats with slender necks, small breeds like Yorkshire Terriers, Maltese, Poodles, Bichon Frises, Pomeranians, Shih Tzus, Chihuahuas, etc. |
| M | Approx. 26-36cm | Approx. 3-5kg | Large chubby cats, Poodles, Schnauzers, or other young small to medium-sized dogs, etc. |
| L | Approx. 36-46cm | Approx. 5-15kg | Corgis, Bulldogs, Shiba Inus, West Highland White Terriers, Bedlingtons, or other young medium to large-sized dogs, etc. |
Product Parameters
- Material: Fully hand-knitted
Product Size, Exchange & Return, and After-sales Terms
By placing an order and making payment on the Pets Thing website, you acknowledge that you have read, understood, and agreed to the following product terms and after-sales arrangements. If there are special notes on the product page, they will apply in conjunction with these terms.
Sizes, weight capacity, and suitable body types are for reference only. Please measure and confirm before purchasing.
Opened, used, incorrect size, wrong color chosen, or not meeting personal needs generally not eligible for exchange or return.
Cancellation and refund requests after payment will incur a 20% handling fee of the total order amount.
Assembly or installation services cannot be canceled once confirmed, and the related fees are non-refundable.
Size, Color, Packaging & Origin Description
- Sizes are hand-measured and may have a reasonable error of 1-3cm; all dimensions are measured manually, please refer to the actual product.
- Please measure the required size, placement space, entrance width, pet body type, and weight capacity before purchasing; we do not accept exchanges, returns, or refunds for reasons such as incorrect product size, unsuitable weight capacity, wrong color selection, or not meeting personal needs after purchase.
- Due to factors such as shooting light, equipment, monitor settings, and different production batches, there may be slight color differences or detail variations between the product images and the actual product. The final color, texture, packaging, and accessories shall be based on the actual product.
- Some products are made in China or include simplified Chinese packaging, simplified Chinese instruction manuals, mainland specifications labels, or original factory packaging; these situations do not constitute quality issues or reasons for exchange/return.
Exchange, Return & Refund Restrictions
- To avoid contagious diseases and hygiene risks, please consider your pet's needs before purchasing; if the product has been opened, tried on, assembled, if the packaging tape or box has been torn, or if it has pet hair, odors, stains, or any signs of use, we cannot arrange exchanges, returns, or refunds.
- Products that cannot be kept in a complete, new, and resalable condition, including damaged packaging, incomplete accessories, missing instruction manuals, removed hangtags, damaged or incomplete products, will not be eligible for exchange, return, or refund.
- The company will not be responsible for damages caused by humans or pets, or damages resulting from use, storage, cleaning, transportation, installation, or environmental factors after Pets Thing delivers the product.
- Minor external packaging compression, incompleteness, stains, or creases caused by shipping companies or during delivery that do not affect the normal use of the product are not considered product quality issues.
- If obvious errors, damage, or suspected quality problems are found upon receipt, please contact our company within 48 hours of receipt and provide the order number, complete unboxing video, clear photos, and relevant proof; overdue or insufficient information may result in our company refusing to process the request.
- Pre-ordered, custom-made,代購 (purchased on behalf of), clearance, discounted, consumable, hygienic items, installed or assembled products, if clearly stated on the product page or confirmed by customer service, generally do not allow cancellation, exchange, or refund.
Wooden Products, Pet Furniture, Assembly & Installation Services
- All wooden products, including cat trees, scratching posts, cat houses, and pet furniture, may change due to uncontrollable factors such as weather, humidity, rain, thermal expansion and contraction, storage environment, or usage methods; refunds or after-sales arrangements will not be provided after 7 days of receipt, and our company is not responsible for consequences caused by related environmental factors.
- Pet furniture or products involving materials such as wood panels, rattan, hemp, fabric, sponges, plastic, and metal may involve extensive manual production and processing; minor surface scratches, dust, indentations, color differences, imperfections, or handmade marks, if they do not affect overall use, are considered normal and not quality issues.
- Regarding assembled goods, if problems arise due to personal installation methods, failure to follow instructions, uneven placement, loose screws, unsuitable use environment, or pet usage methods, you are responsible for handling and bearing the related risks.
- Before ordering any assembly products or assembly services from the Pets Thing website, please carefully read the relevant terms of service; these terms explain how our company or installation partners will provide assembly services at your chosen location.
- By placing an order and paying for any assembly or installation services, you agree to the relevant terms of service; once the order is confirmed, the related assembly services cannot be canceled, and installation service fees will not be refunded. This handling fee and cancellation arrangement do not apply to cases of exchange or return accepted under our company's exchange and return policy.
- All purchasers must assess whether the product is suitable for their pets and home environment and bear the risks of use and safety; Pets Thing will not be responsible for any accidents, injuries, or losses to any purchasers, pets, third parties, or property caused by the installation, use, storage, or misuse of the product.
Order Cancellation, Refund Handling Fee & Final Decision Rights
- For customers who request our company to cancel an order and issue a refund after payment, our company will deduct 20% of the total order amount as an administrative and payment platform handling fee; if the order has been shipped, prepared, arranged for installation, custom-made, or processed by the supplier, it may not be eligible for cancellation.
- VIP offers, discount codes, gifts, special offers, or promotional activities, if they have additional terms, will apply concurrently with these terms; the refund amount will be based on the actual payment amount, used discounts, and provided services.
- Our company reserves the right to refuse all unreasonable, malicious, repeated, overdue, incomplete, or non-compliant requests for exchange, return, refund, order cancellation, and after-sales service.
- In case of any dispute, Pets Thing reserves the right to make the final decision within the scope permitted by law; these terms do not affect consumer rights that cannot be excluded by law.
