As these are handmade knitted items, stitch by stitch, the production volume is not high.
The supplier will keep some stock, but not a lot, so there might be a few days' wait for dispatch.
However, they look so cute when worn, I absolutely love them.
Suitable for both cats and dogs. Pet products are non-refundable and non-exchangeable. Please check the size carefully; it's better for it to be a bit big than a bit small.
Although it's a bib, it also looks good used as a hood.The main thing is to measure the neck circumference. If that's not convenient, weight can also be used as a reference.
Note: Due to slight color differences in yarn batches, there may be some color variation if purchased at different times. For the same purchase, we will try our best to send matching items. As they are purely handmade, slight variations of 2-4cm in knitting tension and measurement methods are normal.
Recommended Size Guide |
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|---|---|---|---|
| Bib Size | Suitable Neck Circumference | Reference Weight | Reference Pet Type |
| S | Approx. 20-26cm | Approx. 1-3kg | Cats with slender necks, small Yorkies, Maltese, Poodles, Bichons, Pomeranians, Shih Tzus, Chihuahuas, etc. |
| M | Approx. 26-36cm | Approx. 3-5kg | Large cats, Poodles, Schnauzers, or other medium to small undeveloped dogs, etc. |
| L | Approx. 36-46cm | Approx. 5-15kg | Corgis, Bulldogs, Shiba Inus, West Highland Terriers, Bedlingtons, or other medium to large undeveloped dogs, etc. |
Product Parameters
- Material: Fully handmade knit
Product Size, Exchange & Return, and After-Sales Terms
By placing and paying for an order on the Pets Thing website, you agree that you have read, understood, and accepted the following product terms and after-sales arrangements; if there are specific additional instructions on the product page, they will apply in conjunction with these terms.
Size, weight capacity, and suitable pet types are for reference only. Please measure and confirm before purchasing.
Opened, used, incorrect size, wrong color chosen, or not meeting personal needs are generally not eligible for exchange or return.
Requests to cancel an order and receive a refund after payment will incur a 20% processing fee of the total order amount.
Assembly or installation services, once confirmed, cannot be canceled, and related fees will not be refunded.
Size, Color, Packaging, and Origin Description
- Sizes are measured manually, and a reasonable error of 1-3cm may exist; as all dimensions are measured by hand, please refer to the actual product.
- Please measure the required size, placement space, entrance width, pet's body type, and weight capacity before purchasing; we do not accept returns, exchanges, or refunds after purchase due to discrepancies in product size, weight capacity, incorrect color selection, or not meeting personal needs.
- Due to factors such as shooting light, equipment, monitor settings, and different production batches, there may be slight color differences or detail variations between product images and the actual product. The final color, texture, packaging, and accessories are subject to the actual product.
- Some products are made in China or contain simplified Chinese packaging, simplified Chinese manuals, mainland Chinese specification labels, or original factory packaging; such cases do not constitute quality issues or reasons for return/exchange.
Exchange, Return, and Refund Restrictions
- To avoid contagious diseases and hygiene risks, please consider your pet's usage needs before purchasing; if the product has been opened, tried, assembled, if packaging tape or boxes have been torn, or if it has pet hair, odor, stains, or any signs of use, exchanges, returns, or refunds cannot be arranged.
- Products that are not in complete, new, and resaleable condition, including damaged packaging, missing accessories, lost manuals, removed tags, damaged or incomplete items, will not be eligible for exchange, return, or refund.
- The company will not be responsible for damages caused by human or pet actions, or damages occurring after delivery by Pets Thing due to use, storage, cleaning, transportation, installation, or environmental factors.
- Minor external packaging compression, incompleteness, stains, or creases caused by the shipping company or delivery process that do not affect the normal use of the product are not considered product quality issues.
- If obvious errors, damage, or suspected quality issues are found upon receipt, please contact us within 48 hours of receipt and provide the order number, a complete unboxing video, clear photos, and relevant proof; overdue or insufficient information may result in the company refusing to process the request.
- For pre-ordered, custom-made,代購 (purchased on behalf of customer), clearance, discounted, consumable, hygiene, assembled, or installed items, if clearly stated on the product page or confirmed by customer service, cancellations, exchanges, or refunds are generally not permitted.
Wood Products, Pet Furniture, Assembly and Installation Services
- All wood products, including cat trees, scratching posts, cat houses, and pet furniture, may change due to uncontrollable factors such as weather, humidity, rain, thermal expansion and contraction, storage environment, or usage methods; refunds or after-sales arrangements will not be provided after 7 days of receipt, and the company is not responsible for consequences caused by related environmental factors.
- Pet furniture or products involving materials such as wood panels, rattan surfaces, hemp, fabric, sponge, plastic, and metal may involve extensive manual production and processing; minor scratches, dust, indentations, color variations, minor defects, or handmade marks on the surface, if they do not affect overall use, are considered normal and not quality issues.
- Regarding assembled goods, if problems arise due to personal installation methods, failure to follow instructions, uneven placement, loose screws, unsuitable usage environment, or pet usage, you are responsible for handling and bearing the related risks.
- Before ordering any assembly products or assembly services from the Pets Thing website, please carefully read the relevant terms of service; these terms explain how the company or installation partners will provide assembly services at your chosen location.
- By placing and paying for any assembly or installation services, you agree to the relevant terms of service; once the order is confirmed, related assembly services cannot be canceled, and installation service fees will not be refunded. This processing fee and cancellation arrangement do not apply to cases of exchange or return accepted under the company's exchange and return policy.
- All purchasers must assess whether the product is suitable for their pet and home environment and bear the risks of use and safety; Pets Thing will not be responsible for any accidents, injuries, or losses to any purchaser, pet, third party, or property caused by the installation, use, storage, or misuse of the product.
Order Cancellation, Refund Processing Fee, and Final Decision Rights
- For customers who have paid and request the company to cancel the order and refund, the company will uniformly deduct 20% of the total order amount as an administrative and payment platform processing fee; if the order has been shipped, prepared, arranged for installation, customized, or handed over to the supplier, it may not be eligible for cancellation.
- If VIP offers, discount codes, gifts, special offers, or promotional activities have additional terms, they will apply simultaneously with these terms; the refund amount will be based on the actual payment amount, used offers, and provided services.
- The company reserves the right to refuse all unreasonable, malicious, repetitive, expired, insufficient information, or non-compliant requests for exchange, return, refund, order cancellation, and after-sales service.
- In case of any dispute, Pets Thing reserves the right of final decision within the scope permitted by law; these terms do not affect consumer rights that cannot be excluded by law.
