Each item is hand-knitted, so production is limited.
Our supplier will have some stock but not a lot, so there might be a few days delay in shipping.
But they are truly adorable when worn, I absolutely love them.
Suitable for both cats and dogs. Pet products are non-returnable and non-exchangeable, so please make sure to check the size. Slightly larger is better than too small.
Although it's a bib, it also looks cute when used as a hood.The main thing is to measure the neck circumference. If it's inconvenient, you can also refer to the weight.
Note: There may be slight color differences between different batches of yarn, so purchases made at different times may have some color variation. For items purchased at the same time, we will try our best to send identical ones. Due to the handmade nature, slight variations of 2-4cm in knitting tension and measurement methods are normal.
Recommended Size Guide |
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|---|---|---|---|
| Bib Size | Suitable Neck Circumference | Reference Weight | Reference Pet Type |
| S | Approx. 20-26cm | Approx. 1-3kg | Cats with slender necks, small-sized Yorkshire Terriers, Maltese, Poodles, Bichon Frises, Pomeranians, Shih Tzus, Chihuahuas, etc. |
| M | Approx. 26-36cm | Approx. 3-5kg | Large chubby cats, Teddy bears, Poodles, Schnauzers, or other medium to small-sized adolescent dogs, etc. |
| L | Approx. 36-46cm | Approx. 5-15kg | Corgis, Bulldogs, Shiba Inus, West Highland White Terriers, Bedlingtons, or other medium to large-sized adolescent dogs, etc. |
Product Parameters
- Material: Fully hand-knitted
Product Size, Exchange, Return, and After-Sales Terms
By placing and paying for an order on the Pets Thing website, you acknowledge that you have read, understood, and agreed to the following product terms and after-sales arrangements. If there are special instructions on the product page, they will apply in conjunction with these terms.
Size, weight capacity, and suitable body types are for reference only. Please measure and confirm before purchasing.
No returns or exchanges are generally accepted for opened, used, incorrect size, wrong color choice, or personal unsuitability.
A 20% handling fee will be deducted from the total order amount for order cancellations and refunds requested after payment.
Assembly or installation services cannot be canceled once confirmed, and related payments are non-refundable.
Size, Color, Packaging and Origin Description
- Sizes are measured manually and may have a reasonable error of 1-3cm; as all dimensions are measured by hand, please refer to the actual product.
- Please measure the required size, placement space, entrance width, pet body type, and weight capacity before purchasing; we do not accept exchanges, returns, or refunds for reasons such as product size discrepancy, unsuitable weight capacity, incorrect color selection, or personal unsuitability after purchase.
- Due to factors such as shooting light, equipment, monitor settings, and different production batches, there may be slight color differences or detail variations between product images and the actual product. The final color, texture, packaging, and accessories are subject to the actual product.
- Some products are made in China or may contain simplified Chinese packaging, simplified Chinese manuals, mainland specifications labels, or original factory packaging; such cases are not considered quality issues or reasons for return/exchange.
Exchange, Return and Refund Restrictions
- To avoid contagious diseases and hygiene risks, please consider your pet's needs before purchasing; if the product has been opened, tried on, assembled, has its packaging film or box torn, or is stained with pet hair, odor, dirt, or any signs of use, exchanges, returns, or refunds cannot be arranged.
- Products that are not in complete, new, and re-sellable condition, including damaged packaging, incomplete accessories, missing manuals, removed tags, product damage, or incompleteness, will not be eligible for exchange, return, or refund.
- Our company is not responsible for damages caused by human or pet actions, or damages occurring after delivery by Pets Thing due to use, storage, cleaning, transportation, installation, or environmental factors.
- External packaging that is compressed, incomplete, stained, or creased due to the shipping company or delivery process, but does not affect the normal use of the product, is not considered a product quality issue.
- If you discover obvious errors, damage, or suspected quality issues upon receipt, please contact us within 48 hours of receipt and provide your order number, a complete unboxing video, clear photos, and relevant proof; overdue requests or insufficient information may be rejected by our company.
- Pre-ordered, customized, sourced, clearance, special offer, consumable, hygienic, installed, or assembled products, as specified on the product page or confirmed by customer service, are generally not eligible for cancellation, exchange, return, or refund.
Wooden products, pet furniture, assembly and installation services
- All wooden products, including cat climbing frames, scratching posts, cat houses, and pet furniture, may undergo changes due to uncontrollable factors such as weather, humidity, rain, thermal expansion and contraction, storage environment, or usage methods. Refunds or after-sales arrangements will not be provided after 7 days of receipt. Our company is not responsible for consequences caused by such environmental factors.
- Pet furniture or products involving materials such as wood panels, rattan, hemp, fabric, sponge, plastic, and metal may involve extensive manual production and processing. Minor scratches, dust, indentations, color variations, imperfections, or handcrafted marks on the surface that do not affect overall use are considered normal and are not quality issues.
- For assembled items, if problems arise due to personal installation methods, failure to follow instructions, uneven placement, loose screws, unsuitable use environment, or pet usage methods, you are responsible for resolving them and bearing the associated risks.
- Before ordering any assembled products or assembly services from the Pets Thing website, please carefully read the relevant terms of service; these terms describe how our company or installation partners will provide assembly services at your chosen location.
- By placing and paying for any assembly or installation service, you agree to the relevant terms of service; once the order is confirmed, the relevant assembly services cannot be canceled, and payments for installation services are non-refundable. This handling fee and cancellation arrangement do not apply to cases of exchange or return accepted in accordance with our company's exchange and return policy.
- All purchasers must assess whether the product is suitable for their pets and home environment and assume the risks of use and safety; Pets Thing will not be responsible for any accidents, injuries, or losses to any purchasers, pets, third parties, or property resulting from the installation, use, storage, or misuse of the product.
Order Cancellation, Refund Handling Fees, and Final Decision Rights
- For customers who have paid and then request our company to cancel the order and issue a refund, our company will uniformly deduct 20% of the total order amount as an administrative and payment platform handling fee; if the order has been shipped, prepared, arranged for installation, customized, or processed by the supplier, it may not be eligible for cancellation.
- If VIP offers, discount codes, free gifts, special offers, or promotional activities have additional terms, they will apply concurrently with these terms; the refund amount will be based on the actual payment amount, used offers, and provided services.
- Our company reserves the right to refuse any unreasonable, malicious, repetitive, overdue, incomplete, or non-compliant requests for exchange, return, refund, order cancellation, and after-sales service.
- In case of any dispute, Pets Thing reserves the right of final decision within the scope permitted by law; these terms do not affect consumer rights that cannot be excluded by law.
