Each piece is meticulously hand-knitted, resulting in limited production.
While our supplier maintains some stock, it's not extensive, so delivery may take a few days.
However, it looks incredibly cute when worn, I absolutely love it.
Suitable for both cats and dogs. Pet products are non-refundable and non-exchangeable. Please ensure you check the size carefully; it's better for it to be slightly larger than too small.
Although it's a bib, it also looks great as a headpiece.The main measurement is the neck circumference. If it's inconvenient to refer to weight, that's also acceptable.
Note: Due to slight color variations in yarn batches, there might be some color differences if purchased at different times. For same-time purchases, we will try our best to send identical items. As they are purely handmade, slight variations of 2-4cm in knitting tension and measurement methods are normal.
Recommended Sizing Guide |
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|---|---|---|---|
| Bib Size | Suitable Neck Circumference | Reference Weight | Reference Pet Type |
| S | Approx. 20-26cm | Approx. 1-3kg | Cats with slender necks, small Yorkies, Maltese, Poodles, Bichons, Pomeranians, Shih Tzus, Chihuahuas, etc. |
| M | Approx. 26-36cm | Approx. 3-5kg | Large chubby cats, Poodles, Schnauzers, or other medium-to-small non-adult dogs, etc. |
| L | Approx. 36-46cm | Approx. 5-15kg | Corgis, Bulldogs, Shiba Inus, West Highland Terriers, Bedlingtons, or other medium-to-large non-adult dogs, etc. |
Product Specifications
- Material: Fully hand-knitted
Product Size, Exchange, Return, and After-Sales Terms
By placing and paying for an order on the Pets Thing website, you acknowledge that you have read, understood, and agreed to the following product terms and after-sales arrangements. If there are special instructions on the product page, they shall apply in conjunction with these terms.
Size, weight capacity, and suitable body types are for reference only. Please measure and confirm before purchasing.
Opened, used, incorrect size, wrong color chosen, or not suitable for personal needs generally do not qualify for exchange or return.
If you request to cancel an order and receive a refund after payment, 20% of the total order amount will be deducted as a handling fee.
Assembly or installation services, once confirmed, cannot be canceled, and related payments will not be refunded.
Size, Color, Packaging, and Origin Description
- Sizes are measured manually and may have a reasonable error of 1-3cm. As all measurements are taken manually, please refer to the actual product.
- Please measure the required size, placement space, entrance width, pet size, and weight capacity before purchasing. We do not accept exchanges, returns, or refunds after purchase due to the item not fitting, unsuitable weight capacity, incorrect color selection, or not meeting personal needs.
- Due to factors such as shooting light, equipment, monitor settings, and different production batches, there may be slight color differences or detail variations between the product images and the actual product. The final color, texture, packaging, and accessories are subject to the actual product.
- Some products are made in China or may contain simplified Chinese packaging, simplified Chinese instruction manuals, mainland Chinese specification labels, or original factory packaging. Such circumstances do not constitute a quality issue or a reason for exchange or return.
Exchange, Return, and Refund Restrictions
- To avoid contagious diseases and hygiene risks, please consider your pet's needs before purchasing. If the product has been opened, tried on, assembled, has its packaging film or box torn, has pet hair, odor, stains, or any signs of use, exchanges, returns, or refunds cannot be arranged.
- Items that are not in complete, new, and re-sellable condition, including damaged packaging, missing accessories, lost instruction manuals, removed hangtags, damaged or incomplete items, will not be eligible for exchange, return, or refund.
- The company is not responsible for damage caused by humans or pets, or damage resulting from use, storage, cleaning, transportation, installation, or environmental factors after delivery by Pets Thing.
- External packaging that is compressed, incomplete, stained, or creased due to shipping companies or delivery processes, but does not affect the normal use of the product, is not considered a product quality issue.
- If you discover obvious errors, damage, or suspected quality issues upon receipt, please contact the company within 48 hours of receipt and provide the order number, a complete unboxing video, clear photos, and relevant proof. Overdue or insufficient information may result in the company's refusal to process the claim.
- For pre-ordered, customized,代購 (purchased on behalf of a customer), clearance, special offer, consumable, hygiene, installed, or assembled items, if specified on the product page or confirmed by customer service, cancellations, exchanges, or refunds are generally not available.
Wood Products, Pet Furniture, Assembly, and Installation Services
- All wood products, including cat trees, scratching posts, cat houses, and pet furniture, may undergo changes due to uncontrollable factors such as weather, humidity, rain, thermal expansion and contraction, storage environment, or usage methods. Refunds or after-sales arrangements will not be provided after 7 days of receipt. The company is not responsible for consequences caused by related environmental factors.
- Pet furniture or items involving materials such as wood panels, rattan surfaces, hemp, fabric, sponge, plastic, and metal may involve extensive manual production and processing. Minor scratches, dust, indentations, color differences, imperfections, or signs of handcrafting on the surface, if they do not affect overall use, are considered normal and not quality issues.
- For assembled items, if problems arise due to personal installation methods, failure to follow instructions, uneven placement, loose screws, unsuitable usage environment, or pet usage methods, you are responsible for handling and bearing the related risks.
- Before ordering any assembled products or assembly services from the Pets Thing website, please carefully read the relevant terms of service. These terms describe how our company or installation partners will provide assembly services at your chosen location.
- By placing an order and paying for any assembly or installation services, you agree to the relevant terms of service. Once the order is confirmed, the associated assembly services cannot be canceled, and the payment for installation services will not be refunded. This handling fee and cancellation arrangement do not apply to cases of exchange or return accepted in accordance with our company's exchange and return policy.
- All purchasers must assess whether the product is suitable for their pets and home environment and bear the risks of use and safety. Pets Thing will not be responsible for any accidents, injuries, or losses to purchasers, pets, third parties, or property caused by the installation, use, storage, or misuse of the product.
Order Cancellation, Refund Handling Fee, and Final Decision Rights
- For customers who have paid and then request the company to cancel the order and issue a refund, the company will deduct 20% of the total order amount as an administrative and payment platform handling fee. If the order has been shipped, prepared, arranged for installation, customized, or handed over to the supplier, it may not be eligible for cancellation.
- VIP offers, discount codes, free gifts, special offers, or promotional activities, if they have additional terms, shall apply concurrently with these terms. The refund amount will be based on the actual payment amount, used offers, and services provided.
- The company reserves the right to refuse any unreasonable, malicious, repetitive, overdue, insufficient information, or non-compliant requests for exchange, return, refund, order cancellation, and after-sales service.
- In case of any dispute, Pets Thing reserves the right of final decision within the scope permitted by law. These terms do not affect consumer rights that cannot be excluded by law.
