Each stitch is handmade, so production is not high.
The supplier will have some in stock, but not a lot, so there might be a few days' wait for shipping.
But it's really cute to wear, I absolutely love it.
It's suitable for both cats and dogs. Pet products are non-returnable and non-exchangeable, so please check the size carefully. It's better to be a little big than a little small.
Although it's a bib, it also looks good as a headpiece.The main thing is to measure the neck circumference. If it's inconvenient, you can also refer to the weight.
Note: There may be slight color differences in different batches of yarn, so purchases made at different times might have some color variation. For items purchased at the same time, we will try our best to send matching ones. As they are purely handmade, slight variations of 2-4cm in stitch tension and measurement methods are normal.
Recommended Size Guide |
|||
|---|---|---|---|
| Bib Size | Suitable Neck Circumference | Reference Weight | Reference Pet Type |
| S | Approx. 20-26cm | Approx. 1-3kg | Cats with slender necks, small-bodied Yorkshire Terriers, Maltese, Poodles, Bichons, Pomeranians, Shih Tzus, Chihuahuas, etc. |
| M | Approx. 26-36cm | Approx. 3-5kg | Large chubby cats, Poodles, Poodles, Schnauzers, or other medium-small undeveloped dogs, etc. |
| L | Approx. 36-46cm | Approx. 5-15kg | Corgis, Bulldogs, Shiba Inus, West Highland White Terriers, Bedlingtons, or other medium-large undeveloped dogs, etc. |
Product Parameters
- Material: Fully handmade knit
Product Size, Exchange & Return, and After-Sales Terms
By placing an order and making payment on the Pets Thing website, you acknowledge that you have read, understood, and agreed to the following product terms and after-sales arrangements. If there are special instructions on the product page, they will apply in conjunction with these terms.
Size, weight capacity, and suitable body types are for reference only. Please measure and confirm before purchasing.
No returns or exchanges are generally accepted for opened, used, incorrectly sized, wrong color, or unsuitable personal needs.
If you request to cancel an order and refund after payment, 20% of the total order amount will be deducted as a handling fee.
Assembly or installation services cannot be cancelled once confirmed, and related payments are non-refundable.
Size, Color, Packaging, and Origin Description
- Sizes are manually measured and may have a reasonable error of 1-3cm. As all sizes are measured manually, please refer to the actual product.
- Please measure the required size, placement space, entrance width, pet body size, and weight capacity before purchasing. We do not accept exchanges, returns, or refunds for reasons such as incorrect product size, unsuitable weight capacity, wrong color selection, or not meeting personal needs after purchase.
- Due to factors such as shooting light, shooting equipment, monitor settings, and different production batches, there may be slight color differences or detail variations between the product images and the actual product. The final color, texture, packaging, and accessories shall be based on the actual product.
- Some products are made in China or contain simplified Chinese packaging, simplified Chinese manuals, mainland specifications labels, or original factory packaging. These situations are not considered quality issues or reasons for return/exchange.
Exchange, Return, and Refund Restrictions
- To avoid contagious diseases and hygiene risks, please consider your pet's needs before purchasing. If the product has been opened, tried, assembled, if packaging tape or box has been torn, or if it has hair, odor, stains, or any signs of use, we cannot arrange exchanges, returns, or refunds.
- Products that are not in complete, new, and resalable condition, including damaged packaging, missing accessories, lost manuals, removed tags, damaged or incomplete products, will not be eligible for exchange, return, or refund.
- This company is not responsible for damages caused by humans or pets, or damages caused by use, storage, cleaning, transportation, installation, or environmental factors after the product has been delivered by Pets Thing.
- External packaging compression, incompleteness, stains, or wrinkles caused by the shipping company or during the delivery process, which do not affect the normal use of the product, are not considered product quality issues.
- If obvious errors, damage, or suspected quality problems are found upon receipt, please contact the company within 48 hours of receipt and provide the order number, a complete unboxing video, clear photos, and relevant proof. If overdue or with insufficient information, the company reserves the right to refuse processing.
- Pre-ordered, custom-made,代購 (purchased on behalf of customer), clearance, special offer, consumable, hygienic, installed, or assembled items, if specified on the product page or confirmed by customer service, generally do not allow cancellation, exchange, or refund.
Wooden Products, Pet Furniture, Assembly, and Installation Services
- All wooden products, including cat climbing frames, scratching posts, cat houses, and pet furniture, may undergo changes due to uncontrollable factors such as weather, humidity, rain, thermal expansion and contraction, storage environment, or usage methods. Refunds or after-sales arrangements will not be provided after 7 days of receipt. The company is not responsible for consequences caused by related environmental factors.
- Pet furniture or products involving materials such as wood panels, rattan, hemp, fabric, sponge, plastic, and metal may involve a large amount of manual production and processing. Minor scratches, dust, indentations, color differences, minor imperfections, or handmade marks on the surface, if they do not affect overall use, are considered normal and are not quality issues.
- Regarding assembly items, if problems arise due to personal installation methods, failure to follow instructions, uneven placement, loose screws, unsuitable use environment, or pet usage methods, you are responsible for handling and bearing the related risks.
- Before ordering any assembly products or assembly services from the Pets Thing website, please carefully read the relevant service terms; these terms describe how our company or installation partners will provide assembly services at your chosen location.
- If you place an order and pay for any assembly or installation service, it means you have agreed to the relevant service terms; once the order is confirmed, the related assembly services cannot be canceled, and the payment for installation services will not be refunded. This handling fee and cancellation arrangement do not apply to exchange/return cases accepted in accordance with our company's exchange/return policy.
- All purchasers must assess whether the product is suitable for their pets and home environment and bear the risks of use and safety. Pets Thing will not be responsible for any accidents, injuries, or losses incurred by any purchaser, pet, third party, or property due to the installation, use, storage, or misuse of the product.
Order Cancellation, Refund Handling Fee, and Final Decision Right
- If a customer requests our company to cancel an order and refund after payment, our company will deduct 20% of the total order amount as an administrative and payment platform handling fee. If the order has been shipped, prepared, arranged for installation, custom-made, or processed by the supplier, it may not be cancelled.
- If VIP offers, discount codes, free gifts, special offers, or promotional activities have additional terms, they will apply concurrently with these terms. The refund amount will be based on the actual payment amount, used offers, and provided services.
- Our company reserves the right to refuse all unreasonable, malicious, repetitive, overdue, incomplete, or non-compliant requests for exchange, return, refund, order cancellation, and after-sales service.
- In case of any dispute, Pets Thing reserves the right of final decision within the scope permitted by law. These terms do not affect consumer rights that cannot be excluded by law.
