The POPOCOLA Moonlight Water Dispenser (Cordless version, no constant temperature) is an advanced automatic circulating water dispenser designed specifically for pets. It features a 5000mAh high-capacity lithium battery, enabling long-lasting cordless operation without relying on external power. This water dispenser focuses on water purification and automatic circulation, aiming to provide cats and small dogs with a continuous supply of clean, flowing, and healthy drinking water. Its unique water-electricity separation design ensures electronic components are kept away from water, guaranteeing safety. Coupled with a multi-stage filtration system and silent circulation technology, every sip of water remains fresh and sterile, allowing your beloved pet to enjoy natural, pure water at any time.

【Key Features and Technical Highlights】

Cordless Endurance and Stable Power Supply
- 5000mAh High-Capacity Battery: The powerful battery capacity supports long-term cordless operation, eliminating the need for frequent charging and ensuring all-day automatic circulating water supply, freeing you from power constraints.
- Water-Electricity Separation Design: Utilizes advanced water-electricity separation technology, with all electronic components concealed within a safe base, completely preventing direct contact between water and electricity, significantly enhancing safety.
Fully Automatic Circulation and Smart Water Dispensing
- Smart Sensor Dispensing: Equipped with 120° wide-angle sensing technology, it automatically detects pets approaching within a 2-3 meter range, immediately activating the water pump to dispense water for 20 seconds, mimicking natural water flow to encourage pets to drink.
- Timed Dispensing Mode: Can be set for timed dispensing, automatically dispensing water for 20 seconds every 15 minutes, ensuring continuous water flow for freshness and health.
- Continuous Dispensing Option: When needed, a continuous dispensing mode can be selected to ensure stable and continuous water flow in special environments, meeting various usage demands.
Advanced Multi-Layer Filtration System
- Four-Stage Filtration Technology: Utilizes microporous filter cotton to first intercept debris and pet hair; a coconut shell activated carbon layer absorbs residual chlorine and odors from the water; a cation exchange resin softens water quality, filtering out calcium and magnesium ions that can cause urinary stones in pets; finally, a high-density microporous filter membrane is used for fine filtration, ensuring every sip of water is clean and sterile.
- Easy Maintenance Design: The filter element features a detachable structure. Users only need to rinse it with clean water and soak it for two minutes to remove floating carbon generated during transport, extending its service life and maintaining filtration efficiency.
Combination of All-Ceramic and Food-Grade Stainless Steel
- All-Ceramic Body: The body is made with all-ceramic craftsmanship, fired at high temperatures (approx. 1240°C), resulting in a fine and smooth glazed surface that is not prone to bacterial and algae growth, and is easy to rinse, maintaining cleanliness and hygiene.
- Food-Grade 304 Stainless Steel Water Tray: The water tray is made of food-grade stainless steel, which is safe and healthy, preventing harmful substances from leaching into the water. Its flowing light and shadow effect can also stimulate pets' interest in drinking, encouraging them to enjoy every sip of fresh water.
Ultra-Quiet Circulation Design
- Silent Operation: The advanced water flow wall-clinging circulation system keeps operating noise as low as approximately 26dB. The subtle water flow sound is non-intrusive, maintaining tranquility even when used at night, allowing both pets and family members to enjoy a quiet and comfortable environment.
User-Friendly Appearance and Easy Disassembly/Cleaning
- Minimalist No-Dead-Angle Design: The body features a high-gloss, high-transparency, thickened structural design with no dead corners on the inner wall, making it easy to rinse quickly and keep the entire unit clean.
- Intuitive Operation Interface: Light-touch buttons with light indicators allow users to easily check battery level, water dispensing status, and filter condition, enabling intelligent management.
- Buckle Design: The exquisite buckle design effectively prevents accidental pet operation and keeps internal components stable and secure.

【Applicable Scenarios】

Daily Home Use: Cordless power and automatic circulation make the dispenser suitable for long-term use in home environments, ensuring pets enjoy fresh, flowing water all day long.
Multi-Pet Households: The 7L large capacity design can meet the drinking needs of multiple pets, ensuring continuous water flow, preventing bacterial growth, and keeping your beloved pets healthy.
Pet Stores and Veterinary Clinics: Efficient filtration and cordless endurance technology make it an ideal choice for pet hydration management, suitable for professional environments requiring centralized water supply.

【Product Specifications】

Product Model: POPOCOLA Moonlight Water Dispenser Cordless Version (5000mAh, no constant temperature)
Capacity: 2.2L
Product Dimensions: Approx. 18.6cm × 18.6cm × 16.7cm
Material: ABS + Ceramic Craftsmanship + Food-Grade 304 Stainless Steel
Color: White
Power Supply Mode: Wireless power supply from water-electricity separated base, powered by a 5000mAh polymer lithium battery
Rated Input: DC5V/A
Product Power: Approx. 3.5W
Operating Noise: Approx. 26dB
Filtration System: Four-stage filtration (microporous filter cotton, coconut shell activated carbon, cation exchange resin, high-density microporous filter membrane)
Water Dispensing Modes: Supports sensor dispensing (automatically dispenses water for 20 seconds when pet approaches), timed dispensing (dispenses water for 20 seconds every 15 minutes), continuous dispensing (when connected to external power).
Battery Life: Depending on usage, continuous water supply can last for tens of days.
Product Includes: Water dispenser unit, filter element, cleaning brush, power cord, adapter, user manual.

【Summary】
The POPOCOLA Moonlight Water Dispenser Cordless Version (5000mAh, no constant temperature), with its advanced cordless automatic circulation system, four-stage filtration and purification technology, and combination of all-ceramic and food-grade stainless steel design, provides pets with a comprehensive, continuous, and exceptionally clean drinking water solution. Without the need for external power, its efficient 5000mAh battery supports long-term operation, making it suitable for multi-pet households and professional environments. The ultra-quiet design and easy-to-disassemble/clean structure make maintenance effortless and convenient, making it an ideal choice for modern pet health. Purchase now to provide your beloved pet with a continuous supply of fresh, pure drinking water.

Please read before purchasing

Product Dimensions, Returns, Exchanges, and After-Sales Terms

By placing and paying for an order on the Pets Thing website, you agree that you have read, understood, and accepted the following product terms and after-sales arrangements; if there are specific instructions on the product page, they shall apply in conjunction with these terms.

Dimensions, weight capacity, and applicable pet sizes are for reference only; please measure and confirm before purchasing.

Generally, returns or exchanges are not available for items that have been unsealed, used, are the wrong size, wrong color, or do not meet personal needs.

For order cancellations and refunds after payment, 20% of the total order amount will be deducted as a handling fee.

Assembly or installation services, once confirmed, cannot be canceled, and related fees will not be refunded.

Dimensions, Colors, Packaging, and Origin Description

Dimensions are measured manually and may have a reasonable error of 1-3cm; as all dimensions are measured by hand, please refer to the actual product.
Before purchasing, please carefully measure the required dimensions, placement space, entrance width, pet size, and weight capacity needs; we do not accept exchanges, returns, or refunds for reasons such as incorrect product size, unsuitable weight capacity, wrong color selection, or not meeting personal needs after purchase.
Due to factors such as shooting light, shooting equipment, display settings, and different production batches, there may be slight color differences or detail variations between the product images and the actual product. The final color, texture, packaging, and accessories are subject to the actual product.
Some products are made in China, or contain Simplified Chinese packaging, Simplified Chinese instructions, Mainland specifications labels, or original factory packaging; these situations do not constitute a quality issue or a reason for return or exchange.

Exchange, Return, and Refund Restrictions

To avoid contagious diseases and hygiene risks, please consider your pet's needs before purchasing; if the product has been unsealed, tried on, assembled, if the packaging tape or box has been torn, or if there is pet hair, odor, stains, or any signs of use, we cannot arrange exchanges, returns, or refunds.
If the product cannot be kept in a complete, new, and re-saleable condition, including damaged packaging, incomplete accessories, missing instructions, removed tags, product damage, or incompleteness, exchanges, returns, or refunds will not be arranged.
Our company is not responsible for damage caused by humans or pets, or damage occurring after Pets Thing delivers the product due to use, storage, cleaning, handling, installation, or environmental factors.
Minor external packaging extrusion, incompleteness, stains, or creases caused by the shipping company or during delivery that do not affect the normal use of the product are not considered product quality issues.
If obvious errors, damage, or suspected quality issues are found upon receipt, please contact our company within 48 hours of receipt and provide the order number, a complete unboxing video, clear photos, and relevant proof; our company reserves the right to refuse processing if it is overdue or if insufficient information is provided.
Pre-ordered, custom-made,代購 (purchased on behalf of customer), clearance, discounted, consumable, hygienic, installed, or assembled products, as specified on the product page or confirmed by customer service, generally do not allow cancellations, returns, exchanges, or refunds.

Wooden Products, Pet Furniture, Assembly, and Installation Services

All wooden products, including cat trees, scratching posts, cat houses, and pet furniture, may undergo changes due to uncontrollable factors such as weather, humidity, rain, thermal expansion and contraction, storage environment, or usage methods; after 7 days from receipt, no refunds or after-sales arrangements will be provided, and our company is not responsible for consequences caused by related environmental factors.
Pet furniture or products involving materials such as wood panels, rattan surfaces, hemp, fabric, sponges, plastics, and metals may involve extensive manual production and handling; minor scratches, dust, indentations, color differences, flaws, or handmade marks on the surface, if they do not affect overall use, are considered normal and not quality issues.
For assembled goods, if problems arise due to personal assembly methods, failure to follow instructions, uneven placement, loose screws, unsuitable use environment, or pet usage methods, you are responsible for handling and bearing the related risks.
Before ordering any assembly products or assembly services from the Pets Thing website, please carefully read the relevant terms of service; these terms explain how our company or installation partners will provide assembly services at your chosen location.
If you place an order and pay for any assembly or installation service, you agree to the relevant terms of service; once the order is confirmed, related assembly services cannot be canceled, and installation service fees will not be refunded. This handling fee and cancellation arrangement do not apply to return and exchange cases accepted under our company's return and exchange policy.
All purchasers must assess whether the product is suitable for their pet and home environment and bear the risks of use and safety; Pets Thing will not be responsible for any accidents, injuries, or losses to any purchasers, pets, third parties, or property resulting from the installation, use, storage, or misuse of the product.

Order Cancellation, Refund Handling Fee, and Final Decision Rights

For customers who request our company to cancel an order and issue a refund after payment, our company will deduct 20% of the total order amount as an administrative and platform handling fee; if the order has already been shipped, prepared for shipment, arranged for installation, custom-made, or handed over to the supplier, it may not be eligible for cancellation.
VIP offers, discount codes, free gifts, special offers, or promotional activities, if they have additional terms, shall apply concurrently with these terms; the refund amount will be based on the actual payment amount, used discounts, and provided services.
Our company reserves the right to refuse all unreasonable, malicious, repetitive, time-barred, incomplete, or non-compliant requests for exchanges, returns, refunds, order cancellations, and after-sales service.
In case of any dispute, Pets Thing reserves the right of final decision within the scope permitted by law; these terms do not affect consumer rights that cannot be excluded by law.

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After-sale terms

Return, Exchange, and Refund Policy

To protect the rights of both parties, please carefully read the following after-sales and service terms established by Pets Thing. Placing an order signifies your agreement and acceptance of the following terms and conditions.

Delivery and Receipt Guidelines

Please do not reject the product when it is dispatched. Delivery and notifications will be handled by the courier company. If you find any issues after receiving the goods, please take photos immediately for proof and contact Pets Thing customer service.
Please note that any additional charges incurred due to refusal of delivery or failure to collect the package within the specified time will be borne by the customer.
Our company will not be liable for any damage, delay, or non-delivery of goods caused by the courier company or adverse weather conditions (such as Typhoon Signal No. 8 or above, or Black Rainstorm Warning).
If the customer chooses self-pickup as the collection method, the pickup period is within two weeks after placing the order (Monday to Friday, excluding Saturdays, Sundays, and public holidays). Failure to pick up within the specified period will be considered an abandoned order.
Each order is limited to a single delivery address.
Our company is not responsible for non-delivery or delays caused by incomplete or incorrect recipient address, phone number, name, or delivery information provided by the customer. Customers should follow up or contact SF Express directly.
If the customer entrusts the delivery person to leave the goods at the door of the address or with the building management for collection, the customer shall bear the risk of loss or damage to the goods.
We do not accept refund applications due to delays in goods transportation caused by the pandemic.

⚠️ Order Cancellation and Handling Fee Notice

For customers who have already paid but request our company to cancel the order and issue a refund, our company will deduct 20% of the total order amount as a handling fee. Once an order is confirmed, related assembly services cannot be canceled, and the payment for installation services will not be refunded.

Situations Not Eligible for Return or Exchange

The following situations will not be eligible for exchange, return, or refund processing:

We do not accept returns or exchanges due to personal reasons such as incorrect product size, wrong color selection, or not meeting personal needs after purchase. It is recommended to confirm clearly before purchasing.
To avoid contagious diseases, please consider the needs of your pet before purchasing. If the product has been unsealed and used (e.g., packaging tape or box has been torn off), returns or exchanges will not be accepted.
The goods are not in their original complete packaging, or are damaged, broken, or incomplete.
The goods are damaged by human error, or damage occurred after Pets Thing delivered the product.
Packaging is crushed, incomplete, or wrinkled due to the transportation company (but does not affect the normal use of the product).
Product image colors may have some color difference due to shooting lighting conditions or individual screen settings; the actual product shall prevail. No exchange service will be provided due to color difference issues.
All wooden products (including cat trees, scratching posts, cat houses, etc.) may be affected by uncontrollable factors such as weather conditions (e.g., humidity, rain, thermal expansion and contraction). No refunds or after-sales arrangements will be provided after 7 days of receipt. Our company is not responsible for consequences caused by environmental factors.
Pet furniture (such as wooden boards, rattan surfaces, hemp materials, etc.) involves a large amount of manual production and undergoes multiple manual processes before shipment. Minor scratches, dust, or small imperfections on the surface are considered normal (and do not affect overall use) and are not quality issues. Please consider carefully before placing an order.
Regarding assembled goods, any problems arising from individual installation methods must be handled by the customer. All purchasers must bear the safety risks of use, and Pets Thing will not be responsible for any accidents or injuries occurring to any purchasers.

Exchange Policy and Procedure

Exchange Period: If there is a product quality issue, or the product item/quantity does not match the order, please contact customer service immediately on the day of delivery. You can request an exchange within 7 days from the date of receipt. Requests made after this period will not be accepted.
Return Period: After making an exchange request, please return the item to our warranty center within 3 days. Requests made after this period will not be accepted.
Proof of Exchange: The order number and original valid receipt must be presented at the time of exchange. Each order is limited to one exchange.
Exchange Standard:
- If the product issue affects overall operation, the replacement product must be returned with complete packaging and accessories.
- If the product issue affects only partial operation, Pets Thing will replace the problematic part, not the entire product.
Shipping Costs: All shipping costs incurred due to returns or exchanges must be borne by the customer.
Processing Time: Return processing takes one to three weeks (calculated from the date of receipt of the returned item). Once the process is complete, customer service will notify the customer of the details.
Refund Arrangement: Our company generally does not offer refund services. If a refund is agreed upon by our company, Pets Thing will use the same payment method used by the customer at the time of purchase for the refund. Please note that refund times may vary depending on different banks or credit card companies.
Our company reserves the right to refuse all unreasonable exchange or return requests.

Contact Us

If you need to return or exchange an item or have any inquiries, please feel free to contact Pets Thing Customer Service:

WhatsApp Customer Service +852 9584 1597

Email Support contact@petsthing.com.hk

POPOCOLA White Moonlight Water Dispenser [Ceramic Stainless Steel | 5000mAh | 2.2L Capacity]

Color: Black

Product Dimensions, Returns, Exchanges, and After-Sales Terms

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Return, Exchange, and Refund Policy

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Situations Not Eligible for Return or Exchange

Exchange Policy and Procedure

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POPOCOLA White Moonlight Water Dispenser [Ceramic Stainless Steel | 5000mAh | 2.2L Capacity]

POPOCOLA White Moonlight Water Dispenser [Ceramic Stainless Steel | 5000mAh | 2.2L Capacity]

Color: Black

Product Dimensions, Returns, Exchanges, and After-Sales Terms

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POPOCOLA White Moonlight Water Dispenser [Ceramic Stainless Steel | 5000mAh | 2.2L Capacity]