The POPOCOLA White Moonlight Wireless Pet Water Fountain (3000mAh) is a smart, automatic circulating pet water dispenser designed specifically for cats and small dogs. It utilizes advanced wireless power supply technology, achieving completely unplugged operation. This water fountain is dedicated to providing pets with a continuous flow of fresh water, ensuring every sip is clean and hygienic. With no need for an external power source, its stable automatic circulation system combined with efficient multi-layer filtration technology creates a safe, healthy, and low-energy drinking environment, making it an ideal choice for multi-pet households and pet stores.

【Core Features and Technical Highlights】

Wireless Endurance and Safe Power Supply
- 3000mAh Large Capacity Battery: Equipped with a high-efficiency polymer lithium battery, it can operate stably for extended periods when fully charged, providing continuous automatic circulating water without external power.
- Water and Electricity Separation Design: All electronic components are safely hidden within the isolated base, achieving complete water-electricity separation to effectively prevent leakage and electric shock risks, ensuring worry-free drinking safety for pets.
All-Ceramic Body and High-Quality Water Tray
- High-Temperature Fired All-Ceramic Body: Made from high-quality materials, fired at 1240°C, the glaze is delicate and smooth. Not only beautiful and elegant, it also has anti-bacterial and anti-algae properties, keeping the water tray clean for a long time.
- Food-Grade 304 Stainless Steel Water Tray: The water tray is made of 304 stainless steel, which is safe, healthy, and easy to clean, preventing bacterial growth and oil film buildup in the water, ensuring pure water quality for every pet's sip.
Multi-Mode Smart Water Dispensing System
- Multiple Water Dispensing Modes: The water fountain supports induction mode (automatically dispenses water for 20 seconds when a pet approaches), timed mode (automatically dispenses water for 20 seconds every 15 minutes), and continuous mode (continuously dispenses water when connected to an external power source) to meet different usage scenarios and pet needs.
- 120° Wide-Angle Sensing: Equipped with 120° wide-angle sensing technology, it automatically detects pets within 2-3 meters, triggering smart water dispensing, allowing pets to enjoy the refreshing charm of flowing water at any time.
Four-Stage Filtration and Water Purification Technology
- High-Efficiency Filtration System: Built-in four-layer filtration system. The first layer uses microporous filter cotton to block hair and debris; the second layer uses coconut shell activated carbon to adsorb residual chlorine and odors, enhancing water taste; the third layer uses cationic exchange resin to soften water quality, effectively filtering out calcium and magnesium ions that cause urinary stones; the fourth layer again uses microporous filter cotton for fine filtration, ensuring every sip of water meets healthy and pure standards.
- Convenient Maintenance: Before use, simply rinse the filter element with clean water and soak for two minutes to remove floating carbon generated during transport, maintaining efficient filter operation and extending product lifespan.
Silent Circulation and Easy Cleaning Design
- Ultra-Quiet Operation: Utilizing a water flow wall-clinging circulation system, operating noise is as low as 26dB. Even when used at night, it ensures a quiet environment, not disturbing pets and family's sleep.
- Minimal Disassembly for Cleaning: The body features a dead-angle-free design. Components like the water pump and impeller can be easily disassembled, allowing for cleaning within 1 minute, ensuring the equipment always remains hygienic.
Smart Operation and User-Friendly Notifications
- Simple Operation: With intuitive button controls and light indicators, users can easily check the device status, such as remaining power, filter status, and water tank level, achieving intelligent management.
- Multiple Safety Protections: The device design emphasizes details, such as a buckle design to prevent accidental operation, and the bottom battery module is not washable, ensuring the electrical parts are safe and reliable.

【Product Specifications】

Product Model: POPOCOLA White Moonlight Wireless Pet Water Fountain (3000mAh)
Capacity: 2.2L
Product Dimensions: Approx. 18.6cm x 18.6cm x 16.7cm
Material: ABS + Ceramic + 304 Stainless Steel
Color: White
Power Supply Method: Water and electricity separated base wireless power supply (3000mAh lithium battery)
Rated Input: DC5V/A
Product Power: Approx. 3.5W
Operating Noise: Approx. 26dB
Filtration System: Four-layer filtration (microporous filter cotton, coconut shell activated carbon, cationic exchange resin, microporous filter cotton)
Water Dispensing Modes: Supports induction, timed, and continuous water dispensing (continuous dispensing mode requires external power)
Battery Life: Wireless endurance designed according to usage
Product Includes: Water fountain unit, filter element, cleaning brush, power cord, adapter, user manual

【Applicable Scenarios】

Daily Home Use: Suitable for pets to continuously enjoy flowing purified water at home, applicable to single or multi-pet households.
Pet Stores and Veterinary Clinics: Large capacity design and efficient filtration technology ensure water hygiene, meeting centralized water supply needs.
Office and Leisure Spaces: Wireless power and ultra-low noise design allow the device to operate stably in offices or at night, providing pets with a 24/7 healthy drinking environment.

【Summary】
The POPOCOLA White Moonlight Wireless Pet Water Fountain (3000mAh) provides an efficient, silent, and pure drinking solution for pets with its advanced wireless induction water dispensing technology, four-stage filtration and purification system, and water-electricity separation safety design. Whether for daily home use, centralized water supply in pet stores, or other professional applications, this water fountain ensures pets can always enjoy fresh, flowing healthy water. It is an ideal choice for those seeking smart, eco-friendly, and safe options. Purchase now and let your beloved pet drink healthy, pure water with the care of wireless endurance technology.

Please read before purchasing

Product Size, Returns & Exchanges, and After-Sales Terms

By placing an order and making payment on the Pets Thing website, you confirm that you have read, understood, and agreed to the following product terms and after-sales arrangements; if there are special instructions on the product page, they will apply in conjunction with these terms.

Size, weight capacity, and suitable pet sizes are for reference only; please measure and confirm yourself before purchasing.

No returns or exchanges are generally offered for opened, used, ill-fitting, wrong color, or personal preference reasons.

For order cancellations and refunds after payment, a 20% handling fee will be deducted from the total order amount.

Assembly or installation services, once confirmed, cannot be canceled, and related payments are non-refundable.

Size, Color, Packaging, and Origin Information

Sizes are measured manually and may have a reasonable error of 1-3cm; as all sizes are measured by hand, please refer to the actual product.
Please measure the required size, placement space, entrance width, pet size, and weight capacity before purchasing; returns, exchanges, or refunds will not be accepted for reasons such as incorrect product size, unsuitable weight capacity, wrong color selection, or personal needs after purchase.
Due to factors such as shooting light, equipment, monitor settings, and different production batches, there may be slight color differences or detail variations between product images and the actual product. The final color, texture, packaging, and accessories are subject to the actual product.
Some products are made in China and may include Simplified Chinese packaging, Simplified Chinese instruction manuals, mainland Chinese specification labels, or original factory packaging; such cases are not considered quality issues or reasons for returns/exchanges.

Return, Exchange, and Refund Restrictions

To avoid contagious diseases and hygiene risks, please consider your pet's needs before purchasing; if the product has been opened, tried, assembled, has its packaging tape or box torn off, or has hair, odor, stains, or any signs of use, we cannot arrange for exchange, return, or refund.
If the product is not in its complete, new, and resalable condition, including damaged packaging, missing accessories, lost instructions, removed tags, product damage, or incompleteness, no exchange, return, or refund will be arranged.
Damage caused by human or pet actions, or damage occurring after Pets Thing delivers the product due to usage, storage, cleaning, transportation, installation, or environmental factors, will not be the responsibility of our company.
External packaging compression, incompleteness, stains, or creases caused by the shipping company or delivery process that do not affect the normal use of the product are not considered product quality issues.
If you discover obvious errors, damage, or suspected quality issues upon receipt, please contact our company within 48 hours of receipt, providing the order number, a complete unboxing video, clear photos, and relevant proof; overdue or insufficient information may result in our company refusing to process the request.
For pre-ordered, custom-made, pre-purchased, clearance, discounted, consumable, hygiene products, assembled, or installed products, if specified on the product page or confirmed by customer service, cancellations, exchanges, or refunds are generally not allowed.

Wood Products, Pet Furniture, Assembly, and Installation Services

All wood products, including cat trees, scratching posts, cat houses, and pet furniture, may undergo changes due to uncontrollable factors such as weather, humidity, rain, thermal expansion and contraction, storage environment, or usage methods; after 7 days of receipt, no refunds or after-sales arrangements will be provided, and our company will not be responsible for consequences caused by such environmental factors.
Pet furniture or products involving materials such as wood panels, rattan, hemp, fabric, sponges, plastic, and metal may involve extensive manual production and processing; minor scratches, dust, indentations, color differences, minor imperfections, or manual traces that do not affect overall use are considered normal and are not quality issues.
For assembled products, if problems arise due to personal installation methods, failure to follow instructions, uneven placement, loose screws, unsuitable usage environment, or pet usage methods, you are responsible for handling and bearing the related risks.
Before ordering any assembled products or assembly services from the Pets Thing website, please carefully read the relevant terms of service; these terms describe how our company or installation partners will provide assembly services at your chosen location.
By placing an order and making payment for any assembly or installation services, you agree to the relevant terms of service; once the order is confirmed, related assembly services cannot be canceled, and the payment for installation services will not be refunded. This handling fee and cancellation arrangement do not apply to cases where returns or exchanges have been accepted in accordance with our company's return and exchange policy.
All purchasers must assess whether the product is suitable for their pet and home environment and bear the risks of use and safety; Pets Thing will not be responsible for any accidents, injuries, or losses incurred by any purchaser, pet, third party, or property due to the installation, use, storage, or misuse of the product.

Order Cancellation, Refund Handling Fee, and Final Decision Rights

For customers who have paid and request our company to cancel an order and issue a refund, our company will uniformly deduct 20% of the total order amount as an administrative and payment platform handling fee; if the order has been shipped, prepared for shipment, installation arranged, custom-made, or processed by the supplier, it may not be eligible for cancellation.
VIP discounts, discount codes, free gifts, special offers, or promotional activities, if subject to separate terms, will apply concurrently with these terms; the refund amount will be based on the actual payment amount, used offers, and services provided.
Our company reserves the right to refuse all unreasonable, malicious, repetitive, time-barred, insufficient information, or non-compliant requests for exchanges, returns, refunds, order cancellations, and after-sales service.
In case of any dispute, Pets Thing reserves the right of final decision within the scope permitted by law; these terms do not affect consumer rights that cannot be excluded by law.

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After-sale terms

Return, Exchange, and Refund Policy

To protect the rights of both parties, please carefully read the following after-sales and service terms established by Pets Thing. Placing an order signifies your agreement and acceptance of the following terms and conditions.

Delivery and Receipt Guidelines

Please do not reject the product when it is dispatched. Delivery and notifications will be handled by the courier company. If you find any issues after receiving the goods, please take photos immediately for proof and contact Pets Thing customer service.
Please note that any additional charges incurred due to refusal of delivery or failure to collect the package within the specified time will be borne by the customer.
Our company will not be liable for any damage, delay, or non-delivery of goods caused by the courier company or adverse weather conditions (such as Typhoon Signal No. 8 or above, or Black Rainstorm Warning).
If the customer chooses self-pickup as the collection method, the pickup period is within two weeks after placing the order (Monday to Friday, excluding Saturdays, Sundays, and public holidays). Failure to pick up within the specified period will be considered an abandoned order.
Each order is limited to a single delivery address.
Our company is not responsible for non-delivery or delays caused by incomplete or incorrect recipient address, phone number, name, or delivery information provided by the customer. Customers should follow up or contact SF Express directly.
If the customer entrusts the delivery person to leave the goods at the door of the address or with the building management for collection, the customer shall bear the risk of loss or damage to the goods.
We do not accept refund applications due to delays in goods transportation caused by the pandemic.

⚠️ Order Cancellation and Handling Fee Notice

For customers who have already paid but request our company to cancel the order and issue a refund, our company will deduct 20% of the total order amount as a handling fee. Once an order is confirmed, related assembly services cannot be canceled, and the payment for installation services will not be refunded.

Situations Not Eligible for Return or Exchange

The following situations will not be eligible for exchange, return, or refund processing:

We do not accept returns or exchanges due to personal reasons such as incorrect product size, wrong color selection, or not meeting personal needs after purchase. It is recommended to confirm clearly before purchasing.
To avoid contagious diseases, please consider the needs of your pet before purchasing. If the product has been unsealed and used (e.g., packaging tape or box has been torn off), returns or exchanges will not be accepted.
The goods are not in their original complete packaging, or are damaged, broken, or incomplete.
The goods are damaged by human error, or damage occurred after Pets Thing delivered the product.
Packaging is crushed, incomplete, or wrinkled due to the transportation company (but does not affect the normal use of the product).
Product image colors may have some color difference due to shooting lighting conditions or individual screen settings; the actual product shall prevail. No exchange service will be provided due to color difference issues.
All wooden products (including cat trees, scratching posts, cat houses, etc.) may be affected by uncontrollable factors such as weather conditions (e.g., humidity, rain, thermal expansion and contraction). No refunds or after-sales arrangements will be provided after 7 days of receipt. Our company is not responsible for consequences caused by environmental factors.
Pet furniture (such as wooden boards, rattan surfaces, hemp materials, etc.) involves a large amount of manual production and undergoes multiple manual processes before shipment. Minor scratches, dust, or small imperfections on the surface are considered normal (and do not affect overall use) and are not quality issues. Please consider carefully before placing an order.
Regarding assembled goods, any problems arising from individual installation methods must be handled by the customer. All purchasers must bear the safety risks of use, and Pets Thing will not be responsible for any accidents or injuries occurring to any purchasers.

Exchange Policy and Procedure

Exchange Period: If there is a product quality issue, or the product item/quantity does not match the order, please contact customer service immediately on the day of delivery. You can request an exchange within 7 days from the date of receipt. Requests made after this period will not be accepted.
Return Period: After making an exchange request, please return the item to our warranty center within 3 days. Requests made after this period will not be accepted.
Proof of Exchange: The order number and original valid receipt must be presented at the time of exchange. Each order is limited to one exchange.
Exchange Standard:
- If the product issue affects overall operation, the replacement product must be returned with complete packaging and accessories.
- If the product issue affects only partial operation, Pets Thing will replace the problematic part, not the entire product.
Shipping Costs: All shipping costs incurred due to returns or exchanges must be borne by the customer.
Processing Time: Return processing takes one to three weeks (calculated from the date of receipt of the returned item). Once the process is complete, customer service will notify the customer of the details.
Refund Arrangement: Our company generally does not offer refund services. If a refund is agreed upon by our company, Pets Thing will use the same payment method used by the customer at the time of purchase for the refund. Please note that refund times may vary depending on different banks or credit card companies.
Our company reserves the right to refuse all unreasonable exchange or return requests.

Contact Us

If you need to return or exchange an item or have any inquiries, please feel free to contact Pets Thing Customer Service:

WhatsApp Customer Service +852 9584 1597

Email Support contact@petsthing.com.hk

POPOCOLA White Moonlight Water Dispenser [Ceramic Stainless Steel | 3000mAh | 2.2L Capacity]

Color: White

Product Size, Returns & Exchanges, and After-Sales Terms

Latest Exclusive Offers

Return, Exchange, and Refund Policy

Delivery and Receipt Guidelines

Situations Not Eligible for Return or Exchange

Exchange Policy and Procedure

Contact Us

POPOCOLA White Moonlight Water Dispenser [Ceramic Stainless Steel | 3000mAh | 2.2L Capacity]

POPOCOLA White Moonlight Water Dispenser [Ceramic Stainless Steel | 3000mAh | 2.2L Capacity]

Color: White

Product Size, Returns & Exchanges, and After-Sales Terms

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Return, Exchange, and Refund Policy

Delivery and Receipt Guidelines

Situations Not Eligible for Return or Exchange

Exchange Policy and Procedure

Contact Us

POPOCOLA White Moonlight Water Dispenser [Ceramic Stainless Steel | 3000mAh | 2.2L Capacity]