Wall-mounted cat jumping platform installation fee

Spend $400 Free shipping Good Deal Cat Product

$120.00

This installation fee is the cost of additional purchase and installation of cat jumpi...

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This installation fee is the cost of additional purchase and installation of cat jumping platform accessories

If there is no additional purchase and assembly service at the time of purchase, you can take the installation fee in the form of additional purchase after receiving the goods

The installation fee is calculated based on the installation of a single piece of accessories

Please contact us before bidding, the related assembly services cannot be cancelled, and the payment for the installation services will not be refunded

Terms of Service

  • If you place an order and pay for any assembly service on the Pets Thing website, you agree to these terms of service.
  • Each item comes with assembly instructions and instructions in the box. If you need it, we are happy to provide assembly services at a reasonable fee. (See the appropriate product page for actual costs required for assembly services.)
  • Assembly services are limited to the installation of components of Pets Thing items.
  • Assembly service and delivery service will be arranged separately; after customer receives the product, please contact Pets Thing customer service department to make an appointment for assembly time. Your contact details will be provided to our installation partners who will contact you to confirm a date and time for the assembly service.
  • If you do not purchase assembly service at the time of purchase, but you need to use assembly service after receiving the product, we will charge an additional $50 administrative fee on top of the basic assembly service charge.

You are responsible for ensuring that:

  1. Our installation partners have ample space to provide assembly services at the location of your choice.
  2. All relevant areas of your chosen location are clear of objects and the ground is level.
  3. There is sufficient space to transport the largest component of the unassembled product through the delivery point of your choice to the area where the assembled product will be installed;
  4. The assembly address must be the same as the shipping address where the product was purchased.

other details

  • Assemblers only provide assembly services, please contact Pets Thing Customer Service Department for teaching or usage questions/methods.
  • If there is any delay, suspension or rescheduling due to actual conditions such as traffic, region, weather and other force majeure factors, the company will not be responsible for the delay or rescheduling regardless of whether the cause of the delay or rescheduling is within the control of the company.
  • Ensuring that the assembled products ordered will pass through and be assembled in order into the room of your choice, that they are suitable for the space and that they can be transported through the doors, stairs and passages of the house, apartment or room, and that nothing else makes the ordered assembly service Problems that become complex or insoluble.
  • After the order is confirmed, the related assembly service cannot be canceled and the payment for the installation service will not be refunded.
  • The installation service is within one month from the date of receipt of the goods. If it is overdue for one month, it will be deemed that you voluntarily give up the installation service, and we have the right not to install it for the customer.
  • Please ensure your contact details are correct so that we and our installation partners can contact you regarding your order, delivery and/or assembly services.
  • Should the Assembled Product be delivered to you in any way damaged or missing, our installation partner will deliver and install a replacement for the Assembled Product on another date to be agreed between the parties.
  • Some remote areas (such as Cheung Chau, Discovery Bay, etc.) require an additional fee of $100. If you have any questions about the assembly address, please contact us.
  • Customers must carefully keep and protect other furniture, furniture, floors, walls, decorations and property, etc. The company will not be responsible for any damage caused during installation.
  • If the service involves drilling wall installation, the customer should check and confirm whether there are wires, water pipes or gas pipes at the drilling site before drilling the wall. The company will not be responsible for any damage caused during installation.
  • If the assembly service cannot be provided to you because the manufacturer is out of stock, the price is wrong, or there is a problem with the installation partner, we will notify you by email and the service will not proceed. If you have already paid for the assembly service, we will issue a full refund as soon as possible.
  • Pets Thing reserves the right to interpret and amend the terms and conditions of this service. In case of any dispute, the company reserves the right of final decision.

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  • Please do not reject the product when it is sent out. If you have any questions after receiving the product, please take a photo and save it immediately, and contact the Pets Thing customer service department. Please note that if the product is rejected or not picked up within the time limit, the resulting surcharge will be borne by the customer.

  • Refund applications for delays in delivery of goods due to the epidemic will not be accepted.

  • The following situations will not be exempted from the replacement arrangement:
    1. We do not accept returns, exchanges or refunds for reasons of non-conforming items after shopping. It is recommended to ask clearly before buying
    2. Items are found to have been purchased or not desired after delivery.
    3. The goods are damaged by man-made.
    4. The product has been opened or used (for example, the packaging tape or box has been removed).
    5. The item has not been properly packaged, has been damaged, damaged or is incomplete.
    6. The color of the product picture may have some chromatic aberration due to the different shooting lighting environment or personal screen settings.
    7. Pet furniture, such as wooden boards, rattan surfaces, hemp materials, etc., involves a lot of manual production, and will go through multiple layers of manual processing before shipment. Small scratches, small dust or small defects on the surface are normal (does not affect the overall use) , non-quality issues, please consider carefully before placing an order.
    8. If the customer entrusts the deliveryman to deliver the goods to the door of the address or the management office for collection, the customer shall be responsible for the risk of loss or damage of the goods.
    9. After the order is confirmed, the related assembly service cannot be canceled and the payment for the installation service will not be refunded.
    • Where the customer has already paid, but requests the company to cancel the order and refund, the company will deduct the following handling fees from the refund:
    • The company will deduct 20% of the total order amount as a handling fee
    • Please pay attention to the following rules when returning or exchanging goods:
    1. If there is a problem with the quality of the product, a replacement request can be made within 7 days from the date of receipt, and the overdue will not be accepted.
    2. After submitting a replacement request, please return it to our maintenance center within 3 days, overdue will not be accepted.
    3. The original copy of the order code and valid receipt must be presented when exchanging goods.
    4. Limit one exchange per order.
    5. If the problem of the product affects the overall operation, the replaced product must be returned together with the complete packaging and accessories.
    6. If the product problem affects part of the operation, Pets Thing will replace the problematic part instead of all.
    7. All shipping costs incurred for returning or exchanging products shall be borne by the customer.
    8. It takes one to three weeks to process the return procedure (calculated from the date of receipt of the return). After the procedure is completed, the Pets Thing Customer Service Department will notify the customer of the details.
    9. Pets Thing is not responsible for any damage to the product after delivery.
    10. If the product item or quantity does not match the order, please contact Pets Thing customer service immediately on the day of delivery.
    11. Reasons for exchanges, returns or refunds will not be accepted after purchase because the size of the product does not match or does not meet the needs.
    12. In order to avoid contact with sexually transmitted diseases, please consider the needs of your own furkids before purchasing, so as to avoid future sales disputes. If your product has been opened and used, it cannot be returned or exchanged.
    13. If a refund is required, Pets Thing will choose the payment method of the customer at that time as the relative refund method. That is, if the customer chooses to pay by credit card, Pets Thing will refund to the customer's credit card account. Please note that refund times vary with different banks or credit card companies.
    14. The company does not provide refund service.
    15. The company has the right to refuse all unreasonable requests for replacement or return.
    16. If the delivery address, phone number, name or delivery information provided by the customer is incomplete or incorrect, resulting in the failure or delay of the delivery, the company will not be responsible, please follow up or contact SF Express by yourself.
    17. In case of any dispute, Pets Thing reserves the right of final decision.
    18. Pets Thing reserves the right to change the above terms and conditions without prior notice.

    For returns or exchanges, please contact Pets Thing Customer Service Department:
    WhatsApp: +852 9584 1597
    Email: contact@petsthing.com.hk

      In case of any dispute, Pets Thing reserves the right of final decision.

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      5 steps to teach you to clean cat climbing frames and cat trees

      4 steps to teach you to clean cat climbing frames and cat trees

      After cats use cat climbing frames and cat trees for a period of time, there will be some other dirty things on the cat climbing frame besides cat hair, which makes the cat climbing frame feel dark and hides a lot of bacteria.

      Therefore, we suggest that it is necessary to clean the cat climbing frame and cat tree every six months.

      5 steps to teach you to clean cat climbing frames and cat trees
      sequence of steps step description
      step 1 Prepare cleaning supplies first, and go to the supermarket to buy some cleaning fluid for silk and wool clothes.
      step 2 Prepare it with your current laundry detergent and hand sanitizer, add water to dilute it to a certain concentration, and put it in a watering can.
      step 3 In addition, prepare two large rags, one dry and one wet with water for later use.
      step 4 Spray the cleaning solution on the surface to be cleaned, and scrub back and forth with a damp cloth. It can be seen that the contrast is still obvious. If there is no effect, the concentration of the cleaning solution can be increased.
      step 5 Use a dry rag to wipe the area just scrubbed back and forth, and finally wipe it along the hair.
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      Wall-mounted cat jumping platform installation fee

      $120.00