Fuzzy Story Gift Card HK$100
How to use the $5000 electronic consumption vouchers? Haven't thought of how to use them yet? Consider buying with electronic consumption vouchers! Gift cards are available in HK$100 denominations, never expire, and can be used whenever you like. Perfect for gifting or personal use!
Product Size, Exchange & After-Sales Terms
By placing an order and making payment on the Pets Thing website, you acknowledge that you have read, understood, and agreed to the following product terms and after-sales arrangements. If there are special instructions on the product page, they will apply in conjunction with these terms.
Sizes, weight capacities, and applicable pet types are for reference only. Please measure and confirm before purchasing.
Unopened, unused items, or items with incorrect size, wrong color, or personal dissatisfaction are generally not eligible for exchange or return.
If you request to cancel an order and get a refund after payment, 20% of the total order amount will be deducted as a handling fee.
Assembly or installation services cannot be cancelled once confirmed, and related payments are non-refundable.
Size, Color, Packaging & Origin Information
- Sizes are measured manually and may have a reasonable error of 1-3cm. As all sizes are measured by hand, please refer to the actual product.
- Please measure the required size, placement space, entrance width, pet body type, and weight capacity before purchasing. We will not accept returns, exchanges, or refunds for reasons such as incorrect product size, unsuitable weight capacity, wrong color selection, or personal dissatisfaction after purchase.
- Due to factors such as shooting light, shooting equipment, display settings, and different production batches, there may be slight color differences or detail variations between product images and the actual product. The final color, texture, packaging, and accessories are subject to the actual product.
- Some products are made in China or contain simplified Chinese packaging, simplified Chinese instruction manuals, mainland Chinese specification labels, or original factory packaging. Such cases are not considered quality issues or reasons for return/exchange.
Exchange, Return & Refund Restrictions
- To avoid contagious diseases and hygiene risks, please consider your pet's needs before purchasing. If the product has been unsealed, tried, assembled, or if the packaging tape or box has been torn, or if it has hair, odor, stains, or any signs of use, we cannot arrange exchanges, returns, or refunds.
- Products that cannot maintain their complete, brand-new, and resalable condition, including damaged packaging, incomplete accessories, missing instruction manuals, removed tags, damaged or incomplete products, will not be eligible for exchange, return, or refund.
- Our company is not responsible for damages to products caused by humans or pets, or damages caused by use, storage, cleaning, transportation, installation, or environmental factors after the product has been delivered by Pets Thing.
- External packaging that is compressed, incomplete, stained, or wrinkled due to the transport company or delivery process but does not affect the normal use of the product is not considered a product quality issue.
- If you find obvious errors, damages, or suspected quality issues upon receipt, please contact our company within 48 hours of receipt and provide the order number, a complete unboxing video, clear photos, and relevant proof. If overdue or information is insufficient, our company reserves the right to refuse processing.
- Pre-order, customized, special order, clearance, discounted, consumables, hygiene products, installed, or assembled items, if specified on the product page or confirmed by customer service, are generally not eligible for cancellation, exchange, or refund.
Wood Products, Pet Furniture, Assembly & Installation Services
- All wood products, including cat trees, scratching posts, cat houses, and pet furniture, may undergo changes due to uncontrollable factors such as weather, humidity, rain, thermal expansion and contraction, storage environment, or usage methods. Refunds or after-sales arrangements will not be provided after 7 days of receipt. Our company is not responsible for consequences caused by related environmental factors.
- Pet furniture or products involving materials such as wood panels, rattan, hemp, fabric, sponge, plastic, and metal may involve extensive manual production and processing. Minor scratches, dust, indentations, color differences, imperfections, or handmade marks on the surface are considered normal if they do not affect overall use and are not quality issues.
- For assembled goods, if problems arise due to personal installation methods, failure to follow instructions, uneven placement, untightened screws, unsuitable usage environment, or pet usage methods, you are responsible for handling and bearing the related risks.
- Before ordering any assembled products or assembly services from the Pets Thing website, please read the relevant terms of service carefully. These terms explain how our company or installation partners will provide assembly services at your chosen location.
- Sizes are measured manually and may have a reasonable error of 1-3cm. As all sizes are measured by hand, please refer to the actual product.
- Please measure the required size, placement space, entrance width, pet body type, and weight capacity before purchasing. We will not accept returns, exchanges, or refunds for reasons such as incorrect product size, unsuitable weight capacity, wrong color selection, or personal dissatisfaction after purchase.
- Due to factors such as shooting light, shooting equipment, display settings, and different production batches, there may be slight color differences or detail variations between product images and the actual product. The final color, texture, packaging, and accessories are subject to the actual product.
- Some products are made in China or contain simplified Chinese packaging, simplified Chinese instruction manuals, mainland Chinese specification labels, or original factory packaging. Such cases are not considered quality issues or reasons for return/exchange.
- To avoid contagious diseases and hygiene risks, please consider your pet's needs before purchasing. If the product has been unsealed, tried, assembled, or if the packaging tape or box has been torn, or if it has hair, odor, stains, or any signs of use, we cannot arrange exchanges, returns, or refunds.
- Products that cannot maintain their complete, brand-new, and resalable condition, including damaged packaging, incomplete accessories, missing instruction manuals, removed tags, damaged or incomplete products, will not be eligible for exchange, return, or refund.
- Our company is not responsible for damages to products caused by humans or pets, or damages caused by use, storage, cleaning, transportation, installation, or environmental factors after the product has been delivered by Pets Thing.
- External packaging that is compressed, incomplete, stained, or wrinkled due to the transport company or delivery process but does not affect the normal use of the product is not considered a product quality issue.
- If you find obvious errors, damages, or suspected quality issues upon receipt, please contact our company within 48 hours of receipt and provide the order number, a complete unboxing video, clear photos, and relevant proof. If overdue or information is insufficient, our company reserves the right to refuse processing.
- Pre-order, customized, special order, clearance, discounted, consumables, hygiene products, installed, or assembled items, if specified on the product page or confirmed by customer service, are generally not eligible for cancellation, exchange, or refund.
- All wood products, including cat trees, scratching posts, cat houses, and pet furniture, may undergo changes due to uncontrollable factors such as weather, humidity, rain, thermal expansion and contraction, storage environment, or usage methods. Refunds or after-sales arrangements will not be provided after 7 days of receipt. Our company is not responsible for consequences caused by related environmental factors.
- Pet furniture or products involving materials such as wood panels, rattan, hemp, fabric, sponge, plastic, and metal may involve extensive manual production and processing. Minor scratches, dust, indentations, color differences, imperfections, or handmade marks on the surface are considered normal if they do not affect overall use and are not quality issues.
- For assembled goods, if problems arise due to personal installation methods, failure to follow instructions, uneven placement, untightened screws, unsuitable usage environment, or pet usage methods, you are responsible for handling and bearing the related risks.
- Before ordering any assembled products or assembly services from the Pets Thing website, please read the relevant terms of service carefully. These terms explain how our company or installation partners will provide assembly services at your chosen location.
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| For | For Cats and Dogs | Material | virtual |
|---|---|---|---|
| Use | Gift for personal use/never expires |
How to use the $5000 electronic consumption vouchers? Haven't thought of how to use them yet? Consider buying with electronic consumption vouchers! Gift cards are available in HK$100 denominations, never expire, and can be used whenever you like. Perfect for gifting or personal use!
Product Size, Exchange & After-Sales Terms
By placing an order and making payment on the Pets Thing website, you acknowledge that you have read, understood, and agreed to the following product terms and after-sales arrangements. If there are special instructions on the product page, they will apply in conjunction with these terms.
Sizes, weight capacities, and applicable pet types are for reference only. Please measure and confirm before purchasing.
Unopened, unused items, or items with incorrect size, wrong color, or personal dissatisfaction are generally not eligible for exchange or return.
If you request to cancel an order and get a refund after payment, 20% of the total order amount will be deducted as a handling fee.
Assembly or installation services cannot be cancelled once confirmed, and related payments are non-refundable.
