Organic and natural | Pet-safe | Harmless to humans and pets | Made in Italy
A natural and organic household cleaner specially formulated for pets, tested and certified by the Italian Institute of Dermatology to be completely harmless to skin.
Lactic Ready-to-Use Disinfectant Spray has been proven effective in killing 99.9% of bacteria and viruses, including coronaviruses, influenza A (H1N1), influenza B (H3N2), MRSA, Candida, and over 10 other common viruses and bacteria.
It has been awarded the EU Ecolabel, is safety certified by the Hong Kong Standards and Testing Centre (STC), is not tested on animals, is made from 100% natural plant-based ingredients, and is 100% biodegradable; it contains no chemicals, no chlorhexidine, no alcohol, no preservatives, and no allergens, making it safe even if it comes into contact with food. It has passed skin allergy tests and is completely harmless to infants, pregnant women, the elderly, animals, and the environment, ensuring safe use.
Product Parameters- Suitable for: Daily contact items and areas, such as doorknobs, handrails, utensils, furniture, rooms, toilets, especially infant toys and pet supplies.
- Capacity: 750ml
- Scent: Fresh mint.
- Ingredients: Plant-derived raw materials: Lactic acid (EC 200-018-0)
- Features: Lactic Ready-to-Use Multi-Purpose Disinfectant Spray, safety certified by the EU and Hong Kong Standards and Testing Centre (STC), effectively kills up to 99.9% of bacteria and viruses, including coronaviruses. It is certified as a medical food-grade bactericidal product and can be used on any surface, especially infant toys and pet supplies; made from all-natural plant-based lactic acid, completely free of any harmful chemical ingredients, harmless to infants, pregnant women, the elderly, animals, and the environment, ensuring safe use.
- Certifications: EU Biocidal Products Regulation Authorization Code: EU-0006622-0010, Bactericidal efficacy: EN1276, EN1650, EN13697 and EN 14476 + A1 (varies by country/region), Hong Kong Standards and Testing Centre (STC) Technical and Safety Standard Certification, free of chemical components, phosphates, and nickel (less than 0.01 ppm).
- How to use: No dilution needed, can be used anytime. Spray on the surface to be disinfected and let the spray remain on the object for 5 minutes. If necessary, wipe with a cloth.
- Warning: Keep out of reach of children. Avoid contact with skin and eyes. If it gets into eyes, rinse with plenty of water. If swallowed, seek immediate medical attention.
Store in a cool place below 30 degrees Celsius, away from heat sources and other ignition sources, and keep the container tightly closed. - Note: Do not use on calcareous surfaces (marble, etc.). Pets Thing is not responsible for any damage caused by improper use of the product. Safety data sheets are available upon request.
The use of plant-derived raw materials ensures complete biodegradability (the surfactants contained in the product are biodegradable in accordance with regulation 648/2004/EC). - Origin: Italy
- All information is provided by the merchant. The information and images are for reference only; the actual product shall prevail.
- Brand Introduction: Zero Natural Force was born in 2015. Due to research and significant results, a group of Italian scientists expanded their range of cleaning products through the use of raw materials from renewable resources, utilizing the fermentation of various natural plants to synthesize different effective cleaning solutions. In addition to fresh scents, they also comply with ECOLABEL requirements and IFRA standards, becoming an indispensable cleaning element in daily life.
Sutter Professional: Zero Natural Force Italian Natural Organic Cleaner Video Introduction
Product Size, Exchange, Return & After-Sales Terms
By placing an order and making payment on the Pets Thing website, you acknowledge, understand, and agree to the following product terms and after-sales arrangements. If there are additional specific instructions on the product page, they will apply in conjunction with these terms.
Sizes, weight capacity, and applicable body types are for reference only. Please measure and confirm before purchasing.
Opened, used, incorrect size, wrong color, or unsuitable for personal needs items generally cannot be exchanged or returned.
For order cancellations and refunds after payment, a 20% handling fee of the total order amount will be deducted.
Assembly or installation services, once confirmed, cannot be canceled, and the related fees are non-refundable.
Size, Color, Packaging, and Origin Description
- Sizes are measured manually, and there may be a reasonable error of 1-3cm; all dimensions are measured by hand, so please refer to the actual product.
- Please measure the required size, placement space, entrance width, pet size, and weight capacity before purchasing; exchanges, returns, or refunds will not be accepted for reasons such as incorrect product size, unsuitable weight capacity, wrong color selection, or not meeting personal needs after purchase.
- Due to factors such as shooting light, equipment, display settings, and different production batches, there may be slight color differences or detail variations between the product images and the actual product. The final color, texture, packaging, and accessories shall be based on the actual product.
- Some products are made in China or may contain simplified Chinese packaging, simplified Chinese instructions, mainland specifications labels, or original factory packaging; these situations are not considered quality issues or reasons for exchange/return.
Exchange, Return, and Refund Restrictions
- To avoid contagious diseases and hygiene risks, please consider your pet's needs before purchasing; if the product has been opened, tried, assembled, if the packaging tape or box has been torn, or if it has hair, odor, stains, or any signs of use, no exchange, return, or refund can be arranged.
- Products that are not in complete, new, and resalable condition, including damaged packaging, incomplete accessories, missing instructions, removed tags, damaged or incomplete products, will not be eligible for exchange, return, or refund.
- The company is not responsible for damages caused by human or pet actions, or damages occurring after delivery by Pets Thing due to use, storage, cleaning, handling, installation, or environmental factors.
- External packaging may be squeezed, incomplete, stained, or wrinkled due to shipping companies or delivery processes, but if it does not affect the normal use of the product, it is not considered a product quality issue.
- If obvious errors, damages, or suspected quality issues are found upon receipt, please contact the company within 48 hours of receipt and provide the order number, a complete unboxing video, clear photos, and relevant proof; overdue or insufficient information may result in the company's refusal to process the request.
- For pre-ordered, custom-made, special order, clearance, discounted, consumable, hygienic, installed, or assembled products, if specified on the product page or confirmed by customer service, cancellations, exchanges, or refunds are generally not available.
Wooden Products, Pet Furniture, Assembly and Installation Services
- All wooden products, including cat trees, scratching posts, cat houses, and pet furniture, may undergo changes due to uncontrollable factors such as weather, humidity, rain, thermal expansion and contraction, storage environment, or usage methods; refunds or after-sales arrangements will not be provided after 7 days of receipt, and the company is not responsible for consequences caused by related environmental factors.
- Pet furniture or products involving materials such as wood panels, rattan, hemp, fabric, sponge, plastic, and metal may involve extensive manual production and handling; minor scratches, dust, indentations, color differences, minor imperfections, or manual traces on the surface, if they do not affect overall use, are considered normal and not quality issues.
- For assembled items, if problems arise due to personal installation methods, failure to follow instructions, uneven placement, loose screws, unsuitable use environment, or pet usage methods, you are responsible for handling and bearing the related risks.
- Please read the relevant terms of service carefully before ordering any assembly products or assembly services from the Pets Thing website; these terms describe how our company or installation partners will provide assembly services at your chosen location.
- By placing an order and paying for any assembly or installation service, you agree to the relevant terms of service; once the order is confirmed, the relevant assembly service cannot be canceled, and the installation service fee will not be refunded. This handling fee and cancellation arrangement do not apply to cases where exchanges or returns are accepted according to our company's exchange and return policy.
- All purchasers must assess whether the product is suitable for their pets and home environment and bear the risks of use and safety; Pets Thing will not be responsible for any accidents, injuries, or losses to any purchasers, pets, third parties, or property arising from the installation, use, storage, or misuse of the product.
Order Cancellation, Refund Handling Fee, and Final Decision Right
- If a customer requests to cancel an order and receive a refund after payment, our company will deduct 20% of the total order amount as an administrative and payment platform handling fee; if the order has been shipped, prepared, arranged for installation, custom-made, or processed by the supplier, it may not be eligible for cancellation.
- VIP offers, discount codes, gifts, special offers, or promotional activities, if they have additional terms, will apply concurrently with these terms; the refund amount will be based on the actual payment amount, used offers, and provided services.
- Our company reserves the right to reject all unreasonable, malicious, repetitive, expired, insufficient information, or non-compliant requests for exchange, return, refund, order cancellation, and after-sales service.
- In case of any dispute, Pets Thing reserves the right to make the final decision within the limits permitted by law; these terms do not affect consumer rights that cannot be excluded by law.
