Frequently Asked Questions FAQs on Pet Genetic Testing at Home

Frequently Asked Questions FAQs on Pet Genetic Testing at Home

Answer: DNA (190 items for dogs/46 items for cats: health nutrition, disease risk, genetic diseases, natural potential, strain identification); allergens (up to 120 or more allergen items)

Answer: Room 02, Hon Kwok Jordan Center, 7 Hillwood Road, Hong Kong

Answer: Hong Kong laboratories directly use US data.

Answer: ISO/IEC 17025:2017 & ISO 9001:2015

Answer: Cats and dogs of all breeds, over 6 months old.

Answer: The saliva (the tissue in it) of cats or dogs is soaked in liquid medicine during transportation, and saliva is not the main tissue.

Answer: >98%

Answer: From the time the laboratory receives the returned samples, a report will be issued within one month, and the progress can be viewed on the webpage.

Answer: There is a teaching process in the test package or you can browse it on the following video website:


1. After the customer purchases, you can sample your pet according to the teaching process in the test kit.

2. Guests can go to the "Testing Process" on our website to watch the sampling process video.

3. After sampling, the customer can put the sample back into the envelope in the test kit and fill in the test information on the back of the envelope and send it back.

4. After the sample is sent out, the report will be sent back to the customer by SF Express in about one month.

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