HELLO‑PETS Portable Foldable Pet/Shopping Cart (Cabin: 51 × 35 × 23cm)
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Unfolded Size: 86cm (H) × 35cm (W) × 51cm (L)
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Folded Size: 54cm (L) × Front height 21cm × Rear height 12.5cm
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Cabin Size: 51cm (L) × 35cm (W) × 23cm (H)
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Material: High-quality Oxford fabric + Thickened PVC bottom plate + Aluminum alloy pull rod
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Recommended Load Capacity: Within 7kg, suitable for small dogs and cats
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Package Size: 56cm × 37cm × 16cm
HELLO‑PETS Portable Foldable Pet/Shopping Cart (Cabin: 51 × 35 × 23cm)
| For | For Cats and Dogs | Material | Aluminum Alloy/Fabric |
|---|---|---|---|
| Ship | Free Shipping | ||
| Details |
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This HELLO-PETS portable pet/shopping trolley combines lightweight portability, foldable storage, and a multi-functional design, created especially for small dogs and daily shopping needs. Whether you're taking your "little one" for a walk, or seniors are buying groceries, or children are playing, it's up to the task, making every outing with your beloved pet easier, safer, and more fun.
I. Product Highlights
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Ultra-lightweight Foldable Design
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With just one press, the cart can be easily compressed to a slim 20cm, saving space for storage and making it more convenient to carry.
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When the handle is retracted, it's only 54cm long, with a front height of 21cm and a rear height of 12.5cm, easily fitting into a car trunk, entryway, or corner of your home.
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Flexible 360° Rotating Handle
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The freely rotating handle allows you to adjust the direction as you wish, with 180° stepless adjustment front and back, making pushing, pulling, and turning more effortless and smoother.
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The handle is equipped with reinforced rivets, ensuring smooth rotation and excellent durability, undeterred by frequent daily use.
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Thoughtful Angled Entry/Exit Design
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The front 45° angled opening allows "short-legged" pets to easily get in with one step, no longer struggling to jump up and down.
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The cabin depth is 23cm and length is 51cm, spacious and comfortable, allowing small dogs and cats to sit securely.
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High-Strength Load-Bearing and Safety Assurance
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The thickened PVC base plate and built-in support bars are firmly secured, with a recommended weight capacity of 7kg, ensuring stability and safety during travel.
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Built-in anti-escape safety buckle locks your pet's range of activity, preventing accidental jumps or falls.
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Multi-functional Storage and Practicality
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A dedicated storage bag on the side of the cart can hold phones, keys, small shopping items, and pet supplies, keeping all your essentials within reach.
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In addition to pet outings, it can also be used as a lightweight shopping cart, a grocery cart for seniors, or a play cart for children, offering multiple uses in various scenarios.
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II. Product Parameters
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Product Name: Dual-use Pet/Shopping Trolley
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Expanded Size: 86cm (H) × 35cm (W) × 51cm (L)
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Folded Size: 54cm (L) × 21cm (front H) × 12.5cm (rear H)
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Cabin Size: 51cm (L) × 35cm (W) × 23cm (H)
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Material: High-quality Oxford cloth + thickened PVC base plate + aluminum alloy pull rod
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Recommended Load: Within 7kg, suitable for small dogs and cats
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Packaging Size: 56cm × 37cm × 16cm
III. Example Usage Scenarios
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Pet Walks: In the hot summer or on rainy days, easily push your dog to the park or community garden, saving effort and allowing them to rest comfortably.
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Daily Shopping: The lightweight cart has ample capacity for one or two small grocery baskets or daily necessities, making it easier for seniors to carry groceries without worrying about heavy loads.
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Family Entertainment: Children's favorite "pretend play" cart, safe and durable, parents can rest assured letting their children "drive" and explore.
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Scenic Photography: A cute pet carrier for travel, allowing your pet to join in the joyful family outing, lightweight and not taking up luggage space.
IV. Helpful Tips
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Before First Use: Please follow the instructions to correctly unfold and lock the pull rod and base plate, ensuring all components are secure.
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Regular Cleaning: Oxford cloth can be wiped with a slightly damp cloth, and the PVC base plate can be lightly brushed with neutral detergent and then air-dried.
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Handle Maintenance: If dust accumulates, wipe the rotating joints with a dry cloth to maintain smoothness.
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Safety Check: Before use, confirm that the safety buckle is locked and the support bars are not loose, to prevent accidents during use.
Choose the HELLO-PETS portable pet/shopping trolley to infuse every "light trip" with you and your pet with professional quality, making outings more leisurely, safe, and enjoyable!
Product Size, Exchange & Return, and After-Sales Terms
By placing an order and making payment on the Pets Thing website, you agree to have read, understood, and consented to the following product terms and after-sales arrangements; if there are special instructions on the product page, they will apply in conjunction with these terms.
Size, Color, Packaging, and Origin Information
- Sizes are measured manually, and a reasonable error of 1-3cm may exist; as all dimensions are measured by hand, please refer to the actual product.
- Please clearly measure the required size, placement space, entrance width, pet's body type, and weight capacity needs before purchasing; we do not accept requests for exchanges, returns, or refunds after purchase due to discrepancies in product size, unsuitable weight capacity, incorrect color selection, or not meeting personal needs.
- Due to factors such as shooting light, shooting equipment, display settings, and different production batches, there may be slight color differences or detail variations between the product images and the actual product. The final color, texture, packaging, and accessories should be based on the actual product.
- Some products are manufactured in China, or may contain simplified Chinese packaging, simplified Chinese instructions, mainland Chinese specification labels, or original factory packaging; these situations do not constitute quality issues or reasons for return/exchange.
Exchange, Return, and Refund Restrictions
- To avoid contagious diseases and hygiene risks, please consider your pet's needs before purchasing; if the product has been unsealed, used, assembled, if packaging tape or box has been torn, or if it has pet hair, odor, stains, or any signs of use, we cannot arrange for exchanges, returns, or refunds.
- Items that are not in complete, new, and resaleable condition, including damaged packaging, incomplete accessories, missing instructions, removed tags, damaged items, or incomplete items, will not be eligible for exchanges, returns, or refunds.
- Our company is not responsible for damage to items caused by humans or pets, or damage occurring after delivery by Pets Thing due to use, storage, cleaning, transportation, installation, or environmental factors.
- External packaging compression, incompleteness, stains, or creases caused by the transportation company or delivery process, which do not affect the normal use of the product, are not considered product quality issues.
- If obvious errors, damage, or suspected quality issues are found upon receipt, please contact our company within 48 hours of receipt and provide the order number, a complete unboxing video, clear photos, and relevant proof; our company reserves the right to refuse processing if overdue or if insufficient information is provided.
- For pre-ordered, custom-made, special order, clearance, discounted, consumable, hygiene, already installed, or assembled products, unless otherwise specified on the product page or confirmed by customer service, cancellations, exchanges, or refunds are generally not available.
Wooden Products, Pet Furniture, Assembly, and Installation Services
- All wooden products, including cat trees, scratching posts, cat houses, and pet furniture, may undergo changes due to uncontrollable factors such as weather, humidity, rain, thermal expansion and contraction, storage environment, or usage methods; refunds or after-sales arrangements will not be provided after 7 days of receipt, and our company is not responsible for consequences caused by related environmental factors.
- Pet furniture or products involving materials such as wood panels, rattan surfaces, hemp, fabric, sponge, plastic, and metal may involve a large amount of manual production and processing; small scratches, dust, indentations, color differences, minor imperfections, or signs of craftsmanship that do not affect overall use are considered normal and are not quality issues.
- Regarding assembled goods, if problems arise due to personal installation methods, failure to follow instructions, uneven placement, loose screws, unsuitable usage environment, or pet usage methods, you are responsible for handling and bearing the associated risks.
- Please carefully read the relevant terms of service before ordering any assembly products or assembly services from the Pets Thing website; these terms explain how our company or installation partners will provide assembly services at your chosen location.
- By placing an order and making payment for any assembly or installation service, you agree to the relevant terms of service; once the order is confirmed, the relevant assembly services cannot be canceled, and the installation service fees will not be refunded. This processing fee and cancellation arrangement do not apply to cases of exchange or return accepted under our company's exchange and return policy.
- All purchasers must assess whether the product is suitable for their pet and home environment and bear the risks of use and safety; Pets Thing will not be responsible for any accidents, injuries, or losses to purchasers, pets, third parties, or property occurring due to the installation, use, storage, or misuse of the product.
Order Cancellation, Refund Processing Fees, and Final Decision Rights
- For customers who have paid and then request our company to cancel the order and refund, our company will uniformly deduct 20% of the total order amount as administrative and payment platform processing fees; if the order has been shipped, prepared, arranged for installation, custom-made, or handed over to a supplier, it may not be eligible for cancellation.
- VIP offers, discount codes, gifts, special offers, or promotional activities, if they have separate terms, will apply concurrently with these terms; the refund amount will be based on the actual amount paid, applied offers, and services provided.
- Our company reserves the right to refuse all unreasonable, malicious, repetitive, expired, incomplete, or non-compliant requests for exchanges, returns, refunds, order cancellations, and after-sales service.
- In case of any dispute, Pets Thing reserves the right of final decision within the scope permitted by law; these terms do not affect consumer rights that cannot be legally excluded.
Latest Exclusive Offers
Choose the best for your furry friend and discover our exclusive discounts and selected offers.
Pets Thing VIP Membership
Spend more, unlock higher tiers, and enjoy stronger storewide member discounts, birthday-month perks, and member activity alerts.
Exclusive Full-Amount Discount
Unlimited pet love! Spend $4000 across the entire store and enter the discount code at checkout to enjoy a massive $400 discount. This applies to everything from main food and toys to large accessories!
Subscribe to our latest offers
Subscribe now and enjoy 5% off your first order (for purchases over $400).
* Cannot be combined with other discount codes.
Latest Pet Carrier Offer
Purchase an airline-approved pet carrier and get 20% off a water dispenser or other pet carrier accessories.
Latest Pet Stroller Offer
Purchase a pet stroller and enter the discount code to enjoy a $50 discount.
* Cannot be combined with other discounts.
Latest Cat Tree Offer
Spend $600 on cat trees and enter the discount code to enjoy an $80 discount.
* Cannot be combined with other discounts.
Water Dispenser and Filter Add-on Offer
Purchase a water dispenser and add a filter in the same order, then enter the discount code at checkout to get the filter for half price.
* Cannot be combined with other discount codes.
Show Off Your Pet's Beautiful Photos Program
Good things are meant to be shared! After purchasing any product, upload a photo of your pet with the product on the product page and leave a Google review. Upon verification, you will receive $30 store credit for your next purchase.
Leatheraft Harness & Leash Offer
Upgrade your dog's gear with high-quality and safe new equipment! Purchase any 2 items from the "Dog Harness & Leash" series and enter the discount code at checkout to enjoy a 10% discount.
Canadian Pet Supplements Offer
Protect your pet's health! Purchase any 2 items from the "Canadian Pet Supplements" series and enter the discount code at checkout to enjoy a 12% discount.
Pet Testing Series Offer
Deeply understand your pet's genes and health! Purchase any 2 items from the "Pet Testing" series and enter the discount code at checkout to enjoy a massive $100 discount.
Latest Exclusive Offers
Choose the best for your furry friend and discover our exclusive discounts and selected offers.
Pets Thing VIP Membership
Spend more, unlock higher tiers, and enjoy stronger storewide member discounts, birthday-month perks, and member activity alerts.
Exclusive Full-Amount Discount
Unlimited pet love! Spend $4000 across the entire store and enter the discount code at checkout to enjoy a massive $400 discount. This applies to everything from main food and toys to large accessories!
Subscribe to our latest offers
Subscribe now and enjoy 5% off your first order (for purchases over $400).
* Cannot be combined with other discount codes.
Latest Pet Carrier Offer
Purchase an airline-approved pet carrier and get 20% off a water dispenser or other pet carrier accessories.
Latest Pet Stroller Offer
Purchase a pet stroller and enter the discount code to enjoy a $50 discount.
* Cannot be combined with other discounts.
Latest Cat Tree Offer
Spend $600 on cat trees and enter the discount code to enjoy an $80 discount.
* Cannot be combined with other discounts.
Water Dispenser and Filter Add-on Offer
Purchase a water dispenser and add a filter in the same order, then enter the discount code at checkout to get the filter for half price.
* Cannot be combined with other discount codes.
Show Off Your Pet's Beautiful Photos Program
Good things are meant to be shared! After purchasing any product, upload a photo of your pet with the product on the product page and leave a Google review. Upon verification, you will receive $30 store credit for your next purchase.
Leatheraft Harness & Leash Offer
Upgrade your dog's gear with high-quality and safe new equipment! Purchase any 2 items from the "Dog Harness & Leash" series and enter the discount code at checkout to enjoy a 10% discount.
Canadian Pet Supplements Offer
Protect your pet's health! Purchase any 2 items from the "Canadian Pet Supplements" series and enter the discount code at checkout to enjoy a 12% discount.
Pet Testing Series Offer
Deeply understand your pet's genes and health! Purchase any 2 items from the "Pet Testing" series and enter the discount code at checkout to enjoy a massive $100 discount.
| color |
grey, black, Pink, Green Checkered, Red checkered, Blue Checkered |
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Return, Exchange, and Refund Policy
To protect the rights of both parties, please carefully read the following after-sales and service terms established by Pets Thing. Placing an order signifies your agreement and acceptance of the following terms and conditions.
Delivery and Receipt Guidelines
- Please do not reject the product when it is dispatched. Delivery and notifications will be handled by the courier company. If you find any issues after receiving the goods, please take photos immediately for proof and contact Pets Thing customer service.
- Please note that any additional charges incurred due to refusal of delivery or failure to collect the package within the specified time will be borne by the customer.
- Our company will not be liable for any damage, delay, or non-delivery of goods caused by the courier company or adverse weather conditions (such as Typhoon Signal No. 8 or above, or Black Rainstorm Warning).
- If the customer chooses self-pickup as the collection method, the pickup period is within two weeks after placing the order (Monday to Friday, excluding Saturdays, Sundays, and public holidays). Failure to pick up within the specified period will be considered an abandoned order.
- Each order is limited to a single delivery address.
- Our company is not responsible for non-delivery or delays caused by incomplete or incorrect recipient address, phone number, name, or delivery information provided by the customer. Customers should follow up or contact SF Express directly.
- If the customer entrusts the delivery person to leave the goods at the door of the address or with the building management for collection, the customer shall bear the risk of loss or damage to the goods.
- We do not accept refund applications due to delays in goods transportation caused by the pandemic.
⚠️ Order Cancellation and Handling Fee Notice
For customers who have already paid but request our company to cancel the order and issue a refund, our company will deduct 20% of the total order amount as a handling fee. Once an order is confirmed, related assembly services cannot be canceled, and the payment for installation services will not be refunded.
Situations Not Eligible for Return or Exchange
The following situations will not be eligible for exchange, return, or refund processing:
- We do not accept returns or exchanges due to personal reasons such as incorrect product size, wrong color selection, or not meeting personal needs after purchase. It is recommended to confirm clearly before purchasing.
- To avoid contagious diseases, please consider the needs of your pet before purchasing. If the product has been unsealed and used (e.g., packaging tape or box has been torn off), returns or exchanges will not be accepted.
- The goods are not in their original complete packaging, or are damaged, broken, or incomplete.
- The goods are damaged by human error, or damage occurred after Pets Thing delivered the product.
- Packaging is crushed, incomplete, or wrinkled due to the transportation company (but does not affect the normal use of the product).
- Product image colors may have some color difference due to shooting lighting conditions or individual screen settings; the actual product shall prevail. No exchange service will be provided due to color difference issues.
- All wooden products (including cat trees, scratching posts, cat houses, etc.) may be affected by uncontrollable factors such as weather conditions (e.g., humidity, rain, thermal expansion and contraction). No refunds or after-sales arrangements will be provided after 7 days of receipt. Our company is not responsible for consequences caused by environmental factors.
- Pet furniture (such as wooden boards, rattan surfaces, hemp materials, etc.) involves a large amount of manual production and undergoes multiple manual processes before shipment. Minor scratches, dust, or small imperfections on the surface are considered normal (and do not affect overall use) and are not quality issues. Please consider carefully before placing an order.
- Regarding assembled goods, any problems arising from individual installation methods must be handled by the customer. All purchasers must bear the safety risks of use, and Pets Thing will not be responsible for any accidents or injuries occurring to any purchasers.
Exchange Policy and Procedure
- Exchange Period: If there is a product quality issue, or the product item/quantity does not match the order, please contact customer service immediately on the day of delivery. You can request an exchange within 7 days from the date of receipt. Requests made after this period will not be accepted.
- Return Period: After making an exchange request, please return the item to our warranty center within 3 days. Requests made after this period will not be accepted.
- Proof of Exchange: The order number and original valid receipt must be presented at the time of exchange. Each order is limited to one exchange.
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Exchange Standard:
- If the product issue affects overall operation, the replacement product must be returned with complete packaging and accessories.
- If the product issue affects only partial operation, Pets Thing will replace the problematic part, not the entire product. - Shipping Costs: All shipping costs incurred due to returns or exchanges must be borne by the customer.
- Processing Time: Return processing takes one to three weeks (calculated from the date of receipt of the returned item). Once the process is complete, customer service will notify the customer of the details.
- Refund Arrangement: Our company generally does not offer refund services. If a refund is agreed upon by our company, Pets Thing will use the same payment method used by the customer at the time of purchase for the refund. Please note that refund times may vary depending on different banks or credit card companies.
- Our company reserves the right to refuse all unreasonable exchange or return requests.
Contact Us
If you need to return or exchange an item or have any inquiries, please feel free to contact Pets Thing Customer Service:
Return, Exchange, and Refund Policy
To protect the rights of both parties, please carefully read the following after-sales and service terms established by Pets Thing. Placing an order signifies your agreement and acceptance of the following terms and conditions.
Delivery and Receipt Guidelines
- Please do not reject the product when it is dispatched. Delivery and notifications will be handled by the courier company. If you find any issues after receiving the goods, please take photos immediately for proof and contact Pets Thing customer service.
- Please note that any additional charges incurred due to refusal of delivery or failure to collect the package within the specified time will be borne by the customer.
- Our company will not be liable for any damage, delay, or non-delivery of goods caused by the courier company or adverse weather conditions (such as Typhoon Signal No. 8 or above, or Black Rainstorm Warning).
- If the customer chooses self-pickup as the collection method, the pickup period is within two weeks after placing the order (Monday to Friday, excluding Saturdays, Sundays, and public holidays). Failure to pick up within the specified period will be considered an abandoned order.
- Each order is limited to a single delivery address.
- Our company is not responsible for non-delivery or delays caused by incomplete or incorrect recipient address, phone number, name, or delivery information provided by the customer. Customers should follow up or contact SF Express directly.
- If the customer entrusts the delivery person to leave the goods at the door of the address or with the building management for collection, the customer shall bear the risk of loss or damage to the goods.
- We do not accept refund applications due to delays in goods transportation caused by the pandemic.
⚠️ Order Cancellation and Handling Fee Notice
For customers who have already paid but request our company to cancel the order and issue a refund, our company will deduct 20% of the total order amount as a handling fee. Once an order is confirmed, related assembly services cannot be canceled, and the payment for installation services will not be refunded.
Situations Not Eligible for Return or Exchange
The following situations will not be eligible for exchange, return, or refund processing:
- We do not accept returns or exchanges due to personal reasons such as incorrect product size, wrong color selection, or not meeting personal needs after purchase. It is recommended to confirm clearly before purchasing.
- To avoid contagious diseases, please consider the needs of your pet before purchasing. If the product has been unsealed and used (e.g., packaging tape or box has been torn off), returns or exchanges will not be accepted.
- The goods are not in their original complete packaging, or are damaged, broken, or incomplete.
- The goods are damaged by human error, or damage occurred after Pets Thing delivered the product.
- Packaging is crushed, incomplete, or wrinkled due to the transportation company (but does not affect the normal use of the product).
- Product image colors may have some color difference due to shooting lighting conditions or individual screen settings; the actual product shall prevail. No exchange service will be provided due to color difference issues.
- All wooden products (including cat trees, scratching posts, cat houses, etc.) may be affected by uncontrollable factors such as weather conditions (e.g., humidity, rain, thermal expansion and contraction). No refunds or after-sales arrangements will be provided after 7 days of receipt. Our company is not responsible for consequences caused by environmental factors.
- Pet furniture (such as wooden boards, rattan surfaces, hemp materials, etc.) involves a large amount of manual production and undergoes multiple manual processes before shipment. Minor scratches, dust, or small imperfections on the surface are considered normal (and do not affect overall use) and are not quality issues. Please consider carefully before placing an order.
- Regarding assembled goods, any problems arising from individual installation methods must be handled by the customer. All purchasers must bear the safety risks of use, and Pets Thing will not be responsible for any accidents or injuries occurring to any purchasers.
Exchange Policy and Procedure
- Exchange Period: If there is a product quality issue, or the product item/quantity does not match the order, please contact customer service immediately on the day of delivery. You can request an exchange within 7 days from the date of receipt. Requests made after this period will not be accepted.
- Return Period: After making an exchange request, please return the item to our warranty center within 3 days. Requests made after this period will not be accepted.
- Proof of Exchange: The order number and original valid receipt must be presented at the time of exchange. Each order is limited to one exchange.
-
Exchange Standard:
- If the product issue affects overall operation, the replacement product must be returned with complete packaging and accessories.
- If the product issue affects only partial operation, Pets Thing will replace the problematic part, not the entire product. - Shipping Costs: All shipping costs incurred due to returns or exchanges must be borne by the customer.
- Processing Time: Return processing takes one to three weeks (calculated from the date of receipt of the returned item). Once the process is complete, customer service will notify the customer of the details.
- Refund Arrangement: Our company generally does not offer refund services. If a refund is agreed upon by our company, Pets Thing will use the same payment method used by the customer at the time of purchase for the refund. Please note that refund times may vary depending on different banks or credit card companies.
- Our company reserves the right to refuse all unreasonable exchange or return requests.
Contact Us
If you need to return or exchange an item or have any inquiries, please feel free to contact Pets Thing Customer Service:
