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寵物新年裝飾衣服狗狗貓咪新年帽子(兔年農曆新年)-貓狗-毛孩物語Pets Thing｜香港寵物貓狗用品專門店：IATA寵物飛機籠、寵物手推車、貓爬架貓樹

-19%

Pet New Year Decoration Clothes Dog Cat New Year Hat (Rabbit Lunar New Year)

Name: Pet New Year Decoration Clothes Dog Cat New Year Hat (Rabbit Lunar New Year)
Brand: Pets Thing
SKU: petsthing-outfits-cny-hat-rabit-year-s
Price: 339.0 HKD
Availability: InStock

$419.00

$339.00

Save 19%

Exclusive 2026 offers + VIP deals

In stock, ready to add to cart
Ships in 5-7 working days

New Year’s style to celebrate the festivalComfortable without tying your hairA must-have for New Year’s check-in

size: S (neck circumference about 28cm / weight about 5kg)

S (neck circumference about 28cm / weight about 5kg) M (neck circumference about 38cm / weight about 10kg) L (neck circumference about 45cm / weight about 25kg)

Free shipping over HK$400

SF delivery to door / SF station pickup

Carefully selected genuine goods

40 people are viewing this product

Pet New Year Decoration Clothes Dog Cat New Year Hat (Rabbit Lunar New Year)

For	For Cats and Dogs	Material	yarn
Use	Fully hand knitted/New Year’s look

This collection of New Year's accessories is simple yet festive and stylish when paired with New Year's outfits. Plus, the bib and festive hat combination adds even more holiday cheer!
But they are truly adorable when worn, I love them so much.
They are suitable for both cats and dogs. Pet supplies are non-returnable and non-exchangeable, so please check the size carefully. It's better to be a bit too big than too small.
Although it's a bib, it also looks cute worn as a head covering. The main thing is to measure the neck circumference; if it's inconvenient, you can also refer to the weight.
Please note: Due to slight color differences that may occur in different batches of yarn, there might be some color variation if purchased at different times. For items purchased at the same time, we will try our best to send identical ones. As these are purely handmade, slight variations in knitting tension and measurement techniques may lead to a normal error of 2-4cm.

Recommended Size Guide
Bib Size	Suitable Neck Circumference	Reference Weight	Reference Pet Type
S	Approx. 28cm	Approx. 5kg	Cats with slender necks, small-bodied Yorkies, Maltese, Poodles, Bichons, Pomeranians, Shih Tzus, Chihuahuas, etc.
M	Approx. 38cm	Approx. 10kg	Large fat cats, Poodles, Poodles, Schnauzers, or other medium to small-sized immature dogs, etc.
L	Approx. 45cm	Approx. 25kg	Corgis, Bulldogs, Shiba Inus, West Highland White Terriers, Bedlingtons, or other medium to large-sized immature dogs, etc.

Product Parameters

Material: Fully handmade knitted

Please read before purchasing

Product Size, Returns & Exchanges, and After-Sales Terms

By placing and paying for an order on the Pets Thing website, you acknowledge, understand, and agree to the following product terms and after-sales arrangements. If there are special instructions on the product page, they will apply in conjunction with these terms.

Size, weight capacity, and suitable body type are for reference only. Please measure and confirm before purchasing.

No returns or exchanges are generally offered for opened, used, ill-fitting, wrong color, or personal preference.

If you request to cancel an order and refund after payment, 20% of the total order amount will be deducted as a handling fee.

Assembly or installation services cannot be canceled once confirmed, and related payments will not be refunded.

Size, Color, Packaging and Origin Description

Sizes are measured manually, and a reasonable error of 1-3cm may exist; as all dimensions are measured by hand, please refer to the actual product.
Please measure the required size, placement space, entrance width, pet body type, and weight capacity before purchasing; we do not accept returns, exchanges, or refunds for reasons such as unsuitable product size, unsuitable weight capacity, incorrect color selection, or not meeting personal needs after purchase.
Due to factors such as shooting light, shooting equipment, display settings, and different production batches, there may be slight color differences or detail variations between the product images and the actual product. The final color, texture, packaging, and accessories are subject to the actual product.
Some products are made in China, or contain Simplified Chinese packaging, Simplified Chinese instructions, Mainland specifications labels, or original factory packaging; these situations are not considered quality issues or reasons for return/exchange.

Return, Exchange and Refund Restrictions

To avoid contagious diseases and hygiene risks, please consider your pet's needs before purchasing; if the product has been opened, tried on, assembled, if the packaging film or box has been torn, if it has hair, odor, stains, or any signs of use, returns, exchanges, or refunds cannot be arranged.
Products that are not in complete, new, and resalable condition, including damaged packaging, incomplete accessories, missing instructions, removed hang tags, damaged or incomplete products, will not be eligible for exchange, return, or refund.
The company will not be responsible for damage to goods caused by human or pet actions, or damage caused by use, storage, cleaning, transportation, installation, or environmental factors after delivery by Pets Thing.
If the outer packaging is squeezed, incomplete, stained, or wrinkled due to the shipping company or delivery process, but does not affect the normal use of the product, it is not considered a product quality issue.
If any obvious errors, damage, or suspected quality problems are found upon receipt, please contact the company within 48 hours of receipt and provide the order number, complete unboxing video, clear photos, and relevant proof; overdue claims or insufficient information may be rejected by the company.
Pre-ordered, custom-made,代購 (procured on behalf of a customer), clearance, special offer, consumable, hygiene, installed, or assembled products, if specified on the product page or confirmed by customer service, are generally not eligible for cancellation, return, or refund.

Wooden Products, Pet Furniture, Assembly and Installation Services

All wooden products, including cat trees, scratching posts, cat houses, and pet furniture, may undergo changes due to uncontrollable factors such as weather, humidity, rain, thermal expansion and contraction, storage environment, or usage methods; no refunds or after-sales arrangements will be provided after 7 days of receipt, and the company is not responsible for consequences caused by related environmental factors.
Pet furniture or products involving materials such as wood panels, rattan surfaces, hemp, fabric, sponge, plastic, and metal may involve extensive manual production and processing; minor scratches, small dust particles, small indentations, slight color differences, minor imperfections, or handmade marks that do not affect overall use are considered normal and not quality issues.
For assembled goods, if problems arise due to personal assembly methods, failure to follow instructions, uneven placement, loose screws, unsuitable use environment, or pet usage methods, you are responsible for handling and bearing the related risks.
Before ordering any assembly products or assembly services from the Pets Thing website, please carefully read the relevant terms of service; these terms describe how our company or installation partners will provide assembly services at your chosen location.
If you place and pay for an order for any assembly or installation service, you are deemed to have agreed to the relevant terms of service; once the order is confirmed, the relevant assembly service cannot be canceled, and the payment for the installation service will not be refunded. This handling fee and cancellation arrangement do not apply to return and exchange cases accepted under our company's return and exchange policy.
All purchasers must assess whether the product is suitable for their pets and home environment and bear the risks of use and safety; Pets Thing will not be responsible for any accidents, injuries, or losses to any purchasers, pets, third parties, or property resulting from the installation, use, storage, or misuse of the product.

Order Cancellation, Refund Handling Fee and Final Decision Right

For customers who have paid and then request our company to cancel the order and refund, our company will deduct 20% of the total order amount as administrative and platform handling fees; if the order has been shipped, prepared for shipment, arranged for installation, customized, or handed over to the supplier, it may not be eligible for cancellation.
VIP offers, discount codes, free gifts, special offers, or promotional activities, if they have additional terms, will apply concurrently with these terms; the refund amount will be based on the actual payment amount, used offers, and provided services.
Our company reserves the right to reject all unreasonable, malicious, repetitive, overdue, incomplete, or non-compliant requests for exchange, return, refund, order cancellation, and after-sales service.
In case of any dispute, Pets Thing reserves the right of final decision within the scope permitted by law; these terms do not affect consumer rights that cannot be excluded by law.

New 2026 membership program

Join Pets Thing VIP and enjoy up to 20% off storewide

Unlock Regular Member pricing from $2,500. Your discount increases as your qualifying spend reaches each tier.

Regular 8% off, Silver 10% off, Gold 15% off and Platinum 20% off
Birthday-month perks and selected member event alerts after completing your pet profile
Qualifying spend is calculated under the new program from July 1, 2026

Join VIP and unlock member offers → Complete your pet profile

Pets Thing VIP 2026 program

Up to 20% off Member pricing on pet strollers, cat trees, airline carriers and selected everyday pet supplies.

Member promotion availability this month73/100

00Days

00Hours

00Mins

00Secs

Trusted by over 12,000 pet parentsManage large pet essentials, everyday supplies and member updates with one account.

★★★★★

Member benefits

Why register for Pets Thing VIP?

One account brings together tier discounts, birthday-month perks, event alerts and automatic qualifying-spend tracking.

Clear tier discounts

Start with 8% off as a Regular Member and unlock up to 20% off at Platinum tier, subject to the membership terms.

Birthday-month perks

Complete your pet type and birth month so we can send more relevant birthday-month and selected event updates.

Member event alerts

Receive selected product, launch and member promotion reminders through your registered account details.

Automatic spend tracking

Qualifying paid orders placed through the same Shopify customer account count toward your next tier.

Membership tiers

Spend more, unlock higher tiers and stronger discounts

This public page explains the program without exposing personal discount codes. Sign in to the VIP Member Center to view your tier, remaining spend and eligible offer.

1Level 1

Regular Member

From $2,500

8% off storewide

A starting tier for customers who regularly shop for pet essentials, with member and birthday-month updates.

2Level 2

Silver Member

From $5,000

10% off storewide

Enjoy a stronger tier discount, birthday-month perks and selected member promotion updates.

3Level 3

Gold Member

From $7,000

15% off storewide

For long-term pet families seeking higher savings and priority updates on selected launches and events.

4Level 4

Platinum Member

From $10,000

20% off storewide

Our highest membership tier, with the strongest discount and priority member event notifications.

Regular vs VIP

What changes when you shop as a VIP member?

VIP membership lets qualifying spend accumulate toward stronger discounts and more relevant member communications.

Regular customer

Each purchase stands alone and does not automatically unlock long-term membership benefits.

−No tier discount
−No membership progression
−Less personalized member communication

Pets Thing VIP member

Shop through the same account, reach each threshold and unlock the corresponding member benefits.

✓8% off from Regular Member tier
✓Up to 20% off at Platinum tier
✓Birthday-month and selected member alerts

3 steps

Start progressing through the membership tiers

Sign in or create an account

Use your regular email address and place future orders through the same Shopify customer account.

Complete qualifying paid orders

Membership progress is calculated from qualifying orders paid on or after July 1, 2026. Cancelled, refunded or abnormal transactions do not qualify.

Complete your pet profile

Tell us your pet type and birth month for more relevant birthday-month perks and selected event communications.

Important terms summary

The VIP program launched on July 1, 2026, and all qualifying spend is recalculated from that date. VIP offers cannot be combined with other promotions. Pets Thing reserves the final right of decision in case of dispute.

Read the full terms

FAQ

Membership questions and terms

The detailed rules are grouped here so the program remains easy to understand while protecting fair use.

When did the new program start, and do old orders count?

The VIP membership program officially launched on July 1, 2026. Membership tiers, qualifying spend, upgrade thresholds and benefits are based on Pets Thing system records under the new program.

Historical orders, previous spending, former memberships and figures shown by earlier or third-party systems do not automatically count toward the new program.

Which orders count toward qualifying spend?

Only successfully paid orders placed through the same Shopify customer account may qualify, provided they are not cancelled, charged back, fully refunded or classified as abnormal transactions.

Shipping, installation, service fees, gift cards, discounts, refunds and other non-product amounts may be excluded at Pets Thing's discretion.

Can VIP offers be combined with other promotions?

VIP offers cannot be combined with other discounts, coupon codes, bundles, clearance offers, selected brand promotions, shipping offers, gifts, member vouchers, platform vouchers or any promotion not explicitly stated as combinable.

Technical acceptance at checkout does not guarantee that two offers are eligible to be combined.

What restrictions apply to tiers, codes and birthday perks?

Membership and benefits are personal, non-transferable and cannot be merged, sold or exchanged for cash.
Benefits may apply only to selected products, brands, periods or sales channels.
Out-of-stock, discontinued, preorder, consignment, sale, low-margin and selected service items may be excluded.

What happens after a cancellation, refund or abnormal transaction?

Pets Thing may deduct qualifying spend, adjust tiers, withdraw benefits or discount codes, and recover any discount improperly obtained after an order cancellation, return, refund, chargeback or price adjustment.

Abuse, fraud, deliberate order splitting, duplicate accounts, code resale, false information or exploitation of system errors may result in immediate suspension or termination of membership and related benefits.

Can Pets Thing change the membership program?

Pets Thing may modify, suspend, delay or end the program, thresholds, benefits, discount codes, birthday perks, synchronization methods and related terms due to operational, system, supplier, legal or commercial requirements.

Pets Thing reserves the final and absolute right of decision regarding membership, qualifying spend, benefits, interpretation of terms and related disputes.

Return, Exchange, and Refund Policy

To protect the rights of both parties, please carefully read the following after-sales and service terms established by Pets Thing. Placing an order signifies your agreement and acceptance of the following terms and conditions.

Delivery and Receipt Guidelines

Please do not reject the product when it is dispatched. Delivery and notifications will be handled by the courier company. If you find any issues after receiving the goods, please take photos immediately for proof and contact Pets Thing customer service.
Please note that any additional charges incurred due to refusal of delivery or failure to collect the package within the specified time will be borne by the customer.
Our company will not be liable for any damage, delay, or non-delivery of goods caused by the courier company or adverse weather conditions (such as Typhoon Signal No. 8 or above, or Black Rainstorm Warning).
If the customer chooses self-pickup as the collection method, the pickup period is within two weeks after placing the order (Monday to Friday, excluding Saturdays, Sundays, and public holidays). Failure to pick up within the specified period will be considered an abandoned order.
Each order is limited to a single delivery address.
Our company is not responsible for non-delivery or delays caused by incomplete or incorrect recipient address, phone number, name, or delivery information provided by the customer. Customers should follow up or contact SF Express directly.
If the customer entrusts the delivery person to leave the goods at the door of the address or with the building management for collection, the customer shall bear the risk of loss or damage to the goods.
We do not accept refund applications due to delays in goods transportation caused by the pandemic.

⚠️ Order Cancellation and Handling Fee Notice

For customers who have already paid but request our company to cancel the order and issue a refund, our company will deduct 20% of the total order amount as a handling fee. Once an order is confirmed, related assembly services cannot be canceled, and the payment for installation services will not be refunded.

Situations Not Eligible for Return or Exchange

The following situations will not be eligible for exchange, return, or refund processing:

We do not accept returns or exchanges due to personal reasons such as incorrect product size, wrong color selection, or not meeting personal needs after purchase. It is recommended to confirm clearly before purchasing.
To avoid contagious diseases, please consider the needs of your pet before purchasing. If the product has been unsealed and used (e.g., packaging tape or box has been torn off), returns or exchanges will not be accepted.
The goods are not in their original complete packaging, or are damaged, broken, or incomplete.
The goods are damaged by human error, or damage occurred after Pets Thing delivered the product.
Packaging is crushed, incomplete, or wrinkled due to the transportation company (but does not affect the normal use of the product).
Product image colors may have some color difference due to shooting lighting conditions or individual screen settings; the actual product shall prevail. No exchange service will be provided due to color difference issues.
All wooden products (including cat trees, scratching posts, cat houses, etc.) may be affected by uncontrollable factors such as weather conditions (e.g., humidity, rain, thermal expansion and contraction). No refunds or after-sales arrangements will be provided after 7 days of receipt. Our company is not responsible for consequences caused by environmental factors.
Pet furniture (such as wooden boards, rattan surfaces, hemp materials, etc.) involves a large amount of manual production and undergoes multiple manual processes before shipment. Minor scratches, dust, or small imperfections on the surface are considered normal (and do not affect overall use) and are not quality issues. Please consider carefully before placing an order.
Regarding assembled goods, any problems arising from individual installation methods must be handled by the customer. All purchasers must bear the safety risks of use, and Pets Thing will not be responsible for any accidents or injuries occurring to any purchasers.

Exchange Policy and Procedure

Exchange Period: If there is a product quality issue, or the product item/quantity does not match the order, please contact customer service immediately on the day of delivery. You can request an exchange within 7 days from the date of receipt. Requests made after this period will not be accepted.
Return Period: After making an exchange request, please return the item to our warranty center within 3 days. Requests made after this period will not be accepted.
Proof of Exchange: The order number and original valid receipt must be presented at the time of exchange. Each order is limited to one exchange.
Exchange Standard:
- If the product issue affects overall operation, the replacement product must be returned with complete packaging and accessories.
- If the product issue affects only partial operation, Pets Thing will replace the problematic part, not the entire product.
Shipping Costs: All shipping costs incurred due to returns or exchanges must be borne by the customer.
Processing Time: Return processing takes one to three weeks (calculated from the date of receipt of the returned item). Once the process is complete, customer service will notify the customer of the details.
Refund Arrangement: Our company generally does not offer refund services. If a refund is agreed upon by our company, Pets Thing will use the same payment method used by the customer at the time of purchase for the refund. Please note that refund times may vary depending on different banks or credit card companies.
Our company reserves the right to refuse all unreasonable exchange or return requests.

Contact Us

If you need to return or exchange an item or have any inquiries, please feel free to contact Pets Thing Customer Service:

WhatsApp Customer Service +852 9584 1597

Email Support contact@petsthing.com.hk

Pets Thing Terms of Service

We are committed to providing you and your pets with the best shopping experience. By placing an order, you agree to and accept the following terms. Please click on the items below for details.

1. Online Shopping Terms of Service

Pets Thing (hereinafter referred to as "the Company") will provide members with convenient online shopping services and the latest information in accordance with these terms. Please read these terms carefully before using this service. If you do not agree to any content of these terms, please do not use this website. When you use this website (including browsing this website), you will be deemed to have read, understood, and agreed to all content of these terms.

I. Use of this Website

This website may only be used in a legal manner for lawful purposes. You agree to comply with all applicable laws and regulations regarding this website.
You must not infringe or attempt to infringe the security of this website, including but not limited to accessing data not intended for your use, logging into servers you are not authorized to access, violating security measures adopted by this website, and interfering with other users' browsing or use of this website.
You must not misuse this website, intentionally introduce viruses and logic bombs, and must not attack this website in any way.
If you violate or infringe, the Company has the absolute right to expel you and prevent you from browsing this website again, without prior notice or compensation to you.
All product images are for reference only, and the actual product shall prevail.

II. Member Personal Information and Account Management

Before using the online member service, please register as an online member, free of charge.
You must provide correct personal information and contact details. If the Company suspects that the information you provided is incorrect or false, the Company may refuse registration or terminate your membership.
Please keep your account password, credit card information, and personal data properly. The Company shall not be held responsible for any illegal use of your data due to your negligence in safekeeping.

III. Other Rights and Disclaimers

Changes to Website Content: You agree that the Company may adjust, change, modify, or revoke all or part of these terms and related services at any time, and they shall take effect immediately upon announcement by the Company, without further individual notice.
Intellectual Property: The Company owns the copyright to the content contained on this website. Unless you have written permission from the Company, you may not use, copy, or reproduce for public or commercial purposes.
Disclaimer: This website and its content are provided "as is" and at your own risk. The Company shall not be liable for any direct or indirect failure, delay, or breach of its responsibilities and obligations due to reasons beyond its reasonable control, such as natural disasters, fires, or equipment failures.
Employee Protection: We are committed to providing the best service peacefully. If any customer engages in malicious behavior such as foul language, personal attacks, rude attitude, unreasonable demands, or telephone harassment, we will immediately cease serving the customer and terminate the sales contract immediately, and no refunds will be issued.

2. Return, Exchange, and Refund Policy

⚠️ Order Cancellation and Handling Fee Notice

For customers who have paid but request the Company to cancel the order and issue a refund, the Company will deduct 20% of the total order amount as a handling fee. After order confirmation, all related assembly services cannot be canceled, and no refund will be issued for installation service fees.

Delivery and Receipt Instructions

Please do not reject the product when it is dispatched. Delivery and notification will be handled by the courier company. If you have any problems after receiving the goods, please take photos immediately for proof and contact customer service.
Please note that any additional charges incurred due to refusal of delivery or failure to pick up on time will be borne by the customer.
The Company shall not be liable for any damage, delay, or inability to deliver goods caused by the courier company or adverse weather conditions.
The Company shall not be responsible for any failed or delayed deliveries due to incomplete or incorrect information provided by the customer. If the customer entrusts the delivery person to leave the goods at the address entrance or with the management office for collection, the customer shall bear the risk of loss.

Situations Not Applicable for Returns or Exchanges

Returns or exchanges will not be accepted for personal reasons after purchase, such as unsuitable product size, incorrect color selection, or not meeting personal needs.
To avoid contagious diseases, returns or exchanges will not be accepted if the product has been unsealed and used (e.g., packaging film or box has been torn off).
Goods are not in their original packaging, or have been damaged by human factors.
Product image colors may have some chromatic aberration due to shooting lighting conditions or individual screen settings. The actual product shall prevail.
All wooden products (including cat trees, cat houses, etc.) may be affected by uncontrollable factors such as weather conditions (e.g., humidity, rain, thermal expansion and contraction). No refunds or after-sales arrangements will be provided after 7 days of receipt.
Minor scratches, dust, or small blemishes on the surface of pet furniture are considered normal (and do not affect overall use) and are not quality issues.
For assembled goods, if problems arise due to personal installation methods, you will be responsible for handling them yourself.

Exchange Policy and Process

Exchange Period: If there is a product quality issue or the item does not match the order, please submit an exchange request within 7 days from the date of receipt. Requests submitted after this period will not be accepted.
Return Period: After submitting an exchange request, please return it to our service center within 3 days.
Exchange Standard: The exchanged goods must be returned with complete packaging and accessories; if only a part of the product is affected, the Company will replace the problematic part, not the entire product.
Shipping Costs: All shipping costs incurred for returns and exchanges shall be borne by the customer. The return process typically takes one to three weeks to complete.
Refund Arrangement: The Company generally does not provide refund services. If a refund is agreed upon by the Company, the refund processing time varies depending on the bank or credit card company.

3. Shipping Arrangements and Policy

📦 Order Confirmation and Processing Time

After order confirmation, we will process within 5-7 business days (Monday to Friday, cut-off at 4 PM). In case of product stockouts or other special circumstances, the actual processing time will be notified separately.
* Shipping may be delayed, please consult us for confirmation before purchasing.

I. General Delivery Service (Hong Kong Region)

Free Shipping Threshold: Free shipping for net purchases of HK$ 400 or more (limited to a single delivery address).
Basic Shipping Fee: A shipping and handling fee of HK$ 80 will be charged for net purchases under HK$ 400.
Additional Charges for Remote Areas: An additional HK$ 10 will be charged for remote areas such as Sai Kung, Clear Water Bay, Shek O, Discovery Bay, Ma Wan, Cheung Chau, Lamma Island, and other outlying islands. (Delivery service is not available for other remote areas and special control zones).
Delivery Restrictions: Post office boxes are not allowed; each order is limited to delivery to one address; areas where trucks are prohibited are not eligible for delivery.

II. Shipping Time and Tracking

Shipping Schedule: General express delivery takes 5-7 business days, which may be delayed due to factors such as weather and epidemic.
Tracking: A waybill number will be provided for inquiry after dispatch. If you need to change the address, please contact the courier company directly; any fees incurred due to the change shall be borne by the customer.
Bad Weather Arrangements: Delivery service will be automatically postponed when a typhoon signal is hoisted or a red/black rainstorm warning is in effect.

III. "Upstairs Delivery" Additional Service Terms

If the address has no elevator or the elevator is out of service, and the delivery personnel need to walk up stairs (including basement) to complete the delivery, and the chargeable weight of the express package is ≥ 20 kg:

Charging Conditions: HK$ 30 per floor (from the receiving floor to the destination floor, an additional charge is applied for each floor). Additional charges are to be paid upon delivery.
Exemption Conditions: Address is located in the building lobby, ground floor, or first floor (without elevator), or the staircase does not meet handling standards and delivery can only be made in the lobby.
Disclaimer: The courier company's upstairs delivery service does not include moving goods inside the residence. The Company shall not be liable for any damage to items inside the residence during handling.

4. Payment Methods and Details

🚀 Express Processing Channel: Priority Shipping

If you choose to pay with PayMe or FPS Faster Payment System at checkout, the system will expedite the processing time by one day, allowing your beloved pet to receive the goods sooner!

All orders will be settled in Hong Kong Dollars. You can freely choose any of the following payment methods at checkout:

💳 Credit Card and Mobile Payment

VISA / MASTER
Apple Pay / Google Pay
Please enter the security code on the back of your card for verification

📱 E-wallets and Local Payments

AlipayHK (Alipay Hong Kong)
WeChat Pay HK (Hong Kong WeChat Pay)
Octopus App
PayMe (Express Processing)
FPS Faster Payment System (Express Processing)

🏦 Bank Transfer

Hang Seng Bank
Standard Chartered Bank
Bank of China (BOC)

Electronic Payment Express Channel

Please click the button below, or use your mobile phone to scan the QR Code to complete payment with Alipay HK or WeChat Pay HK.

Alipay HK and WeChat Pay HK Payment QR Code

Click to go to payment page

5. Assembly/Installation Service Details

Please read the relevant terms of service carefully before ordering any assembly products from the Pets Thing website. If you place an order and pay for any assembly service, it means you have agreed to the following terms.

1. Service Scope and Appointment Process

Service Scope: Limited to the installation of Pets Thing product components. Assembly service and delivery service will be arranged separately.
Appointment Method: After receiving the product, please contact customer service to make an appointment. The scheduling time is approximately 3-5 working days after receiving the goods, with a maximum scheduling period of 1-2 weeks.
Noise Control: Wall-mounted furniture services are subject to the "Noise Control Ordinance" and can only be performed on weekdays (Monday to Friday) from 7 AM to 7 PM. Work is prohibited all day on public holidays.

2. Rescheduling, Cancellation, and Validity (Important Terms)

Once the appointment time is confirmed, it cannot be changed:

We will treat a "rescheduling request" as a "waiver of installation service", and no installation will be provided or refunded.
If the customer truly requests to reschedule, it will be treated as re-purchasing the installation service, and additional fees will be charged.

Service Validity: Installation service is valid for one month from the date of receipt of the goods. Overdue will be considered a voluntary waiver.
Repurchase Fee: If you decide to repurchase the installation service after receiving the product, an additional administration fee of $100 will be charged.

3. Special Arrangements and Risks for Wall Mounting

We recommend installation on "concrete walls". If the customer chooses to install on a non-concrete wall, the consequences and risks shall be borne by the customer.
If drilling is involved, the customer needs to confirm whether there are wires, water pipes, or gas pipes at the drilling location before drilling. The Company shall not be responsible for any damage caused during installation.

4. Regional Surcharge Details

An additional transportation surcharge for assembly technicians will be charged for some remote areas:

Area/Situation	Surcharge
Within 15 minutes walk from MTR line (excluding Light Rail)	No extra charge
Tung Chung, Tseung Kwan O Line	$50
Alight at MTR station, then need to transfer to bus	$150
The Peak, Mid-Levels, village houses, Southern District, Northern District	$250
Discovery Bay, Cheung Chau, Lamma Island and other outlying islands, places inaccessible by MTR or bus	$400

5. Other Details and Your Responsibilities

You are responsible for ensuring that the installation location has sufficient space, no obstructions, and a stable surface. Customers must carefully store and protect other property. The Company shall not be responsible for any damage caused during installation.
Assembly technicians only provide assembly services and do not include teaching or waste disposal and cleaning.
If assembly service cannot be provided due to out-of-stock from the manufacturer or issues with the installation partner, we will issue a full refund for the installation fee as soon as possible.

6. Privacy Policy

Pets Thing's Privacy Policy aims to explain how we collect, use, and share your personal data.

We respect your right to know, access, correct, transfer, restrict processing, and delete your personal data. We have provided these rights to our global customer base, and if you choose to exercise these privacy rights, you have the right to do so without discrimination and without receiving a lower level of service. Pets Thing guarantees that your personal data will not be sold.

In addition to this Privacy Policy, if our products and specific features require the use of your personal information, we will also provide data and privacy-related information therein. Before enabling these features, you will have the opportunity to review their product-specific information. You can also view this information at any time in the relevant settings of these features and/or online.

Pet New Year Decoration Clothes Dog Cat New Year Hat (Rabbit Lunar New Year)

Pet New Year Decoration Clothes Dog Cat New Year Hat (Rabbit Lunar New Year)

Product Size, Returns & Exchanges, and After-Sales Terms

Latest Exclusive Offers

Pets Thing VIP Membership

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Subscribe to our latest offers

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Show Off Your Pet's Beautiful Photos Program

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Canadian Pet Supplements Offer

Pet Testing Series Offer

Join Pets Thing VIP and enjoy up to 20% off storewide

Why register for Pets Thing VIP?

Clear tier discounts

Birthday-month perks

Member event alerts

Automatic spend tracking

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Important terms summary

Membership questions and terms

Return, Exchange, and Refund Policy

Delivery and Receipt Guidelines

Situations Not Eligible for Return or Exchange

Exchange Policy and Procedure

Contact Us

Pets Thing Terms of Service

I. Use of this Website

II. Member Personal Information and Account Management

III. Other Rights and Disclaimers

Delivery and Receipt Instructions

Situations Not Applicable for Returns or Exchanges

Exchange Policy and Process

I. General Delivery Service (Hong Kong Region)

II. Shipping Time and Tracking

III. "Upstairs Delivery" Additional Service Terms

💳 Credit Card and Mobile Payment

📱 E-wallets and Local Payments

🏦 Bank Transfer

Electronic Payment Express Channel

1. Service Scope and Appointment Process

2. Rescheduling, Cancellation, and Validity (Important Terms)

3. Special Arrangements and Risks for Wall Mounting

4. Regional Surcharge Details

5. Other Details and Your Responsibilities

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