As each piece is hand-knitted stitch by stitch, production volume is not high.
The supplier will keep some stock, but not much, so it might take a few days for your order to ship.
However, it's really cute when worn, I love it.
Suitable for both cats and dogs. Pet supplies are non-returnable and non-exchangeable, so please make sure to check the size carefully. It's better for it to be a bit large than too small.
Although it's a bib, it also looks good worn as a headpiece.The main thing is to measure the neck circumference. If it's inconvenient, you can also refer to the weight.
Note: There may be slight color differences between different batches of yarn, so subsequent purchases might have some color variation. For items purchased at the same time, we will try our best to send matching ones. As they are purely handmade, slight variations in knitting tightness and measurement methods may result in a normal error of 2-4cm.
Recommended Size Guide |
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|---|---|---|---|
| Bib Size | Suitable Neck Circumference | Reference Weight | Reference Pet Type |
| S | Approx. 20-26cm | Approx. 1-3kg | Cats with slender necks, small-bodied Yorkshire Terriers, Maltese, Poodles, Bichon Frises, Pomeranians, Shih Tzus, Chihuahuas, etc. |
| M | Approx. 26-36cm | Approx. 3-5kg | Large chubby cats, Poodles, Schnauzers, or other young small to medium-sized dogs, etc. |
| L | Approx. 36-46cm | Approx. 5-15kg | Corgis, Bulldogs, Shiba Inus, West Highland White Terriers, Bedlingtons, or other young medium to large-sized dogs, etc. |
Product Parameters
- Material: Fully hand-knitted
Product Size, Exchange, Return, and After-Sales Terms
By placing and paying for an order on the Pets Thing website, you acknowledge that you have read, understood, and agreed to the following product terms and after-sales arrangements; if there are special instructions on the product page, they will apply in conjunction with these terms.
Sizes, weight capacities, and applicable pet types are for reference only. Please measure and confirm before purchasing.
Generally, returns or exchanges are not accepted for items that have been unsealed, used, are the wrong size, wrong color, or do not meet personal needs.
If an order is canceled and a refund requested after payment, a 20% processing fee of the total order amount will be deducted.
Assembly or installation services cannot be canceled once confirmed, and related payments will not be refunded.
Size, Color, Packaging, and Origin Description
- Sizes are hand-measured and may have a reasonable error of 1-3cm; as all measurements are taken manually, please refer to the actual product.
- Please measure the required size, placement space, entrance width, pet body type, and weight capacity before purchasing; we do not accept exchanges, returns, or refunds for reasons such as incorrect product size, unsuitable weight capacity, wrong color selection, or not meeting personal needs after purchase.
- Due to factors such as shooting light, shooting equipment, display settings, and different production batches, there may be slight color differences or detail variations between product images and the actual product. The final color, texture, packaging, and accessories should be based on the actual product.
- Some products are made in China or may contain simplified Chinese packaging, simplified Chinese instructions, mainland Chinese specification labels, or original factory packaging; such circumstances are not considered quality issues or reasons for return or exchange.
Exchange, Return, and Refund Restrictions
- To avoid contagious diseases and hygiene risks, please consider your pet's needs before purchasing; if the product has been unsealed, tried on, assembled, if the packaging tape or box has been torn, or if it has pet hair, odor, stains, or any signs of use, we will not be able to arrange an exchange, return, or refund.
- Products that are not kept in a complete, new, and resalable condition, including damaged packaging, missing accessories, lost instructions, removed tags, damaged or incomplete items, will not be eligible for exchange, return, or refund.
- Our company is not responsible for damage caused by humans or pets, or damage occurring after delivery by Pets Thing due to use, storage, cleaning, transportation, installation, or environmental factors.
- Minor external packaging compression, incompleteness, stains, or wrinkles caused by the shipping company or during delivery that do not affect the normal use of the product are not considered quality issues.
- If obvious errors, damage, or suspected quality issues are found upon receipt, please contact our company within 48 hours of receipt, providing the order number, a complete unboxing video, clear photos, and relevant proof; our company reserves the right to refuse processing if the deadline is exceeded or information is insufficient.
- For pre-ordered, customized, sourced, clearance, discounted, consumable, hygiene, installed, or assembled products, if clearly stated on the product page or confirmed by customer service, cancellations, exchanges, returns, or refunds are generally not accepted.
Wooden Products, Pet Furniture, Assembly, and Installation Services
- All wooden products, including cat trees, scratching posts, cat houses, and pet furniture, may change due to uncontrollable factors such as weather, humidity, rain, thermal expansion and contraction, storage environment, or usage methods; after 7 days from receipt, no refunds or after-sales arrangements will be provided, and our company is not responsible for consequences caused by related environmental factors.
- Pet furniture or products involving materials such as wood panels, rattan surfaces, hemp, fabric, sponges, plastic, and metal may involve a large amount of manual production and handling; minor surface scratches, dust, indentations, color differences, minor flaws, or signs of handmade work, if they do not affect overall use, are considered normal and not quality issues.
- Regarding assembled goods, if problems arise due to personal installation methods, failure to follow instructions, uneven placement, loose screws, unsuitable use environment, or pet usage methods, you will be responsible for handling and bearing the related risks.
- Before ordering any assembly product or assembly service from the Pets Thing website, please carefully read the relevant terms of service; these terms describe how our company or installation partners will provide assembly services at your chosen location.
- By placing an order and paying for any assembly or installation service, you agree to the relevant terms of service; once the order is confirmed, the related assembly services cannot be canceled, and the payment for installation services will not be refunded. This processing fee and cancellation arrangement do not apply to cases of exchange or return accepted under our company's exchange and return policy.
- All purchasers must assess whether the product is suitable for their pet and home environment and assume the risks of use and safety; Pets Thing will not be responsible for any accidents, injuries, or losses to any purchaser, pet, third party, or property arising from the installation, use, storage, or misuse of the product.
Order Cancellation, Refund Processing Fee, and Final Decision Rights
- For customers who request our company to cancel an order and issue a refund after payment, our company will deduct 20% of the total order amount as an administrative and payment platform processing fee; if the order has been shipped, prepared, arranged for installation, customized, or handed over to the supplier, it may not be eligible for cancellation.
- If VIP offers, discount codes, gifts, special offers, or promotional activities have additional terms, they will apply concurrently with these terms; the refund amount will be based on the actual payment amount, used discounts, and services provided.
- Our company reserves the right to refuse all unreasonable, malicious, repeated, expired, insufficient information, or non-compliant requests for exchanges, returns, refunds, order cancellations, and after-sales service that do not comply with these terms.
- In case of any dispute, Pets Thing reserves the right to make the final decision within the scope permitted by law; these terms do not affect consumer rights that cannot be excluded by law.
