This is entirely hand-knitted, so production is not high.
The supplier keeps some stock, but not a lot, so there might be a few days' wait for shipping.
However, it's truly adorable when worn, I absolutely love it.
Suitable for both cats and dogs. Pet products are non-returnable and non-exchangeable, so please check the size carefully. It's better to be a bit large than a bit small.
Although it's a bib, it also looks cute as a head cover. Mainly measure the neck circumference. If weight is easier to reference, that's also fine.
Note: Due to slight color differences in yarn batches, there might be some color variation if purchased at different times. For items purchased at the same time, we will try our best to send matching ones. As these are purely handmade, slight variations in knitting tension and measurement methods may result in a normal error of 2-4cm.
Recommended Size Guide |
|||
|---|---|---|---|
| Bib Size | Suitable Neck Circumference | Reference Weight | Reference Pet Type |
| S | Approx. 20-26cm | Approx. 1-3kg | Cats with slender necks, small Yorkies, Maltese, Poodles, Bichons, Pomeranians, Shih Tzus, Chihuahuas, and other similar small pets |
| M | Approx. 26-36cm | Approx. 3-5kg | Large chubby cats, Toy Poodles, Poodles, Schnauzers, or other adolescent small to medium-sized dogs, etc. |
| L | Approx. 36-46cm | Approx. 5-15kg | Corgis, Bulldogs, Shiba Inus, West Highland White Terriers, Bedlington Terriers, or other adolescent medium to large-sized dogs, etc. |
Product Parameters
- Material: Fully hand-knitted
Product Size, Exchange & Return, and After-Sales Terms
By placing an order and making payment on the Pets Thing website, you acknowledge, understand, and agree to the following product terms and after-sales arrangements. If there are additional special instructions on the product page, they will apply in conjunction with these terms.
Sizes, weight capacities, and suitable body types are for reference only. Please measure and confirm before purchasing.
Generally, there are no exchanges or returns for items that have been unsealed, used, are the wrong size, wrong color, or do not meet personal needs.
If an order cancellation and refund are requested after payment, 20% of the total order amount will be deducted as a processing fee.
Assembly or installation services cannot be cancelled once confirmed, and the related fees are non-refundable.
Size, Color, Packaging & Origin Description
- Sizes are measured manually and may have a reasonable error of 1-3cm. As all sizes are measured manually, please refer to the actual product.
- Please clearly measure the required size, placement space, entrance width, pet body type, and weight capacity before purchasing. We do not accept exchanges, returns, or refunds for reasons such as incorrect product size, unsuitable weight capacity, wrong color selection, or not meeting personal needs after purchase.
- Due to factors such as shooting light, shooting equipment, monitor settings, and different production batches, there may be slight color differences or detail variations between the product images and the actual product. The final color, texture, packaging, and accessories are subject to the actual product.
- Some products are made in China or contain simplified Chinese packaging, simplified Chinese manuals, mainland specifications labels, or original factory packaging; these situations are not considered quality issues or reasons for return/exchange.
Exchange, Return, and Refund Restrictions
- To avoid contagious diseases and hygiene risks, please consider your pet's needs before purchasing. If the product has been unsealed, tried on, assembled, had its packaging tape or box torn, or has pet hair, odor, stains, or any signs of use, exchanges, returns, or refunds cannot be arranged.
- If the goods are not kept in a complete, new, and resalable condition, including damaged packaging, incomplete accessories, lost manuals, removed tags, damaged or incomplete goods, no exchange, return, or refund will be arranged.
- The company will not be responsible for any damage caused by human or pet actions, or damage occurring after Pets Thing delivers the product due to use, storage, cleaning, transportation, installation, or environmental factors.
- Minor external packaging compression, incompleteness, stains, or creases caused by the transportation company or during delivery, which do not affect the normal use of the product, are not considered product quality issues.
- If obvious discrepancies, damage, or suspected quality issues are found upon receipt, please contact the company within 48 hours of receipt and provide the order number, a complete unboxing video, clear photos, and relevant proof. Overdue or insufficient information may result in the company's right to refuse processing.
- For pre-ordered, customized, sourced, clearance, discounted, consumable, hygiene, installed, or assembled products, unless otherwise stated on the product page or confirmed by customer service, cancellations, exchanges, or refunds are generally not permitted.
Wooden Products, Pet Furniture, Assembly & Installation Services
- All wooden products, including cat trees, scratching posts, cat houses, and pet furniture, may change due to uncontrollable factors such as weather, humidity, rain, thermal expansion and contraction, storage environment, or usage methods. After 7 days of receipt, no refunds or after-sales arrangements will be provided, and the company will not be responsible for the consequences caused by such environmental factors.
- Pet furniture or products involving materials such as wood panels, rattan surfaces, hemp, fabric, sponge, plastic, and metal may involve extensive manual production and processing. Minor scratches, dust, indentations, color differences, imperfections, or handmade marks on the surface, if they do not affect overall use, are considered normal and not quality issues.
- Regarding assembled goods, if problems arise due to personal installation methods, failure to follow instructions, uneven placement, loose screws, unsuitable use environment, or pet usage methods, you are responsible for handling and bearing the related risks.
- Before ordering any assembled products or assembly services from the Pets Thing website, please carefully read the relevant terms of service; these terms explain how the company or installation partner will provide assembly services at your chosen location.
- By placing an order and making payment for any assembly or installation services, you agree to the relevant terms of service. Once the order is confirmed, the assembly services cannot be canceled, and the installation service fees are non-refundable. This processing fee and cancellation arrangement do not apply to cases where exchanges or returns are accepted according to the company's exchange and return policy.
- All purchasers must assess whether the product is suitable for their pets and home environment and assume the risks of use and safety. Pets Thing will not be responsible for any accidents, injuries, or losses to any purchasers, pets, third parties, or property caused by the installation, use, storage, or misuse of the product.
Order Cancellation, Refund Processing Fees & Final Decision Rights
- For customers who request the company to cancel an order and refund after payment, the company will deduct 20% of the total order amount as administrative and platform processing fees. If the order has already been shipped, prepared for shipment, arranged for installation, customized, or processed by the supplier, it may not be eligible for cancellation.
- If VIP offers, discount codes, free gifts, special offers, or promotional activities have additional terms, they will apply concurrently with these terms. The refund amount will be based on the actual payment amount, used discounts, and services provided.
- The company reserves the right to reject all unreasonable, malicious, repetitive, expired, insufficient information, or non-compliant exchange, return, refund, order cancellation, and after-sales requests.
- In case of any dispute, Pets Thing reserves the right of final decision within the scope permitted by law. These terms do not affect consumer rights that cannot be excluded by law.
