Introduction: At Pets Thing, we help you unlock the silent language of your beloved companion

At Pets Thing, we understand that the bond between you and your beloved pet is deep and unspoken. These furry family members cannot express their discomfort or needs with words, which can be a challenge for owners, both with love and worry.

When they slow down, maybe there's joint pain, it's actually a distress signal from hundreds of genes, and they can't tell you "I'm in pain."
That’s why Pets Thing proudly presents Hero DNA genetic testing services, which are designed to bridge this communication gap and transform silent messages into valuable actionable information.

Pets Thing believes that through the mission of Hero DNA, we can become the genetic guardians of your furry friends’ lives, foreseeing health risks before symptoms appear, and become active protectors of your furry family members. This is not just a scientific service, but also a deep emotional commitment of Pets Thing to pets.

By interpreting silence through science and redefining companionship with data, every genetic sequencing becomes a silent oath to continue pure trust.
This narrative centered on love runs through the entire process, making this scientific service more humane and resonating with the emotions of pet owners, as caring for pets often stems from a deep emotional connection.

By understanding the unique DNA of pets, owners can make truly personalized decisions about their health, nutrition, training, and overall lifestyle. Pets Thing is pleased to offer this service to you, transforming pet care from reactive to proactive, building the first line of defense before disease strikes. This proactive care model not only improves the overall well-being and quality of life of pets, but also brings long-term peace of mind and peace of mind to owners.

About Hero DNA: Pets Thing introduces the pioneers and excellence in pet genetics

Pets Thing is proud to introduce Hero DNA testing services, a leading testing center established in May 2017, whose deep academic roots can be traced back to the animal genetics research group of the top universities in the United States. This solid academic background has laid a rigorous scientific research standard and excellent professional foundation for Hero DNA.

Hero DNA has made outstanding achievements in the fields of biology and genetics, publishing more than 40 high-impact research papers. These publications not only demonstrate its significant contributions to the scientific community, but also highlight its continued innovation capabilities. At the same time, Hero DNA has a number of independently developed intellectual property rights, which shows that it has unique innovative advantages in methodology and technology. In addition, Hero DNA has established cooperative relationships with many authoritative institutions, including the Chinese Academy of Agricultural Sciences, to jointly promote the application of precision diagnosis and treatment in the pet field. This multiple authoritative recognition and cooperation have jointly built Hero DNA's indestructible scientific credibility, allowing Pets Thing's customers to be confident in its professional capabilities and data reliability.

Hero DNA's leadership in the industry is reflected in many "firsts", which is why Pets Thing chose to work with it:

  • Leading the industry in the number of patents : This demonstrates Hero DNA's innovative strength and technological leadership in the field of genetic testing.
  • The world's first to offer comprehensive genetic testing services for dogs and cats : This highlights Hero DNA's extensive expertise and market coverage, providing a one-stop solution for dog and cat owners.
  • The world's first gene bank for the Chinese native cat : This unique achievement not only demonstrates Hero DNA's in-depth research and commitment to specific regions and breeds, but also fills a gap in this field and provides unprecedented accurate data for the health management of Chinese native cats.

Together, these groundbreaking achievements have established Hero DNA as an innovator and market leader in pet genetic testing. Pets Thing believes this clear competitive advantage enables it to appeal to a wider range of pet owners, including those with special needs for specific breeds or who have a high appreciation for scientific research.

Our mission: Pets Thing achieves preventive protection at the molecular level through Hero DNA

Pets Thing believes that through the core mission of Hero DNA, we can become the "genetic guardians" of pets together. This means proactively anticipating potential health risks before pets show symptoms, thereby providing proactive protection for beloved furry family members. This preventive, proactive care concept is the cornerstone of Pets Thing's service.

Hero DNA

"Science decodes silence, data reshapes companionship"
To achieve this goal. Every gene sequencing is transformed into a "silent oath to continue pure trust", emphasizing the deep emotional commitment behind scientific exploration. This narrative method that connects complex science with deep emotions makes genetic testing services more approachable and helps non-professionals understand its importance.

Hero DNA positions itself as the "hero translator of the code of life." Through cutting-edge genetic testing technology, it can interpret the health script hidden in DNA and build the first line of defense for pets before the disease strikes. This vivid metaphor visualizes the abstract concept of genes, making it easier to understand and perceive.

Since pets cannot speak and cannot express "I'm in pain", Hero DNA becomes the "genetic translator for the silent world of furry pets". Pets Thing is happy to provide you with this service, allowing you to listen to all the unspoken love in the DNA spiral. For example, when your pet slows down due to joint pain, it is actually a distress signal sent by hundreds of genes, and Hero DNA has the unique ability to listen and interpret these signals. This deep explanation of the "why" of providing services goes beyond simple technical functions and touches on the deep love and responsibility that pet owners have for their pets, thereby establishing a stronger emotional connection and trust.

The Indispensable Value of Pet DNA Testing: Why Every Pet Deserves This Insight

At Pets Thing, we firmly believe that pet DNA testing represents a fundamental shift in modern responsible pet care, moving away from traditional reactive care and toward a new era of personalized, preventative health management.

  • Prevent genetic diseases and reduce health risks : By identifying genetic predispositions early, owners can implement tailored preventive care strategies and take life-saving measures even before symptoms appear. This can significantly reduce the risk and severity of genetic diseases, thereby improving the long-term health of pets.
  • Personalized health management to improve quality of life : Insights gained from your pet’s unique genome enable the development of personalized diet plans, optimized exercise regimens, and specific lifestyle adjustments. This personalized approach ensures that every aspect of your pet’s care is aligned with their individual biological needs, maximizing their overall well-being and quality of life.
  • Analyze breed characteristics to understand behaviors and needs : Knowing your pet’s breed makeup and genetic predispositions can provide insights into its specific behaviors, inherent personality traits, and response to training. This deeper understanding helps build a more harmonious relationship between pets and owners, enabling more effective communication and tailored care.
  • Breeding ethics and healthy offspring screening : For responsible breeders, DNA testing plays a key role in identifying carriers of genetic diseases. This information is essential for making informed breeding decisions, ensuring ethical practices, and ultimately breeding healthier, stronger offspring. This contributes significantly to the long-term health and vitality of the breed as a whole. Pets Thing offers this service by meeting the health concerns of both general pet owners and the strict requirements of professional breeders for offspring health, thereby expanding the market potential of the service.
  • Emotional Connection and Long-Term Care Planning : Genetic insights connect directly to the emotional side of pet ownership. By providing a roadmap of potential future health needs, test results enable owners to anticipate challenges, implement targeted care strategies throughout their pet’s life, and strengthen the emotional bond through active, informed love. While the immediate value of this service is in health prevention, its long-term benefits also include potential medical cost savings and reduced emotional stress, as preventive measures often avoid more serious illnesses and costly treatments.

Pets Thing presents: Hero DNA Pet DNA Test – A Complete Picture of Your Dog and Cat’s Health

The Hero DNA test brought to you by Pets Thing stands out for its comprehensive and detailed nature, providing unparalleled insight into the genetic blueprint of dogs and cats. The test covers a wide range of genetic markers, providing in-depth and actionable information about your pet’s health, behavior and tendencies.

The following table details the contents of the Hero DNA Pet (Dog and Cat) DNA Test, clearly demonstrating its extensive testing range and rich data points:

Hero DNA Pet (Dog and Cat) DNA Test Content

Detection Category Dogs (number of items) Cats (number of items)
Variety identification 2 2
Intelligence level 1 1
Health risk analysis 16 -
Genetic disease risk 132 49
Fertility guidance 3 3
Hair Care 2 2
Personality characteristics 6 9
Drug guidance 2 -
Dietary guidance 8 2
Learning comprehension 6 -
total 178 68

The value of this form lies in its clear presentation of data, allowing potential customers to quickly grasp the comprehensiveness of the test. The depth and breadth of the test are quantified through the specific number of items (e.g., 178 items for dogs and 68 items for cats), thereby enhancing the perceived value of the service. Although cats have fewer test items than dogs, the 68 items covered, especially the 49 genetic disease risks, are also of far-reaching significance and value to the health management of felines. The focus of this service provided by Pets Thing is to provide targeted, actionable information, rather than just raw data.

Here is a brief description of some of the key categories in testing and their importance to pet owners:

  • Breed identification : In addition to understanding your pet’s ancestry, you can also predict tendencies toward certain health conditions, unique behavioral traits, and specific care needs.
  • Genetic disease risk :
    This is at the heart of preventive care, identifying genetic predispositions to inherited diseases, allowing for early intervention and targeted preventive care.
  • Personality traits : A deeper understanding of a pet’s inherent temperament and behavioral tendencies can help owners adjust training methods, social interactions, and environmental enrichment to achieve a happier, more harmonious life together.
  • Dietary Guidance : Genetic insights can reveal optimal dietary needs, sensitivities or predispositions to conditions such as obesity, enabling owners to select the most beneficial diet to prevent health issues.
  • Drug guidance : It is critical to ensure that drugs are safe and effective, especially for breeds or individuals known to have genetic sensitivities to certain drugs, to help prevent adverse reactions.
  • Learning Comprehension : For dogs, understanding genetic predispositions related to learning and responsiveness can help owners optimize training methods and manage expectations.

Precision Science: Pets Thing ensures Hero DNA for unparalleled accuracy

Pets Thing chose Hero DNA because its testing process is based on rigorous scientific methods and cutting-edge technology, ensuring the highest levels of accuracy, reliability and scientific integrity.

The entire testing process is divided into four key steps, each of which is carefully designed to ensure comprehensive and accurate results:

  1. DNA extraction : This is the critical initial stage, through cell lysis and purification of genomic DNA samples, high-quality DNA is isolated from oral swabs. The meticulousness of this step directly affects the accuracy of subsequent analysis.
  2. Library construction : The extracted DNA is carefully fragmented and ligated with specific adapters. This step is critical as it makes the DNA sample compatible with high-throughput sequencing and directly affects the quality and integrity of subsequent data.
  3. Gene sequencing : High-throughput base reading using the Illumina platform. Illumina is the recognized industry standard in gene sequencing, ensuring that DNA base sequences are read with excellent accuracy and efficiency, generating a large amount of genetic data. Choosing a reputable technology supplier like Illumina immediately provides strong credibility to Hero DNA's scientific process, assuring potential customers of the top quality and reliability of the technology used.
  4. Bioinformatics Analysis : Raw sequencing data undergoes sophisticated processing, including variant detection and clinical interpretation. This advanced step transforms raw genetic code into meaningful, actionable health insights, culminating in a comprehensive and easy-to-understand report, often supplemented by visual analysis. Bioinformatics analysis is a critical step in transforming complex genetic data into real value for pet owners. This underscores Hero DNA's expertise in translating complex genomic information into practical health guidance, which is ultimately what pet owners seek out from our services.

Pets Thing's Commitment to Excellence: Providing You Unmatched Specifications and Reliability

Pets Thing chose to work with Hero DNA because of their unwavering commitment to the highest standards of quality, accuracy and scientific integrity, building deep trust by transparently demonstrating their strong technology foundation.

Hero DNA uses advanced genotyping platforms: in R&D, it uses Illumina CanineHD and Select FelineHD high-density biochips, demonstrating its commitment to basic science research. In commercial operations, the company uses advanced NGS (next-generation sequencing) solutions, demonstrating its commitment to scalable, modern, and high-throughput testing methods.

Hero DNA's testing technology is backed by Neogen Corporation (USA), a global leader in genomic solutions. This external validation from an industry leader significantly enhances Hero DNA's credibility and assures Pets Thing's customers of its world-class technology foundation. Pets Thing strategically leverages this external credibility to greatly enhance the reliability and trustworthiness of Hero DNA's services.

Hero DNA's operating framework adopts

Comprehensive sequencing services that meet human medical standards
This sets an extremely high benchmark for accuracy and precision, a level of rigor typically found only in human diagnostics. In addition, the company promises an impressive 98% analytical reliability for all genetic markers, providing quantifiable evidence for its commitment to precision. Pets Thing believes that this approach of raising service standards to "human medical standards" distinguishes Hero DNA from its competitors and communicates to pet owners that it takes its pets' health as seriously as it does human health.

All reports are reviewed and certified by qualified laboratory geneticists. This adds vital independent professional oversight and accountability, ensuring that every report meets strict standards for quality and interpretation.

Easy and convenient: Pets Thing helps you complete your pet's DNA collection journey

When purchasing Hero DNA testing services through Pets Thing, you will find that the sample collection process is extremely simple and convenient, making it easy and worry-free for all pet owners, regardless of their technical proficiency.

The whole process

"Simple and convenient", no need to draw blood, just gently use an oral swab
This directly addresses the concerns many owners have about invasive or stressful procedures, significantly lowering the barrier to participation for potential clients.

Pets Thing offers flexible collection options: owners can easily complete the collection at home using the provided kit, or, for extra convenience or peace of mind, they can choose to make an appointment to be collected by professionals at Hero DNA. This meets the preferences and comfort levels of different customers.

The following is a clear, concise, easy-to-follow step-by-step guide to the at-home collection process to ensure accuracy and minimize errors:

  1. Preparation : Clean your hands thoroughly, then gently tear open the swab sleeve and carefully remove the swab, making sure it remains sterile.
  2. Sampling : Gently place the cotton swab on the outside top of your pet's gums. Swipe back and forth for 15 seconds to ensure that enough cellular material is collected for accurate DNA extraction.
  3. Air Dry & Repeat : Allow the swab to air dry for at least 10 minutes to prevent mold or degradation. It is critical to repeat the above steps with the second swab and to ensure that both swabs are used on the same pet to ensure sufficient and pure single animal genetic material is obtained.
  4. Packaging : Carefully break the cotton swab along the designated point. Insert two collected cotton swabs with the tips facing down into the provided collection tube and securely close the cap to protect the sample during transport.

To ensure sample integrity, the following important considerations are critical:

  • Pre-sampling restrictions : Do not feed your pets or allow them to play with other pets within one hour before sampling to prevent contamination.
  • Swab handling : During the entire sampling process, be sure to avoid the effective sampling site of the swab coming into contact with any object outside the pet's mouth.
  • Single pet sample : Ensure that the sample collected is from only one pet to avoid sample mix-ups.
  • Customer Support : If anything goes wrong with the standard sampling process, please contact the Pets Thing Customer Service team immediately for guidance and to prevent invalid samples. These detailed instructions are part of Hero DNA's commitment to quality and accuracy, ensuring sample integrity from the very beginning of the process, thereby increasing customer confidence and reducing operational issues.

Mailing samples : Please fill in the information and put the sample in the return envelope and mail it back.

Receive your pet's health story: reporting schedule and support

Pets Thing promises that with Hero DNA, you will get clear and transparent report delivery expectations.

The report will be issued within 30 days from the date the laboratory receives the returned sample.
This clear timeline helps manage customer expectations and reduces uncertainty during the waiting period.

To facilitate customers to check the progress of their reports, Pets Thing provides multiple convenient communication channels, including calling the Pets Thing customer service hotline or inquiring through WhatsApp messages. This variety of contact methods ensures that customers can choose their preferred communication method to get the latest status, thereby improving the overall customer experience. This commitment to transparency and accessibility is critical to building and maintaining customer trust.

Partner with Pets Thing to protect your pet’s future with Hero DNA

Pets Thing is dedicated to providing the most advanced and reliable genetic testing services for your pet, providing a solid scientific foundation for their health and well-being.

Take action now:

Don’t wait until symptoms appear to take action. Take the first step toward a future of informed care, deeper companionship, and positive health for your beloved pet. Visit the Pets Thing website or contact our customer service team today to learn how to unlock your pet’s unique genetic story with Hero DNA and give them the best life possible. Pets Thing offers a variety of communication channels to ensure customers have easy and convenient access to support, which is critical to building a positive brand image and driving customer decision making.

in conclusion

At Pets Thing, we believe that Hero DNA's pet genetic testing service is not just a scientific test, but a deep commitment to the lives of pets and their owners. Through its strong scientific research capabilities from top universities, industry-leading patents, and the world's first comprehensive dog and cat testing and Chinese rural cat gene bank, Hero DNA has established its authoritative position in the field of pet genetic testing.

The core value of this service lies in its

The preventive concept of "knowing before illness occurs"
, transforming complex genetic data into actionable personalized health management plans, covering genetic disease prevention, behavioral understanding, reproductive ethics, and even long-term care planning. It uses Illumina NGS technology that meets human medical standards and Neogen's support, and the reports are reviewed by certified geneticists, ensuring unparalleled accuracy and reliability.

In addition, the convenient oral swab sampling method and clear reporting schedule greatly enhance the user experience. Hero DNA not only provides scientific data, but also positions itself as a "genetic translator of the silent world" for pets through emotional brand narratives, helping owners to understand and care for their furry friends more deeply.

Overall, Pets Thing provides pet owners with a forward-thinking, science-driven tool to achieve healthier, happier, longer companionship with their pets. The comprehensiveness, reliability, and user-friendliness of this service make it an indispensable part of modern pet care, bringing profound impact to pet well-being and owner peace of mind.