{"product_id":"toss-play-biothane-ball-tug","title":"Dirty Pet Gear Toss \u0026 Play BioThane Ball Tug｜Dog Toy｜Direct from Canada","description":"\u003cp\u003eGet Dirty Pet Gear Toss \u0026amp; Play BioThane Ball Tug, featuring original styles, sizes\/capacities, and purchase information, shipped directly from Canada to Hong Kong. Please choose the appropriate style based on your dog's actual measurements, intended use scenarios, and the following manufacturer specifications.\u003c\/p\u003e\u003ch2\u003eProduct Features\u003c\/h2\u003e\u003cul\u003e\n\n\u003cli\u003eGet Dirty Pet Gear interactive dog toy\u003c\/li\u003e\n\n\u003cli\u003eManufacturer style and size information listed on the product page\u003c\/li\u003e\n\n\u003cli\u003eSuitable for use under owner supervision\u003c\/li\u003e\n\n\n\u003c\/ul\u003e\u003ch2\u003eSize and Product Specifications\u003c\/h2\u003e\u003ctable\u003e\u003ctbody\u003e\n\n\u003ctr\u003e\n\n\u003cth\u003eOriginal English Name\u003c\/th\u003e\n\n\u003ctd\u003eToss \u0026amp; Play BioThane Ball Tug\u003c\/td\u003e\n\n\n\u003c\/tr\u003e\n\n\u003ctr\u003e\n\n\u003cth\u003eBrand\u003c\/th\u003e\n\n\u003ctd\u003eGet Dirty Pet Gear\u003c\/td\u003e\n\n\n\u003c\/tr\u003e\n\n\u003ctr\u003e\n\n\u003cth\u003eApplicable Pets\u003c\/th\u003e\n\n\u003ctd\u003eDog\u003c\/td\u003e\n\n\n\u003c\/tr\u003e\n\n\u003ctr\u003e\n\n\u003cth\u003eProduct Category\u003c\/th\u003e\n\n\u003ctd\u003eDog Toys\u003c\/td\u003e\n\n\n\u003c\/tr\u003e\n\n\u003ctr\u003e\n\n\u003cth\u003eSize\/Capacity\u003c\/th\u003e\n\n\u003ctd\u003e10\"; 8\"; 2.5\"; 5\/8\"\u003c\/td\u003e\n\n\n\u003c\/tr\u003e\n\n\u003ctr\u003e\n\n\u003cth\u003eOfficial Style\u003c\/th\u003e\n\n\u003ctd\u003eCustom Standard\u003c\/td\u003e\n\n\n\u003c\/tr\u003e\n\n\u003ctr\u003e\n\n\u003cth\u003eMaterial\/Composition\u003c\/th\u003e\n\n\u003ctd\u003eAccording to manufacturer product information and labels\u003c\/td\u003e\n\n\n\u003c\/tr\u003e\n\n\n\u003c\/tbody\u003e\u003c\/table\u003e\u003ch2\u003eUsage and Care Tips\u003c\/h2\u003e\u003cul\u003e\n\n\u003cli\u003ePlease select the appropriate size based on your dog's size and chewing habits.\u003c\/li\u003e\n\n\u003cli\u003eFor interactive use under owner supervision only; not intended to be a long-term chew toy.\u003c\/li\u003e\n\n\u003cli\u003eRemove immediately if damaged, if parts become loose, or if small parts could be swallowed.\u003c\/li\u003e\n\n\n\u003c\/ul\u003e\u003csection class=\"petsthing-canada-direct-terms\"\u003e\u003ch3\u003eCanada Direct Shipping \u0026amp; Purchasing Notes\u003c\/h3\u003e\n\n\u003cul\u003e\n\n\u003cli\u003e\n\n\u003cstrong\u003eEstimated Delivery Time:\u003c\/strong\u003e Items are shipped directly from Canada to Hong Kong. Delivery is generally expected within 10–14 business days after payment and order confirmation; business days do not include Saturdays, Sundays, or public holidays in Hong Kong or Canada. Actual delivery times may be affected by supply, flights, customs clearance, logistics, or weather.\u003c\/li\u003e\n\n\u003cli\u003e\n\n\u003cstrong\u003ePurchasing \u0026amp; Warranty:\u003c\/strong\u003e This item is a direct purchase\/direct shipment from Canada. Unless otherwise stated in writing on the product page, there is no local manufacturer or agent warranty in Hong Kong. Pets Thing does not provide additional commercial warranty services such as repairs, replacement parts, or technical support.\u003c\/li\u003e\n\n\u003cli\u003e\n\n\u003cstrong\u003eVerification Before Ordering:\u003c\/strong\u003e Please verify sizes, colors, intended use, pet size, and compatibility yourself. Once an order is submitted to the original store in Canada for processing, cancellations or returns due to change of mind, incorrect specifications, or improper fit are generally not accepted.\u003c\/li\u003e\n\n\u003cli\u003e\n\n\u003cstrong\u003ePackaging \u0026amp; Shipping:\u003c\/strong\u003e The brand may update packaging, labels, color schemes, or non-core details. Minor indentations to outer boxes caused by long-distance shipping that do not affect the product's usability are generally not considered product quality issues.\u003c\/li\u003e\n\n\n\u003c\/ul\u003e\u003c\/section\u003e\u003csection class=\"petsthing-product-terms\"\u003e\u003cspan class=\"petsthing-product-terms__eyebrow\"\u003ePlease read before purchasing\u003c\/span\u003e\n\u003ch3 id=\"petsthing-product-terms-title\"\u003eProduct Dimensions, Returns, and After-Sales Terms\u003c\/h3\u003e\n\n\u003cp class=\"petsthing-product-terms__intro\"\u003eBy placing an order and making payment on the Pets Thing website, you acknowledge that you have read, understood, and agreed to the following product terms and after-sales arrangements; if there are additional special instructions on the product page, they shall apply alongside these terms.\u003c\/p\u003e\n\n\u003cdiv class=\"petsthing-product-terms__summary\"\u003e\n\n\u003cdiv class=\"petsthing-product-terms__summary-item\"\u003eDimensions, weight capacities, and suitable sizes are for reference only; please measure and confirm before purchasing.\u003c\/div\u003e\n\n\u003cdiv class=\"petsthing-product-terms__summary-item\"\u003eItems that have been unsealed, used, are the wrong size, wrong color, or do not suit personal needs are generally not eligible for return or exchange.\u003c\/div\u003e\n\n\u003cdiv class=\"petsthing-product-terms__summary-item\"\u003eRequests for order cancellation and refund after payment will incur a 20% processing fee of the total order amount.\u003c\/div\u003e\n\n\u003cdiv class=\"petsthing-product-terms__summary-item\"\u003eAssembly or installation services cannot be canceled once confirmed, and related payments are non-refundable.\u003c\/div\u003e\n\n\n\u003c\/div\u003e\n\n\u003cdetails open=\"\"\u003e\n\u003csummary\u003eNotes on Dimensions, Color, Packaging, and Origin\u003c\/summary\u003e\n\u003cul\u003e\n\n\u003cli\u003eDimensions are measured manually and may have a reasonable error margin of 1-3cm; since all dimensions are hand-measured, please refer to the actual product.\u003c\/li\u003e\n\n\u003cli\u003ePlease measure your required size, placement space, entry width, pet size, and weight capacity requirements clearly before purchasing; we do not accept requests for exchange, return, or refund due to incorrect product size, improper weight capacity, wrong color, or not meeting personal needs after purchase.\u003c\/li\u003e\n\n\u003cli\u003eDue to factors such as lighting, equipment, monitor settings, and different production batches, there may be slight color discrepancies or detail differences between product images and the actual product. Please refer to the actual product for the final color, texture, packaging, and accessories.\u003c\/li\u003e\n\n\u003cli\u003eSome products are manufactured in China and may contain Simplified Chinese packaging, manuals, mainland-standard labels, or original factory packaging; such conditions are not considered quality issues or grounds for return.\u003c\/li\u003e\n\n\n\u003c\/ul\u003e\n\n\u003c\/details\u003e\n\u003cdetails\u003e\n\u003csummary\u003eRestrictions on Exchanges, Returns, and Refunds\u003c\/summary\u003e\n\u003cul\u003e\n\n\u003cli\u003eTo avoid health risks and the spread of contact-based diseases, please consider your pet's needs carefully before purchasing. If a product has been unsealed, tested, assembled, had its packaging tape or box torn, is covered in pet hair, odors, stains, or shows any signs of use, it cannot be exchanged, returned, or refunded.\u003c\/li\u003e\n\n\u003cli\u003eItems that are not kept in complete, brand-new, and resaleable condition—including damaged packaging, missing accessories, missing manuals, removed tags, or damaged\/incomplete products—will not be eligible for exchange, return, or refund.\u003c\/li\u003e\n\n\u003cli\u003eWe are not responsible for damage caused by humans or pets, or damage occurring after Pets Thing has delivered the product due to usage, storage, cleaning, moving, installation, or environmental factors.\u003c\/li\u003e\n\n\u003cli\u003eMinor crushing, imperfections, stains, or wrinkles to outer packaging caused by shipping companies or the delivery process that do not affect the normal use of the product are not considered quality issues.\u003c\/li\u003e\n\n\u003cli\u003eIf you find obvious discrepancies, damage, or suspected quality issues upon receipt, please contact us within 48 hours of receipt and provide your order number, a complete unboxing video, clear photos, and relevant proof. We reserve the right to refuse requests that are overdue or have insufficient information.\u003c\/li\u003e\n\n\u003cli\u003ePre-order, custom-made, direct-purchase, clearance, sale items, consumables, hygiene products, or items already installed or assembled are generally not eligible for cancellation, exchange, or refund if noted on the product page or confirmed by customer service.\u003c\/li\u003e\n\n\n\u003c\/ul\u003e\n\n\u003c\/details\u003e\n\u003cdetails\u003e\n\u003csummary\u003eWood Products, Pet Furniture, and Assembly\/Installation Services\u003c\/summary\u003e\n\u003cul\u003e\n\n\u003cli\u003eAll wood products, including cat trees, scratching posts, cat houses, and pet furniture, may undergo changes due to uncontrollable factors such as weather, humidity, rain, expansion and contraction, storage environment, or usage methods. No refunds or after-sales arrangements are provided 7 days after receipt, and we are not responsible for consequences caused by these environmental factors.\u003c\/li\u003e\n\n\u003cli\u003ePet furniture or products involving materials such as wood panels, rattan, sisal, fabric, foam, plastic, and metal may involve significant manual labor and processing. Small scratches, dust, indentations, minor color differences, blemishes, or traces of craftsmanship are normal and not quality issues, provided they do not affect overall usability.\u003c\/li\u003e\n\n\u003cli\u003eFor assembled products, you are responsible for any issues resulting from your own installation methods, failure to install according to instructions, uneven placement, loose screws, unsuitable usage environments, or the way your pet uses the item, and you bear the related risks.\u003c\/li\u003e\n\n\u003cli\u003eBefore ordering any assembled products or services from the Pets Thing website, please read the relevant service terms carefully; these terms explain how we or our installation partners will provide assembly services at the location of your choice.\u003c\/li\u003e\n\n\u003cli\u003eBy ordering and paying for any assembly or installation services, you agree to the relevant service terms. Once an order is confirmed, assembly services cannot be canceled, and payments for installation are non-refundable. This fee and cancellation policy does not apply to exchange\/return cases accepted under our company's Return Policy.\u003c\/li\u003e\n\n\u003cli\u003eAll purchasers must assess whether a product is suitable for their pet and home environment, and assume all risks regarding usage and safety. Pets Thing will not be liable for any accidents, injuries, or losses incurred by any purchaser, pet, third party, or property due to the installation, use, storage, or misuse of the product.\u003c\/li\u003e\n\n\n\u003c\/ul\u003e\n\n\u003c\/details\u003e\n\u003cdetails\u003e\n\u003csummary\u003eOrder Cancellation, Refund Processing Fees, and Final Decision Rights\u003c\/summary\u003e\n\u003cul\u003e\n\n\u003cli\u003eFor customers who request an order cancellation and refund after payment, we will deduct 20% of the total order amount as an administrative and payment platform fee. If the order has already been shipped, prepared, scheduled for installation, custom-made, or processed by the supplier, it may not be eligible for cancellation.\u003c\/li\u003e\n\n\u003cli\u003eIf VIP discounts, promo codes, gifts, sale items, or promotional events have separate terms, they will apply alongside these terms. Refund amounts will be calculated based on the actual amount paid, applied discounts, and services rendered.\u003c\/li\u003e\n\n\u003cli\u003eWe reserve the right to refuse any requests for exchanges, returns, refunds, order cancellations, or after-sales service that are unreasonable, malicious, repetitive, overdue, lack sufficient information, or do not comply with these terms.\u003c\/li\u003e\n\n\u003cli\u003eIn case of any dispute, Pets Thing reserves the right of final decision to the extent permitted by law. These terms do not affect mandatory consumer rights under the law.\u003c\/li\u003e\n\n\n\u003c\/ul\u003e\n\n\u003c\/details\u003e\n\u003c\/section\u003e","brand":"Get Dirty Pet Gear","offers":[{"title":"Custom standard model","offer_id":67731031884012,"sku":"PT-TOY-GDP-5121769660","price":579.0,"currency_code":"HKD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0550\/5853\/0481\/files\/pt-gdp-07197628-01.jpg?v=1791974877","url":"https:\/\/petsthing.com.hk\/en\/products\/toss-play-biothane-ball-tug","provider":"毛孩物語Pets Thing Pet Supplies Online Store｜香港寵物貓狗用品專門店：IATA寵物飛機籠、寵物手推車、貓爬架貓樹","version":"1.0","type":"link"}