{"product_id":"tiny-toss-play-biothane-ball-tug","title":"Dirty Pet Gear Tiny Toss \u0026 Play BioThane® Ball Tug | Dog Toy | Shipped Directly from Canada","description":"\u003cp\u003eGet Dirty Pet Gear Tiny Toss \u0026amp; Play BioThane® Ball Tug, provided with original style, size\/capacity, and purchase information, shipped directly from Canada to Hong Kong. Please choose the appropriate style based on your dog's actual measurements, usage scenarios, and the following manufacturer specifications.\u003c\/p\u003e\u003ch2\u003eProduct Features\u003c\/h2\u003e\u003cul\u003e\n\n\u003cli\u003eGet Dirty Pet Gear interactive dog toy\u003c\/li\u003e\n\n\u003cli\u003eOriginal style and size information listed on the product page\u003c\/li\u003e\n\n\u003cli\u003eSuitable for supervised play with the owner\u003c\/li\u003e\n\n\n\u003c\/ul\u003e\u003ch2\u003eSize and Product Specifications\u003c\/h2\u003e\u003ctable\u003e\u003ctbody\u003e\n\n\u003ctr\u003e\n\n\u003cth\u003eOriginal English Name\u003c\/th\u003e\n\n\u003ctd\u003eTiny Toss \u0026amp; Play BioThane® Ball Tug\u003c\/td\u003e\n\n\n\u003c\/tr\u003e\n\n\u003ctr\u003e\n\n\u003cth\u003eBrand\u003c\/th\u003e\n\n\u003ctd\u003eGet Dirty Pet Gear\u003c\/td\u003e\n\u003c\/tr\u003e\n\n\n\u003ctr\u003e\n\n\u003cth\u003eApplicable Pets\u003c\/th\u003e\n\n\u003ctd\u003eDog\u003c\/td\u003e\n\n\n\u003c\/tr\u003e\n\n\u003ctr\u003e\n\n\u003cth\u003eProduct Category\u003c\/th\u003e\n\n\u003ctd\u003eDog Toys\u003c\/td\u003e\n\n\n\u003c\/tr\u003e\n\n\u003ctr\u003e\n\n\u003cth\u003eSize \/ Capacity\u003c\/th\u003e\n\n\u003ctd\u003e18\"; 2\"; 1\/2\"\u003c\/td\u003e\n\n\n\u003c\/tr\u003e\n\n\u003ctr\u003e\n\n\u003cth\u003eOfficial Style\u003c\/th\u003e\n\n\u003ctd\u003eCustom Standard\u003c\/td\u003e\n\n\n\u003c\/tr\u003e\n\n\u003ctr\u003e\n\n\u003cth\u003eMaterial \/ Ingredients\u003c\/th\u003e\n\n\u003ctd\u003eAccording to manufacturer product information and labels\u003c\/td\u003e\n\n\n\u003c\/tr\u003e\n\n\n\u003c\/tbody\u003e\u003c\/table\u003e\u003ch2\u003eUsage and Care Tips\u003c\/h2\u003e\u003cul\u003e\n\n\u003cli\u003ePlease select the appropriate size according to your dog's size and chewing habits.\u003c\/li\u003e\n\n\u003cli\u003eFor interactive use under owner supervision only; not intended as a long-term chew toy.\u003c\/li\u003e\n\n\u003cli\u003eIf there is any damage, loose parts, or small components that could be swallowed, please remove them immediately.\u003c\/li\u003e\n\n\n\u003c\/ul\u003e\u003csection class=\"petsthing-canada-direct-terms\"\u003e\u003ch3\u003eCanada Direct Shipping and Procurement Notes\u003c\/h3\u003e\n\n\u003cul\u003e\n\n\u003cli\u003e\n\n\u003cstrong\u003eEstimated Shipping Time:\u003c\/strong\u003e Products are shipped directly from Canada to Hong Kong. It generally takes 10–14 working days for delivery after payment and order confirmation. Working days do not include Saturdays, Sundays, or public holidays in Hong Kong or Canada. Actual delivery times may be affected by supply, flights, customs clearance, logistics, or weather.\u003c\/li\u003e\n\n\u003cli\u003e\n\n\u003cstrong\u003eProcurement and Warranty:\u003c\/strong\u003e This product is a Canada procurement\/direct shipping item. Unless otherwise stated in writing on the product page, it does not include local Hong Kong manufacturer or agency warranties. Pets Thing does not provide additional commercial warranty services such as repairs, replacement parts, or technical support.\u003c\/li\u003e\n\n\u003cli\u003e\n\n\u003cstrong\u003eVerification Before Ordering:\u003c\/strong\u003e Please verify the size, color, purpose, pet size, and compatibility yourself. Once the order is submitted to the original store in Canada for processing, cancellations or returns due to change of mind, incorrect size selection, or poor fit are generally not accepted.\u003c\/li\u003e\n\n\u003cli\u003e\n\n\u003cstrong\u003ePackaging and Shipping:\u003c\/strong\u003e The brand may update packaging, labels, color schemes, or non-core details. Minor indentations on the outer box caused by long-distance transportation that do not affect product use are generally not considered product quality issues.\u003c\/li\u003e\n\n\n\u003c\/ul\u003e\u003c\/section\u003e\u003csection class=\"petsthing-product-terms\"\u003e\u003cspan class=\"petsthing-product-terms__eyebrow\"\u003ePlease read before purchasing\u003c\/span\u003e\n\u003ch3 id=\"petsthing-product-terms-title\"\u003eProduct Size, Returns, and After-Sales Terms\u003c\/h3\u003e\n\n\u003cp class=\"petsthing-product-terms__intro\"\u003eBy placing an order and making payment on the Pets Thing website, you acknowledge that you have read, understood, and agreed to the following product terms and after-sales arrangements; if there are other specific instructions on the product page, they will apply alongside these terms.\u003c\/p\u003e\n\n\u003cdiv class=\"petsthing-product-terms__summary\"\u003e\n\n\u003cdiv class=\"petsthing-product-terms__summary-item\"\u003eSize, weight capacity, and applicable pet sizes are for reference only; please measure and confirm before purchasing.\u003c\/div\u003e\n\n\u003cdiv class=\"petsthing-product-terms__summary-item\"\u003eItems that have been unsealed, used, or are the wrong size, color, or unsuitable for personal needs are generally not eligible for return or exchange.\u003c\/div\u003e\n\n\u003cdiv class=\"petsthing-product-terms__summary-item\"\u003eRequests for order cancellation and refund after payment will be subject to a 20% processing fee of the total order amount.\u003c\/div\u003e\n\n\u003cdiv class=\"petsthing-product-terms__summary-item\"\u003eAssembly or installation services cannot be canceled once confirmed, and related fees are non-refundable.\u003c\/div\u003e\n\n\n\u003c\/div\u003e\n\n\u003cdetails open=\"\"\u003e\n\u003csummary\u003eNotes on Size, Color, Packaging, and Origin\u003c\/summary\u003e\n\u003cul\u003e\n\n\u003cli\u003eSizes are measured manually and may have a reasonable margin of error of 1-3cm; since all dimensions are hand-measured, please refer to the actual product.\u003c\/li\u003e\n\n\u003cli\u003ePlease measure the required size, placement space, entrance width, pet size, and weight capacity clearly before purchase; requests for exchange, return, or refund after purchase due to size mismatch, weight capacity issues, incorrect color selection, or personal preference will not be accepted.\u003c\/li\u003e\n\n\u003cli\u003eDue to factors such as lighting, shooting equipment, display settings, and different production batches, there may be slight color differences or detail variations between product images and the actual item. Please refer to the actual product for final colors, textures, packaging, and accessories.\u003c\/li\u003e\n\n\u003cli\u003eSome products are made in China and may contain Simplified Chinese packaging, manuals, mainland specification labels, or original factory packaging; these are not considered quality issues or reasons for return\/exchange.\u003c\/li\u003e\n\n\n\u003c\/ul\u003e\n\n\u003c\/details\u003e\n\u003cdetails\u003e\n\u003csummary\u003eExchange, Return, and Refund Restrictions\u003c\/summary\u003e\n\u003cul\u003e\n\n\u003cli\u003eTo avoid contagious diseases and hygiene risks, please consider your pet's needs before purchasing. If the product has been unsealed, used, assembled, had its packaging tape or box torn, or is stained with hair, odors, dirt, or any traces of use, no exchange, return, or refund can be arranged.\u003c\/li\u003e\n\n\u003cli\u003eProducts that cannot be maintained in their complete, brand-new, and resaleable condition—including damaged packaging, missing accessories, lost manuals, removed tags, or damaged items—will not be eligible for exchange, return, or refund.\u003c\/li\u003e\n\n\u003cli\u003eOur company is not responsible for damage caused by humans or pets, or damage resulting from use, storage, cleaning, handling, installation, or environmental factors after the product has been delivered by Pets Thing.\u003c\/li\u003e\n\n\u003cli\u003eExternal packaging compression, incompleteness, stains, or wrinkles caused by shipping companies or the delivery process, provided the product remains functional, are not considered product quality issues.\u003c\/li\u003e\n\n\u003cli\u003eIf obvious errors, damage, or suspected quality issues are found upon receipt, please contact us within 48 hours of delivery and provide the order number, a complete unboxing video, clear photos, and relevant proof. We reserve the right to refuse requests that are overdue or lack sufficient information.\u003c\/li\u003e\n\n\u003cli\u003ePre-orders, custom-made items, procurement items, clearance items, sale items, consumables, hygiene products, and installed or assembled products are generally not eligible for cancellation, return, or refund if specified on the product page or confirmed by customer service.\u003c\/li\u003e\n\n\n\u003c\/ul\u003e\n\n\u003c\/details\u003e\n\u003cdetails\u003e\n\u003csummary\u003eWood Products, Pet Furniture, Assembly, and Installation Services\u003c\/summary\u003e\n\u003cul\u003e\n\n\u003cli\u003eAll wood products, including cat trees, scratching posts, cat houses, and pet furniture, may undergo changes due to uncontrollable factors such as weather, humidity, rain, thermal expansion\/contraction, storage environment, or method of use. We do not provide refunds or after-sales service 7 days after receipt, and our company is not responsible for consequences caused by these environmental factors.\u003c\/li\u003e\n\n\u003cli\u003eProducts involving materials such as wood, rattan, hemp, fabric, foam, plastic, and metal may involve significant manual labor and processing. Minor scratches, dust, indentations, color differences, flaws, or signs of manual craftsmanship that do not affect overall use are normal and not quality issues.\u003c\/li\u003e\n\n\u003cli\u003eRegarding assembled products, you are responsible for any issues arising from your own assembly methods, failure to follow instructions, uneven placement, loose screws, unsuitable environments, or how your pet uses the product.\u003c\/li\u003e\n\n\u003cli\u003ePlease read the relevant service terms carefully before ordering any assembled products or assembly services from the Pets Thing website; these terms explain how our company or installation partners will provide assembly services at the location of your choice.\u003c\/li\u003e\n\n\u003cli\u003eBy placing an order and paying for any assembly or installation services, you agree to the relevant service terms. Once confirmed, assembly services cannot be canceled, and installation fees are non-refundable. This fee and cancellation policy do not apply to returns\/exchanges already accepted under our policy.\u003c\/li\u003e\n\n\u003cli\u003eAll purchasers must evaluate whether the product is suitable for their pets and home environment and assume all risks of use and safety. Pets Thing will not be responsible for any accidents, injuries, or losses to purchasers, pets, third parties, or property arising from the installation, use, storage, or misuse of products.\u003c\/li\u003e\n\n\n\u003c\/ul\u003e\n\n\u003c\/details\u003e\n\u003cdetails\u003e\n\u003csummary\u003eOrder Cancellation, Refund Processing Fees, and Final Authority\u003c\/summary\u003e\n\u003cul\u003e\n\n\u003cli\u003eFor any customer-initiated order cancellation and refund requests after payment, our company will deduct 20% of the total order amount as an administrative and payment platform fee. If the order has already been shipped, prepared, scheduled for installation, custom-made, or handed over to suppliers for processing, it may not be eligible for cancellation.\u003c\/li\u003e\n\n\u003cli\u003eIf VIP offers, discount codes, gifts, sales, or promotional activities have separate terms, they will apply alongside these terms. Refund amounts will be based on the actual amount paid, benefits used, and services already provided.\u003c\/li\u003e\n\n\u003cli\u003eOur company reserves the right to refuse any unreasonable, malicious, repetitive, expired, incomplete, or non-compliant requests for exchange, return, refund, order cancellation, or after-sales service.\u003c\/li\u003e\n\n\u003cli\u003eIn case of any dispute, Pets Thing reserves the right of final decision to the extent permitted by law. These terms do not affect consumer rights that cannot be excluded by law.\u003c\/li\u003e\n\n\n\u003c\/ul\u003e\n\n\u003c\/details\u003e\n\u003c\/section\u003e","brand":"Get Dirty Pet Gear","offers":[{"title":"Customized standard model","offer_id":67731030376684,"sku":"PT-TOY-GDP-5306187964","price":579.0,"currency_code":"HKD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0550\/5853\/0481\/files\/pt-gdp-62247868-01.jpg?v=1791974865","url":"https:\/\/petsthing.com.hk\/en\/products\/tiny-toss-play-biothane-ball-tug","provider":"毛孩物語Pets Thing Pet Supplies Online Store｜香港寵物貓狗用品專門店：IATA寵物飛機籠、寵物手推車、貓爬架貓樹","version":"1.0","type":"link"}