{"product_id":"odorgon-pet-odor-eliminator-ca","title":"Odorgon Pet Odor Neutralizer Spray | Shipped from Canada | Pets Thing","description":"\u003cp\u003eOdorgon Pet Odor Neutralizing Spray is an external use\/environmental care product for cats and dogs, available in 2 oz\/8 oz sizes.\u003c\/p\u003e\u003ch2\u003eProduct Features\u003c\/h2\u003e\u003cul\u003e\n\n\u003cli\u003eSupplied by the official Canadian brand online store\u003c\/li\u003e\n\n\u003cli\u003eProduct Type: External pet care\u003c\/li\u003e\n\n\u003cli\u003eSuitable for: Cats and dogs\u003c\/li\u003e\n\n\n\u003c\/ul\u003e\u003ch2\u003eSpecifications and Package Contents\u003c\/h2\u003e\u003ctable\u003e\u003ctbody\u003e\n\n\u003ctr\u003e\n\n\u003cth\u003eBrand\u003c\/th\u003e\n\n\u003ctd\u003eOdorGon\u003c\/td\u003e\n\n\n\u003c\/tr\u003e\n\n\u003ctr\u003e\n\n\u003cth\u003eAvailable Sizes\u003c\/th\u003e\n\n\u003ctd\u003e2 oz\/8 oz\u003c\/td\u003e\n\n\n\u003c\/tr\u003e\n\n\u003ctr\u003e\n\n\u003cth\u003ePackage Contents\u003c\/th\u003e\n\n\u003ctd\u003eSupplied according to the selected package size; actual capacity, quantity, and style are subject to the options and original manufacturer's packaging\u003c\/td\u003e\n\n\n\u003c\/tr\u003e\n\n\n\u003c\/tbody\u003e\u003c\/table\u003e\u003ch2\u003eUsage and Precautions\u003c\/h2\u003e\u003cp\u003eFor external use or use on environmental surfaces only; please read the original manufacturer's label first and test on a small area. Avoid contact with eyes, nose, mouth, and damaged skin. If discomfort occurs, discontinue use and consult a veterinarian.\u003c\/p\u003e\u003csection class=\"petsthing-canada-direct-terms\"\u003e\u003ch3\u003eCanada Direct Shipping and Proxy Purchase Tips\u003c\/h3\u003e\n\n\u003cul\u003e\n\n\u003cli\u003e\n\n\u003cstrong\u003eEstimated Delivery Time:\u003c\/strong\u003eProducts are arranged for direct shipping from Canada to Hong Kong. Delivery is generally expected within 10–14 business days after payment and order confirmation. Business days do not include Saturdays, Sundays, or public holidays in Hong Kong or Canada. Actual delivery times may be affected by supply, flights, customs clearance, logistics, or weather.\u003c\/li\u003e\n\n\u003cli\u003e\n\n\u003cstrong\u003eProxy Purchase and Maintenance:\u003c\/strong\u003eThis product is purchased through a Canadian proxy\/shipped directly from Canada. Unless otherwise stated in writing on the product page, there is no local manufacturer's or agent's maintenance in Hong Kong. Pets Thing does not separately provide commercial maintenance services such as repairs, parts replacement, or technical support.\u003c\/li\u003e\n\n\u003cli\u003e\n\n\u003cstrong\u003ePre-Order Checklist:\u003c\/strong\u003ePlease check the size, color, intended use, your pet's size, and suitability yourself. Once the order has been handed over to the original store in Canada, cancellations, returns, or exchanges due to a change of mind, incorrect specification selection, or ill-fitting are generally not accepted.\u003c\/li\u003e\n\n\u003cli\u003e\n\n\u003cstrong\u003ePackaging and Shipping:\u003c\/strong\u003eThe brand may update packaging, labels, color schemes, or non-core details. Minor dents to the outer box caused by long-distance shipping that do not affect product use are generally not considered product quality issues.\u003c\/li\u003e\n\n\n\u003c\/ul\u003e\u003c\/section\u003e\u003csection class=\"petsthing-product-terms\"\u003e\u003cspan class=\"petsthing-product-terms__eyebrow\"\u003ePlease Read Before Purchase\u003c\/span\u003e\n\u003ch3 id=\"petsthing-product-terms-title\"\u003eProduct Dimensions, Returns, Exchanges, and After-Sales Terms\u003c\/h3\u003e\n\n\u003cp class=\"petsthing-product-terms__intro\"\u003eBy placing an order and making payment on the Pets Thing website, you acknowledge that you have read, understood, and agreed to the following product terms and after-sales arrangements. If there are special instructions on the product page, they will apply together with these terms.\u003c\/p\u003e\n\n\u003cdiv class=\"petsthing-product-terms__summary\"\u003e\n\n\u003cdiv class=\"petsthing-product-terms__summary-item\"\u003eDimensions, weight capacity, and suitable sizes are for reference only. Please measure and confirm yourself before purchasing.\u003c\/div\u003e\n\n\u003cdiv class=\"petsthing-product-terms__summary-item\"\u003eReturns or exchanges are generally not accepted for opened, used, incorrectly sized, incorrectly colored, or unsuitable items.\u003c\/div\u003e\n\n\u003cdiv class=\"petsthing-product-terms__summary-item\"\u003eIf you request an order cancellation and refund after payment, a 20% processing fee of the total order amount will be deducted.\u003c\/div\u003e\n\n\u003cdiv class=\"petsthing-product-terms__summary-item\"\u003eOnce confirmed, assembly or installation services cannot be canceled, and the associated fees will not be refunded.\u003c\/div\u003e\n\n\n\u003c\/div\u003e\n\n\u003cdetails open=\"\"\u003e\n\u003csummary\u003eDimensions, Colors, Packaging, and Country of Origin Descriptions\u003c\/summary\u003e\n\u003cul\u003e\n\n\u003cli\u003eDimensions are measured manually and may have a reasonable error of 1–3 cm. As all dimensions are measured by hand, please refer to the actual product.\u003c\/li\u003e\n\n\u003cli\u003ePlease measure the required dimensions, placement space, entrance width, your pet's size, and weight requirements before purchasing. We do not accept exchanges, returns, or refunds after purchase due to incorrect product dimensions, insufficient weight capacity, incorrect color selection, or failure to meet personal needs.\u003c\/li\u003e\n\n\u003cli\u003eDue to factors such as lighting during photography, photography equipment, display settings, and different production batches, there may be slight color differences or detail variations between product images and the actual product. The final color, texture, packaging, and accessories are subject to the actual product.\u003c\/li\u003e\n\n\u003cli\u003eSome products are made in China or contain Simplified Chinese packaging, Simplified Chinese instructions, Mainland China specification labels, or original manufacturer packaging. Such circumstances do not constitute quality issues or grounds for exchange or return.\u003c\/li\u003e\n\n\n\u003c\/ul\u003e\n\n\u003c\/details\u003e\n\u003cdetails\u003e\n\u003csummary\u003eRestrictions on Exchanges, Returns, and Refunds\u003c\/summary\u003e\n\u003cul\u003e\n\n\u003cli\u003eTo prevent the transmission of contact diseases and hygiene risks, please consider your pet's needs before purchasing. If the product has been opened, tested, assembled, had its packaging tape or box torn, or has hair, odors, stains, or any signs of use, exchanges, returns, or refunds cannot be arranged.\u003c\/li\u003e\n\n\u003cli\u003eProducts that are not kept intact, brand new, and in a condition suitable for resale—including damaged packaging, missing accessories, lost instructions, removed tags, damaged or incomplete products—will not be eligible for exchange, return, or refund.\u003c\/li\u003e\n\n\u003cli\u003eThe company is not responsible for damage caused by people or pets, or damage caused by use, storage, cleaning, handling, installation, or environmental factors after the product has been delivered by Pets Thing.\u003c\/li\u003e\n\n\u003cli\u003eDents, incompleteness, stains, or wrinkles to the outer packaging caused by the shipping company or delivery process that do not affect normal product use are not considered product quality issues.\u003c\/li\u003e\n\n\u003cli\u003eIf you discover obvious omissions, damage, or suspected quality issues upon receipt, please contact the company within 48 hours of receipt and provide the order number, a complete unboxing video, clear photos, and relevant evidence. The company reserves the right to refuse processing if the request is overdue or the information is insufficient.\u003c\/li\u003e\n\n\u003cli\u003ePre-orders, custom-made items, proxy purchases, clearance items, special offers, consumables, hygiene products, and pre-installed or pre-assembled products generally cannot be canceled, returned, exchanged, or refunded, as stated on the product page or confirmed by customer service.\u003c\/li\u003e\n\n\n\u003c\/ul\u003e\n\n\u003c\/details\u003e\n\u003cdetails\u003e\n\u003csummary\u003eWooden Products, Pet Furniture, Assembly, and Installation Services\u003c\/summary\u003e\n\u003cul\u003e\n\n\u003cli\u003eAll wooden products, including cat trees, scratching posts, cat houses, and pet furniture, may change due to uncontrollable factors such as weather, humidity, rain, thermal contraction and expansion, storage environment, or usage methods. No refunds or after-sales arrangements will be provided after 7 days from receipt. The company is not responsible for consequences caused by such environmental factors.\u003c\/li\u003e\n\n\u003cli\u003ePet furniture or products involving materials such as wooden boards, rattan, hemp, fabric, foam, plastic, and metal may involve extensive manual production and processing. Minor surface scratches, dust, dents, color differences, flaws, or handmade marks that do not affect overall use are normal and are not quality issues.\u003c\/li\u003e\n\n\u003cli\u003eRegarding assembled products, if problems arise due to personal installation methods, failure to follow the instructions, uneven placement, loose screws, unsuitable usage environments, or improper pet usage, you must handle the issue yourself and bear the associated risks.\u003c\/li\u003e\n\n\u003cli\u003eBefore ordering any assembled products or assembly services from the Pets Thing website, please carefully read the relevant service terms. These terms explain how the company or its installation partners will provide assembly services at your selected location.\u003c\/li\u003e\n\n\u003cli\u003eBy placing an order and paying for any assembly or installation service, you agree to the relevant service terms. Once the order is confirmed, assembly services cannot be canceled, and installation service fees will not be refunded. This processing fee and cancellation arrangement do not apply to returns or exchanges accepted under the company's return and exchange policy.\u003c\/li\u003e\n\n\u003cli\u003eAll purchasers must assess whether the product is suitable for their pet and home environment and bear the risks of use and safety. Pets Thing will not be responsible for any accidents, injuries, or losses involving any purchaser, pet, third party, or property caused by the installation, use, storage, or misuse of the product.\u003c\/li\u003e\n\n\n\u003c\/ul\u003e\n\n\u003c\/details\u003e\n\u003cdetails\u003e\n\u003csummary\u003eOrder Cancellations, Refund Processing Fees, and Final Decision-Making Authority\u003c\/summary\u003e\n\u003cul\u003e\n\n\u003cli\u003eIf a customer requests an order cancellation and refund after payment, the company will deduct 20% of the total order amount as an administrative and payment platform processing fee. If the order has been shipped, prepared, scheduled for installation, customized, or handed over to the supplier, it may not be eligible for cancellation.\u003c\/li\u003e\n\n\u003cli\u003eIf VIP offers, discount codes, free gifts, special offers, or promotional activities have separate terms, they will apply together with these terms. The refund amount will be based on the actual payment amount, used benefits, and services provided.\u003c\/li\u003e\n\n\u003cli\u003eThe company reserves the right to refuse any unreasonable, malicious, repetitive, overdue, insufficiently documented, or non-compliant requests for exchanges, returns, refunds, order cancellations, or after-sales service.\u003c\/li\u003e\n\n\u003cli\u003eIn the event of any dispute, Pets Thing reserves the final decision-making authority within the limits permitted by law. These terms do not affect consumer rights that cannot be excluded by law.\u003c\/li\u003e\n\n\n\u003c\/ul\u003e\n\n\u003c\/details\u003e\n\u003c\/section\u003e","brand":"OdorGon","offers":[{"title":"2 oz","offer_id":68145605181676,"sku":"PT-NAT-49246534631732","price":619.0,"currency_code":"HKD","in_stock":true},{"title":"8 ounces","offer_id":68145605214444,"sku":"PT-NAT-49246534664500","price":659.0,"currency_code":"HKD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0550\/5853\/0481\/files\/odorgon-pet-odor-eliminator-ca-01.jpg?v=1794345030","url":"https:\/\/petsthing.com.hk\/en\/products\/odorgon-pet-odor-eliminator-ca","provider":"毛孩物語Pets Thing Pet Supplies Online Store｜香港寵物貓狗用品專門店：IATA寵物飛機籠、寵物手推車、貓爬架貓樹","version":"1.0","type":"link"}