{"product_id":"chill-seeker-cooling-dog-hat","title":"Canada Pooch Chill Seeker Cooling Hat | Dog Apparel | Direct from Canada","description":"\u003cp\u003eThe Canada Pooch Chill Seeker Cooling Hat is provided with original styles, sizes\/capacities, and purchase information, shipped directly from Canada to Hong Kong. Please choose the appropriate style based on your dog's actual measurements, intended usage, and the original specifications listed below.\u003c\/p\u003e\u003ch2\u003eProduct Features\u003c\/h2\u003e\u003cul\u003e\n\n\u003cli\u003eCanada Pooch cooling apparel for dogs\u003c\/li\u003e\n\n\u003cli\u003eUse by adding water or keeping damp according to original manufacturer instructions\u003c\/li\u003e\n\n\u003cli\u003eOriginal colors and sizing options maintained\u003c\/li\u003e\n\n\n\u003c\/ul\u003e\u003ch2\u003eSize and Product Specifications\u003c\/h2\u003e\u003ctable\u003e\u003ctbody\u003e\n\n\u003ctr\u003e\n\n\u003cth\u003eOriginal English Name\u003c\/th\u003e\n\n\u003ctd\u003eChill Seeker Cooling Hat\u003c\/td\u003e\n\n\n\u003c\/tr\u003e\n\n\u003ctr\u003e\n\n\u003cth\u003eBrand\u003c\/th\u003e\n\n\u003ctd\u003eCanada Pooch\u003c\/td\u003e\n\n\n\u003c\/tr\u003e\n\n\u003ctr\u003e\n\n\u003cth\u003eApplicable Pets\u003c\/th\u003e\n\n\u003ctd\u003eDogs\u003c\/td\u003e\n\n\n\u003c\/tr\u003e\n\n\u003ctr\u003e\n\n\u003cth\u003eProduct Category\u003c\/th\u003e\n\n\u003ctd\u003eDog Apparel\u003c\/td\u003e\n\n\n\u003c\/tr\u003e\n\n\u003ctr\u003e\n\n\u003cth\u003eSize \/ Capacity\u003c\/th\u003e\n\n\u003ctd\u003eSize: S \/ M \/ L \/ XL\u003c\/td\u003e\n\n\n\u003c\/tr\u003e\n\n\u003ctr\u003e\n\n\u003cth\u003eOfficial Styles\u003c\/th\u003e\n\n\u003ctd\u003eBlue Green; Neon Pink; S; M; L; XL\u003c\/td\u003e\n\n\n\u003c\/tr\u003e\n\n\u003ctr\u003e\n\n\u003cth\u003eMaterials \/ Ingredients\u003c\/th\u003e\n\n\u003ctd\u003eAs per original product information and labels\u003c\/td\u003e\n\n\n\u003c\/tr\u003e\n\n\n\u003c\/tbody\u003e\u003c\/table\u003e\u003ch2\u003eUsage and Care Tips\u003c\/h2\u003e\u003cul\u003e\n\n\u003cli\u003eMeasure your dog's neck, chest, back length, or paw size before placing an order and compare with the original specifications listed on the product page.\u003c\/li\u003e\n\n\u003cli\u003eFor the first time wearing, trial for a short period and observe activity level, skin condition, and breathing.\u003c\/li\u003e\n\n\u003cli\u003eHandle according to the original cleaning instructions; discontinue use if buckles, seams, or soles are damaged.\u003c\/li\u003e\n\n\n\u003c\/ul\u003e\u003csection class=\"petsthing-canada-direct-terms\"\u003e\u003ch3\u003eDirect Shipping and Procurement Notes\u003c\/h3\u003e\n\n\u003cul\u003e\n\n\u003cli\u003e\n\n\u003cstrong\u003eEstimated Delivery Time:\u003c\/strong\u003e Items are shipped directly from Canada to Hong Kong. Delivery is generally expected within 10–14 working days after payment and order confirmation; working days exclude Saturdays, Sundays, and public holidays in Hong Kong or Canada. Actual time may be affected by supply, flights, customs clearance, logistics, or weather.\u003c\/li\u003e\n\n\u003cli\u003e\n\n\u003cstrong\u003eProcurement and Warranty:\u003c\/strong\u003e This item is a Canada procurement\/direct-ship item. Unless otherwise stated in writing on the product page, no local Hong Kong manufacturer or agency warranty is provided. Pets Thing does not provide separate commercial warranty services such as repairs, parts replacement, or technical support.\u003c\/li\u003e\n\n\u003cli\u003e\n\n\u003cstrong\u003eVerification Before Ordering:\u003c\/strong\u003e Please verify the size, color, purpose, pet's physique, and suitability yourself. Once the order is processed by the original Canadian store, requests for cancellation, return, or exchange due to change of mind, incorrect specifications, or improper fit are generally not accepted.\u003c\/li\u003e\n\n\u003cli\u003e\n\n\u003cstrong\u003ePackaging and Transportation:\u003c\/strong\u003e The brand may update packaging, labels, color schemes, or non-core details. Minor box indentations caused by long-distance transport that do not affect the product's use are generally not considered product quality issues.\u003c\/li\u003e\n\n\n\u003c\/ul\u003e\u003c\/section\u003e\u003csection class=\"petsthing-product-terms\"\u003e\u003cspan class=\"petsthing-product-terms__eyebrow\"\u003ePlease read before purchasing\u003c\/span\u003e\n\u003ch3 id=\"petsthing-product-terms-title\"\u003eProduct Size, Return, and After-Sales Terms\u003c\/h3\u003e\n\n\u003cp class=\"petsthing-product-terms__intro\"\u003eBy placing an order and making payment on the Pets Thing website, you acknowledge that you have read, understood, and agreed to the following product terms and after-sales arrangements. If there are special instructions on the product page, they will apply in conjunction with these terms.\u003c\/p\u003e\n\n\u003cdiv class=\"petsthing-product-terms__summary\"\u003e\n\n\u003cdiv class=\"petsthing-product-terms__summary-item\"\u003eSizes, weight capacities, and applicable body types are for reference only. Please measure and confirm before purchasing.\u003c\/div\u003e\n\n\u003cdiv class=\"petsthing-product-terms__summary-item\"\u003eProducts that have been unsealed, used, are the wrong size, wrong color, or do not meet personal needs are generally not eligible for return or exchange.\u003c\/div\u003e\n\n\u003cdiv class=\"petsthing-product-terms__summary-item\"\u003eRequests to cancel orders and receive refunds after payment will incur a 20% processing fee deducted from the total order amount.\u003c\/div\u003e\n\n\u003cdiv class=\"petsthing-product-terms__summary-item\"\u003eAssembly or installation services cannot be cancelled once confirmed, and related payments are non-refundable.\u003c\/div\u003e\n\n\n\u003c\/div\u003e\n\n\u003cdetails open=\"\"\u003e\n\u003csummary\u003eSize, Color, Packaging, and Origin Explanations\u003c\/summary\u003e\n\u003cul\u003e\n\n\u003cli\u003eSizes are measured manually; a reasonable error of 1-3cm may occur. As all sizes are measured by hand, please refer to the actual product.\u003c\/li\u003e\n\n\u003cli\u003ePlease measure the required size, placement space, entrance width, pet body type, and weight capacity needs clearly before purchasing. We do not accept returns or refunds after purchase due to size mismatch, weight capacity issues, incorrect color choices, or personal requirements.\u003c\/li\u003e\n\n\u003cli\u003eDue to factors such as lighting, shooting equipment, display settings, and different production batches, there may be slight color differences or detail variations between product images and the actual item. Please refer to the actual product for final color, texture, packaging, and accessories.\u003c\/li\u003e\n\n\u003cli\u003eSome items are manufactured in China and may contain Simplified Chinese packaging, Simplified Chinese manuals, mainland specification labels, or original packaging; these do not constitute quality issues or reasons for return.\u003c\/li\u003e\n\n\n\u003c\/ul\u003e\n\n\u003c\/details\u003e\n\u003cdetails\u003e\n\u003csummary\u003eExchange, Return, and Refund Restrictions\u003c\/summary\u003e\n\u003cul\u003e\n\n\u003cli\u003eTo avoid health risks and cross-contamination, please consider your pet's usage needs before purchasing. If the item has been unsealed, tried on, assembled, had packaging tape or boxes torn, or is stained with hair, odors, or any signs of use, it is not eligible for return or exchange.\u003c\/li\u003e\n\n\u003cli\u003eItems that cannot be kept in their original, brand-new, and resaleable condition—including damaged packaging, missing accessories, lost manuals, removed tags, or damaged\/incomplete items—will not be eligible for exchange, return, or refund.\u003c\/li\u003e\n\n\u003cli\u003eWe are not responsible for damage caused by humans or pets, or damage resulting from use, storage, cleaning, handling, installation, or environmental factors after the item is delivered by Pets Thing.\u003c\/li\u003e\n\n\u003cli\u003eOuter packaging that is crushed, incomplete, stained, or wrinkled due to transport but does not affect the product's normal use is not considered a quality issue.\u003c\/li\u003e\n\n\u003cli\u003eIf you discover obvious errors, damage, or suspected quality issues upon receipt, please contact us within 48 hours of delivery, providing the order number, a complete unboxing video, clear photos, and relevant proof. We reserve the right to refuse requests that are late or lack sufficient information.\u003c\/li\u003e\n\n\u003cli\u003ePre-ordered, custom-made, procured, clearance, discounted, consumable, sanitary, or already installed\/assembled items are generally not eligible for cancellation, return, or refund if specified on the product page or by customer service.\u003c\/li\u003e\n\n\n\u003c\/ul\u003e\n\n\u003c\/details\u003e\n\u003cdetails\u003e\n\u003csummary\u003eWood Products, Pet Furniture, Assembly and Installation Services\u003c\/summary\u003e\n\u003cul\u003e\n\n\u003cli\u003eAll wood products, including cat trees, scratching posts, cat houses, and pet furniture, may change due to uncontrollable factors such as weather, humidity, rain, thermal expansion\/contraction, storage environment, or usage methods. We do not provide refunds or after-sales arrangements after 7 days of receipt, and we are not responsible for consequences caused by these environmental factors.\u003c\/li\u003e\n\n\u003cli\u003ePet furniture or items involving materials like wood, rattan, sisal, fabric, sponge, plastic, and metal may involve significant manual production and handling. Minor surface scratches, dust, indentations, slight color variations, minor flaws, or marks of manual craftsmanship are considered normal and are not quality issues if they do not affect overall use.\u003c\/li\u003e\n\n\u003cli\u003eFor assembled items, if problems arise due to personal installation methods, failure to follow instructions, uneven placement, loose screws, unsuitable environments, or how the pet uses the item, you are responsible for resolving the issue and bearing the risks.\u003c\/li\u003e\n\n\u003cli\u003ePlease carefully read the relevant service terms before ordering any assembly products or services from the Pets Thing website; these terms explain how we or our installation partners will provide assembly services at your chosen location.\u003c\/li\u003e\n\n\u003cli\u003eBy ordering and paying for any assembly or installation service, you agree to the relevant terms; once the order is confirmed, the assembly service cannot be cancelled, and the installation fee will not be refunded. This fee and cancellation policy do not apply to returns accepted under our return and exchange policy.\u003c\/li\u003e\n\n\u003cli\u003eAll purchasers must assess whether the product is suitable for their pet and home environment and assume all risks of use and safety. Pets Thing will not be liable for any accidents, damage, or loss to purchasers, pets, third parties, or property occurring from the installation, use, storage, or misuse of products.\u003c\/li\u003e\n\n\n\u003c\/ul\u003e\n\n\u003c\/details\u003e\n\u003cdetails\u003e\n\u003csummary\u003eOrder Cancellation, Refund Processing Fees, and Final Decision Rights\u003c\/summary\u003e\n\u003cul\u003e\n\n\u003cli\u003eFor any customer who requests a cancellation and refund after payment, we will deduct 20% of the total order amount as an administrative and payment platform fee. If the order has been shipped, prepared for shipment, scheduled for installation, custom-made, or handed over to the supplier, cancellation may not be possible.\u003c\/li\u003e\n\n\u003cli\u003eVIP offers, discount codes, gifts, sales, or promotional activity terms apply alongside these terms. Refund amounts will be based on the actual amount paid, discounts used, and services rendered.\u003c\/li\u003e\n\n\u003cli\u003eWe reserve the right to refuse all unreasonable, malicious, repetitive, overdue, insufficient, or non-compliant requests for exchange, return, refund, order cancellation, or after-sales service.\u003c\/li\u003e\n\n\u003cli\u003eIn case of any disputes, Pets Thing reserves the right of final decision within the scope permitted by law. These terms do not affect consumer rights that cannot be excluded by law.\u003c\/li\u003e\n\n\n\u003c\/ul\u003e\n\n\u003c\/details\u003e\n\u003c\/section\u003e","brand":"Canada Pooch","offers":[{"title":"Neon Pink \/ S","offer_id":67730980372716,"sku":"PT-APP-CPO-3810114665","price":579.0,"currency_code":"HKD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0550\/5853\/0481\/files\/pt-cpo-23182441-01.jpg?v=1791974813","url":"https:\/\/petsthing.com.hk\/en\/products\/chill-seeker-cooling-dog-hat","provider":"毛孩物語Pets Thing Pet Supplies Online Store｜香港寵物貓狗用品專門店：IATA寵物飛機籠、寵物手推車、貓爬架貓樹","version":"1.0","type":"link"}