{"product_id":"bee-pollen","title":"North Hound Life Pollen Power Canadian Bee Pollen | Made in Canada | Pets Thing","description":"\u003cp\u003eDog nutritional products formulated and produced in Canada; the original manufacturer's specification is 140g\/can. Key formulation ingredient: bee pollen from Ontario, Canada.\u003c\/p\u003e\u003ch2\u003eProduct Features\u003c\/h2\u003e\u003cul\u003e\n\n\u003cli\u003eFormulated and produced in Canada by North Hound Life\u003c\/li\u003e\n\n\u003cli\u003eOriginal manufacturer's specification: 140g\/can\u003c\/li\u003e\n\n\u003cli\u003eKey formulation ingredient: bee pollen from Ontario, Canada\u003c\/li\u003e\n\n\n\u003c\/ul\u003e\u003ch2\u003eSpecifications and Key Ingredients\u003c\/h2\u003e\u003ctable\u003e\u003ctbody\u003e\n\n\u003ctr\u003e\n\n\u003cth\u003eSpecifications\u003c\/th\u003e\n\n\u003ctd\u003e140g\/can\u003c\/td\u003e\n\n\n\u003c\/tr\u003e\n\n\u003ctr\u003e\n\n\u003cth\u003eKey Formulation Ingredient\u003c\/th\u003e\n\n\u003ctd\u003eBee pollen from Ontario, Canada\u003c\/td\u003e\n\n\n\u003c\/tr\u003e\n\n\u003ctr\u003e\n\n\u003cth\u003eCountry of Formulation and Production\u003c\/th\u003e\n\n\u003ctd\u003eFormulated and produced in Canada\u003c\/td\u003e\n\n\n\u003c\/tr\u003e\n\n\n\u003c\/tbody\u003e\u003c\/table\u003e\u003ch2\u003eFeeding and Precautions\u003c\/h2\u003e\u003cp\u003ePlease follow the manufacturer's label, the dog's weight, and the recommended serving size when mixing with food, and provide fresh water. Supplements cannot replace a balanced diet, veterinary diagnosis, or prescription treatment. Please consult a veterinarian before use if your dog is taking medication, pregnant, nursing, has a chronic medical condition, known food sensitivities, or requires the concurrent use of multiple supplements. Discontinue use if any discomfort occurs.\u003c\/p\u003e\u003csection class=\"petsthing-canada-direct-terms\"\u003e\u003ch3\u003eCanada Direct Shipping and Proxy Purchase Notice\u003c\/h3\u003e\n\n\u003cul\u003e\n\n\u003cli\u003e\n\n\u003cstrong\u003eEstimated Delivery Time:\u003c\/strong\u003eProducts are arranged for direct shipping from Canada to Hong Kong. Delivery is generally expected within 10–14 business days after payment and order confirmation. Business days do not include Saturdays, Sundays, or public holidays in Hong Kong or Canada. Actual delivery times may be affected by supply, flights, customs clearance, logistics, or weather conditions.\u003c\/li\u003e\n\n\u003cli\u003e\n\n\u003cstrong\u003eProxy Purchase and Maintenance:\u003c\/strong\u003eThis product is purchased through a Canadian proxy or shipped directly from Canada. Unless otherwise stated in writing on the product page, no local manufacturer's or agent's maintenance is available in Hong Kong. Pets Thing does not separately provide commercial maintenance services such as repairs, parts replacement, or technical support.\u003c\/li\u003e\n\n\u003cli\u003e\n\n\u003cstrong\u003ePre-Order Checklist:\u003c\/strong\u003ePlease check the size, color, intended use, pet size, and suitability yourself. Once the order has been handed over to the original store in Canada for processing, cancellations, returns, or exchanges due to a change of mind, incorrect specification selection, or unsuitability are generally not accepted.\u003c\/li\u003e\n\n\u003cli\u003e\n\n\u003cstrong\u003ePackaging and Shipping:\u003c\/strong\u003eThe brand may update packaging, labels, color schemes, or non-essential details. Minor dents to the outer box caused by long-distance shipping that do not affect product use are generally not considered product quality issues.\u003c\/li\u003e\n\n\n\u003c\/ul\u003e\u003c\/section\u003e\u003csection class=\"petsthing-product-terms\"\u003e\u003cspan class=\"petsthing-product-terms__eyebrow\"\u003ePlease Read Before Purchase\u003c\/span\u003e\n\u003ch3 id=\"petsthing-product-terms-title\"\u003eProduct Dimensions, Returns, Exchanges, and After-Sales Terms\u003c\/h3\u003e\n\n\u003cp class=\"petsthing-product-terms__intro\"\u003eBy placing an order and making payment on the Pets Thing website, you acknowledge that you have read, understood, and agreed to the following product terms and after-sales arrangements. Any special instructions on the product page will apply together with these terms.\u003c\/p\u003e\n\n\u003cdiv class=\"petsthing-product-terms__summary\"\u003e\n\n\u003cdiv class=\"petsthing-product-terms__summary-item\"\u003eDimensions, weight capacity, and suitable sizes are for reference only. Please measure and confirm yourself before purchase.\u003c\/div\u003e\n\n\u003cdiv class=\"petsthing-product-terms__summary-item\"\u003eReturns or exchanges are generally not available for items that have been unsealed, used, are the wrong size, are the wrong color, or do not meet personal needs.\u003c\/div\u003e\n\n\u003cdiv class=\"petsthing-product-terms__summary-item\"\u003eIf you request to cancel an order and receive a refund after payment, a processing fee of 20% of the total order amount will be deducted.\u003c\/div\u003e\n\n\u003cdiv class=\"petsthing-product-terms__summary-item\"\u003eOnce confirmed, assembly or installation services cannot be canceled, and the associated fees will not be refunded.\u003c\/div\u003e\n\n\n\u003c\/div\u003e\n\n\u003cdetails open=\"\"\u003e\n\u003csummary\u003eDimensions, Colors, Packaging, and Country of Origin Descriptions\u003c\/summary\u003e\n\u003cul\u003e\n\n\u003cli\u003eDimensions are measured manually and may have a reasonable margin of error of 1–3 cm. As all dimensions are measured by hand, please refer to the actual product.\u003c\/li\u003e\n\n\u003cli\u003ePlease measure the required dimensions, placement space, entrance width, pet size, and weight requirements before purchase. We do not accept exchanges, returns, or refunds after purchase due to incorrect product dimensions, insufficient weight capacity, incorrect color selection, or failure to meet personal needs.\u003c\/li\u003e\n\n\u003cli\u003eDue to factors such as lighting during photography, photography equipment, display settings, and different production batches, there may be slight color differences or detail variations between product images and the actual product. Please refer to the actual product for the final color, texture, packaging, and accessories.\u003c\/li\u003e\n\n\u003cli\u003eSome products are manufactured in China or contain Simplified Chinese packaging, Simplified Chinese instructions, Mainland China specification labels, or original manufacturer packaging. Such circumstances do not constitute quality issues or grounds for returns or exchanges.\u003c\/li\u003e\n\n\n\u003c\/ul\u003e\n\n\u003c\/details\u003e\n\u003cdetails\u003e\n\u003csummary\u003eRestrictions on Exchanges, Returns, and Refunds\u003c\/summary\u003e\n\u003cul\u003e\n\n\u003cli\u003eTo prevent the transmission of infectious diseases and hygiene risks, please consider your pet's needs before purchase. If the product has been unsealed, tested, assembled, had its packaging tape or box torn, or has hair, odors, stains, or any signs of use, exchanges, returns, or refunds will not be available.\u003c\/li\u003e\n\n\u003cli\u003eProducts that are not kept intact, brand new, and in a condition suitable for resale—including damaged packaging, missing accessories, lost instructions, removed tags, damaged or incomplete products—will not be eligible for exchanges, returns, or refunds.\u003c\/li\u003e\n\n\u003cli\u003ePets Thing is not responsible for damage caused by human or pet handling, or damage resulting from use, storage, cleaning, handling, installation, or environmental factors after the product has been delivered by Pets Thing.\u003c\/li\u003e\n\n\u003cli\u003eDents, incompleteness, stains, or wrinkles to the outer packaging caused by the shipping company or during delivery that do not affect normal product use are not considered product quality issues.\u003c\/li\u003e\n\n\u003cli\u003eIf you discover obvious omissions, damage, or suspected quality issues upon receipt, please contact us within 48 hours of receipt and provide the order number, a complete unboxing video, clear photos, and relevant evidence. We reserve the right to refuse processing if the request is made after the deadline or if the information is insufficient.\u003c\/li\u003e\n\n\u003cli\u003ePre-orders, custom-made items, proxy purchases, clearance items, special offers, consumables, hygiene products, and pre-installed or pre-assembled products generally cannot be canceled, returned, exchanged, or refunded, as stated on the product page or confirmed by customer service.\u003c\/li\u003e\n\n\n\u003c\/ul\u003e\n\n\u003c\/details\u003e\n\u003cdetails\u003e\n\u003csummary\u003eWooden Products, Pet Furniture, Assembly, and Installation Services\u003c\/summary\u003e\n\u003cul\u003e\n\n\u003cli\u003eAll wooden products, including cat trees, scratching posts, cat houses, and pet furniture, may change due to uncontrollable factors such as weather, humidity, rain, thermal contraction and expansion, storage environments, or methods of use. No refunds or after-sales arrangements will be provided after 7 days from receipt, and Pets Thing is not responsible for consequences caused by such environmental factors.\u003c\/li\u003e\n\n\u003cli\u003ePet furniture or products involving materials such as wooden boards, rattan, hemp, fabric, foam, plastic, and metal may involve extensive manual production and processing. Minor surface scratches, dust, dents, color differences, flaws, or handmade marks are normal if they do not affect overall use and are not considered quality issues.\u003c\/li\u003e\n\n\u003cli\u003eRegarding assembled products, if problems arise due to personal installation methods, failure to follow the instructions, uneven placement, loose screws, unsuitable use environments, or improper pet use, you must handle the issue yourself and bear the associated risks.\u003c\/li\u003e\n\n\u003cli\u003eBefore ordering any assembled products or assembly services from the Pets Thing website, please carefully read the relevant terms of service. These terms explain how Pets Thing or its installation partners will provide assembly services at your selected location.\u003c\/li\u003e\n\n\u003cli\u003eBy placing an order and making payment for any assembly or installation service, you agree to the relevant terms of service. Once the order is confirmed, assembly services cannot be canceled, and installation fees will not be refunded. This processing fee and cancellation policy do not apply to returns or exchanges accepted under Pets Thing's return and exchange policy.\u003c\/li\u003e\n\n\u003cli\u003eAll purchasers must assess whether the product is suitable for their pet and home environment and assume all risks associated with use and safety. Pets Thing will not be responsible for accidents, injuries, or losses involving any purchaser, pet, third party, or property resulting from the installation, use, storage, or misuse of the product.\u003c\/li\u003e\n\n\n\u003c\/ul\u003e\n\n\u003c\/details\u003e\n\u003cdetails\u003e\n\u003csummary\u003eOrder Cancellations, Refund Fees, and Final Decision-Making Authority\u003c\/summary\u003e\n\u003cul\u003e\n\n\u003cli\u003eIf a customer requests to cancel an order and receive a refund after payment, Pets Thing will deduct 20% of the total order amount as an administrative and payment platform processing fee. Orders that have been shipped, prepared, scheduled for installation, customized, or handed over to a supplier may not be eligible for cancellation.\u003c\/li\u003e\n\n\u003cli\u003eIf VIP offers, discount codes, free gifts, special offers, or promotional activities have separate terms, they will apply together with these terms. Refund amounts will be calculated based on the actual amount paid, benefits used, and services provided.\u003c\/li\u003e\n\n\u003cli\u003ePets Thing reserves the right to refuse unreasonable, malicious, repetitive, overdue, insufficiently documented, or non-compliant requests for exchanges, returns, refunds, order cancellations, and after-sales service.\u003c\/li\u003e\n\n\u003cli\u003eIn the event of any dispute, Pets Thing reserves the right to make the final decision within the limits permitted by law. These terms do not affect consumer rights that cannot be excluded by law.\u003c\/li\u003e\n\n\n\u003c\/ul\u003e\n\n\u003c\/details\u003e\n\u003c\/section\u003e","brand":"North Hound Life","offers":[{"title":"Standard packaging","offer_id":68142286274796,"sku":"PT-NHL-32629312913548","price":889.0,"currency_code":"HKD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0550\/5853\/0481\/files\/north-hound-life-bee-pollen-01.jpg?v=1794328889","url":"https:\/\/petsthing.com.hk\/en\/products\/bee-pollen","provider":"毛孩物語Pets Thing Pet Supplies Online Store｜香港寵物貓狗用品專門店：IATA寵物飛機籠、寵物手推車、貓爬架貓樹","version":"1.0","type":"link"}