{"title":"Sutter Professional: Zero Natural Force Italian Natural Organic Cleaner","description":"\u003csection class=\"pt-collection-description\" aria-labelledby=\"pt-col-guide-sutter-professional-zero-natural-force-cleaning-force\"\u003e\n  \u003ch2 id=\"pt-col-guide-sutter-professional-zero-natural-force-cleaning-force\"\u003ePet Cleaning and Care Products Buying Guide\u003c\/h2\u003e\n\n  \u003cp class=\"pt-collection-description__lead\"\u003e\"Sutter Professional: Zero Natural Force Italian Natural Organic Cleaning Agents\" covers daily cleaning, care, and home hygiene products, suitable for selection based on your pet's size, sensitivity, and application area.\u003c\/p\u003e\n\n  \u003cul class=\"pt-collection-description__points\"\u003e\n\n    \u003cli\u003e\n\n\u003cstrong\u003eConfirm Applicable Area\u003c\/strong\u003e\u003cspan\u003eEyes, ears, nose, paws, fur, and home surfaces have different uses, so please read the product labels carefully before use.\u003c\/span\u003e\n\n\u003c\/li\u003e\n\n    \u003cli\u003e\n\n\u003cstrong\u003eChoose the Right Size and Formula\u003c\/strong\u003e\u003cspan\u003eTools should be easy to control; for cleaning products, pay attention to ingredients, usage instructions, and whether rinsing is required.\u003c\/span\u003e\n\n\u003c\/li\u003e\n\n    \u003cli\u003e\n\n\u003cstrong\u003eMaintain Product Hygiene\u003c\/strong\u003e\u003cspan\u003eReusable tools should be cleaned and dried after use, and consumables should be stored and replaced according to package instructions.\u003c\/span\u003e\n\n\u003c\/li\u003e\n\n  \u003c\/ul\u003e\n\n  \n  \u003cp class=\"pt-collection-description__note\"\u003eActual size, color, accessories, stock, and delivery arrangements are subject to the individual product page.\u003c\/p\u003e\n\n\u003c\/section\u003e","products":[{"product_id":"pet-sanitizer-sutter-professional-ruby-scented-descaling-natural-detergent-500ml","title":"Italy Zero Ruby Natural Bathroom Cleaner Ready-to-use 500ml (Pet Harmless Natural Cleaner)","description":"\u003cblockquote\u003eOrganic \u0026amp; natural | Pet-safe | Pet \u0026amp; human friendly | Made in Italy\u003cbr\u003eA natural and organic household cleaner specially designed for pets, certified by the Italian Institute of Dermatology as absolutely harmless to the skin.\u003c\/blockquote\u003e\u003cp\u003eRuby is a ready-to-use solution for cleaning bathrooms and toilets. It can be used to clean bathrooms, sinks, tiles, toilets, faucets, bathtubs, and showers. It uses an anti-limescale formula to help prevent the build-up of limescale. Made from natural organic plants in Italy, it saves you a lot of time and trouble in your daily bathroom cleaning.\u003c\/p\u003e\u003cp\u003eIt has been awarded the EU Ecolabel, certified safe by the Hong Kong Standards and Testing Centre (STC), not tested on animals, made from all-natural plants, and is 100% biodegradable. It contains no chemicals, no chlorhexidine, no alcohol, no preservatives, and no allergens, making it safe even if it comes into contact with food. It has passed skin allergy tests and is completely harmless to infants, pregnant women, the elderly, animals, and the environment, so you can use it with peace of mind.\u003c\/p\u003e\u003cspan class=\"petsthing-product-highlight\"\u003e\u003cb\u003eProduct Parameters\u003c\/b\u003e\u003c\/span\u003e\u003cul\u003e\n\u003cli\u003eSuitable for: Bathroom and toilet cleaning, can be used for cleaning bathrooms, sinks, tiles, toilets, faucets, bathtubs, and showers.\u003c\/li\u003e\n\u003cli\u003eCapacity: 500ml\u003c\/li\u003e\n\u003cli\u003eScent: Fresh fruity scent\u003c\/li\u003e\n\u003cli\u003eIngredients: Contains organic raw materials from plants, derived from beetroot and coconut oil (e.g., surfactants, solution).\u003c\/li\u003e\n\u003cli\u003eFeatures: Ruby is a ready-to-use solution specifically for bathroom and toilet cleaning, a descaling cleaner derived from natural organic acids (citric acid), which can be used for cleaning bathrooms, sinks, tiles, toilets, faucets, bathtubs and showers. It uses an anti-limescale formula to help prevent limescale build-up. Made from natural organic plants in Italy, it saves you a lot of time and trouble in your daily cleaning of furniture, glass, etc.\u003c\/li\u003e\n\u003cli\u003eCertifications: Efficacy tested in an ISO 17025 certified laboratory, including allergen-free (Reg: 648\/2004), free of phosphates and nickel (less than 0.01 ppm), dermatologically tested (human trials).\u003c\/li\u003e\n\u003cli\u003eHow to use: No dilution required, ready to use at any time. Spray the product on the surface to be cleaned, wipe with a damp cloth or sponge, let it work, then rinse.\u003c\/li\u003e\n\u003cli\u003eWarnings: Keep out of reach of children. Avoid contact with skin and eyes. If it gets into eyes, rinse with plenty of water. If swallowed, seek immediate medical attention.\u003cbr\u003eStore in a cool place below 30 degrees, away from heat sources and other ignition sources, and keep the container tightly closed.\u003c\/li\u003e\n\u003cli\u003eNote: Do not use on calcareous surfaces (marble, etc.). Pets Thing is not responsible for any damage caused by improper use of the product. Safety data sheets are available upon request.\u003cbr\u003eRaw materials of plant origin are completely biodegradable (surfactants contained in the product are biodegradable according to Regulation 648\/2004\/EC).\u003c\/li\u003e\n\u003cli\u003eOrigin: Italy\u003c\/li\u003e\n\u003cli\u003eBrand Introduction: Zero Natural Force was born in 2015. Through research and significant results, a group of Italian scientists expanded the range of cleaning products by using raw materials from renewable resources. By fermenting different natural plants, they synthesized various effective cleaning solutions. In addition to their fresh fragrance, they also comply with ECOLABEL requirements and IFRA standards, becoming an indispensable element in daily cleaning.\u003c\/li\u003e\n\u003cli\u003eAll information is provided by the merchant. The information and images are for reference only, and the actual product shall prevail.\u003c\/li\u003e\n\u003ch3\u003eSutter Professional: Zero Natural Force Italian Natural Organic Cleaner Video Introduction\u003c\/h3\u003e\n\u003cdiv class=\"videoWrapper\"\u003e\u003ciframe title=\"Sutter Professional: Zero Natural Force Italian Natural Organic Cleaner\" width=\"560\" height=\"349\" src=\"https:\/\/www.youtube.com\/embed\/zfoQnHnDCAE\" frameborder=\"0\" allowfullscreen=\"\"\u003e\u003c\/iframe\u003e\u003c\/div\u003e\n\u003c\/ul\u003e\u003csection class=\"petsthing-product-terms\" aria-labelledby=\"petsthing-product-terms-title\"\u003e  \u003cspan class=\"petsthing-product-terms__eyebrow\"\u003ePlease read before purchasing\u003c\/span\u003e  \u003ch3 id=\"petsthing-product-terms-title\"\u003eProduct Size, Exchange \u0026amp; Refund, and After-Sales Terms\u003c\/h3\u003e  \u003cp class=\"petsthing-product-terms__intro\"\u003eBy placing an order and making payment on the Pets Thing website, you acknowledge, understand, and agree to the following product terms and after-sales arrangements. If there are special instructions on the product page, they will apply in conjunction with these terms.\u003c\/p\u003e  \u003cdiv class=\"petsthing-product-terms__summary\" aria-label=\"Summary of Important Terms\"\u003e    \u003cdiv class=\"petsthing-product-terms__summary-item\"\u003eSizes, weight capacity, and applicable body types are for reference only. Please measure and confirm before purchasing.\u003c\/div\u003e    \u003cdiv class=\"petsthing-product-terms__summary-item\"\u003eGenerally, no exchanges or returns are allowed for items that have been unsealed, used, are the wrong size, wrong color, or do not meet personal needs.\u003c\/div\u003e    \u003cdiv class=\"petsthing-product-terms__summary-item\"\u003eIf you request to cancel an order and get a refund after payment, a 20% handling fee will be deducted from the total order amount.\u003c\/div\u003e    \u003cdiv class=\"petsthing-product-terms__summary-item\"\u003eOnce assembly or installation services are confirmed, they cannot be canceled, and the related fees are non-refundable.\u003c\/div\u003e  \u003c\/div\u003e  \u003cdetails open\u003e    \u003csummary\u003eSize, Color, Packaging \u0026amp; Origin Description\u003c\/summary\u003e    \u003cul\u003e      \u003cli\u003eSizes are measured manually and may have a reasonable error of 1-3cm. As all sizes are measured by hand, please refer to the actual product.\u003c\/li\u003e      \u003cli\u003ePlease measure the required size, placement space, entrance width, pet body type, and weight capacity before purchasing. We do not accept exchanges, returns, or refunds after purchase due to the item being the wrong size, unsuitable weight capacity, wrong color chosen, or not meeting personal needs.\u003c\/li\u003e      \u003cli\u003eDue to factors such as shooting light, shooting equipment, monitor settings, and different production batches, there may be slight color differences or detail variations between the product image and the actual product. The final color, texture, packaging, and accessories shall be based on the actual product.\u003c\/li\u003e      \u003cli\u003eSome products are made in China, or may contain simplified Chinese packaging, simplified Chinese instructions, mainland specifications labels, or original factory packaging; these situations are not considered quality issues or reasons for exchange\/return.\u003c\/li\u003e    \u003c\/ul\u003e  \u003c\/details\u003e  \u003cdetails\u003e    \u003csummary\u003eExchange, Return \u0026amp; Refund Restrictions\u003c\/summary\u003e    \u003cul\u003e      \u003cli\u003eTo avoid contact-borne diseases and hygiene risks, please consider your pet's needs before purchasing. If the product has been unsealed, used, assembled, had its packaging tape or box torn, is stained with pet hair, odors, dirt, or any signs of use, we will not be able to arrange an exchange, return, or refund.\u003c\/li\u003e      \u003cli\u003eProducts that are not in complete, new, and resalable condition, including damaged packaging, incomplete accessories, missing instructions, removed tags, damaged or incomplete products, will not be eligible for exchange, return, or refund.\u003c\/li\u003e      \u003cli\u003eThe company is not responsible for any damage caused by human or pet actions, or damage caused by use, storage, cleaning, handling, installation, or environmental factors after delivery by Pets Thing.\u003c\/li\u003e      \u003cli\u003eExternal packaging that is compressed, incomplete, stained, or wrinkled due to the shipping company or delivery process, but does not affect the normal use of the product, is not considered a product quality issue.\u003c\/li\u003e      \u003cli\u003eIf you find obvious errors, damage, or suspected quality issues upon receipt, please contact the company within 48 hours of receipt and provide the order number, complete unboxing video, clear photos, and relevant proof; if overdue or insufficient information, the company reserves the right to refuse processing.\u003c\/li\u003e      \u003cli\u003eFor pre-ordered, custom-made,代購 (purchased on behalf of customers), clearance, discounted, consumable, hygiene products, installed or assembled products, if specified on the product page or confirmed by customer service, generally no cancellation, exchange, or refund will be arranged.\u003c\/li\u003e    \u003c\/ul\u003e  \u003c\/details\u003e  \u003cdetails\u003e    \u003csummary\u003eWood Products, Pet Furniture, Assembly \u0026amp; Installation Services\u003c\/summary\u003e    \u003cul\u003e      \u003cli\u003eAll wood products, including cat trees, scratching posts, cat houses, and pet furniture, may change due to uncontrollable factors such as weather, humidity, rain, thermal expansion and contraction, storage environment, or usage methods; after 7 days of receipt, no refunds or after-sales arrangements will be provided, and the company will not be responsible for the consequences caused by related environmental factors.\u003c\/li\u003e      \u003cli\u003ePet furniture or products involving materials such as wood panels, rattan, hemp, fabric, sponge, plastic, and metal may involve a large amount of manual production and processing; minor scratches, small dust, small indentations, minor color differences, minor defects, or handmade marks on the surface, if they do not affect overall use, are considered normal and are not quality issues.\u003c\/li\u003e      \u003cli\u003eRegarding assembled goods, if problems arise due to personal assembly methods, failure to follow instructions, uneven placement, loose screws, unsuitable usage environment, or pet usage methods, you will be responsible for handling and bearing the relevant risks.\u003c\/li\u003e      \u003cli\u003ePlease read the relevant terms of service carefully before ordering any assembled products or assembly services from the Pets Thing website; these terms describe how the company or installation partner will provide assembly services at your chosen location.\u003c\/li\u003e      \u003cli\u003eIf you place an order and pay for any assembly or installation service, it means you have agreed to the relevant terms of service; once the order is confirmed, the related assembly services cannot be canceled, and the payment for installation services will not be refunded. This handling fee and cancellation arrangement do not apply to exchange\/return cases accepted under the company's exchange\/return policy.\u003c\/li\u003e      \u003cli\u003eAll purchasers must assess whether the product is suitable for their pet and home environment and bear the risks of use and safety; Pets Thing will not be responsible for any accidents, injuries, or losses to any purchasers, pets, third parties, or property caused by the installation, use, storage, or misuse of the product.\u003c\/li\u003e    \u003c\/ul\u003e\u003c\/details\u003e  \u003cdetails\u003e    \u003csummary\u003eOrder Cancellation, Refund Handling Fee \u0026amp; Final Decision Right\u003c\/summary\u003e    \u003cul\u003e      \u003cli\u003eIf a customer requests the company to cancel an order and refund after payment, the company will deduct 20% of the total order amount as an administrative and platform handling fee; if the order has been shipped, prepared for shipment, installation arranged, custom-made, or processed by the supplier, it may not be eligible for cancellation.\u003c\/li\u003e      \u003cli\u003eVIP offers, discount codes, gifts, special offers, or promotional activities, if they have separate terms, will apply simultaneously with these terms; the refund amount will be based on the actual payment amount, used discounts, and services provided.\u003c\/li\u003e      \u003cli\u003eThe company reserves the right to refuse all unreasonable, malicious, repeated, overdue, insufficiently documented, or non-compliant exchange, return, refund, order cancellation, and after-sales requests.\u003c\/li\u003e      \u003cli\u003eIn case of any dispute, Pets Thing reserves the right of final decision within the scope permitted by law; these terms do not affect consumer rights that cannot be excluded by law.\u003c\/li\u003e    \u003c\/ul\u003e\u003c\/details\u003e\u003c\/section\u003e","brand":"Sutter Professional","offers":[{"title":"Default Title","offer_id":43148588810476,"sku":"petsthing-pet-sanitizer-Sutter-Professional-Ruby-Scented-Descaling-Natural-Detergent-500ml","price":188.0,"currency_code":"HKD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0550\/5853\/0481\/products\/petsthing-pet-sanitizer-Sutter-Professional-Ruby-Scented-Descaling-Natural-Detergent-500ml.png?v=1784759142"},{"product_id":"pet-sanitizer-sutter-professional-diamond-multi-purpose-natural-detergent-750ml","title":"Italy Zero Diamond Multipurpose Cleaner Ready-to-use 750ml (Pet Harmless Natural Cleaner)","description":"\u003cblockquote\u003eOrganic \u0026amp; Natural｜Pet-Safe｜Harmful to Neither Humans Nor Pets｜Made in Italy\u003cbr\u003eA natural and organic household cleaner specifically designed for pets, certified by the Italian Institute of Dermatology as absolutely harmless to skin.\u003c\/blockquote\u003e\n\u003cp\u003eDiamond is a multi-purpose organic daily cleaning spray for furniture and glass, with a natural apple cider vinegar scent. It is harmless to children and pets, and is made from natural organic plant ingredients in Italy, saving you a lot of time and trouble when cleaning your furniture and glass daily.\u003c\/p\u003e\n\u003cp\u003eIt has received the EU Ecolabel, STC (Hong Kong Standards and Testing Centre) safety certification, is not tested on animals, is made from 100% natural plant ingredients, and is 100% biodegradable; it contains no chemicals, no chlorhexidine, no alcohol, no preservatives, and no allergens, making it safe even if it comes into contact with food. It has passed skin allergy tests and is completely harmless to infants, pregnant women, the elderly, animals, and the environment, so you can use it with peace of mind.\u003c\/p\u003e\n\u003cspan class=\"petsthing-product-highlight\"\u003e\u003cb\u003eProduct Parameters\u003c\/b\u003e\u003c\/span\u003e\n\u003cul\u003e\n\n\u003cul\u003e\n\n\u003cli\u003eSuitable for: Glass windows, mirrors, tabletops, room doors, main doors, TV screens, furniture\u003c\/li\u003e\n\n\u003cli\u003eCapacity: 750ml\u003c\/li\u003e\n\n\u003cli\u003eScent: Natural apple cider vinegar scent\u003c\/li\u003e\n\n\u003cli\u003eIngredients: Contains organic raw materials from plants, materials from beetroot and coconut oil (e.g., surfactants, solutions).\u003c\/li\u003e\n\n\u003cli\u003eFeatures: Diamond has an anti-sedimentation formula, which means it can effectively protect furniture surfaces for a long time and better maintain the durability of furniture.\u003c\/li\u003e\n\n\u003cli\u003eCertifications: Efficacy tested in an ISO 17025 certified laboratory, including allergen-free (Reg: 648\/2004), free of phosphates and nickel (less than 0.01 ppm), dermatologically tested (human trials).\u003c\/li\u003e\n\n\u003cli\u003eHow to Use: No dilution needed, ready to use at any time. Spray the product onto the surface to be cleaned, wipe with a damp cloth or sponge, let it work, then rinse.\u003c\/li\u003e\n\n\u003cli\u003eWarning: Keep out of reach of children. Avoid contact with skin and eyes. If it gets into eyes, rinse with plenty of water. If swallowed, seek immediate medical attention.\u003cbr\u003eStore in a cool place below 30 degrees, away from heat sources and other ignition sources, and keep the container tightly closed.\u003c\/li\u003e\n\n\u003cli\u003eNote: Do not use on calcareous surfaces (marble, etc.). Pets Thing is not responsible for any damage caused by improper use of the product. Safety data can be provided upon request.\u003cbr\u003eThe plant-derived raw materials used are completely biodegradable (surfactants contained in the product are biodegradable according to Regulation 648\/2004\/EC).\u003c\/li\u003e\n\n\u003cli\u003eOrigin: Italy\u003c\/li\u003e\n\n\u003cli\u003eAll information provided by the merchant. Information and images are for reference only; the actual product shall prevail.\u003c\/li\u003e\n\n\u003cli\u003eBrand Introduction: Zero Natural Force was established in 2015. Due to research and significant results, a group of Italian scientists expanded their range of cleaning products by using renewable resource raw materials. They synthesize various effective cleaning solutions by fermenting different natural plants, offering not only fresh aromas but also meeting ECOLABEL requirements and IFRA standards, becoming an indispensable element for cleaning in daily life.\u003c\/li\u003e\n\n\n\u003c\/ul\u003e\n\n\n\u003c\/ul\u003e\n\u003ch3\u003eSutter Professional: Zero Natural Force Italian Natural Organic Cleaner Video Introduction\u003c\/h3\u003e\n\u003cdiv class=\"videoWrapper\"\u003e\u003ciframe src=\"https:\/\/www.youtube.com\/embed\/zfoQnHnDCAE\" height=\"349\" width=\"560\" title=\"Sutter Professional: Zero Natural Force 意大利天然有機清潔劑\" allowfullscreen=\"\" frameborder=\"0\"\u003e\u003c\/iframe\u003e\u003c\/div\u003e\n\n\n\u003csection class=\"petsthing-product-terms\" aria-labelledby=\"petsthing-product-terms-title\"\u003e\n  \u003cspan class=\"petsthing-product-terms__eyebrow\"\u003ePlease read before purchasing\u003c\/span\u003e\n  \u003ch3 id=\"petsthing-product-terms-title\"\u003eProduct Size, Exchange \u0026amp; Return, and After-Sales Terms\u003c\/h3\u003e\n\n  \u003cp class=\"petsthing-product-terms__intro\"\u003eBy placing an order and making payment on the Pets Thing website, you acknowledge, understand, and agree to the following product terms and after-sales arrangements; if there are special instructions on the product page, they shall apply in conjunction with these terms.\u003c\/p\u003e\n\n  \u003cdiv class=\"petsthing-product-terms__summary\" aria-label=\"Important Terms Summary\"\u003e\n\n    \u003cdiv class=\"petsthing-product-terms__summary-item\"\u003eSizes, weight capacities, and applicable body types are for reference only. Please measure and confirm before purchasing.\u003c\/div\u003e\n\n    \u003cdiv class=\"petsthing-product-terms__summary-item\"\u003eGenerally, no returns or exchanges are offered for items that have been unsealed, used, are the wrong size, wrong color, or do not meet personal needs.\u003c\/div\u003e\n\n    \u003cdiv class=\"petsthing-product-terms__summary-item\"\u003eIf you request to cancel an order and receive a refund after payment, 20% of the total order amount will be deducted as a handling fee.\u003c\/div\u003e\n\n    \u003cdiv class=\"petsthing-product-terms__summary-item\"\u003eAssembly or installation services, once confirmed, cannot be canceled, and the related fees will not be refunded.\u003c\/div\u003e\n\n  \u003c\/div\u003e\n\n  \u003cdetails open\u003e\n    \u003csummary\u003eSize, Color, Packaging and Origin Description\u003c\/summary\u003e\n    \u003cul\u003e\n\n      \u003cli\u003eSizes are measured manually, and a reasonable error of 1-3cm may exist; as all dimensions are measured by hand, please refer to the actual product.\u003c\/li\u003e\n\n      \u003cli\u003ePlease measure the required size, placement space, entrance width, pet size, and weight capacity before purchasing; returns, exchanges, or refunds will not be accepted after purchase due to product size discrepancies, unsuitable weight capacity, incorrect color selection, or not meeting personal needs.\u003c\/li\u003e\n\n      \u003cli\u003eDue to factors such as shooting light, shooting equipment, display settings, and different production batches, there may be slight color differences or detail variations between the product images and the actual product. The final color, texture, packaging, and accessories shall be subject to the actual product.\u003c\/li\u003e\n\n      \u003cli\u003eSome products are made in China or may contain simplified Chinese packaging, simplified Chinese instruction manuals, mainland Chinese specification labels, or original factory packaging; such cases do not constitute a quality issue or a reason for return or exchange.\u003c\/li\u003e\n\n    \u003c\/ul\u003e\n\n  \u003c\/details\u003e\n  \u003cdetails\u003e\n    \u003csummary\u003eExchange, Return, and Refund Restrictions\u003c\/summary\u003e\n    \u003cul\u003e\n\n      \u003cli\u003eTo avoid contagious diseases and hygiene risks, please consider your pet's needs before purchasing; if the product has been unsealed, tried, assembled, if the packaging tape or box has been torn, or if it has hair, odor, stains, or any signs of use, no exchange, return, or refund will be arranged.\u003c\/li\u003e\n\n      \u003cli\u003eIf the product cannot be kept in a complete, new, and resalable condition, including damaged packaging, missing accessories, lost instruction manuals, removed tags, product damage, or incompleteness, no exchange, return, or refund will be arranged.\u003c\/li\u003e\n\n      \u003cli\u003eThe company will not be responsible for damage caused by human or pet actions, or damage caused by use, storage, cleaning, handling, installation, or environmental factors after the product has been delivered by Pets Thing.\u003c\/li\u003e\n\n      \u003cli\u003eExternal packaging squeezed, incomplete, stained, or creased due to shipping company or delivery process, but not affecting the normal use of the product, does not constitute a product quality issue.\u003c\/li\u003e\n\n      \u003cli\u003eIf obvious errors, damage, or suspected quality issues are found upon receipt, please contact the company within 48 hours of receipt and provide the order number, a complete unboxing video, clear photos, and relevant proof; if overdue or insufficient information, the company reserves the right to refuse to process the request.\u003c\/li\u003e\n\n      \u003cli\u003eFor pre-ordered, custom-made, special-order, clearance, discounted, consumable, hygiene, already installed, or assembled products, if specified on the product page or confirmed by customer service, generally no cancellation, exchange, or refund will be offered.\u003c\/li\u003e\n\n    \u003c\/ul\u003e\n\n  \u003c\/details\u003e\n  \u003cdetails\u003e\n    \u003csummary\u003eWood Products, Pet Furniture, Assembly and Installation Services\u003c\/summary\u003e\n    \u003cul\u003e\n\n      \u003cli\u003eAll wooden products, including cat trees, scratching posts, cat houses, and pet furniture, may change due to uncontrollable factors such as weather, humidity, rain, thermal expansion and contraction, storage environment, or usage methods; no refunds or after-sales arrangements will be provided after 7 days of receipt, and the company is not responsible for the consequences caused by related environmental factors.\u003c\/li\u003e\n\n      \u003cli\u003ePet furniture or products involving materials such as wood panels, rattan, hemp, fabric, sponge, plastic, and metal may involve a large amount of manual production and processing; minor scratches, dust, indentations, color differences, minor flaws, or handmade marks on the surface, if they do not affect overall use, are considered normal and not quality issues.\u003c\/li\u003e\n\n      \u003cli\u003eRegarding assembled goods, if problems arise due to personal installation methods, failure to install according to instructions, uneven placement, loose screws, unsuitable use environment, or pet usage methods, you need to handle and bear the relevant risks yourself.\u003c\/li\u003e\n\n      \u003cli\u003eBefore ordering any assembly products or assembly services from the Pets Thing website, please carefully read the relevant terms of service; these terms describe how the company or installation partner will provide assembly services at your chosen location.\u003c\/li\u003e\n\n      \u003cli\u003eIf you place an order and pay for any assembly or installation service, it means you have agreed to the relevant terms of service; once the order is confirmed, the related assembly services cannot be canceled, and the installation service fees will not be refunded. This handling fee and cancellation arrangement do not apply to cases of exchange or return that have been accepted according to the company's exchange and return policy.\u003c\/li\u003e\n\n      \u003cli\u003eAll purchasers must assess whether the product is suitable for their pets and home environment and bear the risks of use and safety; Pets Thing will not be responsible for any accidents, injuries, or losses incurred by any purchasers, pets, third parties, or property due to the installation, use, storage, or misuse of the product.\u003c\/li\u003e\n\n    \u003c\/ul\u003e\n\n  \u003c\/details\u003e\n  \u003cdetails\u003e\n    \u003csummary\u003eOrder Cancellation, Refund Handling Fee, and Final Decision Rights\u003c\/summary\u003e\n    \u003cul\u003e\n\n      \u003cli\u003eFor customers who request the company to cancel an order and refund after payment, the company will uniformly deduct 20% of the total order amount as administrative and payment platform handling fees; if the order has been shipped, prepared for shipment, installation arranged, custom-made, or handed over to the supplier, it may not be eligible for cancellation.\u003c\/li\u003e\n\n      \u003cli\u003eVIP offers, discount codes, free gifts, special offers, or promotional activities, if subject to additional terms, will apply concurrently with these terms; the refund amount will be based on the actual payment amount, used discounts, and services provided.\u003c\/li\u003e\n\n      \u003cli\u003eThe company reserves the right to refuse all unreasonable, malicious, repeated, overdue, incomplete, or non-compliant requests for exchange, return, refund, order cancellation, and after-sales service.\u003c\/li\u003e\n\n      \u003cli\u003eIn case of any dispute, Pets Thing reserves the right of final decision within the scope permitted by law; these terms do not affect consumer rights that cannot be excluded by law.\u003c\/li\u003e\n\n    \u003c\/ul\u003e\n\n  \u003c\/details\u003e\n\u003c\/section\u003e","brand":"Sutter Professional","offers":[{"title":"Default Title","offer_id":43149160808684,"sku":"petsthing-pet-sanitizer-Sutter-Professional-Diamond-Multi-Purpose-Natural-Detergent-750ml","price":219.0,"currency_code":"HKD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0550\/5853\/0481\/products\/petsthing-pet-sanitizer-Sutter-Professional-Diamond-Multi-Purpose-Natural-Detergent-750ml.jpg?v=1784760006"},{"product_id":"pet-sanitizer-sutter-professional-amber-natural-degreaser-750ml","title":"Italy Zero Amber Kitchen Cleaner Degreaser 750ml (Pet Harmless Natural Cleaner)","description":"\u003cblockquote\u003eOrganic \u0026amp; Natural | Pet Safe | Pet-Friendly | Made in Italy\u003cbr\u003eA natural and organic household cleaner designed specifically for pets, tested by the Italian Institute of Dermatology and proven to be completely harmless to the skin.\u003c\/blockquote\u003e\n\u003cp\u003eAmber easily cleans everyday kitchen grease and grime and is suitable for food-contact utensils\/appliances such as stoves, range hoods, exhaust fans, sinks, marble, stainless steel, tiles, etc. It can also be used to pre-treat oil stains on clothes before washing.\u003c\/p\u003e\n\u003cp\u003eIt has been awarded the EU Ecolabel, STC (Hong Kong Standards and Testing Centre) safety certification, is not tested on animals, is made from all-natural plant-based ingredients, and is 100% biodegradable. It contains no chemicals, no chlorhexidine, no alcohol, no preservatives, and no allergens, making it safe even when it comes into contact with food. It has passed dermatological allergy tests and is harmless to infants, pregnant women, the elderly, animals, and the environment, ensuring safe use.\u003c\/p\u003e\n\u003cspan class=\"petsthing-product-highlight\"\u003e\u003cb\u003eProduct Parameters\u003c\/b\u003e\u003c\/span\u003e\n\u003cul\u003e\n\n\u003cul\u003e\n\n\u003cli\u003eSuitable for: Food-contact utensils\/appliances such as stoves, range hoods, exhaust fans, sinks, marble, stainless steel, tiles, etc.\u003c\/li\u003e\n\n\u003cli\u003eCapacity: 750 ml\u003c\/li\u003e\n\n\u003cli\u003eScent: Natural apple cider vinegar scent\u003c\/li\u003e\n\n\u003cli\u003eIngredients: Contains organic raw materials from plants, derived from corn (e.g., surfactants).\u003c\/li\u003e\n\n\u003cli\u003eFeatures: Amber easily cleans everyday kitchen grease and grime and is suitable for food-contact utensils\/appliances such as stoves, range hoods, exhaust fans, sinks, marble, stainless steel, tiles, etc. It can also be used to pre-treat oil stains on clothes before washing.\u003c\/li\u003e\n\n\u003cli\u003eCertifications: Efficacy tested in an ISO 17025 certified laboratory, including allergen-free (Reg: 648\/2004), free of phosphates and nickel (less than 0.01 ppm), dermatologically tested (human trials).\u003c\/li\u003e\n\n\u003cli\u003eHow to Use: Spray directly onto the greasy utensils\/area, let it sit for a while to work, then wipe with a damp cloth.\u003cbr\u003eThe product can be used on food-contact utensils and appliances.\u003c\/li\u003e\n\n\u003cli\u003eWarning: Keep out of reach of children. Avoid contact with skin and eyes. If it gets into eyes, rinse thoroughly with plenty of water. If swallowed, seek immediate medical attention.\u003cbr\u003eStore in a cool place below 30 degrees, away from heat sources and other ignition sources, and keep the container tightly closed.\u003c\/li\u003e\n\n\u003cli\u003eNote: Do not use on calcareous surfaces (marble, etc.). Pets Thing is not responsible for any damage caused by improper use of the product. Safety data sheets are available upon request.\u003cbr\u003eThe raw materials from plant sources are fully biodegradable (the surfactants contained in the product are biodegradable according to Regulation 648\/2004\/EC).\u003c\/li\u003e\n\n\u003cli\u003eOrigin: Italy\u003c\/li\u003e\n\n\u003cli\u003eAll information is provided by the merchant; data and images are for reference only, and the actual product shall prevail.\u003c\/li\u003e\n\n\u003cli\u003eBrand Introduction: Zero Natural Force was born in 2015. Through remarkable research and achievements, a group of Italian scientists expanded their range of cleaning products by utilizing raw materials from renewable resources. By fermenting various natural plants, they synthesized different effective cleaning solutions, which, in addition to fresh scents, comply with ECOLABEL requirements and IFRA standards, becoming essential cleaning elements in daily life.\u003c\/li\u003e\n\n\n\u003c\/ul\u003e\n\n\n\u003c\/ul\u003e\n\u003ch3\u003eSutter Professional: Zero Natural Force Italian Natural Organic Cleaner Video Introduction\u003c\/h3\u003e\n\u003cdiv class=\"videoWrapper\"\u003e\u003ciframe title=\"Sutter Professional: Zero Natural Force Italian Natural Organic Cleaner\" width=\"560\" height=\"349\" src=\"https:\/\/www.youtube.com\/embed\/zfoQnHnDCAE\" frameborder=\"0\" allowfullscreen=\"\"\u003e\u003c\/iframe\u003e\u003c\/div\u003e\n\n\n\u003csection class=\"petsthing-product-terms\" aria-labelledby=\"petsthing-product-terms-title\"\u003e\n  \u003cspan class=\"petsthing-product-terms__eyebrow\"\u003ePlease read before purchasing\u003c\/span\u003e\n  \u003ch3 id=\"petsthing-product-terms-title\"\u003eProduct Size, Exchange \u0026amp; After-Sales Terms\u003c\/h3\u003e\n\n  \u003cp class=\"petsthing-product-terms__intro\"\u003eBy placing and paying for an order on the Pets Thing website, you agree that you have read, understood, and accepted the following product terms and after-sales arrangements. If there are additional specific instructions on the product page, they shall apply in conjunction with these terms.\u003c\/p\u003e\n\n  \u003cdiv class=\"petsthing-product-terms__summary\" aria-label=\"Summary of Important Terms\"\u003e\n\n    \u003cdiv class=\"petsthing-product-terms__summary-item\"\u003eSizes, weight capacities, and applicable pet types are for reference only; please measure and confirm before purchasing.\u003c\/div\u003e\n\n    \u003cdiv class=\"petsthing-product-terms__summary-item\"\u003eNo returns or exchanges are generally offered for items that have been unsealed, used, are the wrong size, wrong color, or do not meet personal needs.\u003c\/div\u003e\n\n    \u003cdiv class=\"petsthing-product-terms__summary-item\"\u003eIf an order cancellation and refund are requested after payment, a 20% handling fee will be deducted from the total order amount.\u003c\/div\u003e\n\n    \u003cdiv class=\"petsthing-product-terms__summary-item\"\u003eAssembly or installation services, once confirmed, cannot be canceled, and the related fees are non-refundable.\u003c\/div\u003e\n\n  \u003c\/div\u003e\n\n  \u003cdetails open\u003e\n    \u003csummary\u003eSize, Color, Packaging, and Origin Description\u003c\/summary\u003e\n    \u003cul\u003e\n\n      \u003cli\u003eSizes are measured manually, and a reasonable error of 1-3cm may exist; as all measurements are taken manually, please refer to the actual product.\u003c\/li\u003e\n\n      \u003cli\u003ePlease measure the required size, placement space, entrance width, pet body type, and weight capacity needs before purchasing. We do not accept returns, exchanges, or refunds for reasons such as incorrect product size, unsuitable weight capacity, wrong color selection, or not meeting personal needs after purchase.\u003c\/li\u003e\n\n      \u003cli\u003eDue to factors such as shooting light, shooting equipment, display settings, and different production batches, there may be slight color differences or detail variations between the product images and the actual product. The final color, texture, packaging, and accessories shall be based on the actual product.\u003c\/li\u003e\n\n      \u003cli\u003eSome products are made in China or contain simplified Chinese packaging, simplified Chinese instructions, mainland specifications labels, or original factory packaging; these situations are not considered quality issues or reasons for returns\/exchanges.\u003c\/li\u003e\n\n    \u003c\/ul\u003e\n\n  \u003c\/details\u003e\n  \u003cdetails\u003e\n    \u003csummary\u003eExchange, Return, and Refund Restrictions\u003c\/summary\u003e\n    \u003cul\u003e\n\n      \u003cli\u003eTo avoid contagious diseases and hygiene risks, please consider your pet's needs before purchasing. If the product has been unsealed, tried, assembled, if the packaging tape or box has been torn, or if it has pet hair, odor, stains, or any signs of use, we cannot arrange for exchange, return, or refund.\u003c\/li\u003e\n\n      \u003cli\u003eIf the product cannot be kept in a complete, new, and re-sellable condition, including damaged packaging, incomplete accessories, lost instructions, removed tags, damaged or incomplete product, no exchange, return, or refund will be arranged.\u003c\/li\u003e\n\n      \u003cli\u003eThe company is not responsible for damage caused by human or pet actions, or damage occurring after Pets Thing delivers the product due to use, storage, cleaning, handling, installation, or environmental factors.\u003c\/li\u003e\n\n      \u003cli\u003eIf the outer packaging is compressed, incomplete, stained, or wrinkled due to the shipping company or delivery process, but does not affect the normal use of the product, it is not considered a product quality issue.\u003c\/li\u003e\n\n      \u003cli\u003eIf obvious errors, damage, or suspected quality issues are found upon receipt, please contact us within 48 hours of receipt and provide the order number, complete unboxing video, clear photos, and relevant proof. If overdue or with insufficient information, the company reserves the right to refuse processing.\u003c\/li\u003e\n\n      \u003cli\u003eFor pre-ordered, custom-made,代購 (procured), clearance, discounted, consumable, hygienic, installed, or assembled products, if specified on the product page or confirmed by customer service, cancellations, exchanges, or refunds are generally not offered.\u003c\/li\u003e\n\n    \u003c\/ul\u003e\n\n  \u003c\/details\u003e\n  \u003cdetails\u003e\n    \u003csummary\u003eWooden Products, Pet Furniture, Assembly \u0026amp; Installation Services\u003c\/summary\u003e\n    \u003cul\u003e\n\n      \u003cli\u003eAll wooden products, including cat trees, scratching posts, cat houses, and pet furniture, may undergo changes due to uncontrollable factors such as weather, humidity, rain, thermal expansion and contraction, storage environment, or usage methods. After 7 days of receipt, no refunds or after-sales arrangements will be provided, and the company is not responsible for consequences caused by related environmental factors.\u003c\/li\u003e\n\n      \u003cli\u003ePet furniture or products involving materials such as wood panels, rattan surfaces, hemp, fabric, sponge, plastic, and metal may involve extensive manual production and processing. Minor scratches, small dust, minor indentations, slight color differences, small defects, or manual traces, if they do not affect overall use, are considered normal and not quality issues.\u003c\/li\u003e\n\n      \u003cli\u003eFor assembly items, if problems arise due to personal installation methods, failure to follow instructions, uneven placement, loose screws, unsuitable use environment, or pet usage methods, you are responsible for resolving and bearing the related risks.\u003c\/li\u003e\n\n      \u003cli\u003eBefore ordering any assembly product or assembly service from the Pets Thing website, please carefully read the relevant terms of service; these terms explain how our company or installation partners will provide assembly services at your chosen location.\u003c\/li\u003e\n\n      \u003cli\u003eBy placing and paying for any assembly or installation service, you agree to the relevant terms of service; once the order is confirmed, related assembly services cannot be canceled, and installation service fees will not be refunded. This handling fee and cancellation arrangement do not apply to exchange\/return cases accepted in accordance with our company's exchange\/return policy.\u003c\/li\u003e\n\n      \u003cli\u003eAll purchasers must assess whether the product is suitable for their pets and home environment and bear the risks of use and safety. Pets Thing will not be responsible for any accidents, injuries, or losses incurred by any purchasers, pets, third parties, or property due to the installation, use, storage, or misuse of the product.\u003c\/li\u003e\n\n    \u003c\/ul\u003e\n\n  \u003c\/details\u003e\n  \u003cdetails\u003e\n    \u003csummary\u003eOrder Cancellation, Refund Handling Fee \u0026amp; Final Decision Right\u003c\/summary\u003e\n    \u003cul\u003e\n\n      \u003cli\u003eFor customers who have paid and then request the company to cancel the order and refund, a 20% of the total order amount will be deducted as an administrative and payment platform handling fee. If the order has been shipped, prepared, arranged for installation, custom-made, or handed over to the supplier, it may not be eligible for cancellation.\u003c\/li\u003e\n\n      \u003cli\u003eVIP discounts, discount codes, gifts, special offers, or promotional activities, if subject to additional terms, will apply concurrently with these terms. The refund amount will be based on the actual payment amount, used discounts, and provided services.\u003c\/li\u003e\n\n      \u003cli\u003eThe company reserves the right to refuse all unreasonable, malicious, repeated, expired, insufficient information, or non-compliant requests for exchanges, returns, refunds, order cancellations, and after-sales service.\u003c\/li\u003e\n\n      \u003cli\u003eIn case of any dispute, Pets Thing reserves the right to make the final decision within the limits permitted by law; these terms do not affect consumer rights that cannot be excluded by law.\u003c\/li\u003e\n\n    \u003c\/ul\u003e\n\n  \u003c\/details\u003e\n\u003c\/section\u003e","brand":"Sutter Professional","offers":[{"title":"Default Title","offer_id":43149160841452,"sku":"petsthing-pet-sanitizer-Sutter-Professional-Amber-Natural-Degreaser-750ml","price":219.0,"currency_code":"HKD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0550\/5853\/0481\/products\/petsthing-pet-sanitizer-Sutter-Professional-Amber-Natural-Degreaser-750ml.jpg?v=1784760005"},{"product_id":"pet-sanitizer-sutter-professional-grill-cleaner-plus-natural-degreaser-for-ovens-cooktops-and-grills-750ml","title":"Italy Zero Grill Cleaner Stove Cleaner 750ml (Pet Harmless Natural Cleaner)","description":"\u003cblockquote\u003eOrganic \u0026amp; Natural | Pet-Safe | Human \u0026amp; Pet-Friendly | Made in Italy\u003cbr\u003eA natural and organic household cleaner designed specifically for pets, certified by the Italian Dermatological Institute to be completely harmless to the skin.\u003c\/blockquote\u003e\n\u003cp\u003eGrill Cleaner is specially formulated to tackle stubborn grease and burnt-on food residue on cooking appliances, including ovens, grills, barbecue grates, stovetops, hob plates, barbecues, and cookers. Its high-efficiency oil-absorbing foam formula easily removes persistent grease and burnt residue. Made with organic, chemical-free ingredients, it can also be used on utensils and appliances that come into contact with food.\u003c\/p\u003e\n\u003cp\u003eIt has received the EU Ecolabel and safety certification from the Hong Kong Standards and Testing Centre (STC). It is not tested on animals, made from 100% natural plant-based ingredients, and is completely biodegradable. It contains no chemical components, no chlorhexidine, no alcohol, no preservatives, and no allergens, making it safe for use on surfaces that come into contact with food. Dermatologically tested for allergies, it is harmless to infants, pregnant women, the elderly, animals, and the environment, ensuring peace of mind during use.\u003c\/p\u003e\n\u003cspan class=\"petsthing-product-highlight\"\u003e\u003cb\u003eProduct Parameters\u003c\/b\u003e\u003c\/span\u003e\n\u003cul\u003e\n\n\u003cul\u003e\n\n\u003cli\u003eSuitable for: Stubborn grease and burnt-on residue on cooking appliances, including ovens, grills, barbecue grates, stovetops, hob plates, barbecues, and cookers.\u003c\/li\u003e\n\n\u003cli\u003eCapacity: 750ml\u003c\/li\u003e\n\n\u003cli\u003eScent: Colorless and unscented, absolutely organic.\u003c\/li\u003e\n\n\u003cli\u003eIngredients: Contains organic raw materials from plants, such as corn (e.g., surfactants).\u003c\/li\u003e\n\n\u003cli\u003eFeatures: Grill Cleaner is specially formulated to tackle stubborn grease and burnt-on food residue on cooking appliances, including ovens, grills, barbecue grates, stovetops, hob plates, barbecues, and cookers. Its high-efficiency oil-absorbing foam formula easily removes persistent grease and burnt residue. Made with organic, chemical-free ingredients, it can also be used on utensils and appliances that come into contact with food.\u003c\/li\u003e\n\n\u003cli\u003eCertifications: Efficacy tested in an ISO 17025 certified laboratory, including allergen-free (Reg: 648\/2004), free from phosphates and nickel (less than 0.01 ppm), dermatologically tested (human trials).\u003c\/li\u003e\n\n\u003cli\u003eHow to use: Spray the solution evenly onto the greasy and burnt surfaces of appliances. Let it sit for a few minutes, then scrub and rinse with water. For better results, use on a warm oven (60°-70°C).\u003c\/li\u003e\n\n\u003cli\u003eWarning: This product is a flammable and volatile liquid that may cause severe eye and skin irritation. Wash hands thoroughly after handling.\u003cbr\u003e Keep out of reach of children. Avoid contact with skin and eyes. If it gets into eyes, rinse with plenty of water. If swallowed, seek immediate medical attention.\u003cbr\u003e Store in a cool place below 30 degrees Celsius, away from heat sources and other ignition sources, and keep the container tightly closed.\u003c\/li\u003e\n\n\u003cli\u003eNote: Do not use on calcareous surfaces (marble, etc.). Pets Thing is not responsible for any damage caused by improper use of the product. Safety data sheets are available upon request.\u003cbr\u003e The plant-derived ingredients are completely biodegradable (surfactants contained in the product are biodegradable according to Regulation 648\/2004\/EC).\u003c\/li\u003e\n\n\u003cli\u003eOrigin: Italy\u003c\/li\u003e\n\n\u003cli\u003eAll information is provided by the merchant. The information and images are for reference only, and everything is subject to the actual product.\u003c\/li\u003e\n\n\u003cli\u003eBrand Introduction: Zero Natural Force was born in 2015. Due to research and significant results, a group of Italian scientists expanded the range of cleaning products using raw materials from renewable resources. By fermenting different natural plants, they synthesized various effective cleaning solutions. In addition to fresh scents, they meet ECOLABEL requirements and IFRA standards, becoming an indispensable cleaning element in daily life.\u003c\/li\u003e\n\n\n\u003c\/ul\u003e\n\n\n\u003c\/ul\u003e\n\u003ch3\u003eSutter Professional: Zero Natural Force Italian Natural Organic Cleaner Video Introduction\u003c\/h3\u003e\n\u003cdiv class=\"videoWrapper\"\u003e\u003ciframe title=\"Sutter Professional: Zero Natural Force 意大利天然有機清潔劑\" width=\"560\" height=\"349\" src=\"https:\/\/www.youtube.com\/embed\/zfoQnHnDCAE\" frameborder=\"0\" allowfullscreen=\"\"\u003e\u003c\/iframe\u003e\u003c\/div\u003e\n\n\n\u003csection class=\"petsthing-product-terms\" aria-labelledby=\"petsthing-product-terms-title\"\u003e\n  \u003cspan class=\"petsthing-product-terms__eyebrow\"\u003ePlease read before purchasing\u003c\/span\u003e\n  \u003ch3 id=\"petsthing-product-terms-title\"\u003eProduct Size, Exchange \u0026amp; Return, and After-Sales Terms\u003c\/h3\u003e\n\n  \u003cp class=\"petsthing-product-terms__intro\"\u003eBy placing an order and making payment on the Pets Thing website, you agree that you have read, understood, and agreed to the following product terms and after-sales arrangements; if there are special instructions on the product page, they will apply in conjunction with these terms.\u003c\/p\u003e\n\n  \u003cdiv class=\"petsthing-product-terms__summary\" aria-label=\"Summary of important terms\"\u003e\n\n    \u003cdiv class=\"petsthing-product-terms__summary-item\"\u003eSizes, weight capacities, and applicable pet types are for reference only; please measure and confirm before purchasing.\u003c\/div\u003e\n\n    \u003cdiv class=\"petsthing-product-terms__summary-item\"\u003eOpened, used, incorrect size, wrong color chosen, or not meeting personal needs generally not eligible for exchange or return.\u003c\/div\u003e\n\n    \u003cdiv class=\"petsthing-product-terms__summary-item\"\u003eFor cancellations and refunds requested after payment, a 20% processing fee will be deducted from the total order amount.\u003c\/div\u003e\n\n    \u003cdiv class=\"petsthing-product-terms__summary-item\"\u003eAssembly or installation services, once confirmed, cannot be canceled, and related fees will not be refunded.\u003c\/div\u003e\n\n  \u003c\/div\u003e\n\n  \u003cdetails open\u003e\n    \u003csummary\u003eSize, Color, Packaging, and Origin Description\u003c\/summary\u003e\n    \u003cul\u003e\n\n      \u003cli\u003eSizes are measured manually and may have a reasonable error of 1-3cm; all dimensions are hand-measured, please refer to the actual product.\u003c\/li\u003e\n\n      \u003cli\u003eBefore purchasing, please clearly measure the required size, placement space, entrance width, pet body type, and weight capacity needs; we do not accept returns, exchanges, or refunds for reasons such as incorrect product size, unsuitable weight capacity, wrong color selection, or not meeting personal needs after purchase.\u003c\/li\u003e\n\n      \u003cli\u003eDue to factors such as shooting light, shooting equipment, display settings, and different production batches, there may be slight color differences or detail variations between the product image and the actual product. The final color, texture, packaging, and accessories are subject to the actual product.\u003c\/li\u003e\n\n      \u003cli\u003eSome products are made in China and may include Simplified Chinese packaging, Simplified Chinese manuals, mainland specifications labels, or original factory packaging; these situations are not considered quality issues or reasons for exchange or return.\u003c\/li\u003e\n\n    \u003c\/ul\u003e\n\n  \u003c\/details\u003e\n  \u003cdetails\u003e\n    \u003csummary\u003eExchange, Return, and Refund Restrictions\u003c\/summary\u003e    \u003cul\u003e\n\n      \u003cli\u003eTo avoid contagious diseases and hygiene risks, please consider your pet's needs before purchasing; if the product has been opened, tried, assembled, if the packaging tape or box has been torn, if it has pet hair, odor, stains, or any signs of use, we cannot arrange exchanges, returns, or refunds.\u003c\/li\u003e\n\n      \u003cli\u003eIf the product cannot maintain its complete, new, and resalable condition, including damaged packaging, incomplete accessories, missing manual, removed tags, damaged or incomplete product, no exchange, return, or refund will be arranged.\u003c\/li\u003e\n\n      \u003cli\u003eOur company is not responsible for damage caused by human or pet actions, or damage occurring after Pets Thing delivers the product due to use, storage, cleaning, transportation, installation, or environmental factors.\u003c\/li\u003e\n\n      \u003cli\u003eIf the outer packaging is squeezed, incomplete, stained, or wrinkled due to the shipping company or delivery process, but does not affect the normal use of the product, it is not considered a product quality issue.\u003c\/li\u003e\n\n      \u003cli\u003eIf obvious errors, damage, or suspected quality issues are found upon receipt, please contact our company within 48 hours of receipt and provide the order number, a complete unboxing video, clear photos, and relevant proof; our company reserves the right to refuse processing if overdue or insufficient information is provided.\u003c\/li\u003e\n\n      \u003cli\u003eFor pre-ordered, custom-made, special order, clearance, discounted, consumable, hygiene products, or assembled items, if specified on the product page or confirmed by customer service, cancellations, exchanges, or refunds are generally not allowed.\u003c\/li\u003e\n\n    \u003c\/ul\u003e\n\n  \u003c\/details\u003e\n  \u003cdetails\u003e\n    \u003csummary\u003eWooden Products, Pet Furniture, Assembly, and Installation Services\u003c\/summary\u003e\n    \u003cul\u003e\n\n      \u003cli\u003eAll wooden products, including cat trees, scratching posts, cat houses, and pet furniture, may change due to uncontrollable factors such as weather, humidity, rain, thermal expansion and contraction, storage environment, or usage methods; refunds or after-sales arrangements will not be provided after 7 days of receipt, and our company is not responsible for consequences caused by related environmental factors.\u003c\/li\u003e\n\n      \u003cli\u003ePet furniture or products involving materials such as wood panels, rattan surfaces, hemp, fabric, sponges, plastic, and metal may involve a large amount of manual production and handling; minor surface scratches, dust, indentations, color differences, minor defects, or manual traces, if they do not affect overall use, are considered normal and not quality issues.\u003c\/li\u003e\n\n      \u003cli\u003eFor assembled goods, if problems arise due to personal installation methods, failure to follow instructions, uneven placement, loose screws, unsuitable use environment, or pet usage methods, you are responsible for handling and bearing the associated risks.\u003c\/li\u003e\n\n      \u003cli\u003eBefore ordering any assembled products or assembly services from the Pets Thing website, please carefully read the relevant terms of service; these terms explain how our company or installation partners will provide assembly services at your chosen location.\u003c\/li\u003e\n\n      \u003cli\u003eBy placing an order and paying for any assembly or installation service, you agree to the relevant terms of service; once the order is confirmed, related assembly services cannot be canceled, and installation service fees will not be refunded. This processing fee and cancellation arrangement do not apply to cases of exchange or return accepted according to our company's exchange and return policy.\u003c\/li\u003e\n\n      \u003cli\u003eAll purchasers must assess whether the product is suitable for their pets and home environment and assume the risks of use and safety; Pets Thing will not be responsible for any accidents, injuries, or losses to any purchasers, pets, third parties, or property resulting from the installation, use, storage, or misuse of the product.\u003c\/li\u003e\n\n    \u003c\/ul\u003e\n\n  \u003c\/details\u003e\n  \u003cdetails\u003e\n    \u003csummary\u003eOrder Cancellation, Refund Processing Fees, and Final Decision Rights\u003c\/summary\u003e\n    \u003cul\u003e\n\n      \u003cli\u003eFor customers who request our company to cancel an order and issue a refund after payment, our company will deduct 20% of the total order amount as administrative and payment platform processing fees; if the order has been shipped, prepared, assembly arranged, customized, or handed over to the supplier, it may not be eligible for cancellation.\u003c\/li\u003e\n\n      \u003cli\u003eVIP offers, discount codes, free gifts, special offers, or promotional activities, if they have additional terms, will apply concurrently with these terms; the refund amount will be based on the actual payment amount, used discounts, and provided services.\u003c\/li\u003e\n\n      \u003cli\u003eOur company reserves the right to reject all unreasonable, malicious, repetitive, expired, insufficient information, or non-compliant exchange, return, refund, order cancellation, and after-sales requests.\u003c\/li\u003e\n\n      \u003cli\u003eIn case of any dispute, Pets Thing reserves the right of final decision within the scope permitted by law; these terms do not affect consumer rights that cannot be excluded by law.\u003c\/li\u003e\n\n    \u003c\/ul\u003e\n\n  \u003c\/details\u003e\n\u003c\/section\u003e","brand":"Sutter Professional","offers":[{"title":"Default Title","offer_id":43149160874220,"sku":"petsthing-pet-sanitizer-Sutter-Professional-Grill-Cleaner-Plus-Natural-degreaser-for-ovens,-cooktops-and-grills-750ml","price":248.0,"currency_code":"HKD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0550\/5853\/0481\/products\/petsthing-pet-sanitizer-Sutter-Professional-Grill-Cleaner-Plus-Natural-degreaser-for-ovens_-cooktops-and-grills-750ml.png?v=1784759141"},{"product_id":"pet-sanitizer-sutter-professional-lactic-detergent-multi-purpose-natural-acid-disinfectant-500ml","title":"Italy Zero Lactic multi-purpose natural acid disinfectant 750ml (pet-friendly natural cleaner)","description":"\u003cblockquote\u003eOrganic and natural | Pet-safe | Harmless to humans and pets | Made in Italy\u003cbr\u003eA natural and organic household cleaner specially formulated for pets, tested and certified by the Italian Institute of Dermatology to be completely harmless to skin.\u003c\/blockquote\u003e\n\u003cp\u003eLactic Ready-to-Use Disinfectant Spray has been proven effective in killing 99.9% of bacteria and viruses, including coronaviruses, influenza A (H1N1), influenza B (H3N2), MRSA, Candida, and over 10 other common viruses and bacteria.\u003c\/p\u003e\n\u003cp\u003eIt has been awarded the EU Ecolabel, is safety certified by the Hong Kong Standards and Testing Centre (STC), is not tested on animals, is made from 100% natural plant-based ingredients, and is 100% biodegradable; it contains no chemicals, no chlorhexidine, no alcohol, no preservatives, and no allergens, making it safe even if it comes into contact with food. It has passed skin allergy tests and is completely harmless to infants, pregnant women, the elderly, animals, and the environment, ensuring safe use.\u003c\/p\u003e\n\u003cspan class=\"petsthing-product-highlight\"\u003e\u003cb\u003eProduct Parameters\u003c\/b\u003e\u003c\/span\u003e\n\u003cul\u003e\n\n\u003cul\u003e\n\n\u003cli\u003eSuitable for: Daily contact items and areas, such as doorknobs, handrails, utensils, furniture, rooms, toilets, especially infant toys and pet supplies.\u003c\/li\u003e\n\n\u003cli\u003eCapacity: 750ml\u003c\/li\u003e\n\n\u003cli\u003eScent: Fresh mint.\u003c\/li\u003e\n\n\u003cli\u003eIngredients: Plant-derived raw materials: Lactic acid (EC 200-018-0)\u003c\/li\u003e\n\n\u003cli\u003eFeatures: Lactic Ready-to-Use Multi-Purpose Disinfectant Spray, safety certified by the EU and Hong Kong Standards and Testing Centre (STC), effectively kills up to 99.9% of bacteria and viruses, including coronaviruses. It is certified as a medical food-grade bactericidal product and can be used on any surface, especially infant toys and pet supplies; made from all-natural plant-based lactic acid, completely free of any harmful chemical ingredients, harmless to infants, pregnant women, the elderly, animals, and the environment, ensuring safe use.\u003c\/li\u003e\n\n\u003cli\u003eCertifications: EU Biocidal Products Regulation Authorization Code: EU-0006622-0010, Bactericidal efficacy: EN1276, EN1650, EN13697 and EN 14476 + A1 (varies by country\/region), Hong Kong Standards and Testing Centre (STC) Technical and Safety Standard Certification, free of chemical components, phosphates, and nickel (less than 0.01 ppm).\u003c\/li\u003e\n\n\u003cli\u003eHow to use: No dilution needed, can be used anytime. Spray on the surface to be disinfected and let the spray remain on the object for 5 minutes. If necessary, wipe with a cloth.\u003c\/li\u003e\n\n\u003cli\u003eWarning: Keep out of reach of children. Avoid contact with skin and eyes. If it gets into eyes, rinse with plenty of water. If swallowed, seek immediate medical attention.\u003cbr\u003eStore in a cool place below 30 degrees Celsius, away from heat sources and other ignition sources, and keep the container tightly closed.\u003c\/li\u003e\n\n\u003cli\u003eNote: Do not use on calcareous surfaces (marble, etc.). Pets Thing is not responsible for any damage caused by improper use of the product. Safety data sheets are available upon request.\u003cbr\u003eThe use of plant-derived raw materials ensures complete biodegradability (the surfactants contained in the product are biodegradable in accordance with regulation 648\/2004\/EC).\u003c\/li\u003e\n\n\u003cli\u003eOrigin: Italy\u003c\/li\u003e\n\n\u003cli\u003eAll information is provided by the merchant. The information and images are for reference only; the actual product shall prevail.\u003c\/li\u003e\n\n\u003cli\u003eBrand Introduction: Zero Natural Force was born in 2015. Due to research and significant results, a group of Italian scientists expanded their range of cleaning products through the use of raw materials from renewable resources, utilizing the fermentation of various natural plants to synthesize different effective cleaning solutions. In addition to fresh scents, they also comply with ECOLABEL requirements and IFRA standards, becoming an indispensable cleaning element in daily life.\u003c\/li\u003e\n\n\n\u003c\/ul\u003e\n\n\n\u003c\/ul\u003e\n\u003ch3\u003eSutter Professional: Zero Natural Force Italian Natural Organic Cleaner Video Introduction\u003c\/h3\u003e\n\u003cdiv class=\"videoWrapper\"\u003e\u003ciframe title=\"Sutter Professional: Zero Natural Force 意大利天然有機清潔劑\" width=\"560\" height=\"349\" src=\"https:\/\/www.youtube.com\/embed\/zfoQnHnDCAE\" frameborder=\"0\" allowfullscreen=\"\"\u003e\u003c\/iframe\u003e\u003c\/div\u003e\n\n\n\u003csection class=\"petsthing-product-terms\" aria-labelledby=\"petsthing-product-terms-title\"\u003e\n  \u003cspan class=\"petsthing-product-terms__eyebrow\"\u003ePlease read before purchasing\u003c\/span\u003e\n  \u003ch3 id=\"petsthing-product-terms-title\"\u003eProduct Size, Exchange, Return \u0026amp; After-Sales Terms\u003c\/h3\u003e\n\n  \u003cp class=\"petsthing-product-terms__intro\"\u003eBy placing an order and making payment on the Pets Thing website, you acknowledge, understand, and agree to the following product terms and after-sales arrangements. If there are additional specific instructions on the product page, they will apply in conjunction with these terms.\u003c\/p\u003e\n\n  \u003cdiv class=\"petsthing-product-terms__summary\" aria-label=\"重要條款摘要\"\u003e\n\n    \u003cdiv class=\"petsthing-product-terms__summary-item\"\u003eSizes, weight capacity, and applicable body types are for reference only. Please measure and confirm before purchasing.\u003c\/div\u003e\n\n    \u003cdiv class=\"petsthing-product-terms__summary-item\"\u003eOpened, used, incorrect size, wrong color, or unsuitable for personal needs items generally cannot be exchanged or returned.\u003c\/div\u003e\n\n    \u003cdiv class=\"petsthing-product-terms__summary-item\"\u003eFor order cancellations and refunds after payment, a 20% handling fee of the total order amount will be deducted.\u003c\/div\u003e\n\n    \u003cdiv class=\"petsthing-product-terms__summary-item\"\u003eAssembly or installation services, once confirmed, cannot be canceled, and the related fees are non-refundable.\u003c\/div\u003e\n\n  \u003c\/div\u003e\n\n  \u003cdetails open\u003e\n    \u003csummary\u003eSize, Color, Packaging, and Origin Description\u003c\/summary\u003e\n    \u003cul\u003e\n\n      \u003cli\u003eSizes are measured manually, and there may be a reasonable error of 1-3cm; all dimensions are measured by hand, so please refer to the actual product.\u003c\/li\u003e\n\n      \u003cli\u003ePlease measure the required size, placement space, entrance width, pet size, and weight capacity before purchasing; exchanges, returns, or refunds will not be accepted for reasons such as incorrect product size, unsuitable weight capacity, wrong color selection, or not meeting personal needs after purchase.\u003c\/li\u003e\n\n      \u003cli\u003eDue to factors such as shooting light, equipment, display settings, and different production batches, there may be slight color differences or detail variations between the product images and the actual product. The final color, texture, packaging, and accessories shall be based on the actual product.\u003c\/li\u003e\n\n      \u003cli\u003eSome products are made in China or may contain simplified Chinese packaging, simplified Chinese instructions, mainland specifications labels, or original factory packaging; these situations are not considered quality issues or reasons for exchange\/return.\u003c\/li\u003e\n\n    \u003c\/ul\u003e\n\n  \u003c\/details\u003e\n  \u003cdetails\u003e\n    \u003csummary\u003eExchange, Return, and Refund Restrictions\u003c\/summary\u003e\n    \u003cul\u003e\n\n      \u003cli\u003eTo avoid contagious diseases and hygiene risks, please consider your pet's needs before purchasing; if the product has been opened, tried, assembled, if the packaging tape or box has been torn, or if it has hair, odor, stains, or any signs of use, no exchange, return, or refund can be arranged.\u003c\/li\u003e\n\n      \u003cli\u003eProducts that are not in complete, new, and resalable condition, including damaged packaging, incomplete accessories, missing instructions, removed tags, damaged or incomplete products, will not be eligible for exchange, return, or refund.\u003c\/li\u003e\n\n      \u003cli\u003eThe company is not responsible for damages caused by human or pet actions, or damages occurring after delivery by Pets Thing due to use, storage, cleaning, handling, installation, or environmental factors.\u003c\/li\u003e\n\n      \u003cli\u003eExternal packaging may be squeezed, incomplete, stained, or wrinkled due to shipping companies or delivery processes, but if it does not affect the normal use of the product, it is not considered a product quality issue.\u003c\/li\u003e\n\n      \u003cli\u003eIf obvious errors, damages, or suspected quality issues are found upon receipt, please contact the company within 48 hours of receipt and provide the order number, a complete unboxing video, clear photos, and relevant proof; overdue or insufficient information may result in the company's refusal to process the request.\u003c\/li\u003e\n\n      \u003cli\u003eFor pre-ordered, custom-made, special order, clearance, discounted, consumable, hygienic, installed, or assembled products, if specified on the product page or confirmed by customer service, cancellations, exchanges, or refunds are generally not available.\u003c\/li\u003e\n\n    \u003c\/ul\u003e\n\n  \u003c\/details\u003e\n  \u003cdetails\u003e\n    \u003csummary\u003eWooden Products, Pet Furniture, Assembly and Installation Services\u003c\/summary\u003e\n    \u003cul\u003e\n\n      \u003cli\u003eAll wooden products, including cat trees, scratching posts, cat houses, and pet furniture, may undergo changes due to uncontrollable factors such as weather, humidity, rain, thermal expansion and contraction, storage environment, or usage methods; refunds or after-sales arrangements will not be provided after 7 days of receipt, and the company is not responsible for consequences caused by related environmental factors.\u003c\/li\u003e\n\n      \u003cli\u003ePet furniture or products involving materials such as wood panels, rattan, hemp, fabric, sponge, plastic, and metal may involve extensive manual production and handling; minor scratches, dust, indentations, color differences, minor imperfections, or manual traces on the surface, if they do not affect overall use, are considered normal and not quality issues.\u003c\/li\u003e\n\n      \u003cli\u003eFor assembled items, if problems arise due to personal installation methods, failure to follow instructions, uneven placement, loose screws, unsuitable use environment, or pet usage methods, you are responsible for handling and bearing the related risks.\u003c\/li\u003e\n\n      \u003cli\u003ePlease read the relevant terms of service carefully before ordering any assembly products or assembly services from the Pets Thing website; these terms describe how our company or installation partners will provide assembly services at your chosen location.\u003c\/li\u003e\n\n      \u003cli\u003eBy placing an order and paying for any assembly or installation service, you agree to the relevant terms of service; once the order is confirmed, the relevant assembly service cannot be canceled, and the installation service fee will not be refunded. This handling fee and cancellation arrangement do not apply to cases where exchanges or returns are accepted according to our company's exchange and return policy.\u003c\/li\u003e\n\n      \u003cli\u003eAll purchasers must assess whether the product is suitable for their pets and home environment and bear the risks of use and safety; Pets Thing will not be responsible for any accidents, injuries, or losses to any purchasers, pets, third parties, or property arising from the installation, use, storage, or misuse of the product.\u003c\/li\u003e\n\n    \u003c\/ul\u003e\n\n  \u003c\/details\u003e\n  \u003cdetails\u003e\n    \u003csummary\u003eOrder Cancellation, Refund Handling Fee, and Final Decision Right\u003c\/summary\u003e\n    \u003cul\u003e\n\n      \u003cli\u003eIf a customer requests to cancel an order and receive a refund after payment, our company will deduct 20% of the total order amount as an administrative and payment platform handling fee; if the order has been shipped, prepared, arranged for installation, custom-made, or processed by the supplier, it may not be eligible for cancellation.\u003c\/li\u003e\n\n      \u003cli\u003eVIP offers, discount codes, gifts, special offers, or promotional activities, if they have additional terms, will apply concurrently with these terms; the refund amount will be based on the actual payment amount, used offers, and provided services.\u003c\/li\u003e\n\n      \u003cli\u003eOur company reserves the right to reject all unreasonable, malicious, repetitive, expired, insufficient information, or non-compliant requests for exchange, return, refund, order cancellation, and after-sales service.\u003c\/li\u003e\n\n      \u003cli\u003eIn case of any dispute, Pets Thing reserves the right to make the final decision within the limits permitted by law; these terms do not affect consumer rights that cannot be excluded by law.\u003c\/li\u003e\n\n    \u003c\/ul\u003e\n\n  \u003c\/details\u003e\n\u003c\/section\u003e","brand":"Sutter Professional","offers":[{"title":"Default Title","offer_id":43149160906988,"sku":"petsthing-pet-sanitizer-Sutter-Professional-Lactic-Detergent-Multi-Purpose-Natural-Acid-Disinfectant-500ml","price":248.0,"currency_code":"HKD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0550\/5853\/0481\/files\/petsthing-pet-sanitizer-Sutter-Professional-Lactic-Detergent-Multi-Purpose-Natural-Acid-Disinfectant-500ml-Photoroom.jpg?v=1771492143"},{"product_id":"pet-sanitizer-sutter-professional-wash-plus-1-ltr-dish-washing","title":"Italy Zero Wash Plus Natural Skin Care Dishwashing Liquid 1L (Pet Harmless Natural Cleaner)","description":"\u003cblockquote\u003eOrganic \u0026amp; Natural | Pet-Safe | Harmless to Humans \u0026amp; Pets | Made in Italy\u003cbr\u003eA natural and organic household cleaner specially formulated for pets, certified by the Italian Institute of Dermatology as absolutely harmless to skin.\u003c\/blockquote\u003e\n\u003cp\u003eWash Plus boasts powerful cleaning capabilities, effortlessly removing greasy residues and food scraps from dishes with just a small amount, leaving them sparkling clean. Certified by the Italian Institute of Dermatology, it is proven to be harmless to the skin, causing no irritation or allergic reactions. It is free from chemicals, colorants, and fragrances, ensuring the daily dietary health of your family.\u003c\/p\u003e\n\u003cp\u003eAwarded the EU Ecolabel and safety certified by the Hong Kong Standards and Testing Centre (STC), it is not tested on animals and is made entirely from natural plant-based ingredients, 100% biodegradable. It contains no chemical components, no chlorhexidine, no alcohol, no preservatives, and no allergens, making it safe even if it comes into contact with food. Passing dermatological allergy tests, it is completely harmless to infants, pregnant women, the elderly, animals, and the environment, ensuring peace of mind during use.\u003c\/p\u003e\n\u003cspan class=\"petsthing-product-highlight\"\u003e\u003cb\u003eProduct Parameters\u003c\/b\u003e\u003c\/span\u003e\n\u003cul\u003e\n\n\u003cul\u003e\n\n\u003cli\u003eSuitable for: Greasy dishes and utensils\u003c\/li\u003e\n\n\u003cli\u003eCapacity: 1 Liter\u003c\/li\u003e\n\n\u003cli\u003eScent: Odorless\u003c\/li\u003e\n\n\u003cli\u003eIngredients: Contains organic raw materials from plants, derived from corn, potatoes, and coconut oil (e.g., surfactants and acidic solutions)\u003c\/li\u003e\n\n\u003cli\u003eFeatures: Wash Plus cleans greasy dishes, leaving them sparkling. The product is certified by the Italian Institute of Dermatology as absolutely harmless to skin, causing no irritation or allergic reactions. It is organic, free from chemicals, colorants, and fragrances, ensuring the daily dietary health of your family.\u003c\/li\u003e\n\n\u003cli\u003eCertifications: Efficacy tested in an ISO 17025 certified laboratory, including allergen-free (Reg: 648\/2004), free of phosphates and nickel (less than 0.01 ppm), dermatologically tested (human trials).\u003c\/li\u003e\n\n\u003cli\u003eHow to Use: To save water and energy, dilute the dishwashing liquid with 5-10 parts water, then add it to a sponge to clean dishes, or soak dishes in the diluted dishwashing liquid solution.\u003c\/li\u003e\n\n\u003cli\u003eWarning: Keep out of reach of children. Avoid contact with skin and eyes. If it gets into eyes, rinse with plenty of water. If swallowed, seek immediate medical attention.\u003cbr\u003eStore in a cool place below 30 degrees Celsius, away from heat sources and other ignition sources, and keep the container tightly closed.\u003c\/li\u003e\n\n\u003cli\u003eNote: Do not use on calcium-based surfaces (marble, etc.). Pets Thing is not responsible for any damage caused by improper use of the product. Safety data sheets are available upon request.\u003cbr\u003eThe plant-derived raw materials are completely biodegradable (the surfactants contained in the product are biodegradable according to Regulation 648\/2004\/EC).\u003c\/li\u003e\n\n\u003cli\u003eOrigin: Italy\u003c\/li\u003e\n\n\u003cli\u003eAll information is provided by the merchant. The information and images are for reference only, and the actual product shall prevail.\u003c\/li\u003e\n\n\u003cli\u003eBrand Introduction: Zero Natural Force was born in 2015. Through research and significant achievements, a group of Italian scientists expanded their range of cleaning products by utilizing raw materials from renewable resources. By fermenting different natural plants, they synthesized various effective cleaning solutions. In addition to fresh scents, their products comply with ECOLABEL requirements and IFRA standards, becoming essential cleaning elements in daily life.\u003c\/li\u003e\n\n\n\u003c\/ul\u003e\n\n\n\u003c\/ul\u003e\n\u003ch3\u003eSutter Professional: Zero Natural Force Italian Natural Organic Cleaner Video Introduction\u003c\/h3\u003e\n\u003cdiv class=\"videoWrapper\"\u003e\u003ciframe title=\"Sutter Professional: Zero Natural Force Italian Natural Organic Cleaner\" width=\"560\" height=\"349\" src=\"https:\/\/www.youtube.com\/embed\/zfoQnHnDCAE\" frameborder=\"0\" allowfullscreen=\"\"\u003e\u003c\/iframe\u003e\u003c\/div\u003e\n\n\n\u003csection class=\"petsthing-product-terms\" aria-labelledby=\"petsthing-product-terms-title\"\u003e\n  \u003cspan class=\"petsthing-product-terms__eyebrow\"\u003ePlease read before purchasing\u003c\/span\u003e\n  \u003ch3 id=\"petsthing-product-terms-title\"\u003eProduct Size, Exchange \u0026amp; Return, and After-Sales Terms\u003c\/h3\u003e\n\n  \u003cp class=\"petsthing-product-terms__intro\"\u003eBy placing an order and making payment on the Pets Thing website, you acknowledge, understand, and agree to the following product terms and after-sales arrangements. If specific instructions are provided on the product page, they will apply in conjunction with these terms.\u003c\/p\u003e\n\n  \u003cdiv class=\"petsthing-product-terms__summary\" aria-label=\"Summary of Important Terms\"\u003e\n\n    \u003cdiv class=\"petsthing-product-terms__summary-item\"\u003eSizes, weight capacities, and suitable pet types are for reference only. Please measure and confirm before purchasing.\u003c\/div\u003e\n\n    \u003cdiv class=\"petsthing-product-terms__summary-item\"\u003eOpened, used, incorrect size, wrong color selected, or unsuitable for personal needs generally cannot be exchanged or returned.\u003c\/div\u003e\n\n    \u003cdiv class=\"petsthing-product-terms__summary-item\"\u003eCancellation and refund requests after payment will incur a 20% processing fee from the total order amount.\u003c\/div\u003e\n\n    \u003cdiv class=\"petsthing-product-terms__summary-item\"\u003eAssembly or installation services, once confirmed, cannot be canceled, and related fees will not be refunded.\u003c\/div\u003e\n\n  \u003c\/div\u003e\n\n  \u003cdetails open\u003e\n    \u003csummary\u003eSize, Color, Packaging \u0026amp; Origin Description\u003c\/summary\u003e\n    \u003cul\u003e\n\n      \u003cli\u003eSizes are measured manually and may have a reasonable error of 1-3cm. As all sizes are measured by hand, please refer to the actual product.\u003c\/li\u003e\n\n      \u003cli\u003ePlease clearly measure the required size, placement space, entrance width, pet size, and weight capacity before purchasing. We do not accept exchanges, returns, or refunds for reasons such as product size mismatch, unsuitable weight capacity, incorrect color selection, or not meeting personal needs after purchase.\u003c\/li\u003e\n\n      \u003cli\u003eDue to factors such as shooting light, shooting equipment, monitor settings, and different production batches, there may be slight color differences or detail variations between product images and the actual product. The final color, texture, packaging, and accessories should be based on the actual product.\u003c\/li\u003e\n\n      \u003cli\u003eSome products are made in China or may include simplified Chinese packaging, simplified Chinese instructions, mainland specifications labels, or original factory packaging. Such cases do not constitute a quality issue or a reason for exchange or return.\u003c\/li\u003e\n\n    \u003c\/ul\u003e\n\n  \u003c\/details\u003e\n  \u003cdetails\u003e\n    \u003csummary\u003eExchange, Return \u0026amp; Refund Restrictions\u003c\/summary\u003e\n    \u003cul\u003e\n\n      \u003cli\u003eTo avoid contagious diseases and hygiene risks, please consider your pet's usage needs before purchasing. If the product has been opened, tried, assembled, if packaging tape or box has been torn, or if it has hair, odor, stains, or any signs of use, we cannot arrange exchanges, returns, or refunds.\u003c\/li\u003e\n\n      \u003cli\u003eProducts that are not in complete, new, and resalable condition, including damaged packaging, incomplete accessories, missing instructions, removed tags, damaged products, or incomplete items, will not be eligible for exchange, return, or refund.\u003c\/li\u003e\n\n      \u003cli\u003eOur company is not responsible for damages caused by human or pet actions, or damages occurring after Pets Thing delivers the product due to usage, storage, cleaning, transportation, installation, or environmental factors.\u003c\/li\u003e\n\n      \u003cli\u003eExternal packaging compression, incompleteness, stains, or creases caused by the transportation company or delivery process that do not affect the normal use of the product are not considered product quality issues.\u003c\/li\u003e\n\n      \u003cli\u003eIf you discover obvious errors, damage, or suspected quality issues upon receipt, please contact our company within 48 hours of receipt and provide the order number, a complete unboxing video, clear photos, and relevant proof. We reserve the right to refuse processing if overdue or insufficient information is provided.\u003c\/li\u003e\n\n      \u003cli\u003ePre-ordered, custom-made, special order, clearance, discounted, consumable, hygiene, installed, or assembled products, if specified on the product page or confirmed by customer service, generally do not allow cancellation, exchange, or refund.\u003c\/li\u003e\n\n    \u003c\/ul\u003e\n\n  \u003c\/details\u003e\n  \u003cdetails\u003e\n    \u003csummary\u003eWood Products, Pet Furniture, Assembly \u0026amp; Installation Services\u003c\/summary\u003e\n    \u003cul\u003e\n\n      \u003cli\u003eAll wood products, including cat trees, scratching posts, cat houses, and pet furniture, may undergo changes due to uncontrollable factors such as weather, humidity, rain, thermal expansion and contraction, storage environment, or usage methods. After 7 days of receipt, no refunds or after-sales arrangements will be provided. Our company is not responsible for consequences caused by related environmental factors.\u003c\/li\u003e\n\n      \u003cli\u003ePet furniture or products involving materials such as wood panels, rattan surfaces, hemp, fabric, sponge, plastic, and metal may involve extensive manual production and processing. Minor scratches, dust, indentations, color differences, minor defects, or manual traces that do not affect overall use are considered normal and not quality issues.\u003c\/li\u003e\n\n      \u003cli\u003eRegarding assembly items, if problems arise due to personal installation methods, failure to follow instructions, uneven placement, loose screws, unsuitable usage environment, or pet usage, you are responsible for handling and bearing the related risks.\u003c\/li\u003e\n\n      \u003cli\u003eBefore ordering any assembly products or assembly services from the Pets Thing website, please carefully read the relevant terms of service. These terms describe how our company or installation partners will provide assembly services at your chosen location.\u003c\/li\u003e\n\n      \u003cli\u003eIf you place an order and pay for any assembly or installation service, it means you have agreed to the relevant terms of service. Once the order is confirmed, related assembly services cannot be canceled, and the installation service fees will not be refunded. This processing fee and cancellation arrangement do not apply to exchange or return cases accepted under our company's exchange and return policy.\u003c\/li\u003e\n\n      \u003cli\u003eAll purchasers must assess whether the product is suitable for their pet and home environment and bear the risks of use and safety. Pets Thing will not be responsible for any accidents, injuries, or losses to any purchaser, pet, third party, or property caused by the installation, use, storage, or misuse of the product.\u003c\/li\u003e\n\n    \u003c\/ul\u003e\n\n  \u003c\/details\u003e\n  \u003cdetails\u003e\n    \u003csummary\u003eOrder Cancellation, Refund Processing Fee \u0026amp; Final Decision Rights\u003c\/summary\u003e    \u003cul\u003e\n\n      \u003cli\u003eFor customers who request our company to cancel an order and issue a refund after making payment, our company will deduct 20% of the total order amount as an administrative and payment platform processing fee. If the order has already been shipped, prepared for shipment, arranged for installation, custom-made, or processed by the supplier, it may not be eligible for cancellation.\u003c\/li\u003e\n\n      \u003cli\u003eVIP offers, discount codes, free gifts, special offers, or promotional activities, if they have additional terms, will apply concurrently with these terms. The refund amount will be based on the actual payment amount, utilized discounts, and services provided.\u003c\/li\u003e\n\n      \u003cli\u003eOur company reserves the right to refuse any unreasonable, malicious, repetitive, expired, incomplete, or non-compliant requests for exchange, return, refund, order cancellation, and after-sales service.\u003c\/li\u003e\n\n      \u003cli\u003eIn case of any dispute, Pets Thing reserves the right to make the final decision within the scope permitted by law. These terms do not affect consumer rights that cannot be legally excluded.\u003c\/li\u003e\n\n    \u003c\/ul\u003e\n\n  \u003c\/details\u003e\n\u003c\/section\u003e","brand":"Sutter Professional","offers":[{"title":"Default Title","offer_id":43149160939756,"sku":"petsthing-pet-sanitizer-Sutter-Professional-Wash-Plus-1-Ltr.-(dish-washing)","price":198.0,"currency_code":"HKD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0550\/5853\/0481\/products\/pet-sanitizer-sutter-professional-wash-plus-1-ltr-dish-washing.png?v=1771492144"},{"product_id":"pet-sanitizer-sutter-professional-pine-scented-multi-purpose-natural-detergent-1000ml","title":"Italy Zero Pine Multi-Function Cleanser (Pine Flavor) 1000ml (Pet Harmless Natural Cleaner)","description":"\u003cblockquote\u003eOrganic \u0026amp; Natural | Pet-Safe | Harmless to Humans \u0026amp; Pets | Made in Italy\u003cbr\u003eA natural and organic household cleaner specially formulated for pets, tested and certified by the Italian Institute of Dermatology to be completely harmless to skin.\u003c\/blockquote\u003e\n\u003cp\u003ePine daily floor cleaner is for cleaning floors, tiles, and hard surfaces, featuring a delicate, long-lasting pine scent. It is safe for children and pets, made from natural organic plants in Italy, and can be used with various floor cleaning machines for better results.\u003c\/p\u003e\n\u003cp\u003eIt has received the EU Ecolabel and STC (Hong Kong Standards and Testing Centre) safety certification. It is not tested on animals, made from all-natural plants, and is 100% biodegradable; it contains no chemicals, no chlorhexidine, no alcohol, no preservatives, and no allergens, making it safe even if it comes into contact with food. It has passed skin allergy tests and is harmless to infants, pregnant women, the elderly, animals, and the environment, ensuring safe use.\u003c\/p\u003e\n\u003cspan class=\"petsthing-product-highlight\"\u003e\u003cb\u003eProduct Parameters\u003c\/b\u003e\u003c\/span\u003e\n\u003cul\u003e\n\n\u003cul\u003e\n\n\u003cli\u003eSuitable for: Floors and hard surfaces, tiles\u003c\/li\u003e\n\n\u003cli\u003eCapacity: 1 litre\u003c\/li\u003e\n\n\u003cli\u003eScent: Delicate, long-lasting pine scent\u003c\/li\u003e\n\n\u003cli\u003eIngredients: Contains plant-derived raw materials (e.g., surfactants, solvents) processed from corn, potatoes, beetroot, and coconut oil.\u003c\/li\u003e\n\n\u003cli\u003eFeatures: Pine daily floor cleaner is for cleaning floors, tiles, and hard surfaces, featuring a delicate, long-lasting pine scent. It is safe for children and pets, made from natural organic plants in Italy, and can be used with various floor cleaning machines for better results.\u003c\/li\u003e\n\n\u003cli\u003eCertifications: Efficacy tested in an ISO 17025 certified laboratory, free of phosphates and nickel (less than 0.01 ppm), dermatologically tested (human trials).\u003c\/li\u003e\n\n\u003cli\u003eUsage: Add 100ml of cleaner to 10 litres of water.\u003c\/li\u003e\n\n\u003cli\u003eWarning: Keep out of reach of children. Avoid contact with skin and eyes. If it gets into eyes, rinse immediately with plenty of water. If swallowed, seek immediate medical attention.\u003cbr\u003eStore in a cool place below 30 degrees, away from heat sources and other ignition sources, and keep the container tightly closed.\u003c\/li\u003e\n\n\u003cli\u003eNote: Do not use on calcareous surfaces (marble, etc.). Pets Thing is not responsible for any damage caused by improper product use. Safety data sheets are available upon request.\u003cbr\u003ePlant-derived raw materials are completely biodegradable (surfactants contained in the product are biodegradable according to Regulation 648\/2004\/EC).\u003c\/li\u003e\n\n\u003cli\u003eOrigin: Italy\u003c\/li\u003e\n\n\u003cli\u003eAll information provided by the merchant, data and images are for reference only, and the actual product shall prevail.\u003c\/li\u003e\n\n\u003cli\u003eBrand Introduction: Zero Natural Force was born in 2015. Due to research and significant results, a group of Italian scientists expanded the range of cleaning products by using raw materials from renewable resources. They utilize the fermentation of different natural plants to synthesize various effective cleaning solutions. In addition to fresh aromas, they also meet ECOLABEL requirements and IFRA standards, becoming an indispensable cleaning element in daily life.\u003c\/li\u003e\n\n\n\u003c\/ul\u003e\n\n\n\u003c\/ul\u003e\n\u003ch3\u003eSutter Professional: Zero Natural Force Italian Natural Organic Cleaner Video Introduction\u003c\/h3\u003e\n\u003cdiv class=\"videoWrapper\"\u003e\u003ciframe title=\"Sutter Professional: Zero Natural Force 意大利天然有機清潔劑\" width=\"560\" height=\"349\" src=\"https:\/\/www.youtube.com\/embed\/zfoQnHnDCAE\" frameborder=\"0\" allowfullscreen=\"\"\u003e\u003c\/iframe\u003e\u003c\/div\u003e\n\n\n\u003csection class=\"petsthing-product-terms\" aria-labelledby=\"petsthing-product-terms-title\"\u003e\n  \u003cspan class=\"petsthing-product-terms__eyebrow\"\u003ePlease Read Before Purchasing\u003c\/span\u003e\n  \u003ch3 id=\"petsthing-product-terms-title\"\u003eProduct Size, Exchange \u0026amp; After-Sales Terms\u003c\/h3\u003e\n\n  \u003cp class=\"petsthing-product-terms__intro\"\u003eBy placing an order and making payment on the Pets Thing website, you acknowledge, understand, and agree to the following product terms and after-sales arrangements; if there are special instructions on the product page, they will apply in conjunction with these terms.\u003c\/p\u003e\n\n  \u003cdiv class=\"petsthing-product-terms__summary\" aria-label=\"Important Terms Summary\"\u003e\n\n    \u003cdiv class=\"petsthing-product-terms__summary-item\"\u003eSizes, weight capacities, and applicable body types are for reference only. Please measure and confirm before purchasing.\u003c\/div\u003e\n\n    \u003cdiv class=\"petsthing-product-terms__summary-item\"\u003eNo returns or exchanges for unsealed, used, incorrect size, wrong color, or personal needs not met.\u003c\/div\u003e\n\n    \u003cdiv class=\"petsthing-product-terms__summary-item\"\u003eIf an order cancellation and refund are requested after payment, 20% of the total order amount will be deducted as a handling fee.\u003c\/div\u003e\n\n    \u003cdiv class=\"petsthing-product-terms__summary-item\"\u003eAssembly or installation services cannot be cancelled once confirmed, and related payments are non-refundable.\u003c\/div\u003e\n\n  \u003c\/div\u003e\n\n  \u003cdetails open\u003e\n    \u003csummary\u003eSize, Color, Packaging \u0026amp; Origin Description\u003c\/summary\u003e\n    \u003cul\u003e\n\n      \u003cli\u003eSizes are measured manually and may have a reasonable error of 1-3cm; all dimensions are measured by hand, so please refer to the actual product.\u003c\/li\u003e\n\n      \u003cli\u003ePlease measure the required size, placement space, entrance width, pet body type, and weight capacity before purchasing; returns, exchanges, or refunds will not be accepted after purchase due to product size discrepancies, unsuitable weight capacity, incorrect color selection, or not meeting personal needs.\u003c\/li\u003e\n\n      \u003cli\u003eDue to shooting light, shooting equipment, monitor settings, and different production batches, there may be slight color differences or detail variations between product images and the actual product. The final color, texture, packaging, and accessories are subject to the actual product.\u003c\/li\u003e\n\n      \u003cli\u003eSome products are made in China or may include simplified Chinese packaging, simplified Chinese instruction manuals, mainland specification labels, or original factory packaging; these situations do not constitute quality issues or reasons for return or exchange.\u003c\/li\u003e\n\n    \u003c\/ul\u003e\n\n  \u003c\/details\u003e\n  \u003cdetails\u003e\n    \u003csummary\u003eExchange, Return \u0026amp; Refund Restrictions\u003c\/summary\u003e\n    \u003cul\u003e\n\n      \u003cli\u003eTo prevent contagious diseases and hygiene risks, please consider your pet's needs before purchasing; if the product has been unsealed, tried, assembled, the packaging tape or box has been torn, has hair, odor, stains, or any signs of use, exchanges, returns, or refunds cannot be arranged.\u003c\/li\u003e\n\n      \u003cli\u003eIf the product cannot be kept in its complete, new, and resalable condition, including damaged packaging, missing accessories, lost instructions, removed tags, damaged or incomplete product, exchanges, returns, or refunds will not be arranged.\u003c\/li\u003e\n\n      \u003cli\u003ePets Thing is not responsible for damage caused by human or pet actions, or damage occurring after product delivery due to use, storage, cleaning, handling, installation, or environmental factors.\u003c\/li\u003e\n\n      \u003cli\u003eExternal packaging compression, incompleteness, stains, or creases caused by the transportation company or delivery process, which do not affect the normal use of the product, are not considered product quality issues.\u003c\/li\u003e\n\n      \u003cli\u003eIf obvious errors, damage, or suspected quality issues are found upon receipt, please contact the company within 48 hours of receipt and provide the order number, complete unboxing video, clear photos, and relevant proof; if overdue or insufficient information, the company reserves the right to refuse processing.\u003c\/li\u003e\n\n      \u003cli\u003eFor pre-ordered, custom-made,代購 (purchased on behalf of customer), clearance, discounted, consumable, hygiene, installed, or assembled products, if specified on the product page or confirmed by customer service, cancellations, exchanges, or refunds are generally not available.\u003c\/li\u003e\n\n    \u003c\/ul\u003e\n\n  \u003c\/details\u003e\n  \u003cdetails\u003e\n    \u003csummary\u003eWooden Products, Pet Furniture, Assembly \u0026amp; Installation Services\u003c\/summary\u003e\n    \u003cul\u003e\n\n      \u003cli\u003eAll wooden products, including cat trees, scratching posts, cat houses, and pet furniture, may change due to uncontrollable factors such as weather, humidity, rain, thermal expansion and contraction, storage environment, or usage methods; after 7 days of receipt, no refunds or after-sales arrangements will be provided, and the company is not responsible for consequences caused by related environmental factors.\u003c\/li\u003e\n\n      \u003cli\u003ePet furniture or products involving materials such as wood panels, rattan surfaces, hemp, fabric, sponges, plastics, and metal may involve extensive manual production and processing; minor scratches, dust, minor dents, minor color differences, minor imperfections, or handmade marks on the surface, if they do not affect overall use, are considered normal and not quality issues.\u003c\/li\u003e\n\n      \u003cli\u003eRegarding assembled goods, if problems arise due to personal assembly methods, failure to follow instructions, uneven placement, loose screws, unsuitable use environment, or pet usage, you are responsible for handling and bearing the related risks.\u003c\/li\u003e\n\n      \u003cli\u003ePlease carefully read the relevant service terms before ordering any assembled products or assembly services from the Pets Thing website; these terms explain how our company or installation partners will provide assembly services at your chosen location.\u003c\/li\u003e\n\n      \u003cli\u003eBy placing an order and paying for any assembly or installation service, you agree to the relevant service terms; once the order is confirmed, the related assembly service cannot be cancelled, and the payment for the installation service will not be refunded. This handling fee and cancellation arrangement do not apply to cases of exchanges or returns accepted according to our company's exchange and return policy.\u003c\/li\u003e\n\n      \u003cli\u003eAll purchasers must assess whether the product is suitable for their pet and home environment and assume the risks of use and safety; Pets Thing will not be responsible for any accidents, injuries, or losses to purchasers, pets, third parties, or property resulting from the installation, use, storage, or misuse of the product.\u003c\/li\u003e\n\n    \u003c\/ul\u003e\n\n  \u003c\/details\u003e\n  \u003cdetails\u003e\n    \u003csummary\u003eOrder Cancellation, Refund Handling Fee \u0026amp; Final Decision Right\u003c\/summary\u003e\n    \u003cul\u003e\n\n      \u003cli\u003eFor customers who have made payment and request the company to cancel the order and refund, the company will deduct 20% of the total order amount as an administrative and payment platform handling fee; if the order has been shipped, prepared, installation arranged, custom-made, or processed by the supplier, it may not be eligible for cancellation.\u003c\/li\u003e\n\n      \u003cli\u003eVIP offers, discount codes, free gifts, special prices, or promotional activities, if they have separate terms, will apply in conjunction with these terms; refund amounts will be based on the actual payment amount, used offers, and services provided.\u003c\/li\u003e\n\n      \u003cli\u003eThe company reserves the right to refuse all unreasonable, malicious, repetitive, expired, insufficient information, or non-compliant requests for exchange, return, refund, order cancellation, and after-sales service.\u003c\/li\u003e\n\n      \u003cli\u003eIn case of any dispute, Pets Thing reserves the right of final decision within the scope permitted by law; these terms do not affect consumer rights that cannot be excluded by law.\u003c\/li\u003e\n\n    \u003c\/ul\u003e\n\n  \u003c\/details\u003e\n\u003c\/section\u003e","brand":"Sutter Professional","offers":[{"title":"Default Title","offer_id":43149161103596,"sku":"petsthing-pet-sanitizer-Sutter-Professional-Pine-Scented-Multi-Purpose-Natural-Detergent-1000ml","price":208.0,"currency_code":"HKD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0550\/5853\/0481\/products\/petsthing-pet-sanitizer-Sutter-Professional-Pine-Scented-Multi-Purpose-Natural-Detergent-1000ml.png?v=1784759139"},{"product_id":"pet-sanitizer-sutter-professional-pom-wc-scented-natural-descaler-for-wc-bowl-750ml","title":"Italy Zero Pom WC toilet deodorant anti-scaling cleaning liquid 750ml (pet harmless natural cleaner)","description":"\u003cblockquote\u003eOrganic \u0026amp; Natural | Pet-Safe | Harmless to Humans \u0026amp; Pets | Made in Italy\u003cbr\u003eA natural and organic household cleaner specially formulated for pets, tested and certified by the Italian Institute of Dermatology to be completely harmless to skin.\u003c\/blockquote\u003e\n\u003cp\u003ePom WC has excellent deodorizing ability and can clean toilets daily. Regular use helps prevent limescale. It also has a natural apple cider vinegar scent and is made with natural plant-based organic ingredients in Italy, saving you a lot of time and hassle when cleaning your bathroom toilet.\u003c\/p\u003e\n\u003cp\u003eIt has obtained the EU Ecolabel, Hong Kong Standards and Testing Centre (STC) safety certification, is not tested on animals, is made from all-natural plant ingredients, and is 100% biodegradable. It contains no chemicals, no chlorhexidine, no alcohol, no preservatives, and no allergens, making it safe even if it comes into contact with food. It has passed skin allergy tests and is completely harmless to infants, pregnant women, the elderly, animals, and the environment, ensuring safe use.\u003c\/p\u003e\n\u003cspan class=\"petsthing-product-highlight\"\u003e\u003cb\u003eProduct Parameters\u003c\/b\u003e\u003c\/span\u003e\n\u003cul\u003e\n\n\u003cul\u003e\n\n\u003cli\u003eSuitable for: Toilet cleaning and descaling in bathrooms\u003c\/li\u003e\n\n\u003cli\u003eCapacity: 750ml\u003c\/li\u003e\n\n\u003cli\u003eScent: Natural apple cider vinegar\u003c\/li\u003e\n\n\u003cli\u003eIngredients: Contains organic raw materials derived from plants, from corn, potatoes, and coconut oil (e.g., surfactants and acidic solutions).\u003c\/li\u003e\n\n\u003cli\u003eFeatures: Pom WC has excellent deodorizing ability, it is a descaling cleaner derived from natural organic acids (citric acid and lactic acid), it can clean toilets daily, regular use helps prevent limescale, it has a natural apple cider vinegar scent, and is made with natural plant-based organic ingredients in Italy, saving you a lot of time and hassle when cleaning your bathroom toilet.\u003c\/li\u003e\n\n\u003cli\u003eCertifications: Efficacy tested in ISO 17025 accredited laboratories, including allergen-free (Reg: 648\/2004), free from phosphates and nickel (less than 0.01 ppm), dermatologically tested (human trials).\u003c\/li\u003e\n\n\u003cli\u003eUsage: No dilution needed, ready to use. Apply the solution to the inside of the toilet bowl using the nozzle, let it work, then flush.\u003c\/li\u003e\n\n\u003cli\u003eWarning: Keep out of reach of children. Avoid contact with skin and eyes. If it gets into eyes, rinse thoroughly with plenty of water. If swallowed, seek immediate medical attention.\u003cbr\u003eStore in a cool place below 30 degrees Celsius, away from heat sources and other ignition sources, and keep the container tightly closed.\u003c\/li\u003e\n\n\u003cli\u003eNote: Do not use on calcareous surfaces (marble, etc.). Pets Thing is not responsible for any damage caused by improper use of the product. Safety data sheets are available upon request.\u003cbr\u003eThe use of plant-derived raw materials ensures complete biodegradability (the surfactants contained in the product are biodegradable according to Regulation 648\/2004\/EC).\u003c\/li\u003e\n\n\u003cli\u003eOrigin: Italy\u003c\/li\u003e\n\n\u003cli\u003eAll information provided by the merchant. Information and images are for reference only; the actual product shall prevail.\u003c\/li\u003e\n\n\u003cli\u003eBrand Introduction: Zero Natural Force was born in 2015. Through research and significant achievements, a group of Italian scientists expanded the range of cleaning products by using raw materials from renewable resources. By fermenting different natural plants, they synthesized various effective cleaning solutions. Besides fresh scents, the products also meet ECOLABEL requirements and IFRA standards, becoming essential cleaning elements in daily life.\u003c\/li\u003e\n\n\n\u003c\/ul\u003e\n\n\n\u003c\/ul\u003e\n\u003ch3\u003eSutter Professional: Zero Natural Force Italian Natural Organic Cleaner Video Introduction\u003c\/h3\u003e\n\u003cdiv class=\"videoWrapper\"\u003e\u003ciframe title=\"Sutter Professional: Zero Natural Force 意大利天然有機清潔劑\" width=\"560\" height=\"349\" src=\"https:\/\/www.youtube.com\/embed\/zfoQnHnDCAE\" frameborder=\"0\" allowfullscreen=\"\"\u003e\u003c\/iframe\u003e\u003c\/div\u003e\n\n\n\u003csection class=\"petsthing-product-terms\" aria-labelledby=\"petsthing-product-terms-title\"\u003e\n  \u003cspan class=\"petsthing-product-terms__eyebrow\"\u003ePlease read before purchasing\u003c\/span\u003e\n  \u003ch3 id=\"petsthing-product-terms-title\"\u003eProduct Size, Exchange \u0026amp; After-Sales Terms\u003c\/h3\u003e\n\n  \u003cp class=\"petsthing-product-terms__intro\"\u003eBy placing an order and making payment on the Pets Thing website, you acknowledge, understand, and agree to the following product terms and after-sales arrangements; if there are special instructions on the product page, they will apply in conjunction with these terms.\u003c\/p\u003e\n\n  \u003cdiv class=\"petsthing-product-terms__summary\" aria-label=\"Key Terms Summary\"\u003e\n\n    \u003cdiv class=\"petsthing-product-terms__summary-item\"\u003eSizes, weight capacity, and applicable pet sizes are for reference only. Please measure and confirm before purchasing.\u003c\/div\u003e\n\n    \u003cdiv class=\"petsthing-product-terms__summary-item\"\u003eNo returns or exchanges are generally allowed for opened, used, wrong size, wrong color, or unsuitable personal needs.\u003c\/div\u003e\n\n    \u003cdiv class=\"petsthing-product-terms__summary-item\"\u003eA 20% handling fee of the total order amount will be deducted for order cancellation and refund requests after payment.\u003c\/div\u003e\n\n    \u003cdiv class=\"petsthing-product-terms__summary-item\"\u003eAssembly or installation services, once confirmed, cannot be canceled, and related fees will not be refunded.\u003c\/div\u003e\n\n  \u003c\/div\u003e\n\n  \u003cdetails open\u003e\n    \u003csummary\u003eSize, Color, Packaging \u0026amp; Origin Description\u003c\/summary\u003e\n    \u003cul\u003e\n\n      \u003cli\u003eSizes are measured manually, and a reasonable error of 1-3cm may exist; as all dimensions are measured by hand, please refer to the actual product.\u003c\/li\u003e\n\n      \u003cli\u003ePlease measure the required size, placement space, entrance width, pet size, and weight capacity before purchasing; we do not accept exchanges, returns, or refunds for reasons such as product size discrepancy, unsuitable weight capacity, wrong color selection, or unsuitable personal needs after purchase.\u003c\/li\u003e\n\n      \u003cli\u003eDue to factors such as shooting light, shooting equipment, monitor settings, and different production batches, there may be slight color differences or detail variations between the product images and the actual product. The final color, texture, packaging, and accessories shall be subject to the actual product.\u003c\/li\u003e\n\n      \u003cli\u003eSome products are made in China, or may contain simplified Chinese packaging, simplified Chinese manuals, mainland specifications labels, or original factory packaging; such cases do not constitute quality issues or reasons for return\/exchange.\u003c\/li\u003e\n\n    \u003c\/ul\u003e\n\n  \u003c\/details\u003e\n  \u003cdetails\u003e\n    \u003csummary\u003eExchange, Return \u0026amp; Refund Restrictions\u003c\/summary\u003e\n    \u003cul\u003e\n\n      \u003cli\u003eTo avoid contagious diseases and hygiene risks, please consider your pet's needs before purchasing; if the product has been opened, tried, assembled, the packaging tape or box torn, stained with hair, odor, dirt, or any signs of use, we cannot arrange for exchange, return, or refund.\u003c\/li\u003e\n\n      \u003cli\u003eProducts that are not in complete, new, and resalable condition, including damaged packaging, missing accessories, lost manuals, removed tags, damaged products, or incomplete products, will not be eligible for exchange, return, or refund.\u003c\/li\u003e\n\n      \u003cli\u003eThe company will not be responsible for damage caused by human or pet actions, or damage occurring after Pets Thing delivers the product due to factors such as use, storage, cleaning, transportation, installation, or environment.\u003c\/li\u003e\n\n      \u003cli\u003eExternal packaging compression, incompleteness, stains, or creases caused by the shipping company or delivery process, which do not affect the normal use of the product, are not considered product quality issues.\u003c\/li\u003e\n\n      \u003cli\u003eIf obvious errors, damage, or suspected quality issues are found upon receipt, please contact the company within 48 hours of receipt and provide the order number, a complete unboxing video, clear photos, and relevant evidence; overdue or insufficient information may result in the company's refusal to process the request.\u003c\/li\u003e\n\n      \u003cli\u003eFor pre-ordered, custom-made,代購 (procurement on behalf of others), clearance, discounted, consumable, hygienic, installed, or assembled products, as specified on the product page or confirmed by customer service, cancellations, exchanges, or refunds are generally not available.\u003c\/li\u003e\n\n    \u003c\/ul\u003e\n\n  \u003c\/details\u003e\n  \u003cdetails\u003e\n    \u003csummary\u003eWooden Products, Pet Furniture, Assembly \u0026amp; Installation Services\u003c\/summary\u003e\n    \u003cul\u003e\n\n      \u003cli\u003eAll wooden products, including cat trees, scratching posts, cat houses, and pet furniture, may change due to uncontrollable factors such as weather, humidity, rain, thermal expansion and contraction, storage environment, or usage methods; refunds or after-sales arrangements will not be provided after 7 days of receipt, and the company is not responsible for consequences caused by related environmental factors.\u003c\/li\u003e\n\n      \u003cli\u003ePet furniture or products involving materials such as wood panels, rattan surfaces, hemp, fabric, sponge, plastic, and metal may involve extensive manual production and processing; minor surface scratches, small dust, minor indentations, slight color differences, small imperfections, or handmade marks, if they do not affect overall use, are considered normal and not quality issues.\u003c\/li\u003e\n\n      \u003cli\u003eFor assembled products, if problems arise due to personal installation methods, failure to follow instructions, uneven placement, loose screws, unsuitable use environment, or pet usage methods, you are responsible for resolving and bearing the related risks.\u003c\/li\u003e\n\n      \u003cli\u003eBefore ordering any assembled products or assembly services from the Pets Thing website, please carefully read the relevant service terms; these terms explain how the company or installation partners will provide assembly services at your chosen location.\u003c\/li\u003e\n\n      \u003cli\u003eBy placing an order and paying for any assembly or installation service, you agree to the relevant service terms; once the order is confirmed, related assembly services cannot be canceled, and the installation service fee will not be refunded. This handling fee and cancellation arrangement do not apply to exchange or return cases accepted under the company's exchange and return policy.\u003c\/li\u003e\n\n      \u003cli\u003eAll purchasers must assess whether the product is suitable for their pets and home environment, and bear the risks of use and safety; Pets Thing will not be responsible for any accidents, injuries, or losses to any purchasers, pets, third parties, or property resulting from the installation, use, storage, or misuse of the product.\u003c\/li\u003e\n\n    \u003c\/ul\u003e\n\n  \u003c\/details\u003e\n  \u003cdetails\u003e\n    \u003csummary\u003eOrder Cancellation, Refund Handling Fee \u0026amp; Final Decision Right\u003c\/summary\u003e\n    \u003cul\u003e\n\n      \u003cli\u003eFor customers who have paid and then request the company to cancel the order and refund, the company will deduct 20% of the total order amount as an administrative and payment platform handling fee; if the order has been shipped, prepared, arranged for installation, custom-made, or handed over to the supplier, it may not be eligible for cancellation.\u003c\/li\u003e\n\n      \u003cli\u003eVIP offers, discount codes, gifts, special offers, or promotional activities, if separate terms apply, will apply concurrently with these terms; the refund amount will be based on the actual payment amount, used offers, and services provided.\u003c\/li\u003e\n\n      \u003cli\u003eThe company reserves the right to reject all unreasonable, malicious, repetitive, expired, incomplete, or non-compliant requests for exchange, return, refund, order cancellation, and after-sales service.\u003c\/li\u003e\n\n      \u003cli\u003eIn case of any dispute, Pets Thing reserves the right of final decision within the scope permitted by law; these terms do not affect consumer rights that cannot be excluded by law.\u003c\/li\u003e\n\n    \u003c\/ul\u003e\n\n  \u003c\/details\u003e\n\u003c\/section\u003e","brand":"Sutter Professional","offers":[{"title":"Default Title","offer_id":43149161267436,"sku":"petsthing-pet-sanitizer-Sutter-Professional-POM-WC-Scented-Natural-Descaler-for-WC-bowl-750ml","price":198.0,"currency_code":"HKD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0550\/5853\/0481\/products\/petsthing-pet-sanitizer-Sutter-Professional-POM-WC-Scented-Natural-Descaler-for-WC-bowl-750ml.png?v=1784759138"},{"product_id":"pet-sanitizer-sutter-professional-flower-easy-super-concentrated-scented-hydroalcohoic-natural-detergent-750ml","title":"Italy Zero Flower Easy super concentrated quick-drying floor tile concentrated floor cleaner (flower fragrance) 750ml (pet harmless natural cleaner)","description":"\u003cblockquote\u003eOrganic and Natural | Pet-Safe | Harmless to Humans and Pets | Made in Italy\u003cbr\u003eA natural organic household cleaner specifically designed for pets, certified by the Italian Dermatological Institute to be completely harmless to the skin.\u003c\/blockquote\u003e\n\u003cp\u003eFlower Easy daily concentrated hard surface cleaner is suitable for cleaning coated or uncoated floors and hard surfaces. It has high wetting power, dries quickly and easily, and has a delicate floral scent. It can be diluted to make 25 x 500ml spray bottles. It is harmless to children and pets, made from natural organic plant-based ingredients in Italy, and can be used with various floor cleaning machines for better results.\u003c\/p\u003e\n\u003cp\u003eIt has obtained the EU Ecolabel certification and safety certification from the Hong Kong Standards and Testing Centre (STC). It is not tested on animals, made from all-natural plant-based ingredients, and is 100% fully biodegradable. It contains no chemicals, no chlorhexidine, no alcohol, no preservatives, and no allergens, making it safe even if it comes into contact with food. It has passed skin allergy tests and is completely harmless to infants, pregnant women, the elderly, animals, and the environment, ensuring peace of mind when using it.\u003c\/p\u003e\n\u003cspan class=\"petsthing-product-highlight\"\u003e\u003cb\u003eProduct Parameters\u003c\/b\u003e\u003c\/span\u003e\n\u003cul\u003e\n\n\u003cul\u003e\n\n\u003cli\u003eSuitable for: Floors and hard surfaces, floor tiles, not for use on surfaces that come into contact with food.\u003c\/li\u003e\n\n\u003cli\u003eCapacity: 750ml\u003c\/li\u003e\n\n\u003cli\u003eScent: Delicate, long-lasting natural floral scent\u003c\/li\u003e\n\n\u003cli\u003eIngredients: Contains plant-derived raw materials (e.g., surfactants, solvents) processed from corn, potatoes, beetroot, and coconut oil.\u003c\/li\u003e\n\n\u003cli\u003eFeatures: Long-lasting Flower floral daily concentrated hard surface cleaner, suitable for cleaning coated or uncoated floors and hard surfaces. It has high wetting power, dries quickly and easily, and has a delicate floral scent. It can be used with various floor cleaning machines for better results.\u003c\/li\u003e\n\n\u003cli\u003eCertifications: Efficacy tested in ISO 17025 accredited laboratories, phosphate-free and nickel-free (less than 0.01 ppm), dermatologically tested (human trials).\u003c\/li\u003e\n\n\u003cli\u003eHow to Use:\n\u003col\u003e\n\n\u003cli\u003eFor first use or deep cleaning, add one capful (30ml) to 5 liters of water.\u003c\/li\u003e\n\n\u003cli\u003eFor daily use, one capful (30ml) to 10 liters of water is sufficient.\u003c\/li\u003e\n\n\n\u003c\/ol\u003e\n\nNote: The bottle cap can be used to measure the quantity. Gently squeeze the bottle to fill the concentrate up to the indicated mark.\u003c\/li\u003e\n\n\u003cli\u003eWarning: Keep out of reach of children. Avoid contact with skin and eyes. If it gets into eyes, rinse with plenty of water. If swallowed, seek immediate medical attention.\u003cbr\u003eStore in a cool place below 30 degrees, away from heat sources and other ignition sources, and keep the container tightly closed.\u003c\/li\u003e\n\n\u003cli\u003eNote: Do not use on calcareous surfaces (marble, etc.). Pets Thing is not responsible for any damage caused by improper use of the product. Safety data sheets are available upon request.\u003cbr\u003eThe plant-derived raw materials used are completely biodegradable (surfactants contained in the product are biodegradable according to regulation 648\/2004\/EC).\u003c\/li\u003e\n\n\u003cli\u003eOrigin: Italy\u003c\/li\u003e\n\n\u003cli\u003eAll information is provided by the merchant. Information and images are for reference only; the actual product shall prevail.\u003c\/li\u003e\n\n\u003cli\u003eBrand Introduction: Zero Natural Force was born in 2015. Through research and significant results, a group of Italian scientists expanded the range of cleaning products by using renewable raw materials. By fermenting different natural plants, they synthesized various effective cleaning solutions. In addition to fresh aromas, they also meet ECOLABEL requirements and IFRA standards, becoming an indispensable cleaning element in daily life.\u003c\/li\u003e\n\n\n\u003c\/ul\u003e\n\n\n\u003c\/ul\u003e\n\u003ch3\u003eSutter Professional: Zero Natural Force Italian Natural Organic Cleaner Video Introduction\u003c\/h3\u003e\n\u003cdiv class=\"videoWrapper\"\u003e\u003ciframe title=\"Sutter Professional: Zero Natural Force 意大利天然有機清潔劑\" width=\"560\" height=\"349\" src=\"https:\/\/www.youtube.com\/embed\/zfoQnHnDCAE\" frameborder=\"0\" allowfullscreen=\"\"\u003e\u003c\/iframe\u003e\u003c\/div\u003e\n\n\n\u003csection class=\"petsthing-product-terms\" aria-labelledby=\"petsthing-product-terms-title\"\u003e\n  \u003cspan class=\"petsthing-product-terms__eyebrow\"\u003ePlease read before purchasing\u003c\/span\u003e\n  \u003ch3 id=\"petsthing-product-terms-title\"\u003eProduct Size, Exchange \u0026amp; Return, and After-Sales Terms\u003c\/h3\u003e\n\n  \u003cp class=\"petsthing-product-terms__intro\"\u003eBy placing and paying for an order on the Pets Thing website, you acknowledge, understand, and agree to the following product terms and after-sales arrangements. If there are additional specific instructions on the product page, they will apply in conjunction with these terms.\u003c\/p\u003e\n\n  \u003cdiv class=\"petsthing-product-terms__summary\" aria-label=\"Summary of important terms\"\u003e\n\n    \u003cdiv class=\"petsthing-product-terms__summary-item\"\u003eSizes, weight capacity, and applicable body types are for reference only; please measure and confirm before purchasing.\u003c\/div\u003e\n\n    \u003cdiv class=\"petsthing-product-terms__summary-item\"\u003eNo returns or exchanges are generally allowed for opened, used, incorrect size, wrong color chosen, or not meeting personal needs.\u003c\/div\u003e\n\n    \u003cdiv class=\"petsthing-product-terms__summary-item\"\u003eFor cancellations and refunds after payment, a 20% handling fee of the total order amount will be deducted.\u003c\/div\u003e\n\n    \u003cdiv class=\"petsthing-product-terms__summary-item\"\u003eAssembly or installation services, once confirmed, cannot be canceled, and related fees are non-refundable.\u003c\/div\u003e\n\n  \u003c\/div\u003e\n\n  \u003cdetails open\u003e\n    \u003csummary\u003eSize, Color, Packaging, and Origin Description\u003c\/summary\u003e\n    \u003cul\u003e\n\n      \u003cli\u003eSizes are measured manually, and a reasonable error of 1-3cm may exist; as all measurements are taken by hand, please refer to the actual product.\u003c\/li\u003e\n\n      \u003cli\u003ePlease measure the required size, placement space, entrance width, pet's body type, and weight capacity before purchasing; returns, exchanges, or refunds will not be accepted after purchase due to incorrect product size, unsuitable weight capacity, wrong color chosen, or not meeting personal needs.\u003c\/li\u003e\n\n      \u003cli\u003eDue to factors such as shooting light, shooting equipment, monitor settings, and different production batches, there may be slight color differences or detail variations between the product images and the actual product. The final color, texture, packaging, and accessories shall be subject to the actual product.\u003c\/li\u003e\n\n      \u003cli\u003eSome products are made in China or may include simplified Chinese packaging, simplified Chinese manuals, mainland China specification labels, or original factory packaging; these situations are not considered quality issues or reasons for return\/exchange.\u003c\/li\u003e\n\n    \u003c\/ul\u003e\n\n  \u003c\/details\u003e\n  \u003cdetails\u003e\n    \u003csummary\u003eExchange, Return, and Refund Restrictions\u003c\/summary\u003e\n    \u003cul\u003e\n\n      \u003cli\u003eTo avoid contagious diseases and hygiene risks, please consider your pet's needs before purchasing; if the product has been opened, tried, assembled, if the packaging tape or box has been torn, or if it has hair, odors, stains, or any signs of use, we cannot arrange for exchange, return, or refund.\u003c\/li\u003e\n\n      \u003cli\u003eProducts that are not in complete, new, and resalable condition, including damaged packaging, incomplete accessories, missing manuals, removed tags, damaged or incomplete items, will not be eligible for exchange, return, or refund.\u003c\/li\u003e\n\n      \u003cli\u003eOur company is not responsible for any damage caused by human or pet actions, or damage occurring after delivery by Pets Thing due to use, storage, cleaning, handling, installation, or environmental factors.\u003c\/li\u003e\n\n      \u003cli\u003eExternal packaging crushing, incompleteness, stains, or creases caused by the shipping company or during delivery, but which do not affect the normal use of the product, are not considered product quality issues.\u003c\/li\u003e\n\n      \u003cli\u003eIf obvious errors, damage, or suspected quality issues are found upon receipt, please contact our company within 48 hours of receipt and provide the order number, a complete unboxing video, clear photos, and relevant proof; our company reserves the right to refuse processing if the deadline is missed or insufficient information is provided.\u003c\/li\u003e\n\n      \u003cli\u003eFor pre-ordered, customized, sourced, clearance, discounted, consumable, hygiene, installed, or assembled products, if specified on the product page or confirmed by customer service, cancellations, exchanges, or refunds are generally not available.\u003c\/li\u003e\n\n    \u003c\/ul\u003e\n\n  \u003c\/details\u003e\n  \u003cdetails\u003e\n    \u003csummary\u003eWood Products, Pet Furniture, Assembly and Installation Services\u003c\/summary\u003e\n    \u003cul\u003e\n\n      \u003cli\u003eAll wood products, including cat trees, scratching posts, cat houses, and pet furniture, may change due to uncontrollable factors such as weather, humidity, rain, thermal expansion and contraction, storage environment, or usage methods; after 7 days of receipt, no refunds or after-sales arrangements will be provided, and our company is not responsible for consequences caused by related environmental factors.\u003c\/li\u003e\n\n      \u003cli\u003ePet furniture or products involving materials such as wood panels, rattan, hemp, fabric, sponge, plastic, and metal may involve extensive manual production and processing; minor scratches, small dust, small indentations, slight color differences, small imperfections, or handmade marks on the surface, if they do not affect overall use, are considered normal and not quality issues.\u003c\/li\u003e\n\n      \u003cli\u003eRegarding assembled goods, if problems arise due to personal installation methods, failure to follow instructions, uneven placement, loose screws, unsuitable usage environment, or pet usage methods, you are responsible for handling and bearing the related risks.\u003c\/li\u003e\n\n      \u003cli\u003eBefore ordering any assembly products or assembly services from the Pets Thing website, please carefully read the relevant terms of service; these terms describe how our company or installation partners will provide assembly services at your chosen location.\u003c\/li\u003e\n\n      \u003cli\u003eBy placing an order and paying for any assembly or installation service, you agree to the relevant terms of service; once the order is confirmed, the related assembly services cannot be canceled, and the installation service fees will not be refunded. This handling fee and cancellation arrangement do not apply to exchange\/return cases accepted in accordance with our company's exchange\/return policy.\u003c\/li\u003e\n\n      \u003cli\u003eAll purchasers must assess whether the product is suitable for their pets and home environment and assume the risks of use and safety; Pets Thing will not be responsible for any accidents, injuries, or losses to purchasers, pets, third parties, or property caused by the installation, use, storage, or misuse of the product.\u003c\/li\u003e\n\n    \u003c\/ul\u003e\n\n  \u003c\/details\u003e\n  \u003cdetails\u003e\n    \u003csummary\u003eOrder Cancellation, Refund Handling Fee, and Final Decision Right\u003c\/summary\u003e\n    \u003cul\u003e\n\n      \u003cli\u003eFor customers who have paid and request our company to cancel the order and issue a refund, our company will deduct 20% of the total order amount as an administrative and payment platform handling fee; if the order has been shipped, prepared for shipment, arranged for installation, customized, or handed over to the supplier for processing, it may not be eligible for cancellation.\u003c\/li\u003e\n\n      \u003cli\u003eVIP offers, discount codes, gifts, special offers, or promotional activities, if subject to additional terms, will apply concurrently with these terms; the refund amount will be based on the actual payment amount, used discounts, and services provided.\u003c\/li\u003e\n\n      \u003cli\u003eOur company reserves the right to refuse all unreasonable, malicious, repetitive, expired, insufficiently documented, or non-compliant requests for exchange, return, refund, order cancellation, and after-sales service.\u003c\/li\u003e\n\n      \u003cli\u003eIn case of any dispute, Pets Thing reserves the right to make the final decision within the scope permitted by law; these terms do not affect consumer rights that cannot be excluded by law.\u003c\/li\u003e\n\n    \u003c\/ul\u003e\n\n  \u003c\/details\u003e\n\u003c\/section\u003e","brand":"Sutter Professional","offers":[{"title":"Default Title","offer_id":43149161300204,"sku":"petsthing-pet-sanitizer-Sutter-Professional-Flower-Easy-Super-Concentrated-Scented-Hydroalcohoic-Natural-Detergent-750ml","price":368.0,"currency_code":"HKD","in_stock":false}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0550\/5853\/0481\/products\/petsthing-pet-sanitizer-Sutter-Professional-Flower-Easy-Super-Concentrated-Scented-Hydroalcohoic-Natural-Detergent-750ml.png?v=1784759137"},{"product_id":"pet-sanitizer-sutter-professional-pine-easy-super-concentrated-scented-multi-purpose-natural-detergent-750ml","title":"Italy Zero Pine Easy Super Concentrated Multifunctional Floor Tile Concentrated Floor Cleaner (Pine Flavor) 750ml (Pet Harmless Natural Cleaner)","description":"\u003cblockquote\u003eOrganic \u0026amp; Natural | Pet-Safe | Harmless to Humans \u0026amp; Pets | Made in Italy\u003cbr\u003eA natural and organic household cleaner specially designed for pets, certified by the Italian Institute of Dermatology as absolutely harmless to skin.\u003c\/blockquote\u003e\n\u003cp\u003ePine Easy concentrated daily hard surface cleaner is used for cleaning floors, tiles, and hard surfaces. It has a delicate and long-lasting eucalyptus essential oil scent. It can be diluted to make 25 bottles of 500ml spray. It is harmless to children and pets, and is made from natural organic plants in Italy. It can be used with various floor cleaning machines for better results.\u003c\/p\u003e\n\u003cp\u003eAwarded the EU Ecolabel and safety certified by the Hong Kong Standards and Testing Centre (STC). Not tested on animals, made from all-natural plants, 100% biodegradable; free of chemical ingredients, chlorhexidine, alcohol, preservatives, and allergens. Safe for contact with food. Passed dermatological allergy tests, completely harmless to infants, pregnant women, the elderly, animals, and the environment. Use with peace of mind.\u003c\/p\u003e\n\u003cspan class=\"petsthing-product-highlight\"\u003e\u003cb\u003eProduct Parameters\u003c\/b\u003e\u003c\/span\u003e\n\u003cul\u003e\n\n\u003cul\u003e\n\n\u003cli\u003eSuitable for: Floors and hard surfaces, tiles. Not for contact with food.\u003c\/li\u003e\n\n\u003cli\u003eCapacity: 750ml\u003c\/li\u003e\n\n\u003cli\u003eScent: Delicate, long-lasting eucalyptus essential oil scent\u003c\/li\u003e\n\n\u003cli\u003eIngredients: Contains plant-derived raw materials (e.g., surfactants, solvents) from corn, potatoes, beetroot, and coconut oil processing.\u003c\/li\u003e\n\n\u003cli\u003eFeatures: Eucalyptus essential oil Pine daily concentrated cleaner for hard surfaces, used for cleaning floors, tiles, and hard surfaces. Can be used with various floor cleaning machines for better results.\u003c\/li\u003e\n\n\u003cli\u003eCertifications: Efficacy tested in ISO 17025 accredited laboratories, free of phosphates and nickel (less than 0.01 ppm), dermatologically tested (human trials).\u003c\/li\u003e\n\n\u003cli\u003eHow to use:\n\u003col\u003e\n\n\u003cli\u003eFor first-time use or deep cleaning, add one measure (30ml) to 5 liters of water.\u003c\/li\u003e\n\n\u003cli\u003eFor daily use, one measure (30ml) added to 10 liters of water is sufficient.\u003c\/li\u003e\n\n\n\u003c\/ol\u003e\n\nNote: The bottle top has a measuring chamber. Gently squeeze the bottle to fill the chamber with the concentrate.\u003c\/li\u003e\n\n\u003cli\u003eWarning: Keep out of reach of children. Avoid contact with skin and eyes. If it gets into eyes, rinse thoroughly with plenty of water. If swallowed, seek immediate medical attention.\u003cbr\u003eStore in a cool place below 30 degrees, away from heat sources and other ignition sources, and keep the container tightly closed.\u003c\/li\u003e\n\n\u003cli\u003eNote: Do not use on calcareous surfaces (marble, etc.). Pets Thing is not responsible for any damage caused by improper use of the product. Safety data sheets are available upon request. \u003cbr\u003ePlant-derived ingredients are fully biodegradable (surfactants in the product are biodegradable according to regulation 648\/2004 \/ EC).\u003c\/li\u003e\n\n\u003cli\u003eOrigin: Italy\u003c\/li\u003e\n\n\u003cli\u003eAll information provided by the merchant. Information and images are for reference only; the actual product shall prevail.\u003c\/li\u003e\n\n\u003cli\u003eBrand Introduction: Zero Natural Force was born in 2015. Due to significant research and results, a group of Italian scientists expanded the range of cleaning products by using raw materials from renewable resources. By fermenting different natural plants, they synthesized various effective cleaning solutions. In addition to fresh scents, they also meet ECOLABEL requirements and IFRA standards, becoming an indispensable cleaning element in daily life.\u003c\/li\u003e\n\n\n\u003c\/ul\u003e\n\n\n\u003c\/ul\u003e\n\u003ch3\u003eSutter Professional: Zero Natural Force Italian Natural Organic Cleaner Video Introduction\u003c\/h3\u003e\n\u003cdiv class=\"videoWrapper\"\u003e\u003ciframe title=\"Sutter Professional: Zero Natural Force 意大利天然有機清潔劑\" width=\"560\" height=\"349\" src=\"https:\/\/www.youtube.com\/embed\/zfoQnHnDCAE\" frameborder=\"0\" allowfullscreen=\"\"\u003e\u003c\/iframe\u003e\u003c\/div\u003e\n\n\n\u003csection class=\"petsthing-product-terms\" aria-labelledby=\"petsthing-product-terms-title\"\u003e\n  \u003cspan class=\"petsthing-product-terms__eyebrow\"\u003ePlease read before purchasing\u003c\/span\u003e\n  \u003ch3 id=\"petsthing-product-terms-title\"\u003eProduct Size, Exchange \u0026amp; After-Sales Terms\u003c\/h3\u003e\n\n  \u003cp class=\"petsthing-product-terms__intro\"\u003eBy placing an order and making payment on the Pets Thing website, you agree to have read, understood, and accepted the following product terms and after-sales arrangements; if there are special instructions on the product page, they shall apply in conjunction with these terms.\u003c\/p\u003e\n\n  \u003cdiv class=\"petsthing-product-terms__summary\" aria-label=\"Important terms summary\"\u003e\n\n    \u003cdiv class=\"petsthing-product-terms__summary-item\"\u003eSize, weight capacity, and applicable pet sizes are for reference only. Please measure and confirm before purchasing.\u003c\/div\u003e\n\n    \u003cdiv class=\"petsthing-product-terms__summary-item\"\u003eOpened, used, incorrect size, wrong color selected, or not meeting personal needs generally do not qualify for exchange or return.\u003c\/div\u003e\n\n    \u003cdiv class=\"petsthing-product-terms__summary-item\"\u003eFor order cancellations and refunds after payment, 20% of the total order amount will be deducted as a handling fee.\u003c\/div\u003e\n\n    \u003cdiv class=\"petsthing-product-terms__summary-item\"\u003eAssembly or installation services, once confirmed, cannot be canceled, and related payments will not be refunded.\u003c\/div\u003e\n\n  \u003c\/div\u003e\n\n  \u003cdetails open\u003e\n    \u003csummary\u003eSize, Color, Packaging \u0026amp; Origin Description\u003c\/summary\u003e\n    \u003cul\u003e\n\n      \u003cli\u003eSizes are measured manually, and there may be a reasonable error of 1-3cm; all sizes are measured by hand, so please refer to the actual product.\u003c\/li\u003e\n\n      \u003cli\u003ePlease measure the required size, placement space, entrance width, pet size, and weight capacity before purchasing; returns, exchanges, or refunds will not be accepted after purchase due to incorrect product size, unsuitable weight capacity, wrong color selected, or not meeting personal needs.\u003c\/li\u003e\n\n      \u003cli\u003eDue to factors such as shooting light, shooting equipment, display settings, and different production batches, there may be slight color differences or detail variations between the product image and the actual product. The final color, texture, packaging, and accessories shall be subject to the actual product.\u003c\/li\u003e\n\n      \u003cli\u003eSome products are made in China or contain simplified Chinese packaging, simplified Chinese instructions, mainland specifications labels, or original factory packaging; such cases do not constitute a quality issue or a reason for return or exchange.\u003c\/li\u003e\n\n    \u003c\/ul\u003e\n\n  \u003c\/details\u003e\n  \u003cdetails\u003e\n    \u003csummary\u003eExchange, Return \u0026amp; Refund Restrictions\u003c\/summary\u003e    \u003cul\u003e\n\n      \u003cli\u003eTo avoid contagious diseases and hygiene risks, please consider your pet's needs before purchasing; if the product has been unsealed, tried, assembled, the packaging tape or box has been torn, has pet hair, odor, stains, or any signs of use, we will not be able to arrange an exchange, return, or refund.\u003c\/li\u003e\n\n      \u003cli\u003eIf the product is not in complete, new, and re-saleable condition, including damaged packaging, missing accessories, lost instructions, removed tags, damaged product, or incomplete product, no exchange, return, or refund will be arranged.\u003c\/li\u003e\n\n      \u003cli\u003eOur company is not responsible for damage caused by human or pet actions, or damage caused by use, storage, cleaning, handling, installation, or environmental factors after Pets Thing delivers the product.\u003c\/li\u003e\n\n      \u003cli\u003eExternal packaging compression, incompleteness, stains, or creases caused by the shipping company or delivery process, which do not affect the normal use of the product, are not considered product quality issues.\u003c\/li\u003e\n\n      \u003cli\u003eIf obvious errors, damage, or suspected quality issues are found upon receipt, please contact our company within 48 hours of receipt and provide the order number, a complete unboxing video, clear photos, and relevant proof; our company reserves the right to refuse processing if it is overdue or the information is insufficient.\u003c\/li\u003e\n\n      \u003cli\u003ePre-ordered, custom-made, special order, clearance, discounted, consumable, hygiene products, assembled or installed products, as stated on the product page or confirmed by customer service, generally do not allow cancellation, exchange, or refund.\u003c\/li\u003e\n\n    \u003c\/ul\u003e\n\n  \u003c\/details\u003e\n  \u003cdetails\u003e\n    \u003csummary\u003eWood Products, Pet Furniture, Assembly \u0026amp; Installation Services\u003c\/summary\u003e\n    \u003cul\u003e\n\n      \u003cli\u003eAll wood products, including cat trees, scratching posts, cat houses, and pet furniture, may change due to uncontrollable factors such as weather, humidity, rain, thermal expansion and contraction, storage environment, or usage methods; refunds or after-sales arrangements will not be provided after 7 days of receipt, and our company is not responsible for the consequences of such environmental factors.\u003c\/li\u003e\n\n      \u003cli\u003ePet furniture or products involving wood panels, rattan surfaces, hemp, fabric, sponge, plastic, and metal materials may involve a large amount of manual production and processing; minor scratches, dust, indentations, color differences, minor flaws, or manual traces on the surface, if they do not affect overall use, are considered normal and not quality issues.\u003c\/li\u003e\n\n      \u003cli\u003eFor assembled goods, if problems arise due to personal installation methods, failure to follow instructions, uneven placement, loose screws, unsuitable use environment, or pet usage methods, you are responsible for handling and bearing the relevant risks.\u003c\/li\u003e\n\n      \u003cli\u003eBefore ordering any assembled products or assembly services from the Pets Thing website, please carefully read the relevant terms of service; these terms describe how our company or installation partners will provide assembly services at your chosen location.\u003c\/li\u003e\n\n      \u003cli\u003eBy placing an order and making payment for any assembly or installation service, you agree to the relevant terms of service; once the order is confirmed, the relevant assembly service cannot be canceled, and the payment for the installation service will not be refunded. This handling fee and cancellation arrangement do not apply to exchange or return cases accepted under our company's exchange and return policy.\u003c\/li\u003e\n\n      \u003cli\u003eAll purchasers must assess whether the product is suitable for their pets and home environment and bear the risks of use and safety; Pets Thing will not be responsible for any accidents, injuries, or losses to purchasers, pets, third parties, or property occurring due to the installation, use, storage, or misuse of the product.\u003c\/li\u003e\n\n    \u003c\/ul\u003e\n\n  \u003c\/details\u003e\n  \u003cdetails\u003e\n    \u003csummary\u003eOrder Cancellation, Refund Handling Fee \u0026amp; Final Decision Rights\u003c\/summary\u003e\n    \u003cul\u003e\n\n      \u003cli\u003eFor customers who have paid and request our company to cancel the order and issue a refund, our company will deduct 20% of the total order amount as an administrative and payment platform handling fee; if the order has been shipped, prepared, assembly arranged, customized, or processed by the supplier, cancellation may not be granted.\u003c\/li\u003e\n\n      \u003cli\u003eVIP offers, discount codes, free gifts, special offers, or promotional activities, if there are additional terms, shall apply simultaneously with these terms; the refund amount will be based on the actual payment amount, used offers, and provided services.\u003c\/li\u003e\n\n      \u003cli\u003eOur company reserves the right to refuse all unreasonable, malicious, repetitive, overdue, incomplete, or non-compliant requests for exchange, return, refund, order cancellation, and after-sales service.\u003c\/li\u003e\n\n      \u003cli\u003eIn case of any dispute, Pets Thing reserves the right to make the final decision within the scope permitted by law; these terms do not affect consumer rights that cannot be excluded by law.\u003c\/li\u003e\n\n    \u003c\/ul\u003e\n\n  \u003c\/details\u003e\n\u003c\/section\u003e","brand":"Sutter Professional","offers":[{"title":"Default Title","offer_id":43149161332972,"sku":"petsthing-pet-sanitizer-Sutter-Professional-Pine-Easy-Super-concentrated-scented-multi-purpose-natural-detergent-750ml","price":249.0,"currency_code":"HKD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0550\/5853\/0481\/products\/petsthing-pet-sanitizer-Sutter-Professional-Pine-Easy-Super-concentrated-scented-multi-purpose-natural-detergent-750ml.png?v=1784759136"},{"product_id":"pet-sanitizer-sutter-professional-descaler-plus-natural-descaling-detergent","title":"Italy Zero Descaler Plus bathroom tile descaling solution 1L (pet harmless natural cleaner)","description":"\u003cblockquote\u003eOrganic \u0026amp; Natural | Pet-Safe | Harmless to Humans \u0026amp; Pets | Made in Italy\u003cbr\u003eA natural and organic household cleaner specially formulated for pets, tested and certified by the Italian Institute of Dermatology to be completely harmless to skin.\u003c\/blockquote\u003e\n\u003cp\u003eDescaler Plus is used to remove limestone residue from polished tiles, surfaces, faucets, stoneware, ceramics, and dishwashers. It can also be used for descaling dishwashers. Made with natural plant-based organic ingredients in Italy, it saves you a lot of time and hassle when cleaning your bathroom tile surfaces.\u003c\/p\u003e\n\u003cp\u003eAwarded the EU Ecolabel and STC (Hong Kong Standards and Testing Centre) safety certification, not tested on animals, made from all-natural plant ingredients, 100% fully biodegradable; free from chemicals, chlorhexidine, alcohol, preservatives, and allergens. Safe even if it comes into contact with food. Passed dermatological allergy tests, completely harmless to infants, pregnant women, the elderly, animals, and the environment. Use with peace of mind.\u003c\/p\u003e\n\u003cspan class=\"petsthing-product-highlight\"\u003e\u003cb\u003eProduct Parameters\u003c\/b\u003e\u003c\/span\u003e\n\u003cul\u003e\n\n\u003cul\u003e\n\n\u003cli\u003eSuitable for: Removing limestone residue from polished tiles, surfaces, faucets, stoneware, ceramics, and dishwashers. Can also be used for descaling dishwashers.\u003c\/li\u003e\n\n\u003cli\u003eCapacity: 1000ml\u003c\/li\u003e\n\n\u003cli\u003eScent: Colorless and unscented, absolutely organic.\u003c\/li\u003e\n\n\u003cli\u003eIngredients: Contains organic raw materials from plants, derived from glucose, corn, and potato materials (e.g., surfactants and acidic solutions).\u003c\/li\u003e\n\n\u003cli\u003eFeatures: Descaler Plus is used to remove limestone residue from polished tiles, surfaces, faucets, stoneware, ceramics, and dishwashers. It can also be used for descaling dishwashers. This descaling cleaner is derived from natural organic acids (citric acid and lactic acid) and is made from natural plant-based organic ingredients in Italy, saving you a lot of time and hassle when cleaning your bathroom tile surfaces.\u003c\/li\u003e\n\n\u003cli\u003eCertifications: Efficacy tested in ISO 17025 accredited laboratories, phosphate and nickel-free (less than 0.01 ppm), dermatologically tested (human trials).\u003c\/li\u003e\n\n\u003cli\u003eHow to Use: For daily cleaning, use a 1:1 dilution method; for deep cleaning, it can be used directly. Apply to the surface and wipe in circles to allow it to work. If dirt persists, use a higher dilution ratio.\u003c\/li\u003e\n\n\u003cli\u003eWarning: The product is a flammable and volatile liquid that may cause severe eye and skin irritation. Wash hands thoroughly after handling.\u003cbr\u003e Keep out of reach of children. Avoid contact with skin and eyes. In case of contact with eyes, rinse immediately with plenty of water. If swallowed, seek immediate medical attention.\u003cbr\u003e Store in a cool place below 30 degrees Celsius, away from heat sources and other ignition sources, and keep the container tightly closed.\u003c\/li\u003e\n\n\u003cli\u003eNote: Do not use on calcareous surfaces (marble, etc.). Pets Thing is not responsible for any damage caused by improper use of the product. Safety data sheets are available upon request.\u003cbr\u003e Raw materials of plant origin are completely biodegradable (surfactants contained in the product are biodegradable according to regulation 648\/2004\/EC).\u003c\/li\u003e\n\n\u003cli\u003eOrigin: Italy\u003c\/li\u003e\n\n\u003cli\u003eAll information is provided by the merchant. The information and pictures are for reference only; the actual product shall prevail.\u003c\/li\u003e\n\n\u003cli\u003eBrand Introduction: Zero Natural Force was founded in 2015. Due to significant research and results, a group of Italian scientists expanded their range of cleaning products by using raw materials from renewable resources. By fermenting different natural plants, they synthesize various effective cleaning solutions. In addition to fresh aromas, they also meet ECOLABEL requirements and IFRA standards, becoming an indispensable cleaning element in daily life.\u003c\/li\u003e\n\n\n\u003c\/ul\u003e\n\n\n\u003c\/ul\u003e\n\u003ch3\u003eSutter Professional: Zero Natural Force Italian Natural Organic Cleaner Video Introduction\u003c\/h3\u003e\n\u003cdiv class=\"videoWrapper\"\u003e\u003ciframe title=\"Sutter Professional: Zero Natural Force Italian Natural Organic Cleaner\" width=\"560\" height=\"349\" src=\"https:\/\/www.youtube.com\/embed\/zfoQnHnDCAE\" frameborder=\"0\" allowfullscreen=\"\"\u003e\u003c\/iframe\u003e\u003c\/div\u003e\n\n\n\u003csection class=\"petsthing-product-terms\" aria-labelledby=\"petsthing-product-terms-title\"\u003e\n  \u003cspan class=\"petsthing-product-terms__eyebrow\"\u003ePlease Read Before Purchase\u003c\/span\u003e\n  \u003ch3 id=\"petsthing-product-terms-title\"\u003eProduct Size, Exchange \u0026amp; After-Sales Terms\u003c\/h3\u003e\n\n  \u003cp class=\"petsthing-product-terms__intro\"\u003eBy placing an order and making payment on the Pets Thing website, you acknowledge that you have read, understood, and agreed to the following product terms and after-sales arrangements. If specific instructions are provided on the product page, they will apply in conjunction with these terms.\u003c\/p\u003e\n\n  \u003cdiv class=\"petsthing-product-terms__summary\" aria-label=\"Important Terms Summary\"\u003e\n\n    \u003cdiv class=\"petsthing-product-terms__summary-item\"\u003eSizes, weight capacities, and applicable body types are for reference only. Please measure and confirm before purchasing.\u003c\/div\u003e\n\n    \u003cdiv class=\"petsthing-product-terms__summary-item\"\u003eNo returns or exchanges for opened, used, incorrect size, wrong color, or unsuitable for personal needs.\u003c\/div\u003e\n\n    \u003cdiv class=\"petsthing-product-terms__summary-item\"\u003eA 20% processing fee will be deducted from the total order amount for order cancellations and refunds after payment.\u003c\/div\u003e\n\n    \u003cdiv class=\"petsthing-product-terms__summary-item\"\u003eAssembly or installation services, once confirmed, cannot be cancelled, and related payments will not be refunded.\u003c\/div\u003e\n\n  \u003c\/div\u003e\n\n  \u003cdetails open\u003e\n    \u003csummary\u003eSize, Color, Packaging, and Origin Description\u003c\/summary\u003e\n    \u003cul\u003e\n\n      \u003cli\u003eSizes are measured manually and may have a reasonable error of 1-3cm; all dimensions are measured by hand, so please refer to the actual product.\u003c\/li\u003e\n\n      \u003cli\u003ePlease measure the required size, placement space, entrance width, pet size, and weight capacity before purchasing; we do not accept exchanges, returns, or refunds for reasons such as incorrect product size, unsuitable weight capacity, wrong color selection, or not meeting personal needs after purchase.\u003c\/li\u003e\n\n      \u003cli\u003eDue to factors such as shooting light, shooting equipment, monitor settings, and different production batches, there may be slight color differences or detail variations between the product images and the actual product. The final color, texture, packaging, and accessories shall be based on the actual product.\u003c\/li\u003e\n\n      \u003cli\u003eSome products are made in China or may include simplified Chinese packaging, simplified Chinese instructions, mainland specifications labels, or original manufacturer packaging; these situations do not constitute a quality issue or a reason for return\/exchange.\u003c\/li\u003e\n\n    \u003c\/ul\u003e\n\n  \u003c\/details\u003e\n  \u003cdetails\u003e\n    \u003csummary\u003eExchange, Return, and Refund Restrictions\u003c\/summary\u003e\n    \u003cul\u003e\n\n      \u003cli\u003eTo avoid contagious diseases and hygiene risks, please consider your pet's needs before purchasing; if the product has been opened, tried, assembled, if the packaging tape or box has been torn, or if it has pet hair, odor, stains, or any signs of use, exchanges, returns, or refunds cannot be arranged.\u003c\/li\u003e\n\n      \u003cli\u003eIf the product cannot be kept in a complete, new, and resalable condition, including damaged packaging, missing accessories, lost instructions, removed tags, damaged or incomplete product, no exchange, return, or refund will be arranged.\u003c\/li\u003e\n\n      \u003cli\u003eOur company is not responsible for damage caused by humans or pets, or damage resulting from use, storage, cleaning, moving, installation, or environmental factors after Pets Thing has delivered the product.\u003c\/li\u003e\n\n      \u003cli\u003eMinor external packaging compression, incompleteness, stains, or creases caused by the shipping company or during delivery, which do not affect the normal use of the product, are not considered product quality issues.\u003c\/li\u003e\n\n      \u003cli\u003eIf any obvious errors, damage, or suspected quality issues are found upon receipt, please contact our company within 48 hours of receipt, and provide the order number, a complete unboxing video, clear photos, and relevant proof; our company reserves the right to refuse processing if it is overdue or if the information is insufficient.\u003c\/li\u003e\n\n      \u003cli\u003ePre-ordered, custom-made, special ordered, clearance, discounted, consumable, hygiene products, installed, or assembled products, if specified on the product page or confirmed by customer service, generally do not allow cancellations, exchanges, or refunds.\u003c\/li\u003e\n\n    \u003c\/ul\u003e\n\n  \u003c\/details\u003e\n  \u003cdetails\u003e\n    \u003csummary\u003eWood Products, Pet Furniture, Assembly, and Installation Services\u003c\/summary\u003e\n    \u003cul\u003e\n\n      \u003cli\u003eAll wood products, including cat trees, scratching posts, cat houses, and pet furniture, may undergo changes due to uncontrollable factors such as weather, humidity, rain, thermal expansion and contraction, storage environment, or usage methods; no refunds or after-sales arrangements will be provided after 7 days of receipt. Our company is not responsible for the consequences caused by related environmental factors.\u003c\/li\u003e\n\n      \u003cli\u003ePet furniture or products involving materials such as wood panels, rattan, hemp, fabric, sponge, plastic, and metal may involve extensive manual production and processing; minor scratches, dust, indentations, color differences, imperfections, or handmade marks on the surface, if they do not affect overall use, are considered normal and not quality issues.\u003c\/li\u003e\n\n      \u003cli\u003eRegarding assembled goods, if problems arise due to personal installation methods, failure to follow instructions, uneven placement, loose screws, unsuitable usage environment, or pet usage methods, you must handle and bear the related risks yourself.\u003c\/li\u003e\n\n      \u003cli\u003eBefore ordering any assembly products or assembly services from the Pets Thing website, please read the relevant terms of service carefully; these terms describe how our company or installation partners will provide assembly services at your chosen location.\u003c\/li\u003e\n\n      \u003cli\u003eBy placing an order and making payment for any assembly or installation service, you agree to the relevant terms of service; once the order is confirmed, the relevant assembly service cannot be cancelled, and the payment for the installation service will not be refunded. This processing fee and cancellation arrangement do not apply to exchange or return cases accepted in accordance with our company's exchange and return policy.\u003c\/li\u003e\n\n      \u003cli\u003eAll purchasers must assess whether the product is suitable for their pets and home environment and assume the risks of use and safety; Pets Thing will not be responsible for any accidents, injuries, or losses to any purchasers, pets, third parties, or property caused by the installation, use, storage, or misuse of the product.\u003c\/li\u003e\n\n    \u003c\/ul\u003e\n\n  \u003c\/details\u003e\n  \u003cdetails\u003e\n    \u003csummary\u003eOrder Cancellation, Refund Processing Fee, and Final Decision Rights\u003c\/summary\u003e\n    \u003cul\u003e\n\n      \u003cli\u003eFor customers who have paid and then request our company to cancel the order and issue a refund, our company will deduct 20% of the total order amount as an administrative and payment platform processing fee; if the order has been shipped, prepared, arranged for installation, customized, or processed by the supplier, it may not be eligible for cancellation.\u003c\/li\u003e\n\n      \u003cli\u003eVIP offers, discount codes, gifts, special offers, or promotional activities with separate terms will apply concurrently with these terms; the refund amount will be based on the actual payment amount, used offers, and services provided.\u003c\/li\u003e\n\n      \u003cli\u003eOur company reserves the right to refuse all unreasonable, malicious, repetitive, overdue, insufficient information, or non-compliant requests for exchanges, returns, refunds, order cancellations, and after-sales service.\u003c\/li\u003e\n\n      \u003cli\u003eIn case of any dispute, Pets Thing reserves the right of final decision within the scope permitted by law; these terms do not affect consumer rights that cannot be excluded by law.\u003c\/li\u003e\n\n    \u003c\/ul\u003e\n\n  \u003c\/details\u003e\n\u003c\/section\u003e","brand":"Sutter Professional","offers":[{"title":"Default Title","offer_id":43149161365740,"sku":"petsthing-pet-sanitizer-Sutter-Professional-Descaler-Plus-Natural-Descaling-Detergent","price":188.0,"currency_code":"HKD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0550\/5853\/0481\/products\/petsthing-pet-sanitizer-Sutter-Professional-Descaler-Plus-Natural-Descaling-Detergent.webp?v=1784759135"},{"product_id":"pet-sanitizer-sutter-professional-diamond-multi-purpose-xtra-clor-750ml","title":"Italy Zero Xtra-Clor Chlorine Sanitising Detergent 750ml (Pet Harmless Natural Cleaner)","description":"\u003cblockquote\u003eOrganic \u0026amp; Natural | Pet-Safe | Harmless to Humans \u0026amp; Pets | Made in Italy\u003cbr\u003eA natural and organic household cleaner specifically designed for pets, certified by the Italian Institute of Dermatology as absolutely harmless to the skin.\u003c\/blockquote\u003e\n\u003cp\u003eTargets mold on walls and ceilings, as well as stains and black spots on silicone sealant.\n\nSimply spray on the stain, wait 15-30 minutes, then wipe with a damp cloth.\u003c\/p\u003e\n\u003cp\u003eAwarded the EU Ecolabel and safety certified by the Hong Kong Standards and Testing Centre (STC). Not tested on animals, made from all-natural plant ingredients, 100% biodegradable; free from chemicals, chlorhexidine, alcohol, preservatives, and allergens. Safe for contact with food. Dermatologically tested for allergies, completely harmless to infants, pregnant women, the elderly, animals, and the environment. Use with peace of mind.\u003c\/p\u003e\n\u003cspan class=\"petsthing-product-highlight\"\u003e\u003cb\u003eProduct Parameters\u003c\/b\u003e\u003c\/span\u003e\n\u003cul\u003e\n\n\u003cul\u003e\n\n\u003cli\u003eSuitable for: Glass windows, mirrors, tabletops, room doors, main doors, TV screens, furniture\u003c\/li\u003e\n\n\u003cli\u003eCapacity: 750ml\u003c\/li\u003e\n\n\u003cli\u003eIngredients: Contains organic raw materials from plants, derived from beetroot and coconut oil (e.g., surfactants, solutions).\u003c\/li\u003e\n\n\u003cli\u003eCertifications: Effectively tested in ISO 17025 certified laboratories, including allergen-free (Reg: 648\/2004), free of phosphates and nickel (less than 0.01 ppm), dermatologically tested (human trials).\u003c\/li\u003e\n\n\u003cli\u003eHow to use: No dilution needed, ready to use anytime. Spray the product onto the surface to be cleaned, wipe with a damp cloth or sponge, let it work, then rinse.\u003c\/li\u003e\n\n\u003cli\u003eWarning: Keep out of reach of children. Avoid contact with skin and eyes. If it gets into eyes, rinse thoroughly with plenty of water. If swallowed, seek immediate medical attention.\u003cbr\u003eStore in a cool place below 30 degrees Celsius, away from heat sources and other ignition sources, and keep the container tightly closed.\u003c\/li\u003e\n\n\u003cli\u003eNote: Do not use on calcareous surfaces (marble, etc.). Pets Thing is not responsible for any damage caused by improper use of the product. Safety data can be provided upon request.\u003cbr\u003ePlant-derived ingredients are fully biodegradable (surfactants contained in the product are biodegradable according to Regulation 648\/2004\/EC).\u003c\/li\u003e\n\n\u003cli\u003eOrigin: Italy\u003c\/li\u003e\n\n\u003cli\u003eAll information provided by the merchant. Data and images are for reference only, subject to the actual product.\u003c\/li\u003e\n\n\u003cli\u003eBrand Introduction: Zero Natural Force was born in 2015. Through research and significant results, a group of Italian scientists expanded the range of cleaning products by using raw materials from renewable resources. By fermenting different natural plants, they synthesize various effective cleaning solutions. In addition to a fresh aroma, they meet ECOLABEL requirements and IFRA standards, becoming an indispensable cleaning element in daily life.\u003c\/li\u003e\n\n\n\u003c\/ul\u003e\n\n\n\u003c\/ul\u003e\n\n\n\u003csection class=\"petsthing-product-terms\" aria-labelledby=\"petsthing-product-terms-title\"\u003e\n  \u003cspan class=\"petsthing-product-terms__eyebrow\"\u003ePlease read before purchasing\u003c\/span\u003e\n  \u003ch3 id=\"petsthing-product-terms-title\"\u003eProduct Size, Exchange \u0026amp; After-sales Terms\u003c\/h3\u003e\n\n  \u003cp class=\"petsthing-product-terms__intro\"\u003eBy placing and paying for an order on the Pets Thing website, you acknowledge, understand, and agree to the following product terms and after-sales arrangements; if there are specific instructions on the product page, they will apply in conjunction with these terms.\u003c\/p\u003e\n\n  \u003cdiv class=\"petsthing-product-terms__summary\" aria-label=\"Summary of Important Terms\"\u003e\n\n    \u003cdiv class=\"petsthing-product-terms__summary-item\"\u003eSize, weight capacity, and applicable pet sizes are for reference only. Please measure and confirm before purchasing.\u003c\/div\u003e\n\n    \u003cdiv class=\"petsthing-product-terms__summary-item\"\u003eOpened, used, incorrect size, wrong color, or unsuitable for personal needs are generally not eligible for exchange or return.\u003c\/div\u003e\n\n    \u003cdiv class=\"petsthing-product-terms__summary-item\"\u003eCancellation and refund requests after payment will incur a 20% processing fee of the total order amount.\u003c\/div\u003e\n\n    \u003cdiv class=\"petsthing-product-terms__summary-item\"\u003eAssembly or installation services, once confirmed, cannot be canceled, and related fees will not be refunded.\u003c\/div\u003e\n\n  \u003c\/div\u003e\n\n  \u003cdetails open\u003e\n    \u003csummary\u003eSize, Color, Packaging \u0026amp; Origin Description\u003c\/summary\u003e\n    \u003cul\u003e\n\n      \u003cli\u003eSizes are measured manually and may have a reasonable error of 1-3cm; all dimensions are measured by hand, so please refer to the actual product.\u003c\/li\u003e\n\n      \u003cli\u003eBefore purchasing, please clearly measure the required size, placement space, entrance width, pet size, and weight capacity needs; we do not accept returns, exchanges, or refunds after purchase due to incorrect product size, unsuitable weight capacity, wrong color selection, or personal unsuitability.\u003c\/li\u003e\n\n      \u003cli\u003eDue to factors such as shooting light, shooting equipment, monitor settings, and different production batches, there may be slight color differences or detail variations between product images and the actual product. The final color, texture, packaging, and accessories are subject to the actual product.\u003c\/li\u003e\n\n      \u003cli\u003eSome products are made in China or may contain simplified Chinese packaging, simplified Chinese instructions, mainland specifications labels, or original factory packaging; these situations are not considered quality issues or reasons for return\/exchange.\u003c\/li\u003e\n\n    \u003c\/ul\u003e\n\n  \u003c\/details\u003e\n  \u003cdetails\u003e\n    \u003csummary\u003eExchange, Return \u0026amp; Refund Restrictions\u003c\/summary\u003e\n    \u003cul\u003e\n\n      \u003cli\u003eTo avoid contagious diseases and hygiene risks, please consider your pet's needs before purchasing; if the product has been opened, tried, assembled, the packaging tape or box has been torn, it has pet hair, odor, stains, or any signs of use, we cannot arrange an exchange, return, or refund.\u003c\/li\u003e\n\n      \u003cli\u003eIf the product cannot maintain its complete, new, and resellable condition, including damaged packaging, incomplete accessories, missing instructions, removed tags, damaged or incomplete product, no exchange, return, or refund will be arranged.\u003c\/li\u003e\n\n      \u003cli\u003eDamage to the product caused by humans or pets, or damage caused by use, storage, cleaning, transportation, installation, or environmental factors after Pets Thing delivers the product, will not be the responsibility of our company.\u003c\/li\u003e\n\n      \u003cli\u003eIf the outer packaging is squeezed, incomplete, stained, or wrinkled due to the shipping company or delivery process, but does not affect the normal use of the product, it is not considered a product quality issue.\u003c\/li\u003e\n\n      \u003cli\u003eIf obvious errors, damage, or suspected quality problems are found upon receipt, please contact our company within 48 hours of receipt and provide the order number, a complete unboxing video, clear photos, and relevant proof; overdue or insufficient information may result in our company refusing to process the request.\u003c\/li\u003e\n\n      \u003cli\u003ePre-ordered, custom-made, sourced, clearance, discounted, consumable, hygiene products, installed, or assembled items, if specified on the product page or confirmed by customer service, generally do not allow cancellation, exchange, or refund.\u003c\/li\u003e\n\n    \u003c\/ul\u003e\n\n  \u003c\/details\u003e\n  \u003cdetails\u003e\n    \u003csummary\u003eWooden Products, Pet Furniture, Assembly \u0026amp; Installation Services\u003c\/summary\u003e\n    \u003cul\u003e\n\n      \u003cli\u003eAll wooden products, including cat trees, scratching posts, cat houses, and pet furniture, may change due to uncontrollable factors such as weather, humidity, rain, thermal expansion and contraction, storage environment, or usage methods; no refunds or after-sales arrangements will be provided after 7 days of receipt. Our company is not responsible for consequences caused by related environmental factors.\u003c\/li\u003e\n\n      \u003cli\u003ePet furniture or products involving materials such as wood panels, rattan, hemp, fabric, sponge, plastic, and metal may involve extensive manual production and processing; minor scratches, small dust, small indentations, slight color differences, small defects, or manual traces that do not affect overall use are considered normal and not quality issues.\u003c\/li\u003e\n\n      \u003cli\u003eFor assembled goods, if problems arise due to personal installation methods, failure to follow instructions, uneven placement, loose screws, unsuitable usage environment, or pet usage methods, you are responsible for handling and bearing the related risks.\u003c\/li\u003e\n\n      \u003cli\u003eBefore ordering any assembled products or assembly services from the Pets Thing website, please carefully read the relevant terms of service; these terms describe how our company or installation partners will provide assembly services at your chosen location.\u003c\/li\u003e\n\n      \u003cli\u003eIf you place an order and pay for any assembly or installation services, it means you have agreed to the relevant terms of service; once the order is confirmed, related assembly services cannot be canceled, and installation service fees will not be refunded. This processing fee and cancellation arrangement do not apply to exchange or return cases accepted under our company's exchange and return policy.\u003c\/li\u003e\n\n      \u003cli\u003eAll purchasers must assess whether the product is suitable for their pets and home environment and bear the risks of use and safety; Pets Thing will not be responsible for any accidents, injuries, or losses to any purchasers, pets, third parties, or property caused by the installation, use, storage, or misuse of the product.\u003c\/li\u003e\n\n    \u003c\/ul\u003e\n\n  \u003c\/details\u003e\n  \u003cdetails\u003e\n    \u003csummary\u003eOrder Cancellation, Refund Processing Fee \u0026amp; Final Decision Rights\u003c\/summary\u003e\n    \u003cul\u003e\n\n      \u003cli\u003eFor customers who request our company to cancel an order and refund after payment, our company will deduct 20% of the total order amount as an administrative and payment platform processing fee; if the order has been shipped, prepared, arranged for installation, custom-made, or handed over to the supplier, it may not be eligible for cancellation.\u003c\/li\u003e\n\n      \u003cli\u003eVIP offers, discount codes, free gifts, special offers, or promotional activities, if they have additional terms, will apply concurrently with these terms; the refund amount will be based on the actual payment amount, used offers, and services provided.\u003c\/li\u003e\n\n      \u003cli\u003eOur company reserves the right to refuse all unreasonable, malicious, repeated, expired, insufficient information, or non-compliant requests for exchange, return, refund, order cancellation, and after-sales service.\u003c\/li\u003e\n\n      \u003cli\u003eIn case of any dispute, Pets Thing reserves the right of final decision within the scope permitted by law; these terms do not affect consumer rights that cannot be legally excluded.\u003c\/li\u003e\n\n    \u003c\/ul\u003e\n\n  \u003c\/details\u003e\n\u003c\/section\u003e","brand":"Sutter Professional","offers":[{"title":"Default Title","offer_id":45273091244268,"sku":"petsthing-pet-sanitizer-Sutter-Professional-Diamond-Multi-Purpose-Xtra-Clor-750ml","price":289.0,"currency_code":"HKD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0550\/5853\/0481\/files\/petsthing-pet-sanitizer-Sutter-Professional-Diamond-Multi-Purpose-Xtra-Clor-750ml.jpg?v=1784761521"},{"product_id":"pet-sanitizer-sutter-professional-diamond-multi-purpose-essence-spring-750ml","title":"Italian Zero Essence Spring fragrance deodorant 750ml (pet-friendly natural cleaner)","description":"\u003cblockquote\u003eOrganic \u0026amp; Natural | Pet-Safe | Pet \u0026amp; Human Friendly | Made in Italy\u003cbr\u003eA natural and organic household cleaner specially formulated for pets, tested by the Italian Dermatological Institute and certified to be absolutely non-irritating to the skin.\u003c\/blockquote\u003e\n\u003cp\u003ePrecautions: Do not spray directly on food or flames. Do not spray on yourself or others. Store away from direct sunlight. Individuals with fragrance sensitivities should use this product with caution. Air fresheners do not replace good hygiene practices. Spray and use immediately. For professional use.\u003c\/p\u003e\n\u003cp\u003eLong-lasting deodorizing effect\u003cbr\u003eHighly concentrated, slow fragrance release\u003cbr\u003eSpringtime Scent (Japanese Water Lily)\u003c\/p\u003e\n\u003cp\u003eCertified with the EU Ecolabel and Hong Kong Standards and Testing Centre (STC) Safety Certification, not animal-tested, made from all-natural plant-based ingredients, 100% biodegradable; free from chemicals, chlorhexidine, alcohol, preservatives, and allergens, safe even when it comes into contact with food. Passed dermatological allergy tests, completely harmless to infants, pregnant women, the elderly, animals, and the environment, safe to use.\u003c\/p\u003e\n\u003cp\u003e\u003cspan class=\"petsthing-product-highlight\"\u003e\u003cb\u003eProduct Parameters\u003c\/b\u003e\u003c\/span\u003e\u003c\/p\u003e\n\u003cul\u003e\n\n\u003cul\u003e\n\n\u003cli\u003eSuitable for: Glass windows, mirrors, tabletops, room doors, main doors, TV screens, furniture\u003c\/li\u003e\n\n\u003cli\u003eVolume: 750 ml\u003c\/li\u003e\n\n\u003cli\u003eIngredients: Contains organic raw materials from plants, materials from beetroot and coconut oil (e.g., surfactants, solutions).\u003c\/li\u003e\n\n\u003cli\u003eCertifications: Efficacy tested in an ISO 17025 certified laboratory, including allergen-free (Reg: 648\/2004), free of phosphates and nickel (less than 0.01 ppm), dermatologically tested (human trials).\u003c\/li\u003e\n\n\u003cli\u003eInstructions for Use: No dilution required, ready to use anytime. Spray the product onto the surface to be cleaned, wipe with a damp cloth or sponge, let it work, then rinse.\u003c\/li\u003e\n\n\u003cli\u003eWarning: Keep out of reach of children. Avoid contact with skin and eyes. If in eyes, rinse thoroughly with plenty of water. If swallowed, seek medical advice immediately.\u003cbr\u003eStore below 30 degrees Celsius in a cool place, away from heat sources and other ignition sources, and keep the container tightly closed.\u003c\/li\u003e\n\n\u003cli\u003eNote: Do not use on calcareous surfaces (marble, etc.). Pets Thing is not responsible for any damage caused by improper use of the product. Safety data sheets are available upon request.\u003cbr\u003eRaw materials of plant origin are completely biodegradable (surfactants contained in the product are biodegradable according to Regulation 648\/2004\/EC).\u003c\/li\u003e\n\n\u003cli\u003eOrigin: Italy\u003c\/li\u003e\n\n\u003cli\u003eAll information provided by the merchant. Information and images are for reference only, and the actual product shall prevail.\u003c\/li\u003e\n\n\u003cli\u003eBrand Introduction: Zero Natural Force was founded in 2015. Thanks to research and significant results, a group of Italian scientists expanded their range of cleaning products using raw materials from renewable resources. By fermenting different natural plants, they synthesized various effective cleaning solutions. In addition to a fresh scent, the products meet ECOLABEL requirements and IFRA standards, becoming an essential cleaning element in daily life.\u003c\/li\u003e\n\n\n\u003c\/ul\u003e\n\n\n\u003c\/ul\u003e\n\n\n\u003csection class=\"petsthing-product-terms\" aria-labelledby=\"petsthing-product-terms-title\"\u003e\n  \u003cspan class=\"petsthing-product-terms__eyebrow\"\u003ePlease Read Before Purchasing\u003c\/span\u003e\n  \u003ch3 id=\"petsthing-product-terms-title\"\u003eProduct Size, Exchange \u0026amp; Return, and After-Sales Terms\u003c\/h3\u003e\n\n  \u003cp class=\"petsthing-product-terms__intro\"\u003eBy placing and paying for an order on the Pets Thing website, you acknowledge that you have read, understood, and agreed to the following product terms and after-sales arrangements. If there are special instructions on the product page, they shall apply in conjunction with these terms.\u003c\/p\u003e\n\n  \u003cdiv class=\"petsthing-product-terms__summary\" aria-label=\"Important Terms Summary\"\u003e\n\n    \u003cdiv class=\"petsthing-product-terms__summary-item\"\u003eSize, weight capacity, and suitable body types are for reference only. Please measure and confirm before purchasing.\u003c\/div\u003e\n\n    \u003cdiv class=\"petsthing-product-terms__summary-item\"\u003eOnce opened, used, incorrect size, wrong color chosen, or not meeting personal needs, returns or exchanges are generally not allowed.\u003c\/div\u003e\n\n    \u003cdiv class=\"petsthing-product-terms__summary-item\"\u003eIf you request to cancel an order and get a refund after payment, a 20% processing fee of the total order amount will be deducted.\u003c\/div\u003e\n\n    \u003cdiv class=\"petsthing-product-terms__summary-item\"\u003eAssembly or installation services cannot be cancelled once confirmed, and the relevant fees will not be refunded.\u003c\/div\u003e\n\n  \u003c\/div\u003e\n\n  \u003cdetails open\u003e\n    \u003csummary\u003eSize, Color, Packaging \u0026amp; Origin Description\u003c\/summary\u003e\n    \u003cul\u003e\n\n      \u003cli\u003eSizes are measured manually, and a reasonable error of 1-3cm may exist. As all dimensions are measured by hand, please refer to the actual product.\u003c\/li\u003e\n\n      \u003cli\u003ePlease carefully measure the required size, space, entrance width, pet's body type, and weight capacity before purchasing. We do not accept exchanges, returns, or refunds for reasons such as incorrect product size, unsuitable weight capacity, wrong color chosen, or not meeting personal needs after purchase.\u003c\/li\u003e\n\n      \u003cli\u003eDue to factors such as shooting light, equipment, monitor settings, and different production batches, there may be slight color differences or minor discrepancies between product images and the actual product. The final color, texture, packaging, and accessories shall be based on the actual product.\u003c\/li\u003e\n\n      \u003cli\u003eSome products are made in China, or may contain simplified Chinese packaging, simplified Chinese instructions, mainland specifications labels, or original factory packaging. Such situations do not constitute a quality issue or a reason for return\/exchange.\u003c\/li\u003e\n\n    \u003c\/ul\u003e\n\n  \u003c\/details\u003e\n  \u003cdetails\u003e\n    \u003csummary\u003eExchange, Return \u0026amp; Refund Restrictions\u003c\/summary\u003e\n    \u003cul\u003e\n\n      \u003cli\u003eTo avoid contagious diseases and hygiene risks, please consider your pet's needs before purchasing. If the product has been opened, tried, assembled, if the packaging tape or box has been torn, if it has pet hair, odors, stains, or any signs of use, we cannot arrange an exchange, return, or refund.\u003c\/li\u003e\n\n      \u003cli\u003eIf the product cannot maintain its complete, brand-new, and resalable condition, including damaged packaging, incomplete accessories, missing instructions, removed tags, product damage, or incompleteness, no exchange, return, or refund will be arranged.\u003c\/li\u003e\n\n      \u003cli\u003eThis company is not responsible for damage caused by human or pet actions, or damage occurring after Pets Thing delivers the product due to use, storage, cleaning, handling, installation, or environmental factors.\u003c\/li\u003e\n\n      \u003cli\u003eExternal packaging compression, incompleteness, stains, or creases caused by the shipping company or during delivery, which do not affect the normal use of the product, do not constitute a product quality issue.\u003c\/li\u003e\n\n      \u003cli\u003eIf obvious errors, damage, or suspected quality issues are found upon receipt, please contact our company within 48 hours of receipt and provide the order number, a complete unboxing video, clear photos, and relevant proof. Overdue claims or insufficient information may result in our company's refusal to process.\u003c\/li\u003e\n\n      \u003cli\u003eFor pre-ordered, customized, sourced, clearance, discounted, consumable, hygiene, already installed, or already assembled products, if explicitly stated on the product page or confirmed by customer service, cancellation, exchange, return, or refund are generally not allowed.\u003c\/li\u003e\n\n    \u003c\/ul\u003e\n\n  \u003c\/details\u003e\n  \u003cdetails\u003e\n    \u003csummary\u003eWood Products, Pet Furniture, Assembly \u0026amp; Installation Services\u003c\/summary\u003e\n    \u003cul\u003e\n\n      \u003cli\u003eAll wood products, including cat trees, scratching posts, cat houses, and pet furniture, may change due to uncontrollable factors such as weather, humidity, rain, thermal expansion and contraction, storage environment, or usage methods. After 7 days of receipt, no refunds or after-sales arrangements will be provided, and this company is not responsible for consequences caused by related environmental factors.\u003c\/li\u003e\n\n      \u003cli\u003ePet furniture or products involving materials such as wood panels, rattan surfaces, hemp, fabric, sponge, plastic, and metal may involve extensive manual production and processing. Minor scratches, dust, indentations, color differences, minor flaws, or signs of craftsmanship on the surface, if they do not affect overall use, are considered normal and not quality issues.\u003c\/li\u003e\n\n      \u003cli\u003eFor assembled goods, if problems arise due to personal installation methods, failure to follow instructions, uneven placement, loose screws, unsuitable use environment, or pet usage, you are responsible for handling and bearing the relevant risks.\u003c\/li\u003e\n\n      \u003cli\u003eBefore ordering any assembly product or assembly service from the Pets Thing website, please carefully read the relevant terms of service. These terms describe how our company or installation partners will provide assembly services at your chosen location.\u003c\/li\u003e\n\n      \u003cli\u003eBy placing and paying for an order for any assembly or installation service, you agree to the relevant terms of service. Once the order is confirmed, the relevant assembly services cannot be cancelled, and the installation service fees will not be refunded. This processing fee and cancellation arrangement do not apply to exchange\/return cases accepted under our company's exchange and return policy.\u003c\/li\u003e\n\n      \u003cli\u003eAll purchasers must assess whether the product is suitable for their pets and home environment and assume the risks of use and safety. Pets Thing will not be responsible for any accidents, injuries, or losses incurred by any purchaser, pet, third party, or property due to the installation, use, storage, or misuse of the product.\u003c\/li\u003e\n\n    \u003c\/ul\u003e\n\n  \u003c\/details\u003e\n  \u003cdetails\u003e\n    \u003csummary\u003eOrder Cancellation, Refund Processing Fee \u0026amp; Final Decision Rights\u003c\/summary\u003e\n    \u003cul\u003e\n\n      \u003cli\u003eIf a customer requests to cancel an order and receive a refund after payment, our company will deduct 20% of the total order amount as an administrative and payment platform processing fee. If the order has been shipped, prepared, installation arranged, customized, or handed over to the supplier, cancellation may not be allowed.\u003c\/li\u003e\n\n      \u003cli\u003eIf VIP offers, discount codes, gifts, special offers, or promotional activities have additional terms, they shall apply concurrently with these terms. The refund amount will be based on the actual payment amount, used offers, and services provided.\u003c\/li\u003e\n\n      \u003cli\u003eOur company reserves the right to reject all unreasonable, malicious, repetitive, expired, incomplete, or non-compliant requests for exchange, return, refund, order cancellation, and after-sales service.\u003c\/li\u003e\n\n      \u003cli\u003eIn the event of any dispute, Pets Thing reserves the right of final decision within the scope permitted by law. These terms do not affect consumer rights that cannot be excluded by law.\u003c\/li\u003e\n\n    \u003c\/ul\u003e\n\n  \u003c\/details\u003e\n\u003c\/section\u003e","brand":"Sutter Professional","offers":[{"title":"Default Title","offer_id":45273175654636,"sku":"petsthing-pet-sanitizer-Sutter-Professional-Diamond-Multi-Purpose-essence-spring-750ml","price":349.0,"currency_code":"HKD","in_stock":false}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0550\/5853\/0481\/files\/petsthing-pet-sanitizer-Sutter-Professional-Diamond-Multi-Purpose-essence-spring-750ml.png?v=1784761522"}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0550\/5853\/0481\/collections\/744c7fb6ff99e70e07eebbec43906c5e.webp?v=1771487123","url":"https:\/\/petsthing.com.hk\/en\/collections\/sutter-professional-zero-natural-force-cleaning-force.oembed?page=2","provider":"毛孩物語Pets Thing Pet Supplies Online Store｜香港寵物貓狗用品專門店：IATA寵物飛機籠、寵物手推車、貓爬架貓樹","version":"1.0","type":"link"}